Every review we hold for the Melton Mowbray office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll staff have been amazing, so helpful and friendly! Would recommend to anyone. Never felt that my questions were silly or too much hassle, responses are always fast and very informative. …
Delphine · 8 October 2024
Agent replied · 15 March 2026
Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear about your satisfaction with our service and especially grateful for your recognition of Robyn's dedication.
Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleEleanor was exceptionally helpful and it was due to her efforts to facilitate the communication between the solicitors that we managed to complete in a reasonable time. She took a very pro active approach to getting the sale completed
Deborah · 18 March 2023
★★★★★ 5/5
GoogleBentons are excellent. Especially robyn who has gone above and beyond and made moving not stressful at all
Hayley · 27 February 2025
Agent replied · 1 March 2025
Dear Hayley, Thank you so much for your wonderful review! We're delighted to hear about your positive experience with our team & Robyn. We look forward to assisting you in the future. Regards, Bentons
★★★★★ 5/5
GoogleRented for a year, they are very effective at communication and easy to get ahold of.
Jake · 15 March 2025
Agent replied · 21 December 2024
Thank you for your review, we are delighted to hear your positive experience with us and wish you all the best
★★★★★ 5/5
FacebookWe have dealt with James at Benton's for the past 20 years. We would highly recommend them for all your property needs , whether it be rental, , selling or buying. We have found them to be an extremely professional organisation who ensures the stress is taken out of all aspects to do with owning a property. Highly recommended.
most
Jo · 27 July 2017
★★★★★ 5/5
GoogleI`m very satisfied with renting a house through Bentons. Well organized and helpful letting agents.
Robert · 13 March 2025
Agent replied · 14 March 2025
Dear Robert, thank you so much for taking the time to leave us a review and we are so pleased your experience with us is so positive. Regards Bentons
★★★★★ 5/5
GoogleAll departments extremely helpful and knowledgeable.
Lyndsay · 27 June 2025
Agent replied · 27 June 2025
Dear Lyndsay, thank you for your taking the time to leave us a review. We are delighted to read that you have received excellent service throughout the business. Wishing you all the best for the future from all the team at Bentons.
★★★★★ 5/5
GoogleToni is always very responsive to queries raised and any property related matters from both myself as the landlord or the tenants in the property. This gives a real peace of mind for all parties.
Andy · 18 March 2023
★★★★★ 5/5
GoogleFrom the beginning of the process Robyn was extremely helpful and understood our needs fully. She was outstanding!!
Alan · 18 March 2024
★★★★★ 1/5
FacebookReally poor service. Once you signed a contract, they will just ignore you. Managers are also really rude and not helpful. I have been awaiting response for more than a month.They will just transfer you to one another, thats what they do best, or laugh or be rude on the phone. Please do not rent trough them, it is not worth your time, money or effort.
Д · 17 July 2020
Agent replied · 3 November 2023
I had a terrible experience when I enquired if there was a neighbourhood's dispute, really cagey and refused to say if they had done any investigation of the vendors declaration. No trust in them so I couldn't risk it. Shame as it put me off the purchase.
★★★★★ 5/5
GoogleReally helpful and efficient every step of the way
Jamie · 15 March 2025
Agent replied · 27 July 2024
Dear Jamie, Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and efficient. Wishing you the best in your new home.
★★★★★ 5/5
GoogleIncredible company to work with, amazing staff, very professional
7X · 15 March 2025
Agent replied · 10 September 2024
Dear 7X DG, Thank you so much for your glowing review! We are thrilled to hear about your positive experience with our team
★★★★★ 5/5
GoogleWe have bought two properties through Mandy at Bentons and wouldn't go anywhere else. Mandy and the team were very supportive when we were unsure of our plans, went that extra mile to ensure we got our dream property and kept us fully informed throughout every stage up to completion. Excellent service.
Ian · 18 March 2018
★★★★★ 5/5
GoogleRecently brought a house and had a very good experience with Benton’s.
Staff were lovely, helpful and sorted any queries out promptly.
Highly recommend!
Laura · 1 July 2024
Agent replied · 3 July 2024
Thank you very much for your 5-star rating. We are so pleased you had a positive experience purchasing through Bentons. Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleOutstanding company, can't recommend highly enough
Joshua · 15 March 2025
Agent replied · 21 December 2024
Thank you for your review, kind word it’s great to hear you would recommend us and our service
★★★★★ 5/5
GoogleA Very Professional and Friendly service throughout .
Paul · 14 February 2025
Agent replied · 15 February 2025
Thank you so much for taking the time to leave us a review. We are delighted that your experience with us with so positive. Wishing you all the best.
★★★★★ 5/5
Googlethe BEST estate agents!!
Olivia · 15 March 2025
Agent replied · 21 December 2024
Thank you for your review and very kind words
★★★★★ 5/5
FacebookThe whole team were very supportive including the staff that show you round the properties. Anthony was brilliant he dealt with my move and he was always reassuring and calm which is what you need at stressful times. He was worth his weight in gold. Thank you all
Sally · 15 September 2017
★★★★★ 1/5
GoogleMe and my partner were looking to rent, after handing in our paperwork we hadn’t heard back for quite some time, so I went into the shop to be told they’d lost our paperwork. Brilliant, with so much personal information on. I filled in my paperwork again, handed it in. And again, never heard back. I went back into the shop and they said they’d be in touch, never were. I went back for a third time and stressed we were really eager to get the ball rolling, again I was told they would email me with details of the houses I was after viewing. I never heard anything. By this point I thought better of renting with a company like this, and went to someone else who couldn’t have been any more helpful. I never heard anything from Benton’s again.
Sophie · 21 May 2022
★★★★★ 5/5
Googlevery helpful and efficient.
Zena · 21 February 2025
Agent replied · 23 February 2025
Dear Zena,
Thank you for taking the time to leave us a review and we are thrilled to hear your experience with our team is so positive.
★★★★★ 5/5
GoogleAbsolutely first class. Needed a rental property at short notice that would allow for our dog. Eva, Denise and the team made the difficult happen very quickly. Professional but with a personal touch. Our experience has been such a relief …
Ian · 8 October 2018
★★★★★ 1/5
GoogleBy far the worst estate agents I've ever experienced in my entire life.
My dad has a problem with a mole in our garden, so we told Bentons about it. They didn't want to deal with the problem and we had to argue it with them.
Finally they sent a mole man out to us, he put the traps out and he suppose to be back to check few days ago but he didn't show up, so my dad emailed Bentons and asked them if they could chase him up for us.
Then Eva ACCIDENTALLY send my dad an Email which is suppose to be to Catherine, and the email said the following " Hi Catherine, Can you please deal with him. He is really annoying me now. Thank you, Eva"
Now this is outrageous, we pay for this service a lot of bloody money and that's how we get treated.
Since we moved into this bungalow we had only problems of Bentons they refuse to cooperate or help us, we been here a couple of months and they send an inspector to us to check the state of property, which is fine but we rang Bentons and asked them why are they inspecting the property after like 2 moths of us being here, so the young chap that spoke to us said " Oh it's our property we can inspect and come any time we want" then we found out the only reason they do this is because we reported few small issues that needed to be sorted out in the house.
Absolutely disgusting service, extremely rude people, and they don't care about tenants, they just want your money and shut up.NegativeQuality, Professionalism, Value
Marek · 24 May 2021
★★★★★ 5/5
GoogleWe had an excellent experience selling our property with Bentons from start to finish, the care they took in preparing and presenting the property to buyers was exceptional, and they then supported us throughout the process, always with the right advice at the right time. We wouldn't hesitate to recommend them.
Jess · 18 March 2024
★★★★★ 5/5
GoogleJust wanted to thank the team at Bentons for the successful sale of our house (particularly Mandy). Inevitably these transactions never go smoothly but the Bentons team always did their utmost to keep communication between all parties and …
Geoff · 8 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
