Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty sales made easy
After a discussion at the Ingleby branch an agent was dispatched to list my house. Within a day it was advertised and was sold within 12 weeks.Everything was seen to by the professional staff at the Ingleby branch, including choice of conveyance solicitor.I have never had an easier time selling a property.Thank you to everyone at the Ingleby Barwick for making it a pleasure and non stressful experience.I would recommend them to everyone.
Richard · 21 December 2021
Agent replied · 23 October 2024
Thank you for your review Richard about our Ingleby Barwick office, your words are greatly appreciated by the team and myself.Kind regardsMark
★★★★★ 5/5
TrustpilotA great agency, as much for letting as for sales!
I highly recommend Smith & Friends as much as a letting agency as an estate agent. They managed my rented property for many years, until I finally sold it through them.
Julia · 28 April 2026
Agent replied · 23 May 2026
Thank you Julia for your 5 star review of our Hartlepool lettings team.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotFriendly staff
All staff were so friendly and accommodating. They were easy to contact and always available to speak to us. Andrea was always at the end of the phone giving us an update and keeping us right with selling and purchasing
Jemma · 19 September 2025
★★★★★ 5/5
TrustpilotBest in Class Estate Agent
I had a fantastic experience working with the team at Smith & Friends in Hartlepool, all the team there, but especially Megan and Nicola. From start to finish, they were professional, knowledgeable, and always on hand to help. Their communication was excellent, keeping me updated at every stage and responding quickly to any questions I had.
Mr · 21 March 2025
★★★★★ 5/5
GoogleWe have just completed on our Fathers house in Marton and Charlotte, Leah and the whole team have been fantastic all along on a tough emotional journey, always updating, going above and beyond, could not recommend them enough. Thank you so much x
Andrea · 10 September 2026
★★★★★ 5/5
TrustpilotTop class Estate Agent
We have recently sold our house via the Ingleby Branch and to a man I cannot fault anybody in the office. Andrea and Manj mainly handled the viewings and sales progression but everyone was so patient and gave great advice whenever I needed it. As the house was empty we left everything to them including the viewings which made the whole process simple and stress free. I wouldn't hesitate recommending Smith & Friends to anyone who is looking for an agent to sell their house. Top class, friendly and knowledgeable service from a very experienced estate agency. Thanks again! NT
Neil · 29 November 2024
Agent replied · 22 December 2024
Thank you Neil for your fantastic review of our Ingleby Barwick team. We greatly appreciate your kind words.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotReview of Smith & Friends
Myself and my husband are currently renting a property through Smith & Friends, our main contact is Nikki from the Marton Office.Nikki is very helpful and professional, as any questions or queries were dealt with promptly.I feel that we have a lovely bond now.
Joanne · 14 May 2024
Agent replied · 23 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotFantasic stall elaine was
Fantasic stall elaine was. Reeze to deal with.
Norman · 28 September 2026
Agent replied · 10 October 2026
Thank you Norman for your 5 star review of our Middlesbrough team in particular Elaine.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
GoogleThis was my first time renting and I had a great experience renting with the Middlesbrough branch. Everything went so smoothly and Nikki was so helpful and quick to respond to any questions I had.
Bianca · 10 October 2024
Agent replied · 26 October 2024
Thank you Bianca for your 5 star review, it is greatly appreciated by us all. Good Luck in your new home.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotGreat move
Andrea and the team were very helpful from day one. Despite problems encountered with the property itself we were assisted and kept up to date by everyone at Ingleby Barwick branch. It has been a great team effort from all and would recommend their services anytime.
Ray · 30 March 2024
Agent replied · 23 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotVery Professional
Nicola and the team made the sale run smoothly. They were extremely friendly and happy to help with any queries I had. Everyone I spoke to were very professional and nothing was too much trouble
Jo · 7 October 2024
Agent replied · 23 October 2024
Thank you Jo for your 5 star review of Nicola and our Hartlepool team.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotVery efficient and professional staff
Very efficient and professional staff. Always calm and empathetic when things aren't quite going to plan!Willing to help and organise appointments with other professionals, and provide local knowledge when needed. This was particularly important to us as we are not from the area. Thank you Rachel and Catherine for your support.
North · 10 December 2023
Agent replied · 23 October 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotAmazing Team
Very highly recommend. Big thank you to Craig and the girls in the office, always there when we needed advice on the sale of our property and finding us our forever home. We cant thank you enough. Very professional and friendly even when we were a bit stressed they were there to help.
AndySmith · 23 October 2023
Agent replied · 23 October 2024
Thank you Andy for your review of our Hartlepool team, we all greatly appreciate it.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotSold my first home with Smith & Friends…
Sold my first home with Smith & Friends (Stockton), all the girls were amazing & so helpful! My house sold very quick & the team.guided me through the whole process. Have already recommended S&F!
Miss · 23 March 2026
Agent replied · 23 May 2026
Thanks you Miss Brownless, for your review if our Stockton team, we really appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotGreat service and communication all the time
The staff were great and friendly, they chased buyer and solicitors to progress the completion of sale and gave regular updates.
Richard · 27 June 2026
Agent replied · 22 September 2026
Thank you Richard for your 5 star review,
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotExcellent service received upon selling our property.
The service we received was very friendly and assisted with any queries we had. We were-always kept in the loop with any updates.Lyndsey was our agent who looked after us. Very efficient and very friendly. We are very pleased with the service we received.Many thanksBrian Mulhearn
Brian · 15 March 2024
Agent replied · 23 October 2024
Thank you Brian for your 5 star review.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotClaire Aitken
Claire Aitken was really helpful showing us around the property I was interested in as well as telling me info about the local area as well as other opportunities that may be of interest to me. As a leader in sales I appreciate good and honest service. In times like today it’s important keeping great staff who do a great job.
Arsalan · 24 February 2023
Agent replied · 23 October 2024
Thank you Arsalan for your review.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotSmith & Friends Darlington office…
Smith & Friends Darlington office managed to sell my rental property within 3 weeks. I found all the staff really helpful.
Greg · 26 June 2026
Agent replied · 22 September 2026
Thank you Greg for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotProfessional and supportive
Every staff member has been supportive and kept us up-to-date throughout the sale process. They have given accurate advice in a timely manner and would thoroughly recommend Smith & Friends.
Carole · 21 April 2026
Agent replied · 23 May 2026
Thank you Carole for your 5 star review.
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotGood experience
The charges for selling our property were very competitive. The staff were friendly and efficient, and kept us up to date with what was happening. Would use them again.
David · 25 April 2026
Agent replied · 23 May 2026
Thank you David for your 5 star review. We greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotLindsey in the Stockton branch was…
Lindsey in the Stockton branch was absolutely brilliant through a turbulent process, she really did put the hard yards in for us despite hitting several brick walls. Can’t thank her enough.
Rob · 8 April 2026
Agent replied · 23 May 2026
Thank you Rob for your 5 star review, happy new home!
Kind regards
Mark Smith
Managing Director
★★★★★ 5/5
TrustpilotVery professional and supportive.
Sorry this is late in posting... Thank you so much Andrea, Eleanor and Mark for your support throughout the sale of my property. I faced stressful times, however, you all reassured me and supported me every step of the way, even when the house was sold you still listened. Very professional. THANK YOU! Xx
Miss · 27 August 2023
Agent replied · 23 October 2024
Thank you Miss Kinder for your 5 star review of our Ingleby Barwick team. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotPROPERTY SALE/RENTAL
I wished to sell a property and asked this company to handle the sale for me. I was unable to receive an acceptable offer so this company very quickly found me an excellent tenant/rental income. Everything was handled very professionally and I am delighted with the service given.
Frank · 16 January 2024
Agent replied · 23 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotHelpful friendly staff
Helpful friendly staff, efficient, and professional.
Paul · 28 September 2026
Agent replied · 10 October 2026
Thank you Paul for your 5 star review, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director
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