Trusted Agent profile · Merton

Foxtons Wimbledon reviews in Merton

3.8

★★★★★ Good

467 reviews across 2 platforms

55 Wimbledon Hill Road, Wimbledon, London, SW19 7QW, Merton, SW19 7QW

Part of Foxtons, see every office.

Foxtons's office in Merton, at 55 Wimbledon Hill Road, is rated 3.8 out of 5 across 467 reviews on two platforms, including 276 Google reviews rated 4.1.

Google logo

4.1 / 5

276

Reviews on Google

This office

Trustpilot logo

191

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

1/5

Trustpilot

refused to show us around any property…

refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission

Ant · 19 March 2026

1/5

Trustpilot

Serious data concerns

I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.

Ce · 14 May 2026

1/5

Trustpilot

Failed to repay deposit

Two months after the end of a short let Foxtons still hadn't returned the deposit and failed to answer all correspondence. No issues or deductions have been suggested; they simply don't respond and I had to raise a dispute under the deposit protection scheme.

Joe · 20 October 2025

1/5

Trustpilot

Landlord, letting through Foxtons.

I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months

CJR · 5 May 2026

5/5

Google

Having been letting my property through a rival estate agents for the last few years, someone mentioned I should give Foxtons a go. Any worries due to preconceived impressions of the company were quickly put to rest after meeting Chris Hooper who was knowledgable, amiable and professional. Tenants were found quickly and I felt completely in the loop the whole time. If all Foxtons staff were like Chris any previous misconceptions would quickly be forgotten.

Paul · 26 October 2016

1/5

Google

I never had to deal with ruder, disrespectful, team. This agents literally are not listening to anything what people are saying to them. Thay don't understand 24h notice, thay don't understand that somone have private life. Foxtons agents will poison your life. We are tenants living in the property and the way how agents are treating us it's shocking. We receiving 100 messages and phone calls from them asking about viewings in 1,2 or 3 hours. Diffrent times in the same day. Mornings, evenings, afternoon. 10 diffrent agents. They don't understand people are working or just simply are out. Couple of times when we said NO to the viewings they were complaining to landlord strate away. Simply WOW

Sandra · 26 June 2024

5/5

Google

I had the pleasure of meeting Natalie at the Wimbledon office of Foxtons and I am pleased to say her service was excellent, infact exceptional. Very warm and helpful and a bubbly personality and I felt bent backwards to accommodate me the client for viewings etc An asset to your company

Grace · 27 April 2024

Agent replied · 24 October 2024

Thank you grace bartlett for the stars review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!

5/5

Google

Natalie is super helpful and professional.

Rebecca · 26 February 2024

Agent replied · 24 October 2024

Thank you Rebecca Murphy for your review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Foxtons are incompetent and possibly fraudulent - they are definitely in breach of contract

This is an email I sent to Foxtons in Wimbledon this afternoon. By posting here, I may actually get a sensible response.

Liz · 15 April 2026

4/5

Google

We recently used Foxtons to find our home in Wimbledon. With the help of Andrew McGuinnes we found the perfect flat to rent. The whole process was easy and Andrew made sure we were updated and informed throughout! We would have never been able to find our flat if it wasn't for him so we are really grateful!! Great job! I would recommend this service again! Thanks for all the help Andrew! Cathy

Cathy · 26 October 2016

1/5

Google

Lady called Sofia is very unprofessional. Kept offering me houses that did not meet my criteria also extremely rude when messaging. Will definitely be avoiding Foxtons moving forward.NegativeProfessionalism

Matthew · 11 January 2022

Agent replied · 10 January 2025

Hi Matthew, please could you contact us on social@foxtons.co.uk with your details so we can look into this for you? Many thanks, Sophie

5/5

Trustpilot

First Time Buyer

As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)

Max · 25 February 2026

5/5

Google

We really enjoyed working with Sofia Whiter. She was very supportive, friendly and easy to reach. She worked very hard to expedite the sale of our home successfully and we highly recommend her as a sales negotiator and agent. Thanks Sofia!

Markel · 25 October 2023

5/5

Trustpilot

Complicated transaction well managed

We recently completed a particularly complex property transaction, and I can honestly say we could not have done it without the outstanding support of this estate agent.

Werner · 13 February 2026

1/5

Google

Worst property managing by foxtons. Yesr long waiting and chasing to solve an issue. Opened up a maintenance issue a year ago and its still pending. …

Ahmed · 10 February 2026

5/5

Google

Foxtons have now found the last two tenants for my Southfields/Wimbledon BTL property and I couldnt be happier. Adrienne who's my account manager was lovely to deal with and always kept me updated, the website made it really easy to upload the required info and to keep up to date. Main thing was they managed to generate loads of viewings, the increased the tenancy fee year on year and generally over achieved on my target for the property. For a BTL landlord who is time poor like, I cant recommend Foxtons enough.

Fran · 25 October 2020

Agent replied · 24 October 2024

We are delighted to hear that Adrienne and the team have delivered excellent service as usual, thanks for the review!

1/5

Trustpilot

Blatant liars - the most unprofessional service

We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.

Brandi · 13 November 2025

5/5

Google

Efficient, fast,easy to talk to, the best experience just to mention a couple of words. Thank you to Foxtons Wimbledon for their work and the way they treated us. Thank you to Faran especially! We can only recommend them!!!

Zsòfia · 25 October 2023

5/5

Google

Natalie has been extremely helpful with viewings in and around Wimbledon. She very professional, goes out her way and tries her best to a find a suitable property. Will definitely recommend her if looking to buy a house :))

Pranav · 25 October 2023

1/5

Trustpilot

Travelled an hour to go to a viewing…

Travelled an hour to go to a viewing and spent £5 on the train getting there and they cancelled when I was at the door

Faye · 12 February 2026

5/5

Google

We had the pleasure of working with Joshua Cooper at the Wimbledon office. He was very thoughtful. Spent a good amount of time reviewing what we were looking for and wouldn't waste our time just throwing opportunities which clearly wouldn't suit us. Her kept us informed of the market and guided us step by step on the process. He gave us honest and unbiased advise which was really appreciated.

Pulkit · 26 October 2016

5/5

Google

The agents tried really hard. And had taken us to many viewings in different price segments. Open nice flexible and helpful! We really liked coming to the office and then drive with the agents to the viewings. We would appreciate though having some information what are we going to see prior to the viewing!. Anna and Liz tried their best to negotiate with landlord for us they have done tremendous work trying to address our and landlord interests.

Tetyana · 25 October 2020

Agent replied · 24 October 2024

Thank you for the review, we are pleased that Anna and Liz have provided such dedicated service throughout this difficult process.

5/5

Google

Good experience with Natalie from Foxtons Wimbledon. Unfortunately we ended up finding our home through a different estate agent, but Natalie offered a great service to us - friendly, enthusiastic, and punctual as well as always chasing up to see where we were with our search. Would recommend.

Maria · 26 February 2024

Agent replied · 24 October 2024

Hi Maria Carmona, Thank you for your review! Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

We moved out of the apartment over…

We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.

Myniar · 22 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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