Jackson-Stops Wimbledon reviews in Merton

★★★★★ 5/5

Trustpilot

Brilliant service

Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike

Mike · 13 May 2021

★★★★★ 5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

★★★★★ 5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

★★★★★ 5/5

Google

I recently received a 5 star service from Sienna Kelmendi as a tenant for a rental ptoperty. I am very satisfied with the high quality service she provided through the entire process. I was in the opinion that property agents always team up with landlords through the process. Sienna and Jackson-Stops Wimbledon has changed my opinion by helping me out with the offer/contract negotiations and ensuring that the property is at the highest standard when I move in. Thank you!

Bozkurt · 11 October 2024

★★★★★ 5/5

Google

Harry Payne was so so helpful from start to finish. He guided us with the process and was happy to answer any questions that we had regarding the property, our contract, using letting hub etc. I would highly recommend using Harry at Jackson Stops when you need an estate agent.

Amy · 26 October 2023

★★★★★ 5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

★★★★★ 5/5

Google

Harry was very helpful in listening to our needs when finding our next property, making the process seamless and stress-free and available to contact whenever we needed help.

Jamie · 4 December 2024

★★★★★ 5/5

Google

Loren Pogue was instrumental on an all-round basis. She demonstrated a high level of professionalism and actively engaged with all parties to complete tasks in an efficient manner

Hingwo · 25 November 2024

★★★★★ 5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

★★★★★ 5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

★★★★★ 5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

★★★★★ 5/5

Google

Charlotte has been fantastic every step of the way for us. So friendly, helpful and always prompt in her responses. Very lucky we got her and would recommend her to anyone!

Elizabeth · 25 September 2024

★★★★★ 5/5

Google

A pleasure to deal with, and in particular Emily Peake whose communication and proactive approach to promoting the availability of properties in a timely manner sets her apart!

Jacob · 9 November 2024

★★★★★ 5/5

Google

Worked with Sienna and Ellie-Rose and had a great experience

Jason · 16 April 2026

★★★★★ 5/5

Google

HIGHLY RECOMMENDED! Sienna Kelmendi, who is a Manager at Jackson-Stops Wimbledon, provided outstanding service in helping us find our new home in Wimbledon. She and her colleagues were professional, attentive, and always available to answer our questions and to sort out small issues to make the transition period as smooth and stress-free as it was possible for us. We couldn't be happier with our new home and highly recommend Jackson-Stops Wimbledon office and Sienna in particular to anyone looking for a reliable and dedicated estate agent!

AA · 26 August 2024

★★★★★ 5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

★★★★★ 5/5

Google

Sienna was super responsive and helpful assisting us secure our new apartment. She was always free to answer my calls and communicate between me and the landlord when needed making what is normally a stressful process into a stress free one. Thanks Sienna and Jackson-Stops 🌟 …

Kerri · 26 October 2023

★★★★★ 1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

★★★★★ 5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

★★★★★ 5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

★★★★★ 5/5

Google

Would just like to say thank you to Charlotte for the viewing she gave me, she’s very enthusiastic and professional at what she does, would highly recommend

Dylan23Scotty · 18 October 2024

★★★★★ 5/5

Trustpilot

Friendly, practical, honest advice

Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!

CROW · 19 July 2024

★★★★★ 5/5

Google

I recently rented a property through Jackson-Stops, with Charlotte as the letting agent. My experiences with London estate agencies have been really hit and miss, mostly miss. This was a definite hit. Charlotte made the letting process extremely easy to navigate, and was professional throughout.

Ollie · 26 October 2023

★★★★★ 5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021