Every review we hold for the Middleton office, from every platform, shown as written. First names only.
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5/5
GoogleWe were completely clueless when it comes to buying a house and had only just recently saw one that we liked. Sarah Morgan above Ryder and Dutton gave us advice that helped us get the ball rolling months earlier than we thought we would be able to. We had a little trouble with our provider but she guided us back on track and now we are not far off everything being completed! Sarah and her assistant Becky Taylor kept us updated with the progress and answered any questions we had and I pestered A LOT. Thank you so much.
Michael Β· 22 August 2019
Agent replied
Hi Mike, Thank you so much for your kind comments they are really appreciated! Kind Regards
Becky
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5/5
GoogleWe are so glad we chose Ryder & Dutton due to the exceptional support each member of staff has given us. Sarah and Ann have worked so well to provide us with the best experience. Their effort and communication was excellent. Also Lisa was so helpful throughout the whole process and supported us so well. The team of Ryder & Dutton is highly skilled and informs the clients at all stages. All processes are running smoothly and well, we couldn't be happier with the results. We have recommended the team to a lot of our friends because of how efficient and promising the team is. Thank you so much for all the support and for making the process fast.
Kind regards,
Sindu & Saju.
Soniya Β· 22 August 2019
Agent replied
Thank you so much. It is so nice to receive such positive comments. We do pride ourselves on working as a team all striving to ensure an excellent service all round.
So glad that you had the best experience
Ann, Sarah and Lisa
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5/5
GoogleI bought a house a couple years back and having come out of the fixed period just had the re mortgage done. As you can imagine there is a ton of paperwork most of which is just confusing unless you know what your doing. Becky has been amazing in helping me get everything in order and keeping me up to date with whatβs happening and I would highly recommended her to anyone needing help! Thank you so much Becky π
Rachael Β· 22 August 2019
Agent replied
Hi Rachael, Thank you for taking time to leave myself a review, its been a pleasure to assist you once again. Kind Regards Becky
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5/5
GoogleI wish all the estate agents were like this! There is not enough stars to rate Lisa and the Middleton office. From the first phone call to the whole process of buying right to the end. Lisa is very friendly, polite and kept us updated the whole time. Holly and other agents in the office were also in hand to help and answered calls and emails promptly. Very satisfied and glad there is still estate agents working with such passion. Got the keys to our new house today and can not be happier. Thank you all who helped us get here!!!
Dela Β· 22 August 2019
Agent replied
Thank you Dela, we hope you will be very happy in your new home from all the team here at Middleton Ryder & Dutton.
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5/5
GoogleJust wanted to pop on a review to say how happy we were with the service provided from Ryder & Dutton. Nothing is too much trouble and we received regular updates throughout the sale process of our home. The staff working in this office are delightful! I spoke to Holly most days who was so helpful bubbly and professional. She really put me at ease and helped with any questions we had during what can be quite a stressful time. We would never look to use any other estate agent in the future! Thanks to Holly and the rest of the team π Not forgetting Jake... thanks for all the help regarding the valuations. Hope you all enjoy the treats I sent in. Best wishes. Karen & Steven Barber
Karen Β· 22 August 2019
Agent replied
Thank you so much for your incredibly kind words Mr & Mrs Barber. We were extremely pleased to read your comments. If you need anything else in the future please do not hesitate to get in touch.
Thanks again, from Jake, Holly and the whole Ryder & Dutton Middleton team.
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5/5
GoogleCan not explain how amazing Sarah Morgan and Ann Beech have been!! As first time buyers we were apprehensive and also a little scared applying for our first mortgage. Sarah reassured us throughout the whole process and I have learnt so much I feel as though I could advise people on mortgages myself! What we thought would have been a stressful time has been a breeze and I cannot thank them both enough. Ann is never too busy to talk on the phone and always had an answer for my questions.
You have made two first time buyers feel on top of the world! :)
Thank you.
Olivia Β· 22 August 2019
Agent replied Β· 19 September 2023
Thank you so much for the google review Olivia it is very much appreciated. It can be a bit stressful at time buying a house but we got there in the end. Let us know if we can be of any further assistance.
Sarah and Ann
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4/5
GoogleStressful experience however good service from the estate agent. Lisa Royle was my contact and she was extremely efficient and helpful. Always responded to emails and phone calls and helped chase up solicitors to keep the process moving. Solicitors often expect that you understand the process of selling a property. Lisa would always explain and help me to understand the process better. Definately my "go to person" when feeling frustrated. She also kept me updated constantly. She is dedicated and an asset to Ryder and Dutton. Thank you Lisa
Sharon Β· 22 August 2019
Agent replied
Thank you Sharon for such a lovely review, new build deadlines are stressful and solicitors jargon doesnβt help but we all stuck with it and pushed this through. We can now look forward to completion. Thank you again from all the team at Ryder and Dutton, Middleton.
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5/5
GoogleVery happy with our experience at Ryder and Dutton in selling our home which sold in about 5 weeks. We had great communication throughout the sale and I think we must have spoken to everyone in the team at some point or other and they were all well informed of where things were up to. Special thanks to Oliver who was handling our sale. He was very professional and always called back when he said he would. Outstanding customer service and would not hesitate to use them again. Thanks again from Laura, Dave and Ariana
Laura Β· 22 August 2019
Agent replied
Thankyou Laura, Dave, and Ariana for the review. I am really pleased you were happy with your experience with Ryder & Dutton. I hope you enjoy your new home. Best wishes from Oliver and the rest of the Middleton team.
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5/5
GoogleSarah was an amazing help and her knowledge meant that we not only got a fantastic rate but also money back! Sarah went through all the options with us and explained everything clearly and in enough detail for us to make the decision that was right for us. We were a little wary of spending money on a mortgage advisor but it definitely took a lot of stress, worry and uncertainty away from our first time buying experience. We will definitely use this service again when it comes to remortgaging.
Craig Β· 22 August 2019
Agent replied
Thank you Craig for the lovely review, its much appreciated.
The service doesnβt end here if you have any questions at any stage you know where I am.
All the best in your new home
Sarah
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5/5
GoogleJust completed on a property with Ryder and Dutton and after dealing with other agencies in Manchester. Ryder & Dutton is deffinitely the best. We have dealt mostly with Elizabeth Powell and i would 100% recommend her and her team. She was always there for us and swiftly resolved any questions or requests weβve had.
VojtΔch Β· 20 March 2025
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5/5
TrustpilotWhat a pleasant experience from startβ¦
What a pleasant experience from start to finish by the lovely Lindsey Power, she advised me to take their own solicitors and mortgage advisors I said no, I regretted that decision badly. I am so grateful to her and Ryder and Dutton, I can not recommend them enough. Many thanks Lindsey.
Adekola Β· 25 November 2023
Agent replied Β· 4 February 2024
Thank you, Adekola! All the best in the new home- Lindsey & the Chadderton team.
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5/5
GoogleExcellent service from both Sarah Morgan and Becky Taylor with our remortgage.
Firstly, Sarah found us the best mortgage deal for our circumstances and worked through it with us explaining it all very clearly.
Then Becky kept us fully up to date throughout the whole process, with regular phone calls and emails explaining where we were up to. This was all done in a very friendly positive way and explaining all the legal jargon in laymans terms. Together they make a great team and would highly recommend them to anyone.
M Β· 29 July 2019
Agent replied
Hi Michael, thank you for taking time to leave us a review, your comments are really appreciated. See you again soon, Best Wishes Becky
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5/5
GoogleI was recommended Sarah through Ryder & Dutton estate agents, and I like to do my own research first so based on the reviews Sarah had, I decided it wouldnβt be a bad idea given my lack of knowledge on the process. Even before Iβd met Sarah, I was called by Becky to inform me of the process, what I would need to bring and generally what to expect, which I thought was a personal touch, Becky is very friendly and very knowledgeable in her job.
Whilst I had the expectation that it would be a monotonous meeting talking about financials etc, it was quite the opposite. Sarah was very accommodating as we were only able to meet on the Saturday, and when we met Sarah I instantly noticed how approachable and bubbly she is. Sheβs very open about the process and her own life experiences, so it becomes very easy speaking to her. In reality it is difficult having such a lengthy and detailed chat with a stranger, however with Sarah it felt like speaking to a family member or a friend.Β I was really impressed with Sarahβs enthusiasm; her passion for her job and experience at what she does really shines through.Β Sarah does not push you into making decisions, I always find with every recommendation she offers, there is rationale and thought behind it, it is always at the benefit of the customer.
Buying a house is possibly the most stressful and most painful experience of anyoneβs life, particularly as a first time buyer, however, at every stage of this process I have known where I am up to, what to expect and I have not felt stressed at any time throughout this. Even though my mortgage is now at accept stage, Sarah and Becky have both been keeping me up to date with the next steps and what to expect from the solicitors.
There is obviously a charge with using a broker, however its money well spent and I would highly recommend Sarah and Becky. They take all the stress and hard work out of an already nerve-wracking process, I couldnβt be happier with my progress so far.
Mashuda Β· 29 July 2019
Agent replied
Hi Mashuda, thank you for taking time to leave us this review. Yourself and Richard have been a pleasure to assist throughout your purchase, Best wishes in your new home, Becky
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5/5
Google*Mortgage advice service*
Excellent, professional, friendly service from start to finish. Sarah Morgan and Becky Taylor were insightful, very knowledgeable and made the whole process as stress free as possible. They dealt with the mortgage application process from start to finish, as well as communicating with the bank and solicitor on my behalf. The whole process would have been a lot more stressful, time consuming and difficult without the service provided by Sarah and Becky. The mortgage advice given to me has most definitely saved me a lot of money in the long term. I would recommend them to anyone without hesitation who is looking to purchase a house and is seeking a mortgage.
Scott Β· 29 July 2019
Agent replied
Hi Scott, thank you for the lovely comments. It was a pleasure dealing with you and we hope to see you again in a couple of years time, Best Wishes Becky
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5/5
TrustpilotAs a first-time homebuyer
As a first-time homebuyer, I was naturally a little nervous and unsure about the whole process. However, thanks to Conor Michaela & Jade. With their exceptional communication skills and willingness to go the extra mile, I felt supported and at ease throughout the entire experience!I must commend the professionalism and friendliness that emanated from the Royton team. From my very first interaction with Conor, to the invaluable assistance provided by Michaela, and the warm and helpful demeanour of Jade, I felt like I was in good hands from start to finish. Your dedication and commitment to ensuring that I had a positive experience did not go unnoticed, and I am extremely grateful for that. Each interaction I had with you all was marked by a genuine willingness to help and a level of expertise that made me feel confident in my decision. I would highly recommend Ryder & Dutton in Royton to anyone. Thank you!
Abbie Β· 30 January 2024
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5/5
GoogleThe service i received at Ryder and Dutton Middleton was first class, nothing was too much trouble for the staff and their demeanour was unfailingly cheerful and helpful
My special thanks go to Oliver White who is always willing to go that extra mile to make sure that the client is kept up to date and informed,
altogether. they made what could have been a stressful move into a pleasant experience Thanks for your help Mike Badham
Michael Β· 22 August 2020
Agent replied
Thankyou Michael for the lovely review. You were a pleasure to deal with throughout. I hope you enjoy your new home. We wish you the very best in the future. Best wishes from Oliver and the rest if the Middleton team.
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5/5
GoogleCan not explain how amazing Sarah Morgan and Ann Beech have been!! As first time buyers we were apprehensive and also a little scared applying for our first mortgage. Sarah reassured us throughout the whole process and I have learnt so much I feel as though I could advise people on mortgages myself! What we thought would have been a stressful time has been a breeze and I cannot thank them both enough. Ann is never too busy to talk on the phone and always had an answer for my questions.
You have made two first time buyers feel on top of the world! :)
Thank you.
A Β· 11 July 2019
Agent replied
Thank you so much for the google review Olivia it is very much appreciated. It can be a bit stressful at time buying a house but we got there in the end. Let us know if we can be of any further assistance.
Sarah and Ann
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4/5
TrustpilotShining Star
Whilst I wasnβt successful with the home I desperately wanted, Shannon was incredible. Itβs a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market. If youβre dealing with this branch, definitely work with Shannon.
Anna Β· 23 September 2024
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5/5
TrustpilotTotally professional at all times
Iβm very pleased with the service and advice I received during the sale of my house. Amy Heaton was always polite,informative and helpful at all times.Iβd use them again without hesitation.
Chris Β· 22 November 2024
Agent replied Β· 23 December 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with Amy, and we appreciate your feedback π
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5/5
TrustpilotThe most attentive agent I have met
While there were hiccups during our property purchasing journey, Lisa help us a lot to communicate with the vendor and updating us. We thank her for the work she had done and efforts put into our case.
H Β· 24 February 2026
Agent replied Β· 23 December 2024
We're happy to hear that Lisa was helpful during your property purchase. We appreciate your acknowledgment of her communication and efforts in keeping you informed. Thank you for your positive feedback.
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5/5
GoogleThe process from the beginning, through the viewings up to the point of appointing a buyer was first class. Through no fault of the agent the process after that was a fairly complicated one and Lisa was a great assistance to us during that. We appreciated her support, empathy and the ability to have a laugh with us. Getting this all done and dusted during a lockdown wasn't easy so we were very glad of the help.
Steve Β· 27 June 2020
Agent replied
Thank you for your review Steve, it certainly has been unprecedented times lately, but we are really glad we got your sale through for you. Thank you again for your positive words. Lisa
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5/5
TrustpilotGeraldine marsden was my estate agentβ¦
Geraldine marsden was my estate agent and I cannot say how excellent the service she provided was. She was efficient and speedy. And was very helpful. Cannot show her enough gratitude for all her help.
Nahidah Β· 16 September 2024
Agent replied Β· 25 October 2024
We are so pleased to hear about your positive experience with Geraldine. It's wonderful to know that she went above and beyond to provide you with excellent service! π - Tony and the Oldham team
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5/5
TrustpilotFantastic Service
Great staff, all very helpful and always did what they said they would do, from paperwork to call backs. Kept very well informed throughout. Agent who visited the property was knowledgable and provided confidence that Ryder & Dutton was the best option for our sale, which it proved to be. Highly recommended.
Mr Β· 13 October 2023
Agent replied Β· 4 February 2024
Thank you for the brilliant review John. It was Owain that initially visited your property so I have passed this feedback over to him! -Tony & the team at Oldham branch
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5/5
TrustpilotJust wanted to say a huge thank you toβ¦
Just wanted to say a huge thank you to Sarah and Alex as been absolutely amazing during our move!! Fantastic service & customer experience from start to finish!! Nothing was too much trouble ! Thank you again
Robyn Β· 13 August 2024
Agent replied Β· 24 August 2024
Thank you for your 5 Star review. I'm glad that you were pleased with the service that Sarah and Alex have provided, making the process smooth. Enjoy your new home.Many ThanksGemma HornApplications Team Leader
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