Trusted Agent profile Β· Merton

Andrews Morden reviews in Merton

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,231 reviews across 2 platforms

84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA

Part of Andrews, see every office.

Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,231 reviews on two platforms, including 221 Google reviews rated 4.6.

Google logo

4.6 / 5

221

Reviews on Google

This office

Trustpilot logo

2,010

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

I was dreading moving house after my…

I was dreading moving house after my previous experience purchasing a property. After months of searching we finally found our dream home through Andrews Morden. We had our viewing with Georgie who was lovely & answered all our questions. Antonelli started the sale process & then transferred me to Katie Andrews who was just AMAZING!! She was always happy to help, never made me feel an inconvenience. She even continued to make phone calls whilst having Covid & had our exchange done in no time. She has made this whole experience so much easier. Thank you guys 😊

Nicola Β· 30 May 2022

5/5

Google

I had a viewing with Kinga Mielecka and she was fantastic. She was professional, friendly, and kindly answered all my questions.

Emilia Β· 24 June 2024

Agent replied Β· 22 October 2024

Hi Emilia, great to see you had such a brilliant experience with Kinga! We know she will really appreciate seeing your kind feedback. Thanks, Rhys

5/5

Trustpilot

We had a great viewing today with…

We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.

Teri Β· 24 June 2024

Agent replied Β· 23 October 2024

Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys

5/5

Trustpilot

Ben Gordon - Professional Supportive, Assuring Experience

Ben Gordon Has been very professional and helping in all his dealings with us in our house search for rent. He paid attention to our specific requirements and offered us suitable properties to consider. He was very flexible on viewing times as per mutual availabilities, kept us informed through SMS and mails. He proactively communicate with us at all times and was very assuring. It was a very pleasant, supportive and reassuring experience for us. We are very thankful !

Kavita Β· 24 May 2022

5/5

Trustpilot

I have recently worked with Keli on a…

I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!

Darcy Β· 27 May 2023

5/5

Trustpilot

5 stars *****

The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.

Toni Β· 21 July 2023

5/5

Trustpilot

Molly

Thank you team for quick and good job with finding the property.

AnnA Β· 14 November 2024

Agent replied Β· 26 December 2024

Thank you, Anna! We're thrilled to hear you had a positive experience with our team. Enjoy your new home! Best wishes, Jake

5/5

Trustpilot

Viewing Experience

Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience

Mohsin Β· 23 August 2024

Agent replied Β· 23 October 2024

Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!

4/5

Trustpilot

Molly Machon,as senior property manager…

Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated

Stuart Β· 12 December 2023

Agent replied Β· 23 October 2024

Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.

5/5

Trustpilot

Nicole was amazing she made me fall in…

Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman

Consumer Β· 2 August 2023

5/5

Trustpilot

Excellent service

I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya πŸ˜€

Mark Β· 19 July 2022

5/5

Trustpilot

Very attentive to all my…

Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.

Amanii Β· 19 January 2024

Agent replied Β· 23 October 2024

Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you

Pakkan Β· 1 March 2024

Agent replied Β· 23 October 2024

Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys

5/5

Trustpilot

Steve was very patient and kind to me…

Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.

Toyin Β· 27 August 2022

4/5

Trustpilot

Great experience

Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience

Simi Β· 27 February 2023

5/5

Trustpilot

Isaac from Andrews Pleasant and Friendly

Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him

Charles Β· 25 May 2022

5/5

Trustpilot

Best services

One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.

Atheek Β· 15 January 2024

Agent replied Β· 23 October 2024

Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys

5/5

Trustpilot

Great customer relationship from…

Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks

Ndubuisi Β· 15 August 2024

Agent replied Β· 23 October 2024

Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.

5/5

Trustpilot

Fantastic service from start to finish-…

Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything

James Β· 4 June 2024

Agent replied Β· 23 October 2024

Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa

5/5

Trustpilot

Great first experience

We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys

Teaching Β· 26 June 2023

5/5

Trustpilot

Top service

Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.

A Β· 26 June 2023

5/5

Google

Kinga from the Morden branch showed me around a lovely property, she was very helpful, accommodating and professional.

Nikki Β· 24 July 2024

Agent replied Β· 22 October 2024

Hi Nikki, thank you for the five star review. Fantastic to see that Kinga made such an impression and was so helpful to you throughout your dealings with us. Thanks again, Rhys

5/5

Trustpilot

Good professionals

Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service

Rahim Β· 24 July 2024

Agent replied Β· 23 October 2024

Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!

5/5

Trustpilot

Real helpful company

Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.

Richard Β· 23 July 2024

Agent replied Β· 23 October 2024

Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Merton won ESTAS awards in three years, most recently 2021.

ESTAS winner in three years: 2019, 2020, 2021.

ESTAS awards by year, 2019 to 2021
  • 2021 1 Bronze ESTAS 2021 winners

    • BronzeESTAS 2021: Lettings (Landlords), South East (Surrey)
  • 2020 1 Silver and 1 Bronze ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Landlords), South East (Surrey)
    • BronzeESTAS 2020: Lettings (Tenants), South East (Surrey)
  • 2019 1 Bronze ESTAS 2019 winners

    • BronzeESTAS 2019: Lettings (Landlords), London South West

Source: ESTAS winners lists, as published, linked by year.

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Has Andrews Morden won any awards?

Yes. Andrews Morden won Bronze for Lettings (Landlords) in South East (Surrey) at the ESTAS 2021 awards, and 3 other industry awards since 2019.

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