Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe staff at the Mossley branch
The staff at the Mossley branch, especially Zoe, couldn't have been more helpful, accommodating and understanding when I was struggling a bit. Although the sale took some time, they were with me all of the way, with reassurance and assistance. I would recommend this estate agents to anyone who is either selling or buying. They are definitely on your side.
Carole · 6 August 2023
Agent replied · 4 February 2024
Hi Carole, Was a pleasure to help you find your new home! We wish you all the best. Thank you :)
★★★★★ 1/5
TrustpilotUnethical practice and silent treatment…
Unethical practice and silent treatment after allowing me to be gazumped. Lost money on surveys and searches. Id never use or buy a property advertised with R&D. Zero stars from me.
MJ · 23 May 2026
Agent replied · 2 June 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. As we are unable to identify you from this review, we cannot comment on the specific circumstances. We take all concerns seriously and would welcome the opportunity to discuss the matter with you directly and review what happened. Please contact our office at your earliest convenience so that we can investigate your concerns and respond appropriately.
Kind regards,
Graham Shuttleworth - Branch Manager
Ryder & Dutton, Rawtenstall office.
★★★★★ 5/5
TrustpilotThey got everything right....
The whole experience from start to completion was very streamlined and uncomplicated. R&D have done well. Huge thanks to Lauren and Jenny who have exceptional professionalism throughout our interactions. I will be using R&D to sell my property.
Aftab · 23 October 2024
Agent replied · 25 October 2024
We are so pleased to hear about your positive experience. We appreciate your kind words about our team, especially Lauren and Jenny. We strive to make the process as smooth as possible for our clients, and we're glad to hear that we succeeded in your case. We look forward to assisting you with the sale of your property.
★★★★★ 5/5
TrustpilotHouse purchase review
Ryder and Dutton have been the most helpful estate agents during our home move process. They weren’t the estate agent we hired for our sale but they were the agent for those we were buying from. If we were to sell again I would put my trust in them wholeheartedly. Zoe W went above and beyond what any other agents in our chain were willing to do and kept me updated throughout. Many thanks to Zoe for all the help!
Abigail · 2 May 2024
★★★★★ 5/5
Trustpilotgreat company to deal with we have been…
great company to deal with we have been using them for a good number of years we would definitely recommend
Kevin · 8 August 2026
Agent replied · 12 August 2026
Thanks for your kind words Kevin, it is much appreciated.
Gareth
★★★★★ 5/5
TrustpilotGabrielle has been amazing in assisting…
Gabrielle has been amazing in assisting us with listing our property for rent. From the initial meeting, she instilled confidence in our decision to choose Ryder & Dutton. She provided valuable information and was very friendly. Overall, we are extremely satisfied with our experience so far.
Sarah · 7 June 2024
Agent replied · 19 June 2024
Hi Sarah, thank you for your review and kind words for Gabrielle. Please let us know if there is anything else we can assist with. Best regards, Alex - Sales Manager.
★★★★★ 4/5
TrustpilotRyder & Dutton helped us through what…
Ryder & Dutton helped us through what was a really eventful sale. Geraldine was always on the ball and kept us up to date with the progress & the office team helped us out with issues that came up while we were abroad.I can't give five stars as there was a misprint in the property brochure at one point that caused some problems, but R&D were up front and honest about the mistake and quickly fixed it for us.Overall I would definitely recommend Ryder & Dutton.
Anthony · 30 April 2024
★★★★★ 5/5
TrustpilotExceptional service!
We have just completed on the sale of our house with Ryder and Dutton as our agents. Ryan was our main contact, and he was brilliant! The service from the first meeting to completion was exceptional, Ryan went above and beyond what we would have expected from an agent ,he was always cheerful and positive and kept things ticking over so smoothly. As a seasoned home owner, I have bought and sold a few houses over the years and I can say for sure that Ryan and his colleagues Adam and Charlotte provide a highly professional and friendly service, nothing is ever too much trouble. Thank you Team Ryder &Dutton!
Halina · 27 April 2024
★★★★★ 5/5
GoogleHad a great experience using Ryder & Dutton to sell my home, Robyn in the Ashton office was really attentive and helped guide us through it all, will definitely be making recommendations to friends and family in the future.
Abi · 19 March 2026
Agent replied · 19 June 2026
Thanks for the positive feedback. It’s great to know that you felt everything was well guided and attentive throughout your sale. We really appreciate you recommending us. All the best Abi!
★★★★★ 5/5
TrustpilotSpecial thank to Amanda.
I would like to thank Ryder&Dutton estate agent about the care we have got.Also, thanks so much Amanda Bell for the professional service and welcoming us in our new home. I wish you all the best Amanda.
Mahmmoud · 1 November 2024
Agent replied · 23 November 2024
Thank you for your kind words. We are thrilled to hear you had a positive experience with our team and that you were pleased with the service you received. We appreciate you recognising Amanda's hard work.Gareth HuntHead Of Lettings
★★★★★ 5/5
GoogleReceived the keys to our new house today and the service from the first viewing to now has been amazing.
Lisa was so helpfull keeping us up to date with emails and phone calls and answering any questions we had. We had a few minor time set backs due to christmas post, but Lisa was amazing liaising with both solicitors and helped make in happen in time!
As first time buyers we expected the process to be so stressfull but it was far from it!
Victoria · 24 December 2020
Agent replied
Thank you Victoria it was close but we got there and we would all like to pass on our best wishes and hope you will be happy in your new home regards Lisa and the Middleton team.
★★★★★ 5/5
TrustpilotI had a great experience recently with…
I had a great experience recently with Ryder and Dutton they dealt with both the sale of my property and purchase. Jade and Micaela from the Royton branch were so helpful, during the week we were due to move there was some complications and Jade was persistent with contacting my solicitor and ensured we met the completion date for all parties. Jade kept me up to date every step of the way throughout the process of my sale.
Rebecca · 31 May 2024
★★★★★ 4/5
TrustpilotPurchasing our first home
Just purchased our first home. At first there was too many people from Ryder and Dutton to communicate with, I think within the first week we spoke to 5 different agents around the purchase. Finally being given with Geraldine as the contact as our move manager who having one point of contact was great, Geraldine was easy to get hold of and it was a really easy process once she was involved. Thanks Geraldine!
Rebecca · 8 August 2024
★★★★★ 5/5
TrustpilotJacqueline dealt with our sale and Ryan…
Jacqueline dealt with our sale and Ryan valued our property . They were always on hand to help and advise. I can’t recommend them enough. Professional and kept us upto date with everything . The whole team is a credit to the business.
Tracey · 2 October 2026
★★★★★ 5/5
TrustpilotFrom the start of our decision to sell…
From the start of our decision to sell our property with yourselves, the service has been excellent, especially from Brook Adam’s , she has kept us informed in every aspect of the sale and very helpful with any questions we had
MRS · 14 October 2026
★★★★★ 5/5
TrustpilotAmazing service
Ryder and Dutton but specifically Geraldine Marsden have been amazing through out my process of buying my first home. Geraldine has been informative and kept me in the loop at all points and answered all question I asked. Amazing service.
Emily · 5 September 2024
Agent replied · 25 October 2024
Thank you for your kind words! We are so happy to hear that you had a positive experience buying your first home. We strive to provide excellent service and it's wonderful to know that Geraldine was able to help you through this important process. I hope you settle in well and if you need any assistance do not hesitate to get in touch. Best regards, Alex & the team at Uppermill.
★★★★★ 5/5
TrustpilotAn excellent and personal service
An excellent service from the initial valuation by Oliver through well informed, helpful and friendly advice and information from Naomi and Michaela through the sale process, offer handling to successful completion. Recommended.
NM · 7 May 2026
Agent replied · 14 May 2026
We're happy to hear that you found our service excellent, from the valuation to the successful completion. We appreciate your recommendation and positive feedback regarding our advice!
★★★★★ 4/5
TrustpilotSales Progression appreciated
I appreciated having the additional sales progression support offered by Ryder & Dutton and specifically Emmy Spiers, as I felt I got very little communication from the solicitors unless I requested myself - so having Emmy as a backup was much appreciated.
Jane · 5 October 2026
★★★★★ 5/5
TrustpilotMoving home
We have recently moved home and initially put our property up for a sale with another estate agent and it didn’t seem to get many viewings.
Carly · 20 June 2026
Agent replied · 30 June 2026
Thank you for your lovely review! We're delighted we could help achieve a quick sale for your home, and it's great to hear Geraldine, Jessica and Jenny provided the support you needed throughout the process 🏠
★★★★★ 5/5
TrustpilotGreat service and experience
Catherine at Ryder and Dutton dealt with the sale of my parents' property. She was amazing throughout the process, communicated everything so well and provided support and reassurance where ever needed. So grateful to her for chasing solicitors and making the whole process manageable for my parents. Will definately be recommending Ryder & Dutton to our family and friends.
Ayesha · 11 June 2026
★★★★★ 5/5
TrustpilotAshleigh is an absolute god send
Ashleigh is an absolute god send! Without her hard work, patience and professionalism I very much doubt we would have been able to buy our first place. She was incredibly patient and explained everything in a clear manner. She also replies to everything ASAP. She and all the staff are brilliant. Cannot recommend them enough.
Consumer · 4 November 2023
Agent replied · 4 February 2024
Thank you for your kind review! I know Ashleigh was so pleased to get the transaction completed for you and the whole team were grateful for the gifts they received! All the best in your new home! Alex & the team at Ashton office!
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish from Ryder & Dutton. Proactive and great communication, did what they said they would, when they said they would. Very friendly, professional and I would highly recommend them. A particular mention for Catherine Salisbury and Lewis McLarty who guided me through the whole process in friendly, knowledgeable and professional way. I would recommend these guys to anyone.
Mark · 11 May 2026
★★★★★ 5/5
GoogleBryony Crookes has been absolutely amazing throughout our sale, a failed purchase and the subsequent purchase of our new home. She did everything in her power to hold things together and deliver a top class service from start to finish and …
Steve · 16 September 2025
★★★★★ 5/5
GoogleMy husband and I cannot recommend Sarah highly enough. Since buying our home 4 years ago Sarah has helped with all mortgage matters. We visited her office today as we were approaching the end of our mortgage fixed term period. Sarah talked us through all of the options available. We left feeling very informed with a clear vision for renewing our mortgage. Sarah has always been approachable and we would not hesitate to recommend her to any friends or family who are purchasing a new home or who just need some mortgage advice. Sarah offers a first class service and was extremely accommodating to see us at the weekend to fit around our work schedules. Thank you again Sarah. We will be back again in the future!!
Laura · 22 August 2020
Agent replied
Hi Laura
Thank you so much for such a lovely review, I really appreciate the time you have taken to do that for me its very kind of you.
You know where I am if you need anything.
Thanks again.
Sarah
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