Trusted Agent profile · Merton
★★★★★
458 reviews across 2 platforms
55 Wimbledon Hill Road, Wimbledon, London, SW19 7QW, Merton, SW19 7QW
Foxtons's office in Merton, at 55 Wimbledon Hill Road, is rated 3.7 out of 5 across 458 reviews on two platforms, including 276 Google reviews rated 4.1.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
GoogleFoxtons Wimbledon Estate Agents is an amazing team on helping you find the perfect property for you and your needs! Special thanks to Rosie Hobbs which with her professionalism and with also felt like she was taking this personally, Foxtons Wimbledon provided so much confidence and security on their businesses! Thank you for everything!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe secured our first flat in the UK with them and they are real professionals at what they do. I'm sure this applies to the rest of the team but honestly I have to mention Leo specifically. He understood what we were looking for from the first day %100 and was a complete champ throughout the process. He didn't waste a single second of our time with flats that did not fit us, he stayed reachable at all times and honestly every single flat he showed us were easily among the best we've seen during our search. He was friendly and helped us with every little detail and every question we had and genuinely made a very stressful process a lot easier. Definitely recommended.
1/5
GoogleFoxtons in Wimbledon have scammed us for over 5000 pounds from a deposit we put down to rent a flat, which in the end didn’t work out due to their own faults and never paid us back. I have been fighting for this to be paid back for over 2 years now and they won’t admit their faults. I will now take this much further as it is now because Foxtons have mistreated us for way too long now!!!
Sorry to hear this Saddiq, this doesn't sound like the kind of service we strive to deliver. Please do feel free to get in contact if you'd like to provide us with so more information regarding this issue.
1/5
GoogleOur experience with this agency has been extremely poor so far. They were very pushy and persistent when they wanted us to sign and pay, contacting us constantly. …
1/5
TrustpilotIf I could give them zero stars I…
If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.
5/5
GoogleWe moved to UK few months back and Foxtons proved very helpful in sorting out a family home for us. Special thanks to Angelina who was very sweet and professional. Her recommendations were excellent and we are very happy with the place we finally settled in to.PositiveValue
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
4/5
TrustpilotPhilip from Foxtons
Philip from Foxtons has been very helpful and consistent with helping find a suitable property for me Thank you
1/5
GoogleWe had a confirmed viewing for a 1-bedroom flat in Woodside, Wimbledon (Rightmove Ref: 163314110, which is still listed as available). Just two hours before the appointment, Foxtons called us asking if we would also view two other …
5/5
GoogleAn amazing help during our rental process, especially Leo was a great help and helped me and my flatmate find the perfect place. would really recommend working with him.
1/5
TrustpilotMore than £600 "stolen" in unjustified deposit deductions.
DO NOT RENT through Foxtons. More than £600 "stolen" in unjustified deposit deductions. Really shady practices.
5/5
GoogleFoxton is really interested in with us. Especially Aaron Dalchow is Hard working agent. He showed 5 different House in couple of hours. Thank you Aaron thank yo foxtons.
Thank you for your great review Berat, we'll be sure to pass on your kind words to Aaron!
5/5
GoogleI have been helped by Sameer a brilliant estate agent who has helped me through the process of renting a property. He was completely invested in the research of properties and has ended up finding me a great place corresponding exactly to the criteria I required.
5/5
GoogleMatt Burleigh was absolutely brilliant to deal with from the start , professional friendly and went above and beyond to get the deal done . And most importantly always available if you had any questions or queries . Perfect service … I’ll be back soon !
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Foxtons. The service was professional and efficient throughout the process.
1/5
TrustpilotCannot believe that they held our money…
Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!
2/5
GoogleThe lettings team are great help when looking to rent. They did a fantastic job. But the moment you move in is when the good service stops. We have had countless issues with the property, yet none of them are sorted quickly. We had no fully functioning hot water and heating for the first 26 days of our tenancy, and we currently have a broken sink pipe that hasn't even had a plumber look at it after a week. If you have to wait for landlord approval for everything, then what's the point of an estate agent? Causing me nothing but stress for a property we pay a healthy amount for.
1/5
GoogleI had an extremely disappointing experience with the agent Tom Stanley. He demonstrated complete unprofessionalism throughout the entire process. Firstly, he forgot the agreed viewing time, causing us unnecessary inconvenience. Secondly, when we arrived at the office, we were made to wait for him, which is the opposite of what should happen in a professional setting. Worse yet, when he finally took us to the property, it was nothing like what we had requested. We ended up in a lengthy queue for viewing, waiting for over 30 minutes. He seemed utterly unconcerned, even though we had a baby with us, leaving us outside waiting in that queue without any care or assistance. This agent's behavior was not only unprofessional but also rude. He displayed a total lack of skills and understanding of his clients' needs. It's shocking that he is associated with a well-known agency with an elite reputation, as our experience with him was anything but elite. I strongly advise against working with this agent.
5/5
TrustpilotI had the pleasure of working with Asim…
I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.
5/5
GoogleNatalie is a superb agent, she goes above and beyond to try and understand what it is you're looking for and is super receptive to feedback. Top work!
1/5
TrustpilotExtremly stressful
I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.
5/5
GoogleNatalie was a great help today in every way. Really informative about both the area and the houses we saw, helped us get around to see them and very friendly too!
5/5
GoogleNatalie was amazing 👏 I highly recommend her , she was kind, patient and helped me and my husband a lot. Look forward to doing more viewings with her …
5/5
GoogleI would highly recommend Foxtons in Wimbledon to anyone looking to rent out their home or find a place to live. You’ll find a decent, fair home and a team of excellent professionals ready to help. I was especially impressed with Kiera …
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