Trusted Agent profile · Merton

Jackson-Stops Wimbledon reviews in Merton

4.7

★★★★★ Excellent

743 reviews across 3 platforms

17-21 Church Road, London, SW19 5DQ, Merton, SW19 5DQ

Jackson-Stops's office in Merton, at 17-21 Church Road, is rated 4.7 out of 5 across 743 reviews on three platforms, including 273 Google reviews rated 4.9.

Google logo

4.9 / 5

273

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

467

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jonathan Weeks - Norwich office

We would like to thank Jonathan Weeks for his professionalism and support over what has been a very challenging period trying to purchase our next home. He was so kind and compassionate when our purchase fell through and has kept in touch throughout the period providing us with expert guidance and advice. As soon as something suitable came onto the market he was in touch and even though we didn't end up buying through Jackson-Stops, we would certainly recommend them to anyone wanting a truly professional end-to-end service.

Jennifer · 3 April 2022

Agent replied · 23 October 2024

Dear Jennifer, thank you so much for your five star review of Jonathan at our Norwich branch. We know how stressful moving house can be, despite not selling to you, his expertise and kindness clearly shone through! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Sienna is for sure the best agent we…

Sienna is for sure the best agent we have dealt with so far. She is very proactive, professional and problem solver, someone every company should consider to have in its team. We had a previous bad experience with another agency and she immediately decided to help giving us the right advices not to loose the property we liked. She did her best to deal with the documents quickly although some delays in terms of burocracy. We really appreciate her hard work, her efforts and her ability to act promptly. Well done!

Cristina · 1 April 2022

Agent replied · 23 October 2024

Dear Cristina, thank you so much for such a glowing review, we're delighted our communication, experience and hard work shone through! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

First-class service

From the start Jackson Stops provided a first-class service re my house sale. Their valuation proved spot-on, their photographer did magnificent job, the brochure was a real work of art and within hours of the house going on the market they had a dozen or so enquiries. The second viewing, by a couple with no change and no mortgage, resulted in a sale above the asking price. At all times Jacksons' staff, at both their Bridport and Dorchester offices, were responsive, friendly, professional and thoroughly pleasant to deal with. I can recommend Jacksons' wholeheartedly.

Michael · 31 March 2022

Agent replied · 23 October 2024

Dear Michael, we are delighted to receive such a glowing review of our Bridport and Dorchester team, thank you. We know that moving can be a stressful experience, we are glad to have been able to ease the process for you. Best wishes from us all at Jackson-Stops.

5/5

Google

I dealt with Harry Payne from Jackson-Stops, one of the few agents that actually listened to what my requirements were and only suggested the properties that met those exact requirements. He answered every single question, email and phone call with speed and efficiency.

Karen · 9 November 2024

Agent replied · 9 December 2024

Dear Karen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Google

I have recently been looking for a house to rent and, of all the agencies I have been able to deal with, Jackson-Stops has been, without a doubt, the best. Harry Payne, is a rock star. Decisive, kind, emphatic and solutions oriented. This process was much less stressful thanks to Harry.

Nuria · 27 June 2024

Agent replied · 25 October 2024

Dear Nuria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Customer Service Management Agency

Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.

Ezzie · 19 September 2024

Agent replied · 23 October 2024

Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.

5/5

Google

A huge thank you to the team at Jackson Stop. Especially Harry Payne, who helped us find good properties in this very competitive and difficult market. He was very patient and searched for, offered, and secured a property that met our very strict criteria. Without him, we would still be struggling. Thank you for your courteous response until the end.

NHK · 30 December 2023

Agent replied · 25 October 2024

Dear Nahoko, We are delighted to hear you enjoyed your experience with Harry and the Wimbledon team and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

the team at Jackson-Stops has been phenomenal in all respects: attention to detail, network, client reach and above all friendliness and approachability. Kudos to Amelia and her team in the Wimbledon office who have done an amazing job in lettings !

Christopher · 2 December 2024

Agent replied · 9 December 2024

Dear Christopher, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

We recently used Jackson-Stops to help us move in the Wimbledon area. They were superb throughout and very helpful, particularly Joseph Syrett, who was in contact with us on a regular basis and helped us find a place that came on the market within hours. Overall, a very easy experience, and many thanks to Joe once again.

Matt · 28 February 2024

Agent replied · 25 October 2024

Dear Matt, Thank you for your kind comments regarding Joseph and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team.

5/5

Google

Harry Payne has been incredibly patient and helpful throughout our property search. We’ve found the perfect place thanks to him and he’s been a super efficient communicator. It’s rare to find a property agent that considers a tenant’s best interest and not only a landlord’s. Thanks Harry!

Saskia · 26 August 2024

Agent replied · 25 October 2024

Dear Saskia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

A huge thank you

A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!

LD · 18 February 2022

Agent replied · 23 October 2024

Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The best in the business

As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.

Twizzle · 17 February 2022

Agent replied · 23 October 2024

Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great service

We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.

Claire · 15 September 2026

Agent replied · 24 September 2026

Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.

5/5

Google

Jackson Stops Wimbledon recently helped me with a tenant replacement and I was very pleased with their flexibility in accommodating my specific needs and requirements. Amelia was great and I was also very impressed with Charlotte Biggs who was very helpful and fought my corner when an issue arose, which we managed to resolve satisfactorily.

Felicity · 29 March 2024

Agent replied · 25 October 2024

Dear Felicity, We really appreciate you taking the time to leave such lovely comments about Charlotte. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

We moved from Northumberland to Devon and dealt with Ria at Jackson Stops

We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.

Mr · 1 February 2022

Agent replied · 23 October 2024

Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.

5/5

Google

Janine has been our point of contact throughout our renting process. It has been a seamless and stress free experience thanks to her help! We highly recommend using Jackson-Stops in Wimbledon. A mention should also go to Harry from the team who took the time to transfer us between viewings on a busy day and provide us with helpful knowledge and guidance.

Tara · 26 October 2023

Agent replied · 25 October 2024

Dear Tara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ideal letting agents - knowledgeable, efficient and good value

I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.

G · 10 January 2022

Agent replied · 23 October 2024

Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.

5/5

Google

We have recently rented a flat with Jackson-Stops Wimbledon. We are especially impressed by the professional support and the exact ideal flat that they presented to us. Specifically, we thank Charlotte for her dedicated support even in the weekend. We will continue to use Jackson-Stops for future renting in the area. Much appreciated.

Howin · 28 April 2024

Agent replied · 25 October 2024

Dear Ho, We really appreciate you taking the time to leave such lovely comments about the JS Wimbledon team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Harry Payne is a five star review. He is patient, helpful, consistent and kind. I must have driven him mad with my endless questions and need for explanations in the process of renting a little house but his response has been exemplary on every occasion. He is a pleasure to deal with and I highly recommend him and the agents.

Rebecca · 30 November 2023

Agent replied · 25 October 2024

Dear Rebecca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

My Experience with Jackson Stops.

My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.

Jaki · 15 September 2023

Agent replied · 23 October 2024

Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

D · 23 April 2026

Agent replied · 24 June 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

Fantastic from start to completion!

I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie 🤩

Philip · 3 November 2021

Agent replied · 23 October 2024

Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.

5/5

Google

Jackson-Stop Wimbledon agency has proven to be one of the best estate agencies so far among many others. Their special feature has not only to do with an exceptional professionalism but also, it feels like they take it personally and help you find the best property for you and your needs. Especially Laura Aldridge has provided services beyond expectations! :) Thank you Jackson-Stops for your support and definitely I would recommend to anyone who may be looking for property as well! [English] For all the Greeks out there, this office will help you a lot, so it's worth trusting them. Guaranteed to help you a lot! [ESP] Para todos los españoles, esta oficina will help them a lot, así que vale la pena confiar en ellos. ¡Están garantiados para ayudarte mucho!

Kyriakos · 26 October 2021

Agent replied · 25 October 2024

Dear Kyriakos, Thank you so much for the fantastic feedback, the team at Wimbledon are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Marilyn Plews Customer Relations Team

5/5

Google

I have been a client of Jackson-Stops for many years as a landlord of a property in Wimbledon. During this time they have always provided very good tenants. I have recently obtained a new tenancy agreement and in connection with this Laura Aldridge and Amelia quickly found new tenants and contacted me on progress at every stage. Laura and Amelia were very professional, helpful and friendly. With regard to property management during the tenancies, I would like to commend Margaret Heath who is an outstanding property manager.PositiveResponsiveness, Quality, Professionalism, Value

Andrzej · 26 October 2021

Agent replied · 25 October 2024

Dear Andrzej, Thank you for taking the time in providing such lovely comments about Laura and Amelia in our Wimbledon office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team

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Read Jackson-Stops's Google reviews

Questions about Jackson-Stops Wimbledon

How many reviews does Jackson-Stops Wimbledon have?

Jackson-Stops's Merton office has 743 reviews across three platforms: 273 on Google, 3 on Facebook (across the whole business), 467 on Trustpilot (across the whole business).

What is Jackson-Stops Wimbledon's rating?

Jackson-Stops Wimbledon is rated 4.7 out of 5 across all 743 reviews, and 4.9 out of 5 on Google from 273 reviews.

Where is Jackson-Stops's Merton office?

Jackson-Stops Wimbledon, 17-21 Church Road, London, SW19 5DQ, Merton, SW19 5DQ.

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