5/5
TrustpilotThe patience of the agent
The patience of the agent. Maria waited for us to arrive for the viewing & she explained everything. Maria is an excellent professional.
Trusted Agent profile · Merton
Andrews Morden reviews in Merton
★★★★★
2,229 reviews across 2 platforms
84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA
Part of Andrews, see every office.
Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,229 reviews on two platforms, including 221 Google reviews rated 4.6.
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Awards
Industry awards
Andrews Merton won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2021, 2020, 2019.
ESTAS awards by year, 2021 to 2019
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), South East (Surrey)
2020 1 Silver and 1 Bronze ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (Surrey)
- BronzeESTAS 2020: Lettings (Tenants), South East (Surrey)
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), London South West
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Merton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThe Sale of 20 Newhouse Walk, went like a dream , thanks to Katie of Andrews and the staff. A 5 Star Service.
4/5
TrustpilotThe process went smoothly
The process went smoothly. The response was very good on inquiry. Stan was very professional and easy going.
5/5
GoogleExcellent Customer Service. Brian who organised the sale was always on hand to answer queries and my property was put up for sale very quickly. Brian fully supported me throughout the sale, particularly liaising with both mine and the buyers' solicitors to ensure everything was on track and that we were ready for completion. Very grateful for Andrews' support.
4/5
TrustpilotCourtney was very communicative and…
Courtney was very communicative and helpful. Sometimes a bit tricky with logistics of viewings etc as he works from home but all round a good service.
5/5
TrustpilotKatie @ Andres, Morden…
Katie @ Andres is a brilliant coordinator. Transaction complete in under 6 weeks. Sensitive, caring and efficient. Katie would be an asset to any business
5/5
TrustpilotGreat experience so far
I've booked viewing online, Maria Morgan was quickly in touch with me and viewing was booked for the next day.
5/5
TrustpilotBobbie Caller was excellent from the…
Bobbie Caller was excellent from the first time she found our details on Right Move/Zoopla, viewing until the keys handover.
5/5
TrustpilotWhen you approve of the negotiator……
Keli showed me one flat which I didn’t end up buying but I was struck by her knowledge of the market- Keli doesn’t dish out usual cliches which is refreshing and she understands property. I’d certainly go back to her to buy or sell a home. I’ve been an investor for a long time and, for me, she stands out as straightforward and efficient.
4/5
TrustpilotPrompt and helpful attention
Prompt and helpful attention. Professional approach
Agent replied · 26 December 2024
Thank you, Theresa! We're glad to hear you found our service prompt and professional. We appreciate your feedback and look forward to continuing to assist you. Best wishes, Jake
5/5
TrustpilotReally friendly and professional…
Really friendly and professional service by the team at Andrew’s, Bedminster! Particular mention to Lisa….absolutely pleasure to deal with. Nothing was too much trouble.
Agent replied · 23 October 2024
Hi Lucy, thank you for your five star review. Fantastic to see Lisa has been a pleasure to deal with and you received excellent support from the team! Thanks again and all the best, Laura.
5/5
TrustpilotAnThank you, Andrews of Kingsbury
Andrews of Kingsbury made a very long and complicated sale happen, through sheer perseverance. Thank you for your patience.
5/5
TrustpilotKeep up the good work Tara
I have worked with Tara at the Andrews office for many years and find her very professional and helpful,
5/5
TrustpilotLisa-Marie of Midsummer Norton Branch
Lisa-Marie of Midsummer Norton Branch, has been so friendly, extremely helpful & knowledgeable, a very big thank you to her!
Agent replied · 23 October 2024
Thank you for the five star review, fantastic to see that Lisa-Marie in our Midsomer Norton office made such an impression and was able to help you with everything you needed! Thanks again, Rhys
4/5
TrustpilotIsaac Biggerstaff was extremely polite…
Isaac Biggerstaff was extremely polite and helpful on the two viewings we had at the property for sale in Barfields , Bletchingley.
5/5
TrustpilotAbsolutely fabulous service from the…
Absolutely fabulous service from the staff at Andrews to mention just a few,Maria,Daniel,Nancy and everyone I've dealt with.Kind,professional,and would very much recommend.Thank you so much.
Agent replied · 23 October 2024
Hi Wendy, great to hear you had fabulous service from us and in particular Maria, Daniel and Nancy have been able to assist you and deliver great support. Thank you for your recommendation and the five stars! All the best, Laura.
5/5
TrustpilotGreat proactive service
James and team are very responsive, they are also proactive and have really helped me find properties to view.
5/5
TrustpilotSammi
Great service from Sammi, was really informing and helpful.
Agent replied · 23 October 2024
Thanks for your feedback Jack. It's great to hear that Sammi provided you with excellent service.
5/5
TrustpilotHolly was very professional and a…
Holly was very professional and a pleasure to communicate with and very helpful. Thanks Holly !
1/5
GoogleAbsolutely unprofessional agency! I was supposed to have a viewing with Deyvid Atanasov and he literally just left without waiting for me and was ignoring my calls. When he answered said he has some other personal things to do! Don't recommend it at all !!NegativeProfessionalism
Agent replied · 22 October 2024
Good afternoon Adriana, we’re sorry to hear you were disappointed with the level of service received. I am pleased that we were able to discuss the situation and as promised I will speak with the member of staff that this involves to ensure that he explains in future that we can only wait a certain amount of time before we must leave for our next set of appointments. Deyvid is extremely dedicated to the customer experience and therefore I know he will be remorseful of the impression he has left you with. If we have any future properties we are able to show you, we will be happy to arrange this for you accordingly.
5/5
GoogleI was about to lose out on the purchase of a property due to the terrible service from our solicitors but Andrews came to the rescue with the advice I needed - within 24 hours all my worries were gone! Couldn't recommend enoughPositiveResponsiveness, Quality, Professionalism
Agent replied · 22 October 2024
Good afternoon Matthew, thanks for taking the time to leave us feedback regarding your recent experience. We are so pleased we were able to help get things through for you and wish you the very best moving forward. We hope to hear from you in the future. Antonelli and team.
5/5
TrustpilotThey contract us to look after their…Household white goods
They contract us to look after their tenants household appliances. Nice company to work with.
Agent replied · 23 October 2024
Hi Neil , Thank you for the five star review. It is always great to hear that from our contractors. Thanks , Lisa
5/5
TrustpilotHouse viewing with Shannon.
Shannon was very helpful, careful and quick to answer to my questions!
5/5
TrustpilotJodie at Andrews Lettings
Jodie at Andrews Letting was very efficient and fully across the property I was enquiring about
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Morden
Has Andrews Morden won any awards?
Yes. Andrews Morden won Bronze for Lettings (Landlords) in South East (Surrey) at the ESTAS 2021 awards, and 3 other industry awards since 2019.
