Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently moved from India to the UK and had such a great experience with Foxtons, thanks to Charlie, our letting agent.
Charlie was incredibly helpful, professional, and genuinely kind throughout the entire process. Moving countries can be overwhelming, but he made the transition so smooth and stress-free for us. He really took the time to understand what we were looking for and helped us find the perfect apartment.
We truly appreciate his support, responsiveness, and positive attitude. It made a big difference during such an important move.
Highly recommend Foxtons and especially Charlie if you’re looking for a seamless renting experience!
Sumedh · 17 March 2026
Agent replied · 17 April 2026
It’s great to hear our team helped make your move and renting journey feel clear and supportive from start to finish.
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotNicolas is a fantastic agent
Nicolas is a fantastic agent, here is extremely tentative. Unlike most agents in the market now a days, he listened, he acted and he worked with my best interest in minds. I really wish there was more agents like him in the UK!
Freddie · 17 September 2026
Agent replied · 22 September 2026
Hi Freddie,
It’s fantastic to hear such positive feedback about your experience. We’re pleased the team were able to provide such a great service.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
TrustpilotAvoid
Avoid, Avoid, Avoid. Based on my experience, I would advise new landlords to be extremely cautious with Foxtons. The agent’s explanations of commission and contract terms were unclear, and I ended up in a lengthy dispute over unexpected fees. Which is escalated to ombudsman and will probaly go to the court. Never trust a word of Foxton's agents. Always insist on written communication and carefully review all documents before signing. I would not recommend Foxtons to others based on my experience.
Zohrab · 16 April 2026
★★★★★ 5/5
TrustpilotHad a great experience with Mario
Had a great experience with Mario. We were looking to sell our property and needed a valuation, and Mario was extremely helpful in organising this for us. He made the whole process straightforward, professional and stress-free. We really appreciated his help and would definitely consider dealing with Foxtons again in the future.
Charlie · 18 September 2026
★★★★★ 5/5
TrustpilotAliyya was very proactive in finding me…
Aliyya was very proactive in finding me the exact property I was looking for. Pleasure to work with
Customer · 17 September 2026
Agent replied · 22 September 2026
Hi,
It’s great to hear that the team were so proactive and supportive throughout your experience. We’re pleased they were able to make things easier for you.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAliyya was very diligent and…
Aliyya was very diligent and communicative in finding and showing us around the right properties for us
OnlyHuman · 17 September 2026
Agent replied · 22 September 2026
Hi,
We’re pleased to hear the team were so diligent and supportive throughout your experience. It’s great to know their approach made a real difference.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotKind, responsive and accomdating
Ercan has been incredibly accommodating, responsive and helpful throughout our property search. He’s always been prompt in getting back to us and has made what can be a very tedious process feel surprisingly straightforward. A pleasure to deal with and a real credit to Foxtons.
Kyri · 21 September 2026
★★★★★ 5/5
TrustpilotAmelia
Amelia was extremely helpful and kind. 100% recommend.
Amy · 17 September 2026
Agent replied · 22 September 2026
Hi Amy,
We’re pleased to hear you had such a positive experience with the team. It’s great to know they made the process a smooth one.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAccommodating staff
Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great
Alfie · 21 September 2026
★★★★★ 5/5
TrustpilotAshvin was professional
Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!
Nishan · 22 September 2026
★★★★★ 5/5
TrustpilotHad the pleasure of dealing with Mario…
Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!
Robyn · 21 September 2026
★★★★★ 5/5
GoogleWe recently bought our first home through Foxtons, and our estate agent for the process was Charlie Jenkins.
Charlie was fantastic throughout the whole thing, very professional and friendly. He is a clear, honest, and consistent communicator who actually listened to our wishes, and was a massive help from start to finish. Very happy with our experience and how it was handled!
I'd wholeheartedly recommend Foxtons, and specifically Charlie, for anyone looking to buy a place.
Alex · 25 August 2024
Agent replied · 24 October 2024
Thank you Alex Minshull for your review.
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI am super happy with the service I have received at Foxtons and would highly recommend to anyone looking for a place in the area.
I especially want to highlight the outstanding service from Charlie. From the moment I walked in, he was incredibly professional, welcoming, and attentive. He took the time to really listen and understand what I was looking for, and I felt genuinely supported throughout the whole process.
Charlie’s work ethic and dedication really stood out, he was thoughtful, patient, and clearly committed to delivering the best possible service. It’s rare to come across someone so hardworking and considerate, and it made a huge difference to my experience.
Wonderful service overall!! Thank you so much :)
Nadja · 17 January 2026
Agent replied · 17 April 2026
Hi Nadja Todt,
Thank you for the positive review- we really appreciate the feedback!
If you ever need assistance again, or know someone who does, feel free to reach out, we’re always happy to help!
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotWe got our dream home thanks to…
We got our dream home thanks to Natasha! She was so helpful every step of the way and bought her bright spirit to what can be a stressful process.
Molly · 18 September 2026
★★★★★ 5/5
GoogleWe had such a good experience with Foxtons Wimbledon. After three unsuccessful attempts to sell our flat with another estate agent, we were feeling quite pessimistic about our chances. However, Foxtons turned that around almost immediately. They managed to get us an offer within a week, which was a huge relief.
A big shout-out to Emma, who was brilliant from start to finish. She worked incredibly hard to navigate some tricky issues that cropped up and kept everything on track when things could easily have dragged on. Her communication was very good throughout. Emma always kept us in the up to date on progress and did a great job of keeping things moving.
Sam · 17 December 2025
Agent replied · 17 April 2026
Thank you for your review, we truly appreciate the time and effort you took to share your feedback.
We’re delighted to hear that our team at Wimbledon managed to get you an offer within a week!
If you ever need assistance again, or know someone who does, please reach out, we’re always happy to help!
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleWorking with Emma was a game changer. Right from the start her vibe was all about being friendly and super energetic, which made the whole house buying process much much easier. She's very chill yet super organised, not the type to give you 10 calls in 2 hours pressuring you to make a decision or chasing after you for a good review. Emma got this awesome mix of being professional, funny, and totally on the ball. She answered all my questions, no matter how small, It's pretty clear she knows her stuff way better than any other agent I've worked with before. Moreover, I've never felt any negativity or impatience from her (everybody knows how many agents you‘ll come across with an ‘hurry up I dont wanna be late for my next appointment’ attitude)
I’m super thankful for having Emma during this. Totally recommend her if you're looking for someone who really gets it and cares. Big thanks to Emma for making the purchase go smoothly!
Yuchan · 26 February 2024
Agent replied · 24 October 2024
Thank you Yuchan Du for your deatiled review.
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleNatalie is exceptional in customer service. She patiently understands the needs of the customers and is able to articulate every minute detail. Her local knowledge of surroundings is extremely valuable for the customers. She has all the details handy and the way she presents every aspect makes it a pleasant experience. Natalie knows her subject very well and ensures she provides all the information in a structured manner. She goes the extra mile to take customers around the locality and gives them some important insights. We would like to thank you Natalie for making our experience pleasant.
Vishal · 26 February 2024
Agent replied · 24 October 2024
Thank you vishal lalchandani for your review.
We are pleased to hear you had a pleasant experience.
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAs the owner of a flat
As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.
Ewelina · 22 September 2026
★★★★★ 1/5
TrustpilotMy flatmate had come from outside…
My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.
Fred · 9 May 2026
Agent replied · 25 May 2026
We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve.
Best,
Alex
★★★★★ 5/5
TrustpilotSam was very helpful with our search
Sam was very helpful with our search, and although we ultimately didn’t go with a foxton’s property, he was extremely diligent and kind.
Clem · 20 September 2026
★★★★★ 5/5
GoogleCharlie is a new agent with a lots of energy, very positive person professional and very helpful. He is looking after my family with entusiazm
Sylwia · 17 December 2025
Agent replied · 17 April 2026
Thank you for the five star review Sylwia Skrzypniak
We appreciate your positive feedback!
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI was advised to transfer to Foxtons. What a smart move. Professionalism and positive from start to finish from all the agents, particularly the lead agent heading my sale. All doubts or questions immediately fielded and answered. Everything took its time which I gathered is normal, but the final outcome, the sale, was optimum. Thank you Foxtons Wimbledon.
Gillian · 14 April 2026
Agent replied · 17 April 2026
Thanks for sharing your experience. We’re pleased our team provided consistent professionalism and clear advice through to a successful outcome.
Sophie,
Foxtons Wimbledon Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
Eros · 20 May 2026
★★★★★ 5/5
TrustpilotProfessional, punctual, polite, prompt
Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.
Fataneh · 17 September 2026
Agent replied · 22 September 2026
Hi Fataneh,
It’s great to hear you found the team professional, punctual and helpful. We’re pleased they delivered such a positive experience.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
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