Trusted Agent profile · Merton

Foxtons Wimbledon reviews in Merton

3.7

★★★★★ Good

459 reviews across 2 platforms

55 Wimbledon Hill Road, Wimbledon, London, SW19 7QW, Merton, SW19 7QW

Foxtons's office in Merton, at 55 Wimbledon Hill Road, is rated 3.7 out of 5 across 459 reviews on two platforms, including 276 Google reviews rated 4.1.

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4.1 / 5

276

Reviews on Google

This office

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183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Google

@EmmaRapley is very knowledgeable and patient. We are first time buyers with tons of questions and she was really caring and next to us to this journey. She was always giving us space and time so we can make a decision or reevaluate our search criteria. We are very happy that we have met her. She is an asset to her company and wish her all the best!

Irini · 27 March 2024

Agent replied · 24 October 2024

Thank you Irini Papadimitriou for your review. Sophie, Foxtons Wimbledon Estate Agents Get it done with London’s number 1!

5/5

Google

We found our new place using foxtons. Sameer was lovely and accommodating and drove us around to visit a few places all in the same day. He understood what we needed from the get go and helped us seal the deal for our new lease. He also kept in constant communication to iron out the details. Thanks for everything!

Tomás · 25 October 2023

1/5

Google

Our experience has been extremely disappointing and unacceptable, particularly with Zak. He was very responsive until we signed the contract and made the payment, but afterwards all of our calls, messages, and emails were ignored for weeks, …

Onur · 10 April 2026

5/5

Google

My husband and I recently rented a flat with Angelina and the experience with her was amazing! Super attentive, helpful, patient. She found the perfect home for us and helped us with everything we needed. If it weren't for all her help, dedication and support, we wouldn't be able to make this dream come true. Thanks Angel! ✨

Gabriela · 25 October 2023

5/5

Google

Isabella went above and beyond for us! From the start she has been incredible. She dedicated extra time out of her day to help find the perfect property, kept all our requirements in mind, has been super responsive to all our calls and messages and always jumping to fast solutions for any concerns we may have! She really has made our experience and happy one! Thank you Isabella! XPositiveResponsiveness

Kristy · 25 October 2022

5/5

Google

Although I didn't find my final rental property through Foxtons, Angelina was an absolute star to work with and I couldn't have asked for a better service. She was so friendly and accommodating, proactive in getting me viewings to prospective properties, and nothing ever seemed like a problem (even when I was being really picky!). Thank you Angelina for all your work, it was brilliant to work with you!

Anna · 25 October 2022

1/5

Trustpilot

Five years a tenant, then a masterclass in incompetence at the end

I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.

Toby · 28 April 2026

5/5

Google

Kat at Foxtons has been great throughout the sale of my property. She's always kept me updated on the status and been instrumental in pushing things along when they seemed to have stalled. Not sure we would have gotten to the end of it without her. Thanks Kat

Diana · 25 October 2020

Agent replied · 24 October 2024

Thanks for the review, we are pleased to hear that Kat has worked so hard to get this sale over the line.

1/5

Google

First I took appointment at 01 February Thursday 6pm and they cancelled 3 hours before appointment time. They scheduled new meeting 03 February 3pm. Incredibly they cancelled again new appointment 45 min before and I was already arrive the location. I came from 1hr far away just for nothing.Sales advisor Zak Anwar from Wimbledon branch really disappointed me and I never gonna work with Foxtons again.

Melih · 26 February 2024

Agent replied · 24 October 2024

Hi Melih Durgun, We are sorry to hear about your experience with Foxtons Wimbledon Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie

5/5

Google

I have recently used Foxton Wimbledon to find a property in the rental market and the experience has been fabulous. Rosie has been super helpful. She has been prompt in responding and she has found good options which match well our criteria. Rosie and her manger Liz were super professional and they listened well to our needs. Their professional services which I much appreciated have made our rental process a hassle free experience.PositiveResponsiveness, Quality, Professionalism

Mary · 25 October 2021

5/5

Google

A big belated thank you to Zak Anwar from the Lettings Division of Foxtons, Wimbledon. For the 2nd year running he has managed to find a suitable rental property on my behalf. He bothers to listen to customer requirements and is willing to go the extra mile. I would definitely recommend Zak Thank you Zak!

Gayle · 25 October 2023

1/5

Trustpilot

Foxtons’s account’s department have bad…

Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.

Vp · 23 March 2025

1/5

Google

Disappointing Experience with Foxtons Wimbledon I had a deeply disappointing experience with Foxtons Wimbledon Estate Agents. It feels like their only focus is on making money, both for themselves and landlords, rather than respecting tenants or addressing legitimate concerns. Despite being aware of ongoing problems with the property, they failed to inform me during the tenancy process. Their approach seems to be about quickly finding tenants for landlords without considering the tenant's well-being or moral responsibilities. When issues arise, they seem to side entirely with the landlord, disregarding fairness or transparency. This attitude reflects a lack of respect for tenants, who may not always be fully aware of their rights, allowing Foxtons and landlords to misuse the system to their advantage. This policy does not align with ethical business practices, and I would not recommend Foxtons to tenants looking for a fair and supportive agency.

MEHDI · 25 November 2024

5/5

Google

They might be expensive but they will get it done for you. Had great service from Emma - communication was great, she was all over the details on a daily basis and was great at pushing through the sale and acting as the anchor between various involved parties.

Jill · 20 November 2025

1/5

Google

I wouldn’t trust Adrienne to butter my toast let alone oversee a rental property. I’ve rented around 10 properties in my life and this experience with Foxtons Wimbledon has been by far the worst.

Adam · 10 October 2024

1/5

Trustpilot

The worst and the most disgusting…

The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.

AG · 18 April 2026

5/5

Google

Imogen was outstanding at finding properties aligned with my directions. She took the time to take me to all properties and provide answers to all questions. Very knowledgeable of the local area and a delight to engage with. Very reliable with communication. Highly recommend

Shelley · 25 October 2020

Agent replied · 24 October 2024

We are pleased to hear that you have benefited from Imogen's extensive knowledge and experience, thank you for the review!

1/5

Trustpilot

I would strongly caution anyone against…

I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.

Alexandra · 21 April 2026

5/5

Trustpilot

Great experience overall

Great experience overall, especially from Ciara Ryan

Stephen · 21 September 2026

1/5

Google

I wouldn’t trust Adrienne to butter my toast let alone oversee a rental property. I’ve rented around 10 properties in my life and this experience with Foxtons Wimbledon has been by far the worst.

Adam · 24 September 2024

5/5

Google

Martin B., Lettings Negotiator at Wimbledon Lettings, Foxtons, provided an exceptional experience during my property search. His professionalism and attention to detail were remarkable. He truly understood my needs and was consistently caring and attentive throughout the entire process. His ability to listen and respond with the right solutions made me feel supported every step of the way. Martin B. possesses all the positive qualities you would hope for in a negotiator, from excellent communication skills to a genuine dedication to helping clients. His professionalism and friendly approach made the whole experience stress-free. I would highly recommend him to anyone seeking a trustworthy and skilled agent

JOANNA · 17 October 2024

5/5

Trustpilot

Staff excellent

Staff excellent. Lots of way communication.

Alan · 21 September 2026

4/5

Google

Natalie is so friendly and personable, loved working with her and always easy to contact. Sometimes I went to some viewings that didn't match my requirements but I always heard about things as soon as they came on and Natalie made all the viewings so fun and enjoyable.

Kelly · 28 November 2023

5/5

Google

" I have had the pleasure of dealing with Thomas Lebbern at Foxtons in Wimbledon. We conducted extensive research and interviewed numerous agents and agencies in attempt to find someone who garnered our confidence, had a thorough understanding of the market, the experience to back it up and a agent willing to go the extra mile for us. Tom and his team fit the bill. Confident in his delivery, in his team and its marketing skills and within days of listing we had multiple parties through our door. Within two weeks a very good bonafide offer which we very pleased to take." Great job and great result. Brad Carpenter Karen Stainer Homeowners Wimbledon UK.

Brad · 26 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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