5/5
Very polite, helpful,extremely profesional.
Agent replied · 12 February 2026
Thank you for your wonderful review! We truly appreciate your kind words about our team's politeness, helpfulness, and professionalism. Wishing you all the best.

Trusted Agent profile · Melton Mowbray, Leicestershire
Verified
★★★★★
305 reviews across 3 platforms
47 Nottingham Street, Melton Mowbray, Leicestershire, LE13 1NN
Bentons's office in Melton Mowbray, Leicestershire, at 47 Nottingham Street, is rated 4.4 out of 5 across 305 reviews on three platforms, including 281 Google reviews rated 4.4.
Established over 45 years ago in Melton Mowbray by Alastair Benton, who initially set about to provide professional advice to local farmers and landowners. Over the years Bentons has grown to be one of the largest and leading estate agency and professional practices covering the East Midlands. As an independent and multidisciplined firm, we can provide an increasingly rare offering with our ability to advise clients on a diverse range of property related matters. Our offering includes residential sales and lettings, property management, agriculture and farms, commercial sales and lettings and RICS professional valuations.
Every review we hold for the Melton Mowbray office, from every platform, shown as written. First names only.
5/5
Very polite, helpful,extremely profesional.
Thank you for your wonderful review! We truly appreciate your kind words about our team's politeness, helpfulness, and professionalism. Wishing you all the best.
5/5
I had the pleasure of working with James from Bentons for nearly 8 years trying to sell our property in Woodhouse, Loughborough. We were messed around every year with a potential buyer, who for some reason couldn't follow through with funding to actually purchase the property until finally, last year, a buyer turned up who followed through on their agreement and bought the house within a month of seeing it.There were many highs and lows during the 8 years, but I remained loyal to James as I feel he is the only person I could trust to sell a high value property in the area. He is extremely knowledgeable and has some great contacts.If I ever had to move back to the area, there is only one agent and person I would trust to handle my property purchase - I highly recommend these guys, very professional indeed!
1/5
Shocking service, enquired to view a property and potentially buy but missed the phone call. Voicemail said to call them back. I did within 30 mins, no answer numerous times. No call the next day so I called only to be told they have agreed …
Dear Jake, My sincerest apologies for the frustration experienced. We apologise for missing your return call and the communication lapse thereafter. Providing excellent customer service is our priority, and we evidently fell short. We're … More
5/5
This is the third time we have bought/sold through Bentons. Every time they have navigated us through the rough seas of buying/selling property/land with relative ease. Thank you for the entire team’s hard work.
Dear Chris, We're overjoyed to have been your trusted guide for the third time! Your continued confidence in Bentons truly means the world to our team. Thank you for acknowledging our efforts, and we look forward to helping you through any future property ventures with the same ease. Warm regards, The Bentons Team
5/5
My experience with Benton’s has been the best experience I’ve ever had with a letting agency. They were very communicative throughout & very helpful answering all questions I had. Would highly recommend!
Dear Becky, thank you so much for review, kind words and recommendation we are delighted to hear of your experience with us. Wishing you the best all at Bentons
5/5
The whole team at Benton's were the perfect blend of friendly and professional. Nothing was ever too much trouble, and communication was excellent. All of their work was accurate and efficient throughout.
Dear Rich, Thank you so much for your kind words and for recognizing our team's efforts at Benton's! We're thrilled to hear about your positive experience and that our dedication to friendly service and efficient communication made a difference.
5/5
Robyn at Bentons really pushed hard to get everything organised against a very tight timescale. She always updated us by when she had promised and kept us fully updated throughout the process.
Dear Duncan, Thank you for acknowledging Robyn's dedication and hard work. It was our pleasure to assist you throughout the process and ensure a smooth transaction within the tight deadline. Your satisfaction is incredibly important to us, … More
5/5
We dealt with Robyn and Toni during our application and they were simply amazing! They made it really easy and did everything they could to make sure we were in the property we wanted within the same month! I will definitely be using them …
5/5
Great experience with Robyn and the Bentons team!
Dear Ed, many thanks for the review. We are thrilled you had a great experience with Robyn and the team. Wishing you all the best in your new home.
5/5
Robyn from the Melton Mowbray branch has been wonderful from start to finish in supporting us with our rental application. She has been professional, given us clear instructions and responded quickly. Highly recommend
Thank you so much for the review and recommendation Holly. We are thrilled to hear you had such a positive experience with Robyn. Wishing you all the best in your new home.
5/5
All staff have been amazing, so helpful and friendly! Would recommend to anyone. Never felt that my questions were silly or too much hassle, responses are always fast and very informative. Robyn especially helped with my whole rent process and was super efficient getting me moved in!
Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear about your satisfaction with our service and especially grateful for your recognition of Robyn's dedication. Wishing you the best of luck in your new home.
5/5
Benton's have been fantastic at helping me to sell my home, particularly Richard and Maria. I needed to sell quickly and they were brilliant. I was kept informed at every little step of the house selling process.
5/5
Super fast, friendly and efficient service and took all the stress out of my move. I was able to move into my property within one week of viewing, amazing!
Dear Bo's Kitchen, We're delighted to hear about your positive experience! Our team is dedicated to providing efficient and friendly service to make your move as stress-free as possible. Thank you for choosing us and for your amazing review. Welcome to your new home, and if you need any further assistance, we're just a call away!
5/5
Our experience was seamless, smooth, and easy thanks to the process of Benton’s. We had to move quite quickly and they allowed us to do so effortlessness and easy.
Dear Nathan, Thank you for your glowing review! We're thrilled to have made your moving experience seamless and stress-free. It's our priority to ensure a smooth transition for our clients, even under tight timelines. We appreciate your recognition of our efforts and are delighted to have been of service. Best wishes
5/5
Looking for a property was made so easy with Bentons, right from the first meeting through to the viewing. Staff are friendly, polite and in communication the whole time.
Dear Yasmine, thank you so much for your review and sharing your experience with us which is wonderful to read. Wishing you all the best from us all at Bentons
5/5
I approached Bentons (and other agents) in April 24 with a view to letting my property. I chose Bentons because they were well represented in my area, and understood the differences in marketing city/town properties and country properties. …
Dear Sharon, Thank you immensely for your glowing review and for choosing Bentons! We're thrilled to hear our expertise and tailored approach have given you confidence in our services. It's our pleasure to manage your property, and we're committed to continuing to provide you with the exceptional service you deserve.
5/5
It has been a delight dealing with Bentons. From the initial meeting to the tenants moving in, they were helpful at every step.
Dear Mitesh, thank you so much for your review. We are delighted to hear your experience with us was so positive. We look forward to serving you in the future, best regards.
1/5
Shockingly incompetent
Shockingly incompetent - everyone needs training on how to do their job. Overpriced and poor customer service , avoid!
5/5
I've rented for 20 years. The service I've received at Bentons has been better than any other letting agent I've used over the last two decades.
Dear Paul, Thank you so much for your glowing review and for your trust in Bentons over the … More
5/5
Best rental agents I have dealt with by far.
Thank you so much for the review. Wishing you the best in your new home.
5/5
We sold our property in a very timely manner. This was due Bentons Marketing Skills and their guidance on the selling price. This brought a lot of potential buyers to view the property. Throughout the …
Dear Amjad Khan, We are thrilled to hear about your positive experience with Benton's! Thank you for your kind words about Melissa, James, and our team's marketing skills. Your satisfaction with the timely sale of your property is our top … More
5/5
Recently brought a house and had a very good experience with Benton’s. Staff were lovely, helpful and sorted any queries out promptly. Highly recommend!
Thank you very much for your 5-star rating. We are so pleased you had a positive experience purchasing through Bentons. Wishing you the best of luck in your new home.
5/5
We had a very positive experience with Benton’s and all staff members were happy to help at anytime and gave fast and polite support
Dear Bradley, Thank you so much for your wonderful review! We're delighted to hear about your positive experience with our team here at Benton's. Wishing you all the best.
1/5
Our house was up for sale for 7 weeks with Bentons. Not once did we get any contact from them. No viewings at all even though they told us they would sell our house within 4-6 weeks. We had an open day that no one turned up for. They released us early from our contract because we were extremely dissapointed with the lack of service and communication. Would not recommend. Within 1 hour of swapping estate agents we had a viewing!!!
I had a terrible experience when I enquired if there was a neighbourhood's dispute, really cagey and refused to say if they had done any investigation of the vendors declaration. No trust in them so I couldn't risk it. Shame as it put me off the purchase. How do they care that little?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bentons's Melton Mowbray office has 305 reviews across three platforms: 281 on Google, 22 on Facebook, 2 on Trustpilot.
Bentons Melton Mowbray is rated 4.4 out of 5 across all 305 reviews, and 4.4 out of 5 on Google from 281 reviews.
Bentons Melton Mowbray, 47 Nottingham Street, Melton Mowbray, Leicestershire, LE13 1NN.