Trusted Agent profile

Premier Accommodation Services reviews

★★★★★

121 reviews across 1 platform

69 Newport Road, Middlesbrough, TS1 1LA, Middlesbrough TS1 1LA

Premier Accommodation Services's Middlesbrough office at 69 Newport Road is rated 3.4 out of 5 across 121 reviews on 1 platform. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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121

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Premier Accommodation Services. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Pitman Sheffield i…

I sat my R03 exam this morning and i couldn't recommended a better place to sit an exam. It was very friendly and welcoming. The two ladies really cared about there candidates and how they had done. I have completed a couple of my previous exams at the same site.

Judy · 4 March 2024

Agent replied · 28 October 2024

Dear Judy, Thank you for your positive review. We are delighted that you enjoyed your experience with Pitman Training. We will pass your comments onto the team at Pitman Training Sheffield. We certainly strive to offer our exam candidates the best environment and support to be successful! We wish you the best of luck with your future career endeavours. We are always here to support you in any way that we can. Kind Regards, Pitman Training

1/5

Trustpilot

I ve take the comptia a+ network and…

I ve take the comptia a+ network and security courses and I paid 2400 pounds and in this price it's not included any exam tax. Pay attention the platform where you have to study online with the teacher and also the questions are easy and not a big deals, they mention nearly all the subjects for exam, but are very basic and it's not gonna help you to pass any of the comptia exam, you can find cheapest book, similar exam questions on line at really best price and can help you really to pass the exam. I pass the exams studying on other platform. I'm not recommended for the IT pay Pitman training!!!

Andrei · 10 November 2020

Agent replied · 28 October 2024

Dear Andrei, We are sorry to read your comments about your experience. We normally receive fantastic feedback on our IT Comptia courses, especially the A+ Course. As you know, our training model is not just limited to workbooks or online training material, we provide a high level of support through our Learning Coaches and our physical Training Centres throughout the UK and Ireland. We mention this as, this is what sets us apart from other training providers or training platforms. This level of support also influences the prices that we offer to people. The result of all of this support and guidance is an exceptionally high pass/success rate whenever we survey our students. Again, we are sorry that you didn't feel that you had the best experience. If you could provide us with more information, such as which Training Centre location you studied with, we can look into this in more detail for you. Thank you and good luck with your IT career.- Pitman Training

5/5

Trustpilot

Project Management Course

Great experience and learning on the Project Management Course :)

Mr · 15 September 2025

Agent replied · 22 October 2025

Dear Mr Cooper, We are so pleased to hear that you had such a positive experience studying with Pitman. Thank you for your kind review. Good luck with your career endeavours. We are always here for your support. Kind Regards, Pitman Training

2/5

Trustpilot

Files Gone Missing.

My daughter paid for a Microsoft Office course. She did the exams online and had to save three documents. She went through their system. Saved the first document.Then saved the second document (she could see the first document she had saved in the same folder).Then saved the third and final document. The other two documents previously saved were visible in that folder.The final step was to upload the documents.When she accessed the folder all three documents had gone. They were nowhere to be found.This appears to be an unreliable solution and something has happened on their systems to lose these files as they were definately saved.My daughter, who is austistic and suffers from anxiety now has to go through it all again.Files that are saved don't just disappear or unsave and remove themselves.We were told by Pitman to do it using google chrome, this should be made clear however looking at the access to their file system through the browser this shouldn't make any difference especially when we could see the files had saved.UPDATE: Pitman contacted me for more information and were very quick to respond. My daughter did the work again.

Dbibby · 2 November 2020

Agent replied · 28 October 2024

We are sorry to hear of your recent experience. Our systems are usually very reliable and our students do not encounter many technical problems. Apologies again. We would certainly like to put things right for your daughter. If you could provide us with a few details then we can get in touch and resolve the issues. Please drop an email to customer.support@pitman-training.com to let us know your daughter’s name and the Training Centre that she is studying with, and we can address this straight away. We look forward to hearing from you. Pitman Training

1/5

Trustpilot

Don't use Worcester branch

Took ages for them respond to my enquiry about booking an AAT exam, everyone I have spoken to on from there in person, on the phone or via email have all acted very unprofessionally and like they didn't care at all. When I got to the exam they complained that my mask didn't cover my whole face (during COVID pandemic) even though it did and I only pulled it down to take a sip of water. I get that people are worried but the way these people spoke to me is out of order. I will not be using them again

Thomas · 17 August 2020

Agent replied · 28 October 2024

Dear Thomas,We are sorry to hear of your feedback. We always to provide the best service and support that we possibly can. It seems that there are a couple of factors that are slightly out of Pitman's control here - Firstly, we have done our level best throughout the pandemic and lockdown periods to ensure that our locations are safe for our customers and that we comply with the Government guidelines. This has meant that we have had to introduce some strict measures surrounding COVID. Secondly, as we are an approved test and exam provider, we have obligations to various institutions, AAT being a good example, whereby they stipulate the need for very strict examination protocols and conditions. We hope that we can welcome you back again in future and make up for your not so good experience, and we wish you all the best with your Accounting career in the future!RegardsPitman Training

5/5

Trustpilot

Had a great experience here

Had a great experience here. Not stressful everyone always so kind and helpful. Thanks again everyone at pitman training Waterford.

Nicole · 30 April 2025

Agent replied · 23 May 2026

Dear Nicole, Thank you for leaving us a review. We are so pleased to hear that you had such a great experience studying with Pitman Training. Good luck with your career endeavours! Kind Regards, Pitman Training

5/5

Trustpilot

Pitman Highly Recommended

Great location, professional staff and spacious, comfortable office area in which to complete your assessment. Would highly recommend Pitman, Manchester to anyone working through AAT Accounting.

David · 8 June 2021

Agent replied · 28 October 2024

Hi David,Thank you very much for your kind comments. We are pleased that you have progressed so well with your AAT Accounting studies! Good luck with all of your future career endeavours. If there's anything that we can do to help, you know where to find us... Kind Regards,Pitman Training

5/5

Trustpilot

Great staff they are with you in every…

Great staff they are with you in every step helping,friendly and professional,thank you Ciara,Ashling and Darvla.I really enjoyed my courses there 😊

Orjola · 19 January 2022

Agent replied · 28 October 2024

Hi Orjola,Thank you very much for your lovely feedback. We will make sure that Ciara, Ashling and Darva receive your kind comments. We always endeavour to support our students throughout their study journey and quest for new employment! Good luck to you in your career pursuits. Kind Regards,Pitman Training

1/5

Trustpilot

Disappointing and overpriced

I've booked AAT lvl 4 - sales person was amazing - I was told I'll get:

Bea · 30 May 2025

Agent replied · 22 July 2025

Dear Beata, Thank you for your feedback regarding your AAT Level 4 course experience. We truly appreciate your honesty, and I want to begin by sincerely apologising for the disappointment and frustration you’ve experienced so far. I understand that you were expecting a more comprehensive and supportive learning experience, particularly in terms of video content, tutorial engagement, and additional study resources. Your feedback makes it clear that, in some areas, we have not met those expectations, and for that, I am genuinely sorry. I’m pleased to hear that you were able to speak with Deli and that she was able to offer some reassurance. As she mentioned, your concerns are being taken seriously and will be shared with the relevant teams to review and improve the support we provide to our learners. I also want to personally reassure you that support is very much available to you through Pitman Training, and you have a dedicated Learning Coach, Shannon, who is here to help you every step of the way. Shannon will be in touch shortly to offer a more structured plan of support and ensure you feel more confident and guided as you continue your studies. Our goal is to make sure you don’t feel alone in your learning journey, and we’re committed to turning this experience around for you. Please know that your feedback will play a vital role in helping us improve the course and the way we support our students going forward. We understand the investment you’ve made, both financially and in terms of your time, and we want to ensure you feel that investment is worthwhile. Once again, thank you for bringing this to our attention, and please do not hesitate to reach out if you need anything further in the meantime. We’re here to support you. Kind Regards, Pitman Training

1/5

Trustpilot

Don’t waste your money

Don’t waste your money. Exams were never sent on time, woman in the office hasn’t a clue what bloody day it is. Data breach and stopped replying so I could book in an exam in the time frame. Way overpriced for the service they give. Absolutely shocking

Kim · 20 November 2022

1/5

Trustpilot

Following up on your response

Following up on your response. I asked was there a cooling off period from the course, the answer I was given was no, because the course was sent out. When I completed InDesign and Photoshop I was offered a partial refund. This was useless to me as I would not have got any kind of qualification at the end of the course. l would have lost alot of money, at that stage I had no choice but to continue.Don't tell me I was offered a refund, like you offered to reimburse everything to me for this useless Course. This is not the case at all. A friend of mine told me recently, that a while back he was in contact with Pitman about your Adobe course, apparently he was given the same amazing speech you gave me at the start. Please do not take me as a fool.

Tom · 8 January 2024

5/5

Trustpilot

EXCELLENT Customer Service.

I made an enquiry and a gentleman called me from Pitman Training Centre and was very helpful.

Dana · 24 April 2025

Agent replied · 23 May 2026

Dear Dana, Thank you for your kind review. We always strive to handle everyone's enquiries with care, professionalism and sincerity. We hope that you enjoy your study journey with us. We are always here for your support. Kind Regards, Pitman Training

1/5

Trustpilot

Would avoid at all costs!

Would avoid at all costs!!

Laura · 29 August 2025

Agent replied · 22 October 2025

Dear Laura, We are very sorry to hear about your negative experience with one of our Pitman Training locations. Based on your feedback, and following our own thorough investigation, we have now taken action with the management of the location that you visited. We pride ourselves on our high standards and we apologise that you did not receive such service. If you do need to book any further exams this year, please contact us at customer.support@pitman-training.com as we would be able to arrange a "remote invigilation" exam, and we would cover the cost of this as a gesture of goodwill. Otherwise, please do not let this one isolated incident give you a negative impression of the Pitman brand. We have been providing wonderful service and learning for almost 200 years... Good luck with your career endeavours. We are always here for your support. Kind Regards, Pitman Training

5/5

Trustpilot

Pitman Training Sheffield

I attended my RO5 Exam 18th December 2023, this is the second time I have attended at Sheffield and I thought the service was again very professional. Made me feel at ease everything was explained clearly and staff were very helpful and accommodating

Craig · 4 January 2024

Agent replied · 28 October 2024

Dear Craig,Thank you for your kind review.We are so pleased that you had a positive experience taking your exams with us.We are always here to support your exam and study needs.Good luck with all of your career endeavours!Kind Regards,Pitman Training

4/5

Trustpilot

Administration Assistant

I am currently taking the Administration Assistant course, I visit the Enfield branch whenever possible as well as studying from home, the coaches are always on hand to support me, when need their support.

Nonso · 25 May 2024

Agent replied · 28 October 2024

Dear Nonso, Thank you very much for your kind feedback. We are pleased that you are enjoying the Administrative Assistant Diploma. The team at Pitman Training Enfield certainly enjoy supporting you to successfully complete your studies and advance your career. Good luck. Kind Regards, Pitman Training

5/5

Trustpilot

Pitmans Watford - What a breath of fresh air

Neil and Dip who run both Watford and Enfield Centres are driven motivated ambitious and creative in how they manage their Centres and want the best for their students. Nothing is to much, the answer is Yes, what is the question?!Anyone thinking of taking a course at either centre, all I can say is do not hesitate. In these centres you are not alone and there is support with a smile!Neil and Dip also run an in-house recruitment so that by the time you have finished your course, if you are looking for employment they will probably have found you a job. Never did I expect the service with a smile I receive, I have almost completed my academics and looking at the possibility of starting a job in August - Happy customer :)

Lauren · 29 June 2023

1/5

Trustpilot

Adobe

What was promised to be a fantastic course was a load of boring videos. The majority of the course was a load of copyright related nonsense. The so called online help which was a disgrace, as the so called experts had no idea about anything I questioned. A terrible experience from start to finish. A waste of my good money which is all they are interested in taking. Stay away from Pitman.

Tom · 22 December 2023

1/5

Trustpilot

How do you get away with selling a…

How do you get away with selling a windows 8 ecdl course for a windows 11 computer?

Customer · 6 December 2025

5/5

Trustpilot

Excellent experience

I found pittman training excellent. My

Caitriona · 26 April 2025

Agent replied · 23 May 2026

Dear Caitriona, We are so pleased to hear that your son had such a positive experience studying with Pitman. Thank you for your kind review. Good luck to your son with all of his career endeavours. We are always here for your support. Kind Regards, Pitman Training

5/5

Trustpilot

Pitman Dublin

Just completed the Microsoft office diploma. Staff were brilliant so helpful and friendly. Highly recommend going to pitman Dublin for any computer training. Would give them ten stars if it was possible

DAVID · 1 March 2024

Agent replied · 28 October 2024

Dear David, Thank you for your positive review. We are delighted that you enjoyed your experience with Pitman Training. We will certainly pass on your comments to the team at Pitman Training Dublin. Congratulations, again, for attaining your Microsoft Office Diploma!!We wish you the best of luck with your future career endeavours. We are always here to support you in any way that we can. Kind Regards,Pitman Training

5/5

Trustpilot

I finished my IT technician and CompTIA…

I finished my IT technician and CompTIA certifications! The staff was amazing, providing great support and constant motivation throughout the course. I would definitely recommend this training program to my friends

Ionut · 16 March 2024

Agent replied · 28 October 2024

Dear Ionut Cirloganu, Thank you for your positive review. We are delighted that you enjoyed your experience with Pitman Training. Please do go ahead and recommend us to your friends - we would be happy to help them too! We wish you the best of luck with your future career endeavours. We are always here to support you in any way that we can. Kind Regards, Pitman Training

1/5

Trustpilot

What disappointing service!

I joined my pre booked call to discuss an ICDL course with Pitman training Southend that I booked a while ago and no one from Pitman joined the call.

Nicola · 16 April 2024

Agent replied · 28 October 2024

Dear Nicola, We are sorry to hear of your negative experience. Please accept our apologies. We have spoken to the member of staff involved and supported this person with further training. We would like an opportunity to put this right for you. We certainly do offer ICDL courses and we support 100's of students each year to successfully complete the ICDL course! As a gesture of goodwill, as an apology, we would be willing to offer a 10% discount on the course fees. If you could get in touch with our Customer Support team they would be happy to organise this for you. The contact number is 01937 548500 or email on customer.support@pitman-training.com Apologies again for any inconvenience caused. We hope to hear from you. Kind Regards, Pitman Training

1/5

Trustpilot

Get your act together

Just had a call back from Pitman here in Tralee,simple questions asked .Duration of course.Is it hybrid or solely online. All answered and finally cost .I would have to make a physical appointment with another individual to establish the cost of the course.Really ?????

Ger · 17 April 2023

Agent replied · 28 October 2024

Thank you for your review.You are correct that a meeting or further conversation with a Career and Course Advisor would be necessary to calculate the exact fees for any of our training programmes. Please accept our apologies for any inconvenience caused when you enquired about our training and felt we were unable to answer your questions regarding the course fees. Our intention was never to avoid answering your questions. In fact, our focus is to ensure every student can enrol on a training programme that is tailored exactly to their requirements, so that no student wastes any of their valuable time or money.Our training programmes are designed and customised to each individual's exact training and career objectives. Unlike other training providers, that have “off the shelf” training programmes with specific start and end dates, common course content and little flexibility, with Pitman Training in Kerry, every programme is unique to that individual.We take the time to meet with every prospective student in advance of enrolment to answer all questions, help them identify their exact training and career objectives and to agree their perfect training programme. This training programme may also include career services such as assistance with preparing online CVs, practising interview techniques or portfolio development as well as options in training platform access, materials, workbooks, certification, prior learning recognition, course levels, electives etcWhile our courses range from less than one day to over 2 years in duration, to give you some guidance on typical fees, our individual courses start at €175 and our Diploma and Awards range starts at €900. We also offer a range of instalment plans for all our training programmes, where you have the option to pay your fees weekly or monthly for as little as €20 per week. You may find the following webpage useful in explaining how are fees are calculated in more detail: https://www.pitman-training.ie/advice-hub/essential-information/course-fees-and-costs/ and of course you are still welcome to meet with any of our Course Advisors at a time that is convenient to you.In fact, in recent survey results from those that met with our Course Advisors, participants regularly referred to this initial meeting as one of the most useful of their entire careers. Even those that ultimately chose to train with another training provider or didn't enrol with Pitman Training consistently responded that they found this meeting worthwhile and very helpful.If we can be of any further assistance, please do not hesitate to contact us directly at the training centre in Tralee. A meeting with a Career & Course Advisor can be arranged without delay to answer all your questions. At this meeting, we can help identify your ideal training programme and calculate the total fees, so you have full transparency with no hidden costs. If more convenient, we can arrange this discussion over Zoom or Teams. You have our assurance we are here to help and this is a service we provide for free.Thank you once again Ger for your feedback, we value all comments and continuously try to learn from and improve our service based on this feedback. We will certainly work on taking the time to explain our fees structure more accurately in future.Kind Regards, Pitman Training

1/5

Trustpilot

Never give up bring them in court

After 2 years finally my case arrived in Court . Anyway Pitman training didn’t want to give information about a payment made in my name by HCPS training Watford. Practically never made and never start the course like they’ve pretended. They didn’t know that the defendant recognised that nothing was paid under my name at last mediation. A lot of different confusing things has been declared like HCPS training saying that a huge upfront was paid , after a couple of months Pitman training said that the hole amount for the AAT course was paid in July 2019. Hopefully now someone with authority is gone ask both to provide evidence of what they’ve declared till now.

Irina · 21 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Premier Accommodation Services

How many reviews does Premier Accommodation Services have?

Premier Accommodation Services's Middlesbrough office has 121 reviews across 1 platform: 121 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Premier Accommodation Services's rating?

Premier Accommodation Services is rated 3.4 out of 5 across all 121 reviews, checked 9 October 2026.

Has Premier Accommodation Services won any awards?

Yes. In The Trusted Agent 2026 awards: Premier Accommodation Services, Middlesbrough won Trusted Agent.

Where is Premier Accommodation Services's Middlesbrough office?

Premier Accommodation Services, 69 Newport Road, Middlesbrough, TS1 1LA, Middlesbrough TS1 1LA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.