Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of receiving assistance from Claudia while searching for a home. Even though I ultimately chose a property through a different agency, I’m incredibly grateful for Claudia’s persistent and consistent communication, as well as her efforts in coordinating with landlords on my behalf. Her support made my property search much smoother than anticipated.
YJ · 29 March 2024
Agent replied · 25 October 2024
Hi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMakes the challenges of letting much smoother
Moving to a new country is always a challenge. Paula B. and Jackson-Stops really helped make the process much smoother. I felt supported through the letting process. My move in was complicated by Covid and they were so helpful during that very stressful time.I feel like they give me plenty of notice if there is a need to enter the home and follow up on any needs.I plan to be here quite awhile and, if I ever need to move, feel I would look through their properties first.Thank you!
Terri · 22 March 2022
Agent replied · 23 October 2024
Dear Terri, thank you for taking the time to write a review for our Newmarket lettings team. We're glad to hear our staff, Paula in particular, took the stress out of your overseas move and you are happily settled in to your new home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotLottie and the team at Jackson-Stops…
Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.
Cormac · 19 May 2021
Agent replied · 23 October 2024
Dear Cormac, thank you for taking the time to review the professional service you received from Lottie at Jackson-Stops. We're glad to hear her professionalism shone through. Best wishes from us all, Jo from the marketing team.
★★★★★ 5/5
TrustpilotToby and all the Jackson-Stops team…
Toby and all the Jackson-Stops team have been amazing! They are so professional, helpful, easy to contact and go that extra mile. If we buy or sell in the future we will of course use Jackson-Stops.Thanks Toby!
Libby · 29 April 2021
Agent replied · 23 October 2024
Dear Libby, thank you for your glowing review of our Jackson-Stops Mid Sussex team, Toby in particular. Best wishes from us all.
★★★★★ 5/5
GoogleScarlet has been very helpful finding us a new property to rent. She is so responsive that even on holidays when we have any questions or enquirers. She shows her professionalism in knowing our needs and then matches with the suitable properties. I would certainly recommend her to you all.
Knock on the board: Scarlet is the best real estate agent in Wimbledon area! 🤩PositiveResponsiveness, Professionalism
Mieke · 26 October 2021
★★★★★ 5/5
TrustpilotWe purchased our first property through…
We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia
George · 11 February 2022
Agent replied · 23 October 2024
Dear George and Olivia, thank you so much for your glowing review. We're proud of our team's professionalism, experience and friendly approach guided you safely through your purchase. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops , Burnham Market
We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.
Rke · 9 May 2024
Agent replied · 23 October 2024
Dear Rye, we will pass on your kind words and thank you for taking the time to leave a review. We are pleased to hear that your experience with our Burnham Market team is one that you would recommend. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMargaret Heath is the best
Margaret Heath is the best. She goes out of her way to be helpful.
Roz · 19 October 2023
Agent replied · 23 October 2024
Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleI have recently viewed a property with Emily Peake on behalf of my friend, her customer service was outstanding aswell as being so helpful and enthusiastic. Her fantastic work ethic and values really make a difference when trying to find a property.
Ruby · 2 November 2024
Agent replied · 9 November 2024
Dear Ruby, We really appreciate you taking the time to leave such lovely comments about Emily. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
★★★★★ 5/5
TrustpilotBrilliant work !
Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !
Brett · 1 April 2022
Agent replied · 23 October 2024
Dear Brett, thank you for taking the time to write a review of our fantastic Newmarket lettings team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotKarl was great to deal with
Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.
Kevin · 30 March 2023
Agent replied · 23 October 2024
Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleI was in the process of moving to London and was unsure as to what I wanted to do, what I could afford and where I wanted to live. However following several viewings with Scarlet who found some fantastic properties for me on her own account, the move was made so much easier. She was kind, punctual, respectful and just extremely helpful in making the whole process easier.
I would highly recommend her and the Jackson-Stops branch, if anyone is looking to move towards Wimbledon and it’s surrounding areas, as you can be sure of an extremely helpful and professional job being done!PositiveResponsiveness, Quality, Professionalism
Jordan · 26 October 2021
Agent replied · 25 October 2024
Dear Jordan, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Jackson Stops to find us our home in Wimbledon after moving to London. Laura Aldridge from the agency helped us with the search. She was very professional, punctual, patient and helpful throughout the search. Laura has a way to connect with her clients and tries to understand their needs and takes post visit feedback on a property very professionally. She uses that information to manage expectations and decide what may or may not work for a family. We had a great experience working with her as she helped us navigate a difficult search during challenging times.PositiveResponsiveness, Professionalism
Manoj · 26 October 2021
Agent replied · 25 October 2024
Dear Manoj, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wimbledon Office. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI used Jackson Stops to find a property to rent in Wimbledon. I was very satisfied with them, especially with Laura Hammond. I was worried that agents could be pushy in order to rent out, but the contrary was the case! Laura followed up without pressuring, did not seemed stressed or annoyed that I was viewing other properties, with other agents- and she was very flexible, offered a second viewing, super service minded. She was on time to every appointment, which is very important to me. Also, she was very swift and helpful with all the formalities, and she answered all of my endless questions. When she was away for a short holiday, she had arranged that a colleague to follow up the paper work. The equally nice colleague called a few times, just to make sure if I had any questions and to keep me in the loop. It seems like the office in Wimbledon works really well and I could recommend it.
Tina · 26 October 2021
Agent replied · 25 October 2024
Dear Tina, Thank you so much for the fantastic feedback, the team at Wimbledon are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotTop marks to Lottie and the team!
Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!
Emma · 11 May 2021
Agent replied · 23 October 2024
Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotHigh quality and substantial publicity
Very good brochure and a great amount of publicity.
Rodney · 6 November 2025
Agent replied · 28 May 2026
Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.
★★★★★ 5/5
GoogleJackson-Stops helped us secure a house in Wimbledon. Throughout the process, Laura Aldridge was highly professional, courteous and responsive. She and her colleagues were all very helpful from beginning to end of the process. Laura did exceptionally well in converting challenging situations into a positive for us. I would highly recommend Laura as someone that can go the extra mile for her clients. Thanks again!
Lucien & Aimee
Lucien · 26 October 2020
★★★★★ 5/5
TrustpilotThe best letting agency for Military!
I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!
Latrice · 29 August 2021
Agent replied · 23 October 2024
Dear Latrice, thank you so much for your heartfelt appreciation of our Newmarket team, we are sorry you are leaving the area and wish you every happiness in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleGreat service from Jackson Stops. Scarlet has been so helpful and professional from the start; persevering to find me the property I really wanted. It’s been a pleasure to work with someone that actually took the time and effort to consider my requirements; I would definitely recommend them if you’re looking for your next property!
Thanks again!
Miss Yogita PathakPositiveResponsiveness, Quality, Professionalism, Value
Yogita · 26 October 2021
★★★★★ 5/5
TrustpilotBest in Mid Sussex!
Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.
Hamish · 21 August 2021
Agent replied · 23 October 2024
Dear Hamish, thank you for taking the time to leave this review, acknowledging Toby, Guy and Alice's experience and hard-work. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Team, Great Job, Well Done & Thank You
Jackson-Stops (Woburn) are by far the best Estate Agent I have worked with, every member of the Team is knowledgeable, helpful and pro-active at keeping you informed of what is going on.They recently completed the Sale of our House, which was a tough sell during very difficult times (COVID-19 Lockdowns etc), but they were resilient to all of the challenges and got it done...I would highly recommend them as an A* Agent!Great Agent, Great Team, Well Done & Thank You
Jim · 5 August 2021
Agent replied · 23 October 2024
Dear Jim, we're delighted to see your glowing review of our Woburn team, thank you for your kind words of appreciation. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe had a great experience with Jackson-Stops, particularly our agent Harry Payne. He was proactive, showed us 2 properties in Wimbledon with the exact specifications that we wanted in a home, and we picked one of them. The after-sales service was quick and efficient; we signed within 2 days of the viewing. Thank you, and we highly recommend them.
Smriti · 26 October 2023
Agent replied · 25 October 2024
Dear Smriti, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEliza has been very helpful and showed us several properties until we found our next one! Truly appreciate the great service we’ve received.
Edmund · 26 October 2022
Agent replied · 25 October 2024
Dear Edmund, Thank you for your review, and mentioning your experience with Eliza in our Wimbledon office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic service and experienced staff
We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.
Dorset · 3 May 2022
Agent replied · 23 October 2024
Thank you for taking a moment to review our Bridport and Dorchester team, highlighting Michelle's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
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