Trusted Agent profile · Middlesbrough
★★★★★
743 reviews across 2 platforms
26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Middlesbrough, at 26 Stokesley Road, is rated 4.9 out of 5 across 743 reviews on two platforms, including 79 Google reviews rated 4.8.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleUsed these to sell my home in Normanby, got the job done seamlessly even with difficulties down the chain Elaine just kept plugging away and got the result needed. Communication (most important in my experience) was spot on, always kept up to date and in the latter stages of the sale absolutely everything was relayed with speed and accuracy. Can't reccomend them enough
Thank you Mark for your 5 star review. Happy New Year Mark Smith Managing Director
5/5
TrustpilotThe staff made the sad occasion of…
The staff made the sad occasion of selling my house a lot easier. They were very easy to speak to with any issues and helpful in every way possible.
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent!
Nothing was too much trouble and all the team, especially Joy, were incredibly helpful from start to finish. I had my eye on a property for a long time and they kept me in the loop until I was able to make an offer and ultimately purchase my dream home. Communication from Joy was excellent and extremely efficient. She made the whole moving process easy when we all know how stressful it can be. Thank you so much
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBeen looking for a home for over 2years
We wanted to thank smith and friends team for there hard work .Especially Rachael as she has lovely people skills and I really appreciate her being in touch even when there was nothing to report from the solicitors. She helped put my mind at ease ,when I was stressing about everything.We wanted to acknowledge Megan as she was a big part in helping us find our family home.We are so excited we are finally getting our home after a long 2 years Journey ,we are looking forward to the future.Thank you again to everyone at Smith and friends.Wishing the team a wonderful Christmas.Jules and Dan
5/5
TrustpilotA big thank you to all the staff at…
A big thank you to all the staff at Smith and Friends, Stockton. They were both very friendly and very supportive whilst we sold and bought properties with them. A particular thank you to Lindsey, who supported us during a stressful sale, responding swiftly to emails and keeping us up to date.
5/5
TrustpilotWe are first time buyers and robinsons…
We are first time buyers and robinsons made it very easy and answered all questions we had. They always kept us updated with how the sale was going, Chloe was especially helpful and rang with updates everytime she'd heard from the solicitors on her end. If we were to Sell and mive again we would deffinetly use these. We would also recommend them to everyone who needed estate agents.
Thank you Sam for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service yet again
Yet again great service from the Smith and Friends staff, especially Nikki. The process of closing the previous tenancy and getting a new tenant was smooth with great communications during the process. Only 2 weeks between the move out of the previous tenant and move in of the new was great.
Thank you Neil for your 5 star review of our Middlesbrough team and Nikki. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFrom the first day of my house going on…
From the first day of my house going on the market I was contacted ,informed and updated by phone and email on outcome of potential buyers.Selling and purchasing is a very stressful time, but the whole team at Smith & Friends made my experience very enjoyable due to their expertise and professionalism. Keep up the fantastic work and thank you all.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVictoria and Andrea Ingleby
Victoria and Andrea in the Ingleby Branch were absolutely fantastic from start to finish. We were first time buyers with atrocious solicitors in which Andrea and Victoria were extremely patient with us, understood our frustrations and constantly kept us in the loop of what was going on. Can’t fault the service at all and were also very accommodating with follow up viewings to show our families and listening to us moan!Thank you so much for all your hard work, and I’d definitely recommend using their service.
Thank you Chris for your 5 star review of the service from our Ingleby Barwick office. Best Wishes, Mark
5/5
TrustpilotAmazing Service
Amazing Service. We would like to thank Elaine and all the staff at ribinsons marton middlesbrough for the exceptional service we received from start to finish. Nothing was to much trouble and we were kept upto date weekly for piece of mind. Buying and selling a home can be stressful at the best of times but it was made so much easier with the help of robinsons staff. Please do not look anywhere else for an estate agent. Nothing compares in the Teesside area. Can not thank you enough.
Thank you James for your brilliant review. Best Wishes, Mark
3/5
GoogleNikki is always friendly and endeavours to resolve any issues or answer any questions in good time, it is always a pleasure to speak to her
Hi Kristiane, thank you for your review, how could we improve? Kind regards Mark Smith Managing Director marksmith@smith-and-friends.co.uk
5/5
TrustpilotThumbs up for Smith &Friends
Excellent service by Rachael and Andrea. Communication was regular and clear. They were always on hand to answer any queries, no matter how small. Would definitely recommend to others.
Thank you for your 5 star review of our Ingleby Barwick team in particular Andrea and Rachael. We greatly appreciate your review, Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent service from Smith and…
Excellent service from Smith and Friends. Have recently purchased a property through them and also sold one after that. Special thanks to Joy who is incredible at her role, continually chasing other agents and solicitors to finally get my sale over the line. Excellent service, and very experienced staff. Joy in particular. Thankyou!
Thank you Kayleigh for your review of Joy and our Darlington team. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotA completely stress free sale …
A completely stress free sale from beginning to end. Great communication from the office staff who were happy to help wherever they could. It was an absolute pleasure to deal with everyone involved.
Thank you for your 5 star review, Kind regards Mark Smith Managing Director
5/5
TrustpilotHighly Recommended
From the initial assessment of my late father’s property to the recent sale, Manj and Andrea were helpful and supportive throughout. It was a difficult journey as the property fell through a number of times, however Manj and Andrea were always positive offering guidance when needed. Highly recommended.
5/5
Trustpilot100% recommend
Abby helped us to sell 2 houses. Amazing service from start to finish and even went above and beyond by chasing up on our onward purchase. Couldn't recommend her enough
Thank you Gemma for your 5 star review our Darlington team, we greatly appreciate your review and kind words. Kind regards Mark Smith
5/5
TrustpilotHouse sale
The team were excellent in helping me sell my late mam and dads house. From the valuation to the final sale all staff were very helpful and professional. We had some legal issues to overcome, however Lindsey was brilliant in chasing up the solicitors to progress the sale.Thanks you, and i would not hesitate in using Smith & Friends again.
Hi Mark, Thank You, for your 5 star review, it is much appreciated and our Stockton team are delighted to read your kind words.Best WishesMark Smith Managing Director
1/5
TrustpilotNo positive comment
I have always been told if you can't say something nice say nothing , so nothing it is
Dear Mr Crossan, You have already left your review in June and you still didn't reply to my email. I have left you a voicemail and I look forward to hearing from you. Regards Mark Smith Managing Director
5/5
TrustpilotWould recommend Middlesbrough branch
Our first time using Smith & Friends Middlesbrough branch to rent a property and it has been great.Nikki is our main contact and is friendly, helpful, and quick to get in touch with any updates or progress with our application from start to finish.As a tenant we 100% recommend using Smith & Friends.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFrom first contact to view a property…
From first contact to view a property to signing for the keys , Hayden has been amazing, he has responded to my emails very quickly and has made this process for us so much less stressful , we could never thank him enough for all the support and kindness. We would recommend smith and friends 100%.
Thank you Alison for your 5 star review. Hayden will be delighted to read your kind words too.Best WishesMark SmithManaging Director
5/5
TrustpilotExperience with the Stockton team
The staff at the Stockton office were helpful and professional at all times. This was a difficult transaction at times but Lindsey especially could not have done more if she tried. We felt that she went above and beyond our expectations and we felt supported at all times. Many thanks to Lindsey and the Stockton team.
Thank you for your 5 star review of our Stockton team and Lindsey.Best WishesMark SmithManaging Director
5/5
TrustpilotFriendly, professional service
Staff Nicola, and others provided friendly and efficient service. They are very supportive and professional in their roles, not to mention patient and understanding. Made my property purchase experience bearable as this can be a very stressful process. Keep up the good work!
Thank you for your 5 star review, we greatly appreciate your kind words. Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent service I’ve already…
Excellent service I’ve already recommended you to a few people first class from start to finish
Thank you Mr & Mrs Strange for your 5 star review, we greatly appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotRobinson’s estate agents have been…
Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️
Thank you Laura for your brilliant review of Joy and our Team at Darlington. Best Wishes, Mark
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