Bentons Melton Mowbray reviews

★★★★★ 5/5

Google

OUTSTANDING! I highly recommend Ellie Cook-Snow for their outstanding service. I can’t fault Ellie, she has gone above & beyond for me & the house. She’s great with keeping up communication & updates. Friendly & reliable. Ellie is incredibly professional, proactive, and responsive to all our questions. They made a stressful process smooth by coordinating perfectly with the our landlord & keeping us informed every step of the way. If you are looking for an honest, dedicated estate agent in the area, look no further. Thank you for all you’ve done Ellie, really appreciated & grateful for all your dedication. Keep up the hard work, couldn’t recommend you enough!

Jade · 18 June 2026

★★★★★ 5/5

Google

Robyn has been a gem! From the start they have been so on it, making sure everything is correct and accessible. They provided constant updates and would chase up anything I needed to know. This is my first rental since uni so it’s a big thing for me, but Robyn has truly made it a breeze. If you can, speak to Robyn about a property! Thank you!

Alanis · 18 July 2026

★★★★★ 5/5

Google

I lived at a property through bentons for over 6 years. Jodie and her team was very quick , efficient, friendly and helpful whenever a issue or question i contacted them with. Each time a solution or engineer was sent to fix any problems that occurred quickly and with constant communication with updates. To all at Bentons melton mowbray branch i Thank-you all very much. Keep up the great work. All my best to you all . Mr Mellor.

Daren · 18 March 2026

★★★★★ 5/5

Google

We experienced a very drawn out and stressful house move this year. Bentons were so helpful and supportive during this time. They never made us feel like a nuisance, despite us contacting them most days. I would highly recommend Lizzie and the team to other prospective sellers

Katherine · 28 September 2026

★★★★★ 5/5

Google

I recently bought a house and had the pleasure of working with Maria throughout the process. She has been absolutely amazing from start to finish. Maria responded to every email incredibly quickly and was always kind, patient, and genuinely helpful. Her support made the entire experience so much smoother and far less stressful. I’m truly grateful for everything she did, and I couldn’t recommend her more highly. Thank you, Maria, for being fantastic!

Jemma · 18 March 2026

★★★★★ 5/5

Google

Bentons people are a pleasure to work with and I highly recommend them. They are highly professional, polite and they went out of their way to help me as a seller. I particularly want to commend Nick Bonfield, Senior Valuer, who marketed our property superbly resulting in a fast sale. Nick Bonfield went out of his way during the initial marketing phase and even after the sale completed he helped me recover important missing post which Royal Mail failed to redirect. He is an example of Bentons customer focus and why I highly recommend this agency. Thank you Nick.

D · 18 December 2025

★★★★★ 5/5

Google

Ellie was amazing from start to finish & is continuing to provide me with excellent customer service whenever I may have a query, she always provides efficient, helpful responses. Ellie understood I was looking to rent somewhere ASAP and knew I loved the house she took me to view, she was amazing helping and guiding me through the paperwork and on the ball with getting a response in order for me to be able to sign documentation and move in all within 2 weeks time! Thank you so much to Ellie and all at Benton’s 😊

Emma · 18 December 2025

★★★★★ 5/5

Google

Very easy and quick experience! Using Blinc to upload and verify details - turn over was 3 days for us which is amazing for people who need to move quickly. Massive thank you to everyone at Bentons! Big thank you to Robyn who has looked after us amazingly, very lovely and down to earth, she kept calling us, emailing us to just check in how we are doing and pushing the application further so that it’s completed quicker! Massive thank you to Jody the agent who showed us the house initially! Very lovely and bubbly personality! Answered all our questions! Thank you to all the other agents at Bentons who picked up calls very quickly, took messages, answered general questions and forwarded our calls to Jody. Thank you everyone 🫶🏻

Eva · 18 November 2025

★★★★★ 5/5

Google

We recently purchased our home where Maria Burns was the main estate agent from Bentons we were dealing with, and we couldn’t be happier with the experience. From start to finish, she was fantastic in keeping us informed and answering any questions we had. Her communication was always clear and prompt, making the whole process smooth and stress-free. She liaised brilliantly between us and the vendors, ensuring everything moved forward efficiently. Her professionalism, and friendly approach truly made a difference, and we would highly recommend her to anyone looking to buy or sell a home! Thank you!

Suraj · 18 September 2025

★★★★★ 5/5

Google

Buying a property through Bentons was a great experience. They always accommodated viewing requests straight away, I never had any problems getting through to them via phone or email and they were always on hand to answer any questions I had throughout the process in a prompt and helpful way. Gareth was great on viewings and extremely accommodating and Maria was a pleasure to deal with once the purchase was agreed. I couldn’t recommend either of them or the wider team enough. Thank you!

Tom · 18 September 2025

★★★★★ 5/5

Google

We had a fantastic experience with Bentons during our house sale, and I can’t speak highly enough of Elisha. She was attentive, proactive, and incredibly professional, but also brought a personal touch that really helped keep us calm throughout the process. Elisha went above and beyond to keep us informed and reassured at every stage, always staying one step ahead to make sure everything progressed as smoothly as possible. Her communication was clear and consistent, and she genuinely cared about our situation, which made a world of difference. Thank you to Elisha and the team at Bentons for your exceptional support. We wouldn’t hesitate to recommend you to anyone buying or selling in the area.

Joella · 18 September 2025

★★★★★ 5/5

Google

Really happy with the service we received throughout the whole process. The team were friendly, helpful and always kept us updated, which made what can be quite a stressful process feel much easier. What stood out was how proactive they were. They would call to check how things were progressing, make sure everything was on track and chase things up when needed, rather than us always having to get in touch ourselves. Communication was consistently good, and whenever we had a question or needed help with something, they were quick to respond and happy to help. Overall, a really positive experience and I’d definitely recommend them to anyone looking to buy or sell a property.

Alex · 24 September 2026

★★★★★ 5/5

Google

Robyn has been supportive and understanding throughout the process. She has always done her utmost to respond to questions promptly and ensure that solutions were found whenever problems arose.

Mira · 25 September 2026

★★★★★ 5/5

Google

Everything was great and the whole process went smoothly. The team was always happy to help and provided regular updates at every stage of the application. Highly recommend!

Daria · 17 September 2026

★★★★★ 5/5

Google

I recently used Bentons to sell my house after they were recommended by a family member, who also had a fantastic experience with them. From start to finish, I have been incredibly impressed with the service they provided. My circumstances meant that my sale was quite complicated, and I needed to move quickly. Despite having two buyers pull out after making offers, the team at Bentons went above and beyond to secure new buyers as quickly as possible - and they did. Their determination and commitment made what could have been an incredibly stressful situation much more manageable. They have been an absolute pleasure to work with over the last six months. It's clear they genuinely care about their clients on a personal level and are truly invested in achieving the best possible outcome. They showed real empathy and compassion, taking the time to understand my situation and offering support whenever I needed it, which made an incredibly stressful experience so much easier to deal with. They were always on hand to answer my questions, provide regular updates, and proactively liaise with everyone involved - including solicitors and the developer of my new property - to keep everything progressing smoothly. When my developer started putting pressure on me to meet deadlines, Bentons stepped in, handled the communication on my behalf, and took a huge amount of stress off my shoulders. Knowing they were in my corner throughout the process made all the difference. Without Bentons, I genuinely don't believe I would have completed both the sale of my house and the purchase of my new home as quickly as I did. Their customer service has been exceptional from beginning to end, and I can't thank them enough for everything they did to support me, especially given the challenging circumstances, tight timescales, and pressure from other parties. I would highly recommend Bentons to anyone looking to buy or sell a property.

Rebecca · 18 July 2026

★★★★★ 5/5

Google

Layla was always respectful, and organized. I could tell they had a genuine commitment to helping me to buy the property for the best price. Her knowledge of the local market was invaluable. I was kept in the loop every step of the way. Whether it was answering my questions or providing updates, Layla was always quick to respond and clear in their communication.

Anil · 18 September 2025

★★★★★ 5/5

Google

We recently sold our home through Benton's and also purchased our new property with them. Benton's managed to get our house on the market in record time, we honestly didn’t think it was possible. The whole team brought so much enthusiasm, pushed when needed, and helped put us in a strong position to secure the offer on our dream home. A big shout‑out to Sharon and Ilea for their hard work and support throughout.

Joe · 18 June 2026

★★★★★ 5/5

Google

I had the pleasure of working with Catherine as the estate agent for my 13 month rental in Quorn, and I cannot recommend her highly enough. Throughout, Catherine was the epitome of professionalism, highly responsive to any queries I had and always approachable and personable. Thank you Catherine for making my renting experience such a positive one!

Shaun · 18 September 2025

★★★★★ 5/5

Google

Bentons have been exceptional in assisting us with finding a property. They recommended properties that suited our needs and promptly arranged viewings. Their communication has been outstanding, consistently keeping us informed throughout the process, addressing any concerns, and providing swift responses. A big thank you to Robyn and Jodie who have looked after us from the start.

Bethany · 18 September 2025

★★★★★ 5/5

Google

I will always recommend Bentos to anyone out there looking for a property. The support given to me during my stay at the property was a top notch and seamless approach to resolves issues. Thanks for the peace of mind i enjoyed at your property.

Owoseje · 7 November 2025

★★★★★ 5/5

Google

My first time selling a property, Bentons were helpful and professional throughout the stressful process, from start to finish. Respond to emails quickly and make you feel comfortable to chat to. With it being my first time having to sell a property, i wasn't sure what to expect in the initial valuation processes etc. I had 4 different estate agents visit my property in the same day, and Richard was by far the best one to attend. He was professional and friendly, but did not act as 'salesperson' as the others in the slightest. He seemed genuinely interested in my property and getting me the best sale price as he believed it deserved. Maria, Heidi & Natalie were all so helpful and quick to respond if i needed them, nothing was too much trouble. If i needed to do it again - i would choose Bentons! Thank you all Katie Stevenson (seller)

Katie · 15 April 2024

★★★★★ 5/5

Google

I rented my property for 9 years and always had a really good experience. Jodie was my property manager and was always lovely and helpful.

Emma · 8 January 2026

★★★★★ 5/5

Google

Such fantastic service from start to finish. Excellent communication and everything dealt with promptly, even when a small issue was identified it was dealt with immediately. Very impressed. Here’s to our smooth move and look forward to dealing with you for several years to come. Thank you to Robyn, Catherine and all involved.

Marissa · 17 March 2025

★★★★★ 5/5

Google

This has been my first dealings with Benton’s, helping my son secure his first rental property. The service received from them has been brilliant. Special mention must go to Robyn who has been absolutely superb keeping us updated every step of the way. Highly recommend

Sharon · 24 July 2026