Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust wanted to say a huge thank you to…
Just wanted to say a huge thank you to Sarah and Alex as been absolutely amazing during our move!! Fantastic service & customer experience from start to finish!! Nothing was too much trouble ! Thank you again
Robyn · 13 August 2024
Agent replied · 24 August 2024
Thank you for your 5 Star review. I'm glad that you were pleased with the service that Sarah and Alex have provided, making the process smooth. Enjoy your new home.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotJade and Michaela from the Royton…
Jade and Michaela from the Royton branch.. went above and beyond.. they kept me updated with everything that went on to the viewings and throughout the sale .. these Ladies was not only doing the job they were understanding and compassionate as the home that was sold was that of a love one and was my last connection to them .. I was emotional and I was looked after in the branch .. highly recommend
Nichola · 26 April 2024
★★★★★ 5/5
TrustpilotGood experience
Staff were always on time, friendly and informative on viewings. Maybe they need a little longer though as I occasionally felt rushed.I liked having a dedicated team member after making an offer. Mine was always helpful and kind throughout the purchase period.Everyone that I spoke to were polite and efficient.
Susan · 29 November 2023
Agent replied · 4 February 2024
Thanks Sue we hope you will be happy in your new home
★★★★★ 5/5
TrustpilotCouldn't fault Ryder & Dutton Mossley, at all.
Geraldine was on it! No hitches from our perspective. Concise, timely and punctual. Helpful with questions and also keeping us informed and on our toes keeping us in check as well when we had missed something. Would defintely recommend for anyone who's a ftb and wants to feel like they're in safe hands.
Tom · 14 September 2023
Agent replied · 4 February 2024
So pleased you were happy with the service and thank you for your recommendation. All the best for the future.
★★★★★ 5/5
GoogleOur first purchase via Ryder & Dutton, process was a bit tedious and dragged out a bit , which is understandable for any property purchase/transaction. Thank you Lisa Royle for your support all through; your responses were prompt, all questions/queries were looked into and feedback was reassuring. I know I did bug you with a lot of queries (being my first time dealing with yourselves) but you never complained. Very professional and top notch service. Thanks!
Ilochi12 · 22 August 2020
Agent replied
Hi Esther, thank you for lovely review and you didn’t bug me at all, happy to help. I will look forward to meeting you on Friday. Good luck from Lisa and all the team here at Middleton Ryder and Dutton.
★★★★★ 5/5
TrustpilotNichola and the team at Ryder & Dutton…
Nichola and the team at Ryder & Dutton were extremely professional and informative throughout the whole process of selling my mum and dad’s house , both me and my brother would be very happy to recommend their services to anyone, many thanks to Nichola , James, Leanne, Kim and Laura
Jimmy · 23 November 2023
Agent replied · 4 February 2024
Thank you Janice for your review, great to hear that you would recommend us.
★★★★★ 5/5
TrustpilotWe had an excellent experience selling…
We had an excellent experience selling our home with Ryder & Dutton, and in particular with Jacqui, who guided us through the entire process, with support from Ryan. From the initial marketing through to completion, they were professional, approachable and kept us informed every step of the way.
Paul · 29 July 2026
★★★★★ 5/5
TrustpilotFabulous service from Ryder and Dutton
Fabulous service from Ryder and Dutton. Michaela was excellent as my main point of contact as was Jade - all staff efficient and easy to contact - great stuff.
Lynn · 10 December 2024
Agent replied · 23 December 2024
Thank you for your kind words! We're delighted to hear you had a positive experience with us. We appreciate your feedback and are thrilled to know that you found our staff efficient and easy to contact. We strive to provide exceptional service to all our clients, and we're glad you were impressed with our team.
★★★★★ 5/5
TrustpilotMoved from one property to the other both managed by the Ryder and Dutton
I had excellent service from Rachel Hilton and the team, moving from one property to another, both properties being managed by Ryder and Dutton, made it smooth and easy.
P · 9 December 2024
Agent replied · 23 December 2024
Thank you for your kind words! We are pleased to hear you had a positive experience with our team. We appreciate you recognizing the hard work of our team and we are happy to hear that the move process was smooth and easy for you.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotNaveen was excellent always helpful and…
Naveen was excellent always helpful and quick to get back to me with any queries.Made my experience of buying my very first home as stress free as possible
Adrian · 23 December 2024
Agent replied · 23 December 2024
We're so happy to hear that Naveen was able to make your first home buying experience as stress-free as possible. It's wonderful to know that his helpfulness and responsiveness made a positive impact on your journey.
★★★★★ 5/5
TrustpilotEasy to use, helpful and would recommend
I've recently let my property out through ryder and dutton. Rachael, moira were who helped ensure my property was let out to the right people. They've made sure the process was as easy as possible. Especially considering I haven't been in the country myself. They've kept me updated regularly and they've been easy to communicate with. Considering how difficult dealing with estate agents can be, I'd highly recommend ryder and dutton as they've been easy to work with and the whole process has been stress free.
Chris · 23 October 2024
Agent replied · 25 October 2024
Thank you for your kind words. We are delighted to hear about your positive experience with our team. We strive to make the process of letting your property as smooth and stress-free as possible, especially for those who are not in the country. We are pleased that Rachael and Moira were able to provide you with the support and guidance you needed.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotSupportive staff
Veda was very supportive and vigilant throughout the sale of my property.
Mr · 30 April 2026
★★★★★ 5/5
TrustpilotGreat service from Ryder & Dutton all…
Great service from Ryder & Dutton all the way through the process of marketing my house to completion. The Mossley office - Geraldine, Zoe, and Alice were all fab. Friendly, professional, responsive, and efficient. I will definitely use them again if selling/buying in the future.
Emma · 2 March 2024
Agent replied · 19 June 2024
Hi Emma, thank you so much for your review. I will make sure that the team know about your kind words and we would be delighted to help you again in the future. Alex & the Ryder & Dutton team.
★★★★★ 5/5
GoogleExcellent service from both Sarah Morgan and Becky Taylor with our remortgage.
Firstly, Sarah found us the best mortgage deal for our circumstances and worked through it with us explaining it all very clearly.
Then Becky kept us fully up to date throughout the whole process, with regular phone calls and emails explaining where we were up to. This was all done in a very friendly positive way and explaining all the legal jargon in laymans terms. Together they make a great team and would highly recommend them to anyone.
M · 22 August 2018
Agent replied
Hi Michael, thank you for taking time to leave us a review, your comments are really appreciated. See you again soon, Best Wishes Becky
★★★★★ 5/5
GoogleI was recommended Sarah through Ryder & Dutton estate agents, and I like to do my own research first so based on the reviews Sarah had, I decided it wouldn’t be a bad idea given my lack of knowledge on the process. Even before I’d met Sarah, I was called by Becky to inform me of the process, what I would need to bring and generally what to expect, which I thought was a personal touch, Becky is very friendly and very knowledgeable in her job.
Whilst I had the expectation that it would be a monotonous meeting talking about financials etc, it was quite the opposite. Sarah was very accommodating as we were only able to meet on the Saturday, and when we met Sarah I instantly noticed how approachable and bubbly she is. She’s very open about the process and her own life experiences, so it becomes very easy speaking to her. In reality it is difficult having such a lengthy and detailed chat with a stranger, however with Sarah it felt like speaking to a family member or a friend. I was really impressed with Sarah’s enthusiasm; her passion for her job and experience at what she does really shines through. Sarah does not push you into making decisions, I always find with every recommendation she offers, there is rationale and thought behind it, it is always at the benefit of the customer.
Buying a house is possibly the most stressful and most painful experience of anyone’s life, particularly as a first time buyer, however, at every stage of this process I have known where I am up to, what to expect and I have not felt stressed at any time throughout this. Even though my mortgage is now at accept stage, Sarah and Becky have both been keeping me up to date with the next steps and what to expect from the solicitors.
There is obviously a charge with using a broker, however its money well spent and I would highly recommend Sarah and Becky. They take all the stress and hard work out of an already nerve-wracking process, I couldn’t be happier with my progress so far.
Mashuda · 22 August 2018
Agent replied
Hi Mashuda, thank you for taking time to leave us this review. Yourself and Richard have been a pleasure to assist throughout your purchase, Best wishes in your new home, Becky
★★★★★ 5/5
Google*Mortgage advice service*
Excellent, professional, friendly service from start to finish. Sarah Morgan and Becky Taylor were insightful, very knowledgeable and made the whole process as stress free as possible. They dealt with the mortgage application process from start to finish, as well as communicating with the bank and solicitor on my behalf. The whole process would have been a lot more stressful, time consuming and difficult without the service provided by Sarah and Becky. The mortgage advice given to me has most definitely saved me a lot of money in the long term. I would recommend them to anyone without hesitation who is looking to purchase a house and is seeking a mortgage.
Mr · 22 August 2018
Agent replied · 4 July 2023
Hi Scott, thank you for the lovely comments. It was a pleasure dealing with you and we hope to see you again in a couple of years time, Best Wishes Becky
★★★★★ 5/5
GoogleI used Sarah Morgan again for my remortgage and she was again excellent. Explained everything thoroughly, did everything at my convenience and made me feel like a valued customer. Also, Becky Taylor who I also dealt with a lot was so helpful and everytime she said she would do something she and I feel both Sarah and Becky went above and beyond to make me feel like a valued customer. When I come to get my next mortgage I wouldn't consider using anyone else
Paul · 22 August 2018
Agent replied · 22 August 2026
Hi Paul, thank you for the review, see you again in a couple of years, Becky & Sarah
★★★★★ 5/5
TrustpilotImpeccable Service
We've just completed on a home with Ryder and Dutton and couldn't be happier. They were so accommodating throughout the entire process, even through the extra bumps in the road. I cannot praise Geraldine Marsden enough for continuously following up with solicitors, surveyors and other contractors on our behalf. She always kept us informed during every step of the process and her commitment to our home buying journey meant that I felt like I didn't actually have to do much, except wait for her updates. She certainly made easier what's considered a very stressful process. Thank you so much for all your efforts. I wouldn't hesitate recommending Ryder and Dutton at all after our experience.
TM · 18 October 2024
Agent replied · 25 October 2024
We are thrilled to hear about your positive experience with our company and Geraldine. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process. We strive to make every customer's journey as smooth as possible, and it's rewarding to hear that Geraldine's dedication made a real difference for you.
★★★★★ 5/5
GoogleI used Sarah Morgan again for my remortgage and she was again excellent. Explained everything thoroughly, did everything at my convenience and made me feel like a valued customer. Also, Becky Taylor who I also dealt with a lot was so helpful and everytime she said she would do something she and I feel both Sarah and Becky went above and beyond to make me feel like a valued customer. When I come to get my next mortgage I wouldn't consider using anyone else
The · 8 July 2018
Agent replied
Hi Paul, thank you for the review, see you again in a couple of years, Becky & Sarah
★★★★★ 5/5
TrustpilotWould definitely recommend Ryder &…
Would definitely recommend Ryder & Dutton.Excellent communication throughout the sale. A particular mention to Jenny Boyle who was wonderful.Jenny kept us updated on a regular basis and went above and beyond.She was very patient kind and helpful.Much appreciated.
Jan · 10 July 2024
Agent replied · 24 August 2024
Thank you so much, Jan! - Jenny & The Chadderton team
★★★★★ 5/5
TrustpilotFantastic Estate agents, Catherine was a gem!
Fantastic Estate agents, simply the best!So we put our house on the market back in 2023 and stupidly went with the cheapest option full of promises of quick sales etc.. But after 5-6 months we'd hardly had but a handful of viewings!So we decided to switch to Ryder & Dutton and within days of them taking over our listing we started to get viewings after viewings and within about 6 weeks we had an offer and our sale was agreed.Catherine Salisbury took over our sale and I can't praise her enough, she was fantastic from start to finish, chasing solicitors (due to quite a complex chain) always keeping us updated, she couldn't of done anymore for us, she is a credit to Ryder & Dutton.I just wished we'd gone with them from the start, so lessons learnt there.If you are selling a house in the area then save yourself a lot of hassle, time and money and go with Ryder and Dutton and if Catherine gets your file, you can be sure she'll give you everything.
Mike · 18 October 2024
Agent replied · 25 October 2024
Thank you for your kind words and for sharing your experience. We are thrilled to hear that you had such a positive experience with our team, especially Catherine. We strive to provide exceptional service and are delighted to know that Catherine went above and beyond to ensure a smooth and successful sale for you. We appreciate your recommendation and are proud to be recognized for our commitment to customer satisfaction.
★★★★★ 5/5
GoogleSarah and Ann are AMAZING! Friendly, profession and truely fantastic. I would recommend to everybody. Sarah went above and beyond for me and made the process as stress free as possible! Always replies to questions quickly! Honestly can not recommend Sarah and Ann enough. Thank you so very much for all your hard work and professionalism!
You have both made my dream of owning my home come true! I will be 100% back in 5 years time. 10/10.
Victoria · 22 August 2019
Agent replied · 19 September 2023
Thank you Victoria. We really do appreciate your comments. We look forward to seeing you in 5 years time. But if you need us in the meantime you know where we are.
Ann & Sarah
★★★★★ 5/5
TrustpilotGeraldine- Move Manager has been…
Geraldine- Move Manager has been absolutely amazing. There was a lot of issues with probate and conveyancing she kept me updated throughout the whole lengthy process. The service she provided was excellent very professional, she kept me reassured and well informed throughout the process, she was brilliant in ensuring I got over the last hurdle to purchase the property. I am very grateful to have had her support.
Kimeisha · 13 August 2024
★★★★★ 5/5
GoogleMartin, Emily and Ned have been supportive, cheerful and efficient as we navigated selling my parents home. Lots of empathy as well as being flexible with viewings and getting a sale. Thank you!
Rachel · 19 March 2026
Agent replied · 19 July 2026
Thank you so much for your wonderful review, Rachel! We're thrilled to hear that Martin, Emily, and Ned provided you with such supportive and efficient service during the sale of your parents' home. We truly value your kind words and are glad we could assist you with empathy and flexibility. If you ever need assistance in the future, don't hesitate to reach out to Chancellors - Lightwater Estate Agents!
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