Foxtons Wimbledon reviews in Merton

★★★★★ 5/5

Google

We used Foxton Wimbledon to find our first home. Like most of us, finding a roof is one of the most difficult task to complete. But Joshua Cooper, who work for Wimbledon helped us every inch to make make this journey smooth as he can. No doubt, he is one of best estate agent, who is absolutely passionate on what he is doing and make no complains whatsoever. What I like about Josh is his commitments, follow-ups, and his communication. He is an efficient and knowledgeable young chap who has a long and linear way ahead. Sreejith

Sreelekshmi · 26 October 2016

★★★★★ 5/5

Google

Our treatment by Wimbledon Foxtons Branch,and particularly Jarryd Reay, was absolutely brilliant. They respected the fact that I work in a hospital and can't accept calls during work hours and contacted me via email which was preferable. Jarryd took time to sort through the properties and we were only shown ones that fitted exactly to our requirements. Everything was dealt with in a friendly and professional manner and we heard back about our offer on a property within a few hours of making the offer. Definitely recommended!

Megan · 26 October 2016

★★★★★ 5/5

Google

I have spent quite a bit of time with Diana and I think she is great. She actually has got to know me so she knows what type of properties I would like. She also has kept in touch with me constantly as a buyer and always keeps me updated on any part of the process. She knows her market and areas and is always willing to go out of her way to make the customer feel satisfied. I would not hesitate to recommend Diana to any of my contacts who are buying or selling a property. They would be in very capable and reliable hands.

Tapuwa · 26 October 2016

★★★★★ 5/5

Google

It was a pleasure to come across Vincent Engelbrecht at Foxtons in Wimbledon. Not only he seemed to have the best portfolio but he also understood exactly what I needed and would only show me the properties that precisely matched my requirements, so there was no precious time wasting with him. We all know that agent’s job is to get the best price for the landlord, but with Vincent, his extremely friendly manner, his openness and honesty you feel like he is actually on your side and working with you. You definitely feel like you’re in good hands. It just shows his amazing craftsmanship. Thanks Vincent.

Aneta · 26 October 2016

★★★★★ 5/5

Google

I would like to have the opportunity to congratulate Foxtons on their professionalism and great customer service. I would especially like to hihglight the excellent service and attention provided by Rosie Durcan. I insist that all employees I came across during my experience with Foxtons have provided the best of the best, but I wanted to make a special mention to Rosie. She went the extra mile and took care of me even when I had ended my tenancy (obviously also during my tenancy). This makes the difference! and it convinced me that if I happen to rent a place again in the UK, I will not doubt what state agent to contact! Thanks for making my experience a success. Great service!

Aitana · 26 October 2016

★★★★★ 5/5

Google

I used Foxtons given their well established reputation. A very efficient and warm reception given when my son and I arrived. We were passed to Jack McGovern who proved to be very responsive to our needs and identified good relevant properties for us to look at. He was extremely informative, courteous and above all helpful and when we did bid on one of his properties he made his best efforts to bring both sides together. In the end it was a demand of the owner which I could not live with that broke any deal. Despite that set back, Jack made many follow-ups and all were appropriate. At no time did I feel he was just going through the motions which was so much appreciated when time is tight and it created a professional trust which any purchaser wants with the vendor's agent. So, many thanks Jack and best wishes to you and Foxtons.

John · 26 October 2016

★★★★★ 5/5

Google

A huge thanks to Kat who helped make sense of a very stressful sale - your support, advice and general calm was very much appreciated. I would definitely recommend you to anyone in the area, it's thanks to you the apartment sold and we're very grateful.

Dominique · 26 October 2018

★★★★★ 1/5

Google

Foxtons letting agent didn't even show up for my prebooked viewing today. Last time another of their agents showed me a property with elemts I told them I specifically cannot have for health reasons. Another branch I dealt with recent made …

A · 10 December 2025

★★★★★ 3/5

Google

Had a great experience with Emlyn from the Wimbledon office as I only had limited time due to flying back to NZ the next day. Emlyn managed to fit me in and quickly showed me 3 places, 2 of them were a perfect fit, while the other was more of a price comparison which was good to see. During the week back home I was was happy to receive a follow up call from Emlyn, however I was not not impressed that 3 other Foxtons representatives were contacting me also at 12am, 2am and 4am. In addition, due to the time difference, Emlyn was the only one that contacted me at a reasonable hour - obviously the message that we were in NZ didn't quite get to the other team members.

Dominik · 27 October 2013

★★★★★ 5/5

Google

Looking to buy a flat, and going around town with Aaron from Foxtons is great. He is knowledgeable and quick to understand your needs, does his research and presents you flats that match your expectations and budget. Thank you Aaron!

Jeanne · 25 October 2020

★★★★★ 5/5

Google

Sofia was prompt, responsive, and helpful throughout our purchasing process.

Eugen · 26 February 2024

★★★★★ 5/5

Google

Carson opened my eyes to what a good estate agent is. Goes the extra mile every time. And I am a buyer customer. Really enjoy viewings with him, he really understood what I am looking for and got to know me to deliver that service. Responds so quickly on my preferred communication channel. Branch managers make an effort to reach out as well when an offer is placed which is a very nice touch.

C · 25 November 2024

★★★★★ 1/5

Trustpilot

Unprofessional Service

Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.

Ali · 20 May 2026

★★★★★ 1/5

Trustpilot

Extremely poor handling of deposit refund, lack of accountability and communication.

I moved out of my flat on 25 September 2025, and my landlord immediately approved the full return of my deposit. I provided my bank details to Foxtons on 3 October, and the online portal confirmed that the refund would be processed within 5, 7 working days.

Gulum · 20 October 2025

★★★★★ 1/5

Google

I’m extremely disappointed with my experience with Foxtons. They made several false promises before I moved into the property, assuring me that everything was in great condition and fully working. The moment I got the keys, I discovered the …

Red · 10 December 2025

★★★★★ 1/5

Trustpilot

Bad agency , bad landlord, stay away

Very very disappointed and let down by this agency not sure why they have so many branches. This is our first rental by all young individuals and teenager, it has gone horribly wrong.

Francesca · 8 February 2026

★★★★★ 1/5

Trustpilot

23 days and still don’t get my deposit

The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.

Daniel · 13 April 2026

★★★★★ 1/5

Trustpilot

refused to show us around any property…

refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission

Ant · 19 March 2026

★★★★★ 5/5

Google

Thanks to Charlie for his customer service.

Nicola · 27 March 2024

★★★★★ 1/5

Trustpilot

Serious data concerns

I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.

Ce · 14 May 2026

★★★★★ 1/5

Trustpilot

Failed to repay deposit

Two months after the end of a short let Foxtons still hadn't returned the deposit and failed to answer all correspondence. No issues or deductions have been suggested; they simply don't respond and I had to raise a dispute under the deposit protection scheme.

Joe · 20 October 2025

★★★★★ 1/5

Trustpilot

Landlord, letting through Foxtons.

I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months

CJR · 5 May 2026

★★★★★ 1/5

Google

I never had to deal with ruder, disrespectful, team. This agents literally are not listening to anything what people are saying to them. Thay don't understand 24h notice, thay don't understand that somone have private life. Foxtons agents will poison your life. We are tenants living in the property and the way how agents are treating us it's shocking. We receiving 100 messages and phone calls from them asking about viewings in 1,2 or 3 hours. Diffrent times in the same day. Mornings, evenings, afternoon. 10 diffrent agents. They don't understand people are working or just simply are out. Couple of times when we said NO to the viewings they were complaining to landlord strate away. Simply WOW

Sandra · 26 June 2024

★★★★★ 5/5

Google

Having been letting my property through a rival estate agents for the last few years, someone mentioned I should give Foxtons a go. Any worries due to preconceived impressions of the company were quickly put to rest after meeting Chris Hooper who was knowledgable, amiable and professional. Tenants were found quickly and I felt completely in the loop the whole time. If all Foxtons staff were like Chris any previous misconceptions would quickly be forgotten.

Paul · 26 October 2016