Darlows Merthyr Tydfil reviews

★★★★★ 5/5

Trustpilot

I would just like to say a big thanks

I would just like to say a big thank you to Darlows merthyr branch for helping with the sale of my mums house , I live in Yorkshire and the team dealt with the viewings and sale causing myself no stress I would like to mention Sarah Elliot who was amazing she never failed to return any of my calls or emails and guided me through the sale Thanks again Mrs Paula Nicholson

· 4 October 2019

★★★★★ 5/5

Google

Hollie has been an absolute godsend. She’s been very helpful down to every detail and helping us navigate through a tricky process. Thanks Hol!

Ki · 24 November 2024

★★★★★ 5/5

Google

We have always received a first class service from Darlows Merthyr branch. Louise is always on hand to answer any queries we have. She is very professional and always communicates clearly. I highly recommend Louise and team at Darlows Merthyr for all your property needs

Richard · 21 October 2023

★★★★★ 5/5

Trustpilot

Sam McAllister

Re Sam McAllisterSam was absolutely brilliant sorting out rent which I hadn’t received.He took up a lot of his time to try andfind out where the money had gone.He rung me a number of times to keep me updated.Eventually I received the rent the same day!!I was extremely pleased with thatresult.Sam was professional,polite,and friendly in sorting out my problem.As a result of this I would thoroughlyrecommend Sam and Darlows toOthers Helen Dudley.

Helen · 5 November 2019

★★★★★ 5/5

Google

Very good company, so easy to speak to are Liaison was Holly has communicated really well when dealing with the properties and anything we needed to do would recommend this company

Steven · 26 July 2024

★★★★★ 5/5

Google

I’m an investor and constantly searching for properties. Louise is one of the most proactive agent I’ve come across in the valleys. Always checks in and follows up promptly. Would recommend!

Dan · 24 July 2024

★★★★★ 5/5

Google

Thanks to Sarah, for her punctual and friendly service during a recent viewing. She was knowledgable about the area and history of the property. She also allowed us plenty of time and space to explore for ourselves. Looking forward to working with you as our offer progresses. Diolch Darlows

Geraint · 18 June 2023

★★★★★ 5/5

Google

We had an issue that we was not being dealt with but when I spoke to Louise it was dealt with in less than 24 hours and she took on our case. Louise has been great, super helpful and communicated with us so well - can’t recommend her enough.

Emily · 18 June 2023

★★★★★ 5/5

Trustpilot

Excellent Service

Holly was my first point of contact at Darlows and she was friendly and helpful. She actioned things quickly and updated me throughout the process of renting a room out in my house. I wouldn’t hesitate to work with Holly again.

Sarena · 24 May 2025

★★★★★ 5/5

Trustpilot

Buying a property...Darlows is a must try...

Darlows is everything you hope to expect from an estate agent. From the beginning an efficient and prompt email to confirm the phone discussion followed up by a viewing where Lucy was incredibly informed and made the experience a delight. Lucy knew about the property, the area and offered excellent advice about the buying process. Although the viewing did not end in a sale we will definitely be using Darlows for future opportunities.

MandyF · 9 January 2019

★★★★★ 5/5

Google

had appointment for viewing at 29 cardiff road merthyr vale with Loise ti assist. very pleased with her kind polite helpful approach and response. well done Louise. wish you all the very best !!!!

Reena · 9 January 2026

★★★★★ 5/5

Google

It has been a pleasure to work with Iestyn Powell in the process of purchasing a house in Merthyr. He listened to my requirements and helped me find the perfect property at a fair price. He is easy to contact and always quick to respond if I leave a message. It was also great to be able to discover that he speaks Welsh so you can buy a house speaking welsh at Darlows, Merthyr if you want. I 100% recommend working with Iestyn Powell to purchase your next house. Diolch Donna.

Donna · 24 June 2024

★★★★★ 5/5

Trustpilot

Reactive Maintenance

Great support from Lauren Keirle dealing with a property maintenance issue. Lauren was polite and courteous throughout the process, discussing options, keeping me informed on progress and also on completion, which I found very helpful.

John · 30 April 2024

★★★★★ 5/5

Google

Hollie has been a fantastic help through securing our rental property, it has been a real pleasure working with her - thank you!

5025julia · 10 November 2024

★★★★★ 5/5

Google

Hollie has been brilliant so far in helping me find our future home, she was very respectful and extremely helpful. Thank you so much so far.

Lysha · 23 September 2024

★★★★★ 5/5

Google

Didnt get off to a great start and communication within the darlows team was a nightmare. Hollie has now taken over and is communicating with me and helping me out and I can't thank her enough. She's been really helpful and is trying her best to get everything sorted for me. Amazing support from her in such a short time. She has really made feel a better on the issues I was stressing over.

Rhianydd · 23 September 2024

★★★★★ 5/5

Google

I must say Hollie and Kara was very professional and supportive of my needs in what house I required recommend Darlows to anyone who is looking to rent a house don't get court out by cheaper agency's as u will get stung

David · 20 November 2023

★★★★★ 4/5

Google

Today was the first time that I spoke to Steven and to be honest I wasn't very impressed with Darlows before today, but Steven was great and helped me above and beyond. I couldn't have asked for better service.

Melany · 19 January 2024

★★★★★ 5/5

Trustpilot

Jada Darlows Estate agent

I have been looking to buy a second home and have seen two properties with Darlows. Jada, has been so supportive in this process. She has shown complete professionalism and patience with myself. Letting me look at homes more than once. Jada would change her diary to work around mine. Thank you Jada

Leann · 30 November 2024

★★★★★ 5/5

Google

Hollie has been a great help for my partner and I in our house search. She's friendly and understanding to our needs which made the whole process less stressful!

Paula · 24 July 2024

★★★★★ 5/5

Google

I was privileged to be shown around 2 properties by Iestyn of Darlows Merthyr. I would like to say how informative he was.He answered most questions I asked him , if he didn't know , he was quick to come back to me with an answer. I do not like anyone pressuring me and at no time did I feel pressurised but Iestyn certainly pointed out the qualities of the house and certainly played the part of a salesman. He certainly is a credit to Darlows.

Jennifer · 27 May 2024

★★★★★ 5/5

Google

Iestyn is very helpful, polite and hardworking. He has a lot of knowledge in his field and is easy to talk too.

Jordan · 8 November 2024

★★★★★ 5/5

Google

Dealt with Louise Pugh from the beginning of my tenancy, she is very professional and very efficient, fast to deal with issues and effective communication. Would recommend the agent Darlows and Louise Pugh best

Memory · 18 April 2024

★★★★★ 5/5

Google

Went to view a house with my partner, Hollie showed us around. She answered any questions we had and explained stuff in to more detail. I would recommend Hollie to anyone

Shaunna · 10 June 2024