5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Agent replied · 23 October 2024
Thank you, Mandeep. We appreciate your feedback.
Trusted Agent profile · Merton
Andrews Morden reviews in Merton
★★★★★
2,230 reviews across 2 platforms
84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA
Part of Andrews, see every office.
Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,230 reviews on two platforms, including 221 Google reviews rated 4.6.
Reviews
Every review we hold for the Merton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Agent replied · 23 October 2024
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
Agent replied · 23 October 2024
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
5/5
TrustpilotThank you soooo much sammi for your…
Thank you soooo much sammi for your wonderful service
Agent replied · 26 December 2024
Thank you very much for your feedback on the great service Sammi has provided.
5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Agent replied · 23 October 2024
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotExcellent work from Sumita & team,Kingsbury
Sumita and team in Kingsbury were excellent. Helpful and knowledgeable at all times. Would definitely recommend them for letting.
5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
5/5
TrustpilotVery professional
Very professional, honest and excellent communication from Tanya, Thankyou
Agent replied · 26 December 2024
Thank you, Julie! We're thrilled to hear about your positive experience with Tanya. Your kind words mean a lot to us. Best wishes , Lisa
5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Agent replied · 23 October 2024
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
5/5
TrustpilotFriendly and informative
Isaac came to value my flat and he was extremely informative and very friendly and personable. Made me feel very comfortable and reassured!
Agent replied · 23 October 2024
Hi Emily, thank you for the five star review. Great to see that Isaac made such a positive impression on you and was able to give you all the information you required at the time of your valuation. Thanks, Rhys
5/5
TrustpilotAndrews were very helpful throughout…
Andrews were very helpful throughout the buying process and always quick to respond to queries
Agent replied · 23 October 2024
Hi Robert, thanks for sharing your experience, brilliant to see it was such a positive one. Thanks, Rhys
5/5
TrustpilotVery professional and excellent…
Very professional and excellent service, helped me every step of the way thank you Greg lines.
5/5
TrustpilotIsaac was so lovely and welcoming
Isaac was so lovely and welcoming, answered all our questions and has a happy to help attitude would highly recommend :)
5/5
TrustpilotProfessional,reliable genuine care and…
Professional,reliable genuine care and support.Minika
Agent replied · 26 December 2024
Thank you, Ylber, for your wonderful review! We're thrilled to hear you had a positive experience with Monika. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake
5/5
TrustpilotExcellent service really pleased with…
Excellent service really pleased with the service Best estates agency around standouts are Steve matt and nancy
Agent replied · 23 October 2024
Hi Michael , Thank for the the five star review. It is fantastic to hear that we are the best estate agent around and provided excellent service. Thanks , Lisa
5/5
TrustpilotFantastic Experience
The communication was promptly and efficiently Over all experience was brilliant Very friendly staff and very helpful
Agent replied · 23 October 2024
Hi Stoffel , Thank for you the five star review. It is fantastic to hear that your overall experience has been brilliant. Thanks , Lisa
5/5
GoogleBen and Sameer- Morden SM4,made me feel very cared for in every way they helped me and were very kind and friendly to me as well
Agent replied · 22 October 2024
Hi Gifty, thank you for your five star review. Really glad to see Ben and Sameer have made you feel that way! Thanks again and all the best, Laura.
5/5
TrustpilotJodie has been a great help matching…
Jodie has been a great help matching properties out to me and was very helpful! Couldn’t recommended enough!!
5/5
TrustpilotVery Quick to response and deal with…
Very Quick to response and deal with issue
Agent replied · 26 December 2024
Hi Hanna, Thank you for your kind words! We're thrilled to hear that you found our response time and issue resolution satisfactory. Your feedback is greatly appreciated! Best wishes , Lisa
5/5
TrustpilotIsa is very polite and patience during…
Isa is very polite and patience during the whole process including the phone calls and the site-visit.
5/5
TrustpilotReally nice lad who took me round
Really nice lad who took me round, very honest and helpful about everything!
Agent replied · 23 October 2024
Thanks for your feedback Luca.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Merton won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2019, 2020, 2021.
ESTAS awards by year, 2019 to 2021
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), South East (Surrey)
2020 1 Silver and 1 Bronze ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (Surrey)
- BronzeESTAS 2020: Lettings (Tenants), South East (Surrey)
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), London South West
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Andrews Morden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Questions about Andrews Morden
Has Andrews Morden won any awards?
Yes. Andrews Morden won Bronze for Lettings (Landlords) in South East (Surrey) at the ESTAS 2021 awards, and 3 other industry awards since 2019.
