Darlows Merthyr Tydfil reviews

★★★★★ 5/5

Google

Kara was amazing so helpful and patient with us during our viewing. Answered every question we asked 10/10

Owen · 23 September 2024

★★★★★ 5/5

Google

Viewed a couple of houses with Darlows and they have been great! The response was always quick and always willing to help out when wanting second viewing etc. Sarah was fabulous, made sure any questions or queries was answered and made us comfortable when looking around potential forever homes.PositiveResponsiveness, Professionalism

Natalie · 18 June 2022

★★★★★ 5/5

Google

Thank you Lestyn Powell for your help very reliable and helpful. I would highly recommend Darlows.

Ben · 7 November 2025

★★★★★ 5/5

Google

Really great service from Sarah Elliott and Daniel Watkins when dealing with Darlows. I was kept up to date with progress and they were available if I needed to discuss anything with them. Thanks Both :)

Ryan · 21 September 2023

★★★★★ 1/5

Trustpilot

AVOID AVOiD AVOID StaY away from these…

AVOID AVOUD AVOID StaY away from these cowboys if you are a landlord. Even if you pay the fee they will withold rent and refuse to issue notices to tenants. Leaving you with arrears. THeY REFUSE to answer your emails and are incompetent in their knowledge. Basically you will end up having to manage the tenancy yourself. Thry just pass you from one oerson to another and do not act in your interests. the property ombudsnan and rent smart will be keen to investigate their u scupulous agent behaviour. I suggest you all report them where you have had this experience. Oh and another thing they wont answer your question but will use a friday to send a random email that needs some queries answered like we suggest you renew a tenancy with them or you will be left vulnerable !!! The offices are not open on weekend for you to sort this out . They will not act in your bezt interests

Naheed · 23 December 2023

★★★★★ 5/5

Google

Louise was great! We really felt looked after and in safe hands. Really friendly and informative, couldn't ask for better support!

Rosie · 24 July 2024

★★★★★ 3/5

Trustpilot

Friendly and Supportive, with an eye for detail

A decent bunch. They've clearly got an eye for quality when it comes to sales, and an eye for detail going through the fine print that I was very impressed by, and perhaps most importantly, they were extremely patient with us as first time buyers. We could've perhaps done with a bit more guidance, and certainly there was a lot of flailing about when things weren't going through that we could have had more support with, but they came through in the end and I got the firm impression that when it seemed they weren't entirely focussed on us, it was because they were focussed on the other half of the sale, and I can respect that.

Owen · 20 December 2023

★★★★★ 4/5

Trustpilot

Helpful and reliable

Dan from Darlows Brynmawr has been very good. We have sold our house through Darlows and throughout the process they have kept us informed with regular updates. They always ring back, they always showed up when they said they would, and we've consistently found them helpful and reliable. I would use them again.

Maxine · 21 December 2021

★★★★★ 5/5

Google

Iestyn was very accommodating and helpful. He broke down all the steps in an understandable manner for me which I am very grateful for (I am a single mother).

Lanwar · 18 February 2024

★★★★★ 5/5

Google

Hollie was amazing and super friendly and was able to answer every question and was super helpful

Georgia · 23 September 2024

★★★★★ 5/5

Google

On the off-chance I called in to see what was available in the area. I spoke to Hollie, who was very pleasant, knowledgeable and very efficient.

Ceri · 18 April 2024

★★★★★ 1/5

Trustpilot

SIMPLY ABYSMAL

This company do not fulfil what they tell you over the phone. Visited my property made promises to supply valuations and or rental values. No further contact no return calls and avoidance of messages. When I eventually contacted the actual agent I met, excuses and new promises which again never materialised. Simply don't have the honesty to tell you the truth. Simple as that. 1 star is too much don't bother.

Customer · 10 June 2024

★★★★★ 5/5

Google

Great experience with Darlows - Nicole was an absolute gem and helped us every step of the way finding the right tenant for our property! No question was too much for her and she always kept us up to date with the progress! Highly recommended service, thanks again Nicole!

Dani · 18 June 2022

★★★★★ 5/5

Google

Sarah Elliott - Merthyr Tydfil. During my seemingly endless search for a property, Sarah was by far the best estate agent I dealt with! She was very helpful and approachable - Nothing was too much trouble for her! She understood what I was looking for and kept me updated when new properties became available. Thank you for all of your help Sarah!

Amy · 19 June 2019

★★★★★ 5/5

Google

Very fast replying to me. Very helpful will recommend. Hollie was a good help

WelshMotoo · 3 November 2024

★★★★★ 5/5

Google

Excellent experience. Kara was very clear about all aspects of the process. Very happy with all aspects of Darlows' service.

James · 24 July 2024

★★★★★ 5/5

Google

5 star service from Hollie. She was very helpful when I had a chat with her. Thank you Hollie !

Jessica · 24 July 2024

★★★★★ 5/5

Google

Sarah was very professional and made the whole stressful process of buying a property much simpler! She was very friendly and open to answering burning questions myself and my partner had regarding the property. It has been a great experience with the service provided by Darlows and I would happily recommend them to a friend.

Adam · 18 June 2021

★★★★★ 5/5

Google

Thanks to Sarah Elliot at Darlows estate agents for the many arranged viewings resulting in the sale of my house,very professionall and informative Many thanks again Carole Protheroe

Allan · 18 February 2024

★★★★★ 5/5

Google

Sarah was professional and personable, she explained the process thoroughly and I was very happy with the valuation of my house.

Tammy · 24 June 2024

★★★★★ 5/5

Google

Kara was really helpful. She was with me throughout the viewing of the house. She gave information about everything.

Kesiya · 24 July 2024

★★★★★ 5/5

Google

I would just like to say what a wonderful experience my partner and I have had over the past week with regards to purchasing a plot for our new build Sarah Elliott has been amazing Very professional and helpful throughout She is an asset to Darlows Thank you so much SarahPositiveResponsiveness, Quality, Professionalism, Value

Nicola · 18 June 2021

★★★★★ 5/5

Google

Myself and my partner cannot thank Darlows and especially Nicole Richards enough. Nicole was extremely helpful and professional from start to finish and made the transaction and exchange such a more pleasant experience. Nicole is a credit to your company. Highly recommend everyone use Darlows for your next Home move. Thank you SO much from myself and Abbie!!!PositiveProfessionalism

Jordan · 18 June 2020

★★★★★ 4/5

Google

Our experience with Darlows started off a bit iffy with a number of communication issues and delays etc. However since we've been communicating with Georgia things have been a lot smoother. She responds in great time and has sorted some repairs very quickly for us and always checks in after to make sure they were done OK. She has definitely improved our experience a lot.

Caitlin · 24 August 2024