Jackson-Stops Wimbledon reviews in Merton

★★★★★ 5/5

Trustpilot

The BEST estate agents

Having been ignored by the previous agents handling my property (a 'high value', high street stalwart) I was a little apprehensive about joining a new agency. I needn't have been: Mandy and the team at J-S Cranbrook were fantastic from start to finish. The communication was outstanding with regular updates and feedback. At the outset, I received excellent advice to boost the value. There was thorough vetting of viewers to ensure no time-wasters. I felt my hand was securely held at every step. They even handled the dogs! The outcome was great: lovely buyers, a smooth transaction and will remain my agents as and when I sell again. Huge thanks to J-S Cranbrook.

Liz · 19 February 2021

★★★★★ 5/5

Trustpilot

Perfect House - Jackson Stops Exeter - Thank You !

In May 2020 we found our perfect house to realise our dream to relocate from Essex to Devon. Luckily for us, the property was on the market with Richard Addington and his team in Exeter. Whilst it may seem unusual for a purchaser to write a review their handling of this sale, that finally completed in early January 2021, would have been unlikely to have concluded without the team. An absent vendor living in Asia made the transaction a little bit more complicated on top of the COVID restriction placed on us all. Richard communicated regularly and arranged access for surveys swiftly and effectively. He managed time zones and communication within the short, but at times complex chain with ease. To summerise, Richard and his team are highly-capable with a wealth of experience. I would have no hesitation in recommending them to my family and friends.

Mandy · 30 January 2021

★★★★★ 5/5

Trustpilot

An excellent experience from start to finish

Jane Bishop was wonderful throughout this difficult process (the sale of my late mother's house during lock down presenting both emotional and practical issues). She was easy to approach, she was quick to respond to messages, she went above and beyond in helping: for instance, she ensured that an agent went to the house weekly (even if there was not a viewing) to check on it for insurance purposes as it was an empty house. She facilitated the removal of some contents to local charities. And the house sale went through smoothly from one of the early viewings, achieving the asking price. Jane was exemplary throughout, and did not relinquish her attention to detail even after the house was under offer.

Becky · 11 January 2021

★★★★★ 5/5

Google

Charlotte has been great to work with during my rental search. I highly recommend for anyone looking for an estate agent that will work hard from the start to the end of the process.

Frank · 2 December 2024

★★★★★ 5/5

Google

Joe showed us the rental properties we were first interested in and was excellent. He was personable, honest and helpful. Charlotte then did further viewings on the same houses and worked with Amelia on the negotiations. Charlotte was friendly and responsive. She completed the transaction with us without any issues.

Julia · 28 February 2024

★★★★★ 5/5

Trustpilot

House sale in Rousdon

Very efficient marketing and selling of our house by the Bridport branch and we cannot thank Michelle enough for her professional but friendly approach to our sale. Despite one hiccup caused by the unfortunate death of our first buyer, the process went through smoothly and efficiently. Michelle was backed up by an excellent admin team.

Jan · 8 November 2023

★★★★★ 5/5

Google

I would highly recommend Jackson Stops. Elliot Burn was extremely helpful in sourcing our property. Indeed we took the first one that he showed us, despite viewing many others with different agents in the weeks prior to that. Elliot was great to deal with. He kept us completely informed of what was happening once we put an offer in, and whenever he said he'd call, he did, even if it was just to inform us of any delays. The move-in with one of Elliot's colleagues went without any problems whatsoever. And Elliot's help didn't even stop there. A couple of weeks after moving in, I managed to lock myself out and after calling to find out if Jackson Stops by any chance had a spare key, Elliot was down to meet me to let me in less than 15 mins later!! Many thanks to all and I would certainly recommend the team to anyone.

Scott · 26 October 2020

★★★★★ 5/5

Trustpilot

Lesley from Jackson Stops is the best

We have moved around a lot and dealt with some of the worst people in this industry. But as a new tenant and having the little things ironed out and fixed as soon as humanly possible, Lesley Coppack has been absolutely outstanding. We are not sure if this is a function of not being in inner city London or what, but I don't want that to detract from Lesley's speed of service and all around competence to do a stellar job. Honestly, my wife and I cannot sing her praises enough

Jonathan · 12 October 2020

★★★★★ 5/5

Google

Joe was my initial contact when I was looking for a rental property. He guided me through the property, addressed my questions, and took on board all my requests. Working with both Joe and Sienna was a pleasure, they efficiently handled all the paperwork, making the entire process easy and seamless.

Gigi · 29 January 2024

★★★★★ 5/5

Google

Harry Payne assisted us with finalising our rental agreement. He was great to work with, efficient and responded quickly to any of our queries throughout. Very happy with the service he provided. Thanks Harry!

Josh · 9 November 2024

★★★★★ 5/5

Trustpilot

First class agent.

Matthew and his team sold our house in August 2020. They were professional, friendly, efficient and very easy to deal with. Added to that, Matt thought we could achieve more for our property than the other two agents we got valuations from. He was right. We had 8 viewings booked for the first week and it sold within four days. We can’t recommend Jackson Stops in Bury St Edmunds highly enough, they were excellent from start to finish.

Jan · 11 December 2020

★★★★★ 5/5

Google

Maddie and the team were truly exceptional in helping with our property search and finding us the perfect apartment. Our enquiry was dealt with incredibly promptly and the period between offer being accepted to the grant of our lease has been incredibly impressive. Maddie is a real asset to Jackson-Stops who in turn have outperformed other agents by a county mile. Definitely the best agents around.

Ashley · 26 October 2022

★★★★★ 5/5

Google

We had a fantastic experience with Jackson-Stops. In particular, Charlotte was extremely helpful and understanding in our search. She was super fast to reply to all of our questions and made the referencing process a breeze. A pleasure to work with Charlotte.

Rhys · 27 June 2024

★★★★★ 5/5

Trustpilot

5 star service

We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.

Sumudu · 8 April 2023

★★★★★ 5/5

Trustpilot

Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

★★★★★ 5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

★★★★★ 5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the problem.

Customer · 15 April 2026

★★★★★ 5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

★★★★★ 5/5

Trustpilot

First class service from Jackson-Stops!

This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10

Phil · 20 July 2023

★★★★★ 5/5

Google

We've been looking for a new home in Wimbledon for a few months. All this time Charlotte has been working with us patiently and attentively. It was a very comfortable experience. We definitely recommend Charlotte if you need a property in Wimbledon!

Radmila · 28 May 2024

★★★★★ 5/5

Google

We recently rented a place from Singapore without visiting the property ourselves and Arnold was superb. Very polite, responsive and calm, despite some hiccups along the way. He was also very open to hearing our concerns. He’s young so try to keep him! Would highly recommend Jackson-Stops Based on its lettings service.

Gabriel · 26 October 2023

★★★★★ 5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021

★★★★★ 5/5

Trustpilot

I could not recommend Jackson Stops…

I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.

Donna · 18 August 2021

★★★★★ 5/5

Google

Harry Payne was the agent who helped me get an amazing 1 bed flat in Wimbledon at a reasonable price had a good experience with him, very helpful and professional

Piper · 25 November 2024