Trusted Agent profile · Merton
★★★★★
471 reviews across 2 platforms
55 Wimbledon Hill Road, Wimbledon, London, SW19 7QW, Merton, SW19 7QW
Part of Foxtons, see every office.
Foxtons's office in Merton, at 55 Wimbledon Hill Road, is rated 3.8 out of 5 across 471 reviews on two platforms, including 276 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Foxtons Wimbledon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
1/5
GoogleI’m extremely disappointed with my experience with Foxtons. They made several false promises before I moved into the property, assuring me that everything was in great condition and fully working. The moment I got the keys, I discovered the …
1/5
TrustpilotBad agency , bad landlord, stay away
Very very disappointed and let down by this agency not sure why they have so many branches. This is our first rental by all young individuals and teenager, it has gone horribly wrong.
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
5/5
GoogleThanks to Charlie for his customer service.
Thank you Nicola Potrich for your review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!
1/5
Trustpilotrefused to show us around any property…
refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
TrustpilotFailed to repay deposit
Two months after the end of a short let Foxtons still hadn't returned the deposit and failed to answer all correspondence. No issues or deductions have been suggested; they simply don't respond and I had to raise a dispute under the deposit protection scheme.
5/5
GoogleHaving been letting my property through a rival estate agents for the last few years, someone mentioned I should give Foxtons a go. Any worries due to preconceived impressions of the company were quickly put to rest after meeting Chris Hooper who was knowledgable, amiable and professional. Tenants were found quickly and I felt completely in the loop the whole time. If all Foxtons staff were like Chris any previous misconceptions would quickly be forgotten.
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
1/5
GoogleI never had to deal with ruder, disrespectful, team. This agents literally are not listening to anything what people are saying to them. Thay don't understand 24h notice, thay don't understand that somone have private life. Foxtons agents will poison your life. We are tenants living in the property and the way how agents are treating us it's shocking. We receiving 100 messages and phone calls from them asking about viewings in 1,2 or 3 hours. Diffrent times in the same day. Mornings, evenings, afternoon. 10 diffrent agents. They don't understand people are working or just simply are out. Couple of times when we said NO to the viewings they were complaining to landlord strate away. Simply WOW
5/5
GoogleI had the pleasure of meeting Natalie at the Wimbledon office of Foxtons and I am pleased to say her service was excellent, infact exceptional. Very warm and helpful and a bubbly personality and I felt bent backwards to accommodate me the client for viewings etc An asset to your company
Thank you grace bartlett for the stars review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!
5/5
GoogleNatalie is super helpful and professional.
Thank you Rebecca Murphy for your review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!
1/5
TrustpilotFoxtons are incompetent and possibly fraudulent - they are definitely in breach of contract
This is an email I sent to Foxtons in Wimbledon this afternoon. By posting here, I may actually get a sensible response.
4/5
GoogleWe recently used Foxtons to find our home in Wimbledon. With the help of Andrew McGuinnes we found the perfect flat to rent. The whole process was easy and Andrew made sure we were updated and informed throughout! We would have never been able to find our flat if it wasn't for him so we are really grateful!! Great job! I would recommend this service again! Thanks for all the help Andrew! Cathy
1/5
GoogleLady called Sofia is very unprofessional. Kept offering me houses that did not meet my criteria also extremely rude when messaging. Will definitely be avoiding Foxtons moving forward.NegativeProfessionalism
Hi Matthew, please could you contact us on social@foxtons.co.uk with your details so we can look into this for you? Many thanks, Sophie
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleWe really enjoyed working with Sofia Whiter. She was very supportive, friendly and easy to reach. She worked very hard to expedite the sale of our home successfully and we highly recommend her as a sales negotiator and agent. Thanks Sofia!
5/5
TrustpilotComplicated transaction well managed
We recently completed a particularly complex property transaction, and I can honestly say we could not have done it without the outstanding support of this estate agent.
1/5
GoogleWorst property managing by foxtons. Yesr long waiting and chasing to solve an issue. Opened up a maintenance issue a year ago and its still pending. …
5/5
GoogleFoxtons have now found the last two tenants for my Southfields/Wimbledon BTL property and I couldnt be happier. Adrienne who's my account manager was lovely to deal with and always kept me updated, the website made it really easy to upload the required info and to keep up to date. Main thing was they managed to generate loads of viewings, the increased the tenancy fee year on year and generally over achieved on my target for the property. For a BTL landlord who is time poor like, I cant recommend Foxtons enough.
We are delighted to hear that Adrienne and the team have delivered excellent service as usual, thanks for the review!
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
GoogleEfficient, fast,easy to talk to, the best experience just to mention a couple of words. Thank you to Foxtons Wimbledon for their work and the way they treated us. Thank you to Faran especially! We can only recommend them!!!
5/5
GoogleNatalie has been extremely helpful with viewings in and around Wimbledon. She very professional, goes out her way and tries her best to a find a suitable property. Will definitely recommend her if looking to buy a house :))
1/5
TrustpilotTravelled an hour to go to a viewing…
Travelled an hour to go to a viewing and spent £5 on the train getting there and they cancelled when I was at the door
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Foxtons Wimbledon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
