Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlewe had a viewing booked and no one turned up, once we called up the staff were very rude and not helpful at all.
Harvey · 23 July 2026
Agent replied · 30 July 2026
We're sorry to read this and apologise if your experience didn't meet the standards we aim to provide. We've been unable to locate a record of your appointment using the name on this review, so we'd really appreciate it if you could contact us with your full name, the property you were due to view and the date of your appointment. This will allow us to investigate what happened and address your concerns. Thank you.
★★★★★ 5/5
TrustpilotProfessional service
We had quite a long and stressful process for the sale of our home, but Ella and her team were fantastic from start to finish with a particularly anxious and stressed home owner! Potential buyers are a horrible experience on the whole, but Ryder and Dutton really do try their best to get you the right buyer. Special mention to Ezhra, if you opt for assisted viewings. This lady is brilliant at her job. Could do with a medal.
Louisa · 22 June 2024
★★★★★ 5/5
TrustpilotBEST ESTATE AGENCY IN WEST YORKSHIRE!!
I was looking to buy a property in Huddersfield and was stuck on which one to buy with so many options available. I was sent an email by Tracy showing a house for a good deal where I immediately called in and requested to book a viewing and place my deposit. Tracy was super helpful in this process and arranged everything straight away being the first to view the property after the discount on the house. Tracy helped gather my deposit documents with ease and then got transferred over to Emmy. Emmy dealt with the process the remaining way and was so helpful and understanding of my stress, she helped in any way she could and was willing to go above and beyond to help.With the help of Ryder and Dutton and their partnered solicitors, I was able to go from enquiry to house purchase in less than 3 months!! This could not have been done without the amazing help of Tracy and Emmy, they are the best :) !
Wasif · 3 June 2024
★★★★★ 5/5
TrustpilotJade and Michaela were very helpful…
Jade and Michaela were very helpful when it came to the moving process.They always replied very quick whenever I had any queries which eased a lot of anxiety.Very friendly/kind staff.Thank you for all your help!Jessica & Liam :)
Jess · 15 November 2024
Agent replied · 23 November 2024
We are thrilled to hear that you had such a positive experience with our team. It's wonderful to know that you found our staff to be helpful, friendly, and responsive to your queries. We strive to provide a smooth and stress-free experience for all our clients, and we are delighted that we were able to ease your anxieties during the moving process.
★★★★★ 5/5
TrustpilotI can recommend Ryder and Dutton to…
I can recommend Ryder and Dutton to anyone who is either selling or looking to rent a property, they have a fantastic team and nothing is ever to much trouble. Joanne, Alex, Daniel and especially Sarah really do have your best interest at heart
Mr · 8 August 2024
Agent replied · 24 August 2024
Thanks so much for your 5 star review for our team. It is always great to work with you and I'm pleased that you are happy with the service that we provide for you.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotSo far the experience is very…
So far the experience is very professional. We have been kept up to date with all the friendly staff. I would like to say that Jade is a great example of customer service. I would highly recommend Ryder&Dutton to act on your behalf.
Barbara · 24 August 2024
Agent replied · 25 October 2024
Thank you for your kind words and for highlighting Jade's excellent customer service. We're thrilled to hear you're having a positive experience so far and appreciate your recommendation.
★★★★★ 5/5
TrustpilotFirst class service
Ryder & Dutton dealt with the sale of my parents house, completing on 15 November 2024.Aneeka Baker kept me informed of progress and was friendly and professional throughout.I highly recommend Ryder & Dutton when selling your home.
Lesley · 25 November 2024
Agent replied · 23 December 2024
We are delighted to hear about your positive experience with our team. We appreciate your kind words about Aneeka Baker and her dedication to providing excellent service. We strive to make the process of selling a home as smooth and stress-free as possible, and it is rewarding to hear that we achieved that for you.
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Rachael and Ella during my move into a new rental property, and I cannot recommend them highly enough. From our initial contact, Rachael was professional, responsive, and incredibly helpful.The entire process was smooth and stress-free thanks to Rachael's attention to detail and excellent communication skills. They were always available to answer my questions, provided clear and concise information, and went above and beyond to ensure that all my concerns were addressed Rachael demonstrated a deep knowledge of the local rental market and helped me find a property that perfectly suited my needs and budget. Their expertise and guidance made the entire moving process much easier than I anticipated.On the day of the move, Janki was there to make sure everything went according to plan, coordinating with the landlord and ensuring that all paperwork was in order. Their friendly and supportive demeanor made what could have been a stressful experience an enjoyable one.In summary, Rachael is an outstanding real estate agent who truly cares about their clients. I am incredibly grateful for their assistance and highly recommend them to anyone looking to rent a property. Thank you, all, for making my move a positive experience!
Apurva · 25 May 2024
★★★★★ 5/5
TrustpilotThankyou To Michaela-Naomi-Oliver and…
Thankyou To Michaela-Naomi-Oliver and Amber at the Royton Branch -Excellent Service
Mr · 12 October 2026
Agent replied · 13 October 2026
We are glad you enjoyed your experience with our helpful branch team.
★★★★★ 5/5
TrustpilotMegan was certainly on the ball
Megan was certainly on the ball , in keeping us informed of progress . So thank you all
Tony · 7 May 2026
★★★★★ 5/5
TrustpilotFrom start to finish Ryder & Dutton…
From start to finish Ryder & Dutton have delivered on what we agreed. Since accepting an offer on our property Geraldine has been on the ball and been more than helpful to answer any questions or queries we had. She has done everything possible to get the completion over the line and we couldn’t be more grateful for all her help. Big thanks to Geraldine and the team at Ashton.
Callum · 6 November 2024
★★★★★ 5/5
TrustpilotFantastic service provided by ellie in…
Fantastic service provided by ellie in the ashton branch, reported a problem and within 24 hours i had a call to say we will be arranging someone to come out asap
Wendy · 29 May 2026
Agent replied · 3 June 2026
We're so happy to hear about your positive experience! We appreciate you sharing your feedback.
Gareth
★★★★★ 1/5
TrustpilotCheck the comment
Collecting holding deposit from someone you know you ain’t renting an apartment to, only God knows how many people would have paid holding deposit for same flat, I’m sure you know what that means
Mr · 7 May 2026
Agent replied · 12 May 2026
We don't take holding deposits from multiple applicants for the same property. We take one holding deposit from the applicant that the Landlord would like us to proceed with. If that applicant passes the referencing process the holding deposit will then form part of the first months rent. I hope that helps to clarify how holding deposits work.
★★★★★ 5/5
TrustpilotJade and Michaela
Jade has been incredibly helpful throughout this whole process. From our offer being accepted, up to our current position of nearing exchange, she has kept amazing communication which has made us feel more at ease with understanding where our purchase is at. As this is a first home purchase, she has been incredibly patient and understanding when having to explain in further detail to us about certain things. There hasn't been a time where we have struggled to obtain a response from herself, which has really helped with this process! In Jade's absence, Michaela was just as helpful in getting us the information that we required. Both are such lovely people who have gone above and beyond to try a make such a stressful process that little less stressful!!
Mya · 21 May 2024
★★★★★ 5/5
GoogleKeria Clisby has been a great agent to deal with through the purchasing process. Very efficient and responsive!
Simon · 19 July 2025
Agent replied · 19 July 2026
Hi Simon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotThe service was great from start to…
The service was great from start to finish. Martin gave us a fantastic and very professional first impression. We were passed to Oliver who secured lots of viewings and obtained a full asking price offer on our property. Once we had officially sold our house, we were looked after by Emmy who supported us the whole way through to the completion stage. Emmy was brilliant at keeping on top of all contacts within the chain and feeding back to us as much as possible. Tracy was a brilliant support when Emmy or Oliver were out of the office. They are a great team and we are very grateful
Jennifer · 19 May 2024
★★★★★ 5/5
TrustpilotDefinitely recommend
A long process, as with any house purchase, but Kia kept me in the loop at every step of the way! This will be the second time I've used Ryder and Dutton, both for selling and purchasing and I would definitely use them again!
Becky · 26 July 2024
Agent replied · 24 August 2024
Hi Rebecca, thank you for the 5 star review, we are so pleased that you have been happy with our service!!
★★★★★ 5/5
TrustpilotPurchasing
Jenny was really helpful throughout the process of purchasing keeping me informed of changes.
Katy · 2 June 2026
★★★★★ 4/5
TrustpilotGood Customer Service
Amy from Ryder and Dutton was there every step of the way of my property buying process. Took much longer than I would have liked, through no fault of their own. But, she did ensure that solicitors were responding to all queries in a timely manner. Would 100% recommend
Samuel · 24 April 2024
Agent replied · 19 June 2024
Thank you for the review! I appreciate it is frustrating when the conveyancing process a long time, but I am glad we got you there in the end! Enjoy your new home 🏠😁
★★★★★ 5/5
GoogleKashan Mulhammed was assigned to my sale. I found him to be professional, courteous, diligent and dedicated to his role. He achieved a sale for me in approximately six weeks which was a wonderful result in a difficult market but Kashan never gave up.
Elizabeth · 19 July 2024
Agent replied · 19 July 2026
Thank you for this wonderful review Elizabeth. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
★★★★★ 1/5
TrustpilotUnethical practice and silent treatment…
Unethical practice and silent treatment after allowing me to be gazumped. Lost money on surveys and searches. Id never use or buy a property advertised with R&D. Zero stars from me.
MJ · 23 May 2026
Agent replied · 2 June 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. As we are unable to identify you from this review, we cannot comment on the specific circumstances. We take all concerns seriously and would welcome the opportunity to discuss the matter with you directly and review what happened. Please contact our office at your earliest convenience so that we can investigate your concerns and respond appropriately.
Kind regards,
Graham Shuttleworth - Branch Manager
Ryder & Dutton, Rawtenstall office.
★★★★★ 5/5
TrustpilotShannon and the team at Ryder and…
Shannon and the team at Ryder and Dutton 5*. Can't adequately express how good these guys were. From offer to moving in was 5 weeks and 3 days. I'm told this can't be done. It can. Perfect.
Ross · 8 November 2024
Agent replied · 23 December 2024
Hi Ross, Thank you so much for your feedback. If only every sale went as swiftly and smoothly as this. Of course this couldn't have been done without a pro-active buyer, vendor and solicitors on each side too, but this co-operative, symbiotic and pro-active approach is precisely what we try to apply to every sale and purchase and I am delighted that we achieved this for you. Thanks again and best wishes for the future.Shannon
★★★★★ 5/5
Trustpilotgreat company to deal with we have been…
great company to deal with we have been using them for a good number of years we would definitely recommend
Kevin · 8 August 2026
Agent replied · 12 August 2026
Thanks for your kind words Kevin, it is much appreciated.
Gareth
★★★★★ 5/5
TrustpilotThey got everything right....
The whole experience from start to completion was very streamlined and uncomplicated. R&D have done well. Huge thanks to Lauren and Jenny who have exceptional professionalism throughout our interactions. I will be using R&D to sell my property.
Aftab · 23 October 2024
Agent replied · 25 October 2024
We are so pleased to hear about your positive experience. We appreciate your kind words about our team, especially Lauren and Jenny. We strive to make the process as smooth as possible for our clients, and we're glad to hear that we succeeded in your case. We look forward to assisting you with the sale of your property.
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