Trusted Agent profile · Melton Mowbray, Leicestershire
Verified
★★★★★
305 reviews across 3 platforms
47 Nottingham Street, Melton Mowbray, Leicestershire, LE13 1NN
Bentons's office in Melton Mowbray, Leicestershire, at 47 Nottingham Street, is rated 4.4 out of 5 across 305 reviews on three platforms, including 281 Google reviews rated 4.4.
Established over 45 years ago in Melton Mowbray by Alastair Benton, who initially set about to provide professional advice to local farmers and landowners. Over the years Bentons has grown to be one of the largest and leading estate agency and professional practices covering the East Midlands. As an independent and multidisciplined firm, we can provide an increasingly rare offering with our ability to advise clients on a diverse range of property related matters. Our offering includes residential sales and lettings, property management, agriculture and farms, commercial sales and lettings and RICS professional valuations.
Every review we hold for the Melton Mowbray office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with bentons has been wonderful. Sharon is just lovely and helpful. Thankyou for everything you have done.
Dear Ruxanna, thank you for taking the time to leave us a review. We are so pleased you were happy with our service. Wishing you all the best from all at Bentons.
5/5
GoogleI recently had the pleasure of working with Bentons, and I couldn’t be more impressed with their service. From the outset, they were incredibly easy to reach, always responsive to emails and phone calls. Natalie, in particular, was outstanding. She was not only helpful but also proactive in chasing up solicitors, sellers, and ourselves to ensure everything moved forward smoothly. Her efforts really streamlined the entire purchase process, making it as straightforward as possible. Overall, I would highly recommend Bentons for their professionalism, efficiency, and excellent customer care.
Dear Avi, Thank you for your glowing review and for highlighting Natalie's dedication. We're thrilled to hear about your positive experience. At Bentons, we strive to ensure a seamless process for our clients, and it's rewarding to know we've succeeded. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.
1/5
TrustpilotAvoid please
I went to view a property in Syston Their agent was 1 hr late , they messed up bookings. A week later I went again and they were 30 minutes late. Same old excuses. Basically they don't really know what they are doing and are of very low intelligence. I feel sorry for the sellers that use this agency, you're not getting your house sold because they never turn up to show it. You'll never know about all these mishaps and lost buyers. I would avoid completely.
5/5
GoogleNever had an issue renting with Benton’s. Jodie is a pleasure to speak with when I need anything.
Dear Lauren, Thank you for taking the time to leave us a review. We are so delighted to read you have had a great experience with us and Jodie. Wishing you all the best from all at Bentons.
5/5
GoogleJodie has always been really helpful, explaining things in detail and helping us when needed. We have really appreciated the time and effort she has put in!
Hi Louise, thank you for so much for taking the time to leave us a review. We are delighted to hear you’ve received such a good service from Jodie. Wishing you all the best from all at Bentons
5/5
GoogleRobyn on the lettings team was absolutely amazing! She has been so helpful throughout the process and got everything secured for us quickly. After a poor experience with another letting agent, we were even more impressed by how professional and knowledgeable Robyn is.
Thank you so much for your kind words, Lucy! We're thrilled to hear about your positive experience with Robyn and our lettings team. We always strive to provide professional and efficient service, and we're delighted that we could make your … More
5/5
GoogleFrom start to finish Benton’s have been fantastic with communication, explanations and commitment to us as new Tenants have been perfect! We would highly recommend Benton’s
Dear Angela, thank you so much for taking the time to review and for you recommendation of our service. We are so pleased you have had a great experience from start to finish. We all wish you the best in your new home. Regards Bentons
5/5
GoogleRobyn was a pleasure to deal with, it was not easy finding a property so far away from where we live, but she made the whole process very easy and nothing was too much trouble.
Dear Sarah, thank you so much for leaving us a review. We will pass on your lovely comments to Robyn and we wish you all the best in your new home. Regards Bentons
1/5
GoogleBentons have been managing agents on property that was let for a young girl in my family who's mother passed away and she inherited. Had an issue with a pipeline in the living room ceiling. They provided my quotes for services to attend and fix with their authorised workmen which I paid and they sorted. Fast forward in time and I attend the property to review as she needs /is looking to sell. There is a hole in the living room ceiling left by the workmen bentons arranged previosuly. Not a dmall ine either. The tenant complained they had informed Bentons/Alfie and requested it to be fixed multiple times to no avail. Really, really disappointing from Alfie as property manager. I have spoken to him numerous times to get this sorted as we are looking to sell the property and having viewings with a great big hole in the ceiling is not acceptable. He then had the audacity to say Bentons will get me some quotes to fix it! No sir, you arranged the work the first time and left the hole. Been following up on this for weeks now and still no notification of completion. Been given every excuse under the sun from Alfie. I put a block on viewings until they sort it and they've carried on arranging them, thinking I wouldn't see the auto generated sms confirmations. Very, very close to taking the house off them entirely and getting someone else to sell it. Tried adding the MD on LinkedIn before it got to a review, she ignored me entirely. So here is your review.
5/5
GoogleDuring our search for a rental property Robyn was outstanding with her customer care skills, she was fast to reply to any questions and assisted us through the process with ease. Brilliant service all round. Many thanks.
Dear Michelle, thank you for taking the time to leave us review and sharing your experience whilst searching for a rental property. We are delighted you received a brilliant service from Robyn and wish you all the best in your new home. From all at Bentons
5/5
GoogleThank you for helping us out the our rental property over the last year, special mention to Catherine who has always gone above and beyond and helped organise all aspects of an end of tenancy. Great team of people.
Dear Sophie, We are thrilled to hear about your positive experience! Your kind words for Catherine and our team truly mean a lot to us. It's been our pleasure to assist you with your rental property and, thank you for choosing us and for taking the time to leave this wonderful review
5/5
GoogleWe had to move quite quickly with out move for lack of room at the previous property. Anyone else who dealt with us during this time was so helpful and cannot recommend them enough
Dear Alice, many thanks for your review and recommendation, wishing you all the best in your new home. From all at Bentons.
5/5
GoogleThis is the first time I have rented, and like anyone, was a bit unsure what i actually needed to do. Robyn was amazing really, very happy to break it down to basics for me. Nothing was an issue, including trying to get into the property …
Dear Daniel, We're thrilled to hear about your positive experience with Robyn and Alfie! It's our pleasure to simplify the rental process and provide support whenever needed. Your kind words and recognition of our team's dedication are … More
5/5
GoogleHad an amazing experience. Maria was extremely kind, supportive and competent.
Dear Brigitte, Thank you for your review. We are so pleased to hear you had an amazing experience with Maria. We will make sure she recieves the feedback. We hope you settle in well and wish you all the best for the future from all at Bentons.
5/5
GoogleWe used Bentons as the letting agents of our home for over ten years; they have always provided a great service - from the initial advice regarding the letting process to help with ending the tenancy and assistance in getting the house ready for our return. Particular mention should go to Robyn, Jody, Heidi and Alfie who have answered our questions promptly and clearly.
Dear Julia, Thank you for your glowing review and for trusting Bentons with your home for over a decade. We're delighted to have been able to assist you throughout the letting process. Your kind words for Robyn, Jody, Heidi, and Alfie are truly appreciated, and we will ensure that your praise is passed on to them.
5/5
GoogleIllea was fantastic to work with
Dear Pratik, thank you so much for your review. We are delighted that you had a fantastic experience with Ilea, we will make sure we pass the feedback on to her. Wishing you all the best in your new home. From all the team at Bentons
5/5
GoogleEveryone at Bentons Melton Mowbray was a pleasure to deal with. Its nice to work with a company who feel like the really care. Robyn the lettings agent was fantastic!
Thank you so much, Oliver, for your glowing review! We are thrilled to hear about your positive experience with our team, especially Robyn. At Bentons, we strive to provide caring and exceptional service, and it's rewarding to know it's appreciated. We look forward to assisting you again in the future!
5/5
GoogleGreat experience from start to finish! Robyn always kept me in the loop and made frequent contact with any delays and information on the next steps of the process. As a first time renter this made the process so easy!
Thank you so much for your review. We are so pleased you had a great experience from Robyn we will be sure to let her know. Wishing you all the very best in your new home and look forward to working with you in the future. All the best from all at Bentons
5/5
GoogleFriendly staff and always felt looked after. Jodie Grant is a wonderful agent, always friendly and willing to go above and beyond. Absolute star!
Dear Yolanda, Thank you for your glowing review! It's truly rewarding to hear that you felt well cared for by our team. Thank you for your kind words which we will pass on to her. We strive to exceed expectations, and it's heartening to know we've made your experience a positive one. Wishing you all the best.
5/5
GoogleWe bought our first home through Benton’s and we couldn’t fault them. Everything ran smoothly and the staff really couldn’t do enough for us, Maria, Natalie and Mandy in particular. Very professional yet friendly and nothing felt like it was too much trouble. Thank you so much! 🌟 …
Dear Shannon, Thank you immensely for your kind words and 5-star review! We're thrilled to have been a part of your first home-buying journey. It was our pleasure to support you, and we're delighted to hear that Maria, Natalie, and Mandy made your experience memorable. We're here for you anytime you need us in the future. Congratulations
5/5
GoogleExcellent service all round from Bentons Melton Mowbray. Right from the start their service was first class. All issues and queries were dealt with quickly and efficiently. Natalie was helpful throughout and special mention to Mandy who …
Dear Kathryn, Thank you for your glowing review and for highlighting Natalie and Mandy's efforts! We're thrilled we could assist with a seamless experience. Your recommendation means the world to us, and we're here for anyone you send our way. Wishing you all the best in your future endeavors!
5/5
GoogleJodie is our property manager and she’s always gone above and beyond, she’s extremely helpful, knowledgeable and reliable. She and her team are wonderful!
Dear Natalie, thank you very much for your 5* review and wonderful comments about Jodie which we will be sure to pass on to her. Many thanks Bentons
5/5
GoogleRobyn and her team have been brilliant. Very helpful and professional. I can't recommend them highly enough.
Dear Lee, Thank you for your glowing review and the 5-star rating! We're thrilled to hear about your positive experience with Robyn and the team. Your high recommendation means the world to us! Best wishes the team at Bentons
5/5
GoogleBentons were really supportive when it came to communicating with the seller. I worked with Maria to keep her informed of the progress of the purchase.
Thank you for taking the time to leave us a review. We're delighted to hear of your experience with our Company and Maria. We wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bentons's Melton Mowbray office has 305 reviews across three platforms: 281 on Google, 22 on Facebook, 2 on Trustpilot.
Bentons Melton Mowbray is rated 4.4 out of 5 across all 305 reviews, and 4.4 out of 5 on Google from 281 reviews.
Bentons Melton Mowbray, 47 Nottingham Street, Melton Mowbray, Leicestershire, LE13 1NN.
