Chase Buchanan Melksham reviews

★★★★★ 5/5

Trustpilot

Louis and the lettings team !

Thank you to Louis and the guys over at Twickenham lettings, fantastic service throughout. The attention to detail was amazing and always keeping me in the loop regarding every situation and through the whole tenancy process. I must say in a very difficult market I found chase a breath of fresh air to deal with so thank you !

Jade · 28 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service Chase Buchanan

Chloe from Chase Buchanan was efficient, concise, she was speedy in email replies. Everything I needed with ma aging our property.

Helen · 15 September 2026

★★★★★ 5/5

Trustpilot

A1 Service from Chase Buchanan

We recently purchased a new flat and cannot recommend Chase Buchanan and the wonderful Alessandro and team from the St Margarets office who assisted with our purchase. The purchase was done within 4weeks with updates and assistance throughout. We cannot recommend Chase Buchanan and Alessandro highly enough.

Charlene · 20 September 2024

★★★★★ 5/5

Trustpilot

Adele was so easy to deal with and very…

Adele was so easy to deal with and very professional.

Liz · 4 December 2025

★★★★★ 5/5

Trustpilot

Chase Buchanan

Daniel Johns at Chase Buchanan, Richmond was on the ball since we first viewed the property and helped us over the line to completion! Thank you for all your help, you made this whole process so much more enjoyable!

Lathaanghi · 24 December 2024

★★★★★ 5/5

Trustpilot

Chris Brookshaw

I didn't end up buying a property through Chase Buchanan-But I want to gave my thanks to Chris Brookshaw. He was an amazing agent and a credit to the company. He tried really hard for me and was encouraging, personable and showed so much care. When the itch comes to move again-I wouldn't hesitate to use this agent.

Moya · 21 January 2024

★★★★★ 5/5

Trustpilot

Excellent option

We interacted with the company while considering a property in London. Pippa was professional, courteous, and incredibly swift while dealing with the various tasks - which made the process that much easier. The Chase Buchanan team - overall - demonstrated care and attention that was welcomed in the stressfully bustling London property market.

Community · 19 April 2024

★★★★★ 5/5

Trustpilot

We're very happy with our manager

We're very happy with our property managed Georgina Claiden, she's always prompt and efficient thank you!

Diana · 16 September 2026

★★★★★ 5/5

Trustpilot

Adele & Anna were amazing from Day 1

Adele & Anna were amazing from Day 1! The process although should have been straight forward, but it had its challenges, and at no point was anything too much trouble for Adele, Anna or the team at Chase! Thank you!

Mike · 18 October 2024

★★★★★ 5/5

Trustpilot

Bijou is an excellent manager

Bijou is an excellent manager, she has persisted with the Block Management and whilst they haven't responded for weeks she continuously adapts the approach. She is very friendly and professional in her approach.

Priya · 23 January 2025

★★★★★ 5/5

Trustpilot

Friendly professional advice

The sale of our property had some complex issues to overcome, all of which were handled with calm diplomacy by Gemma and Scott of the Whiteladies Road office , Clifton. They gave us sound advice in a friendly and professional manner, produced excellent visuals of our property and smoothed the way to a successful sale at a fair and realistic price. We thoroughly recommend Chase Buchanan for anyone looking to buy or sell a property in Clifton and the surrounding areas. The Chase Buchanan network of offices widens the number of potential buyers and hugely increases the sales potential.

Customer · 31 January 2025

★★★★★ 5/5

Trustpilot

Chase Buchanan were very professional

Chase Buchanan were very professional, and secured a buyer within two weeks of putting our property on the market.It was a pleasure dealing with Adele and the team.I would not hesitate to use them again.

Mr · 18 December 2024

★★★★★ 1/5

Trustpilot

Review for Campions Lettings and Management (now Chase Buchanan)

I am extremely disappointed with the service provided by Campions Lettings and Management, now acquired by Chase Buchanan. For the past four months, they have failed to address a serious mould issue in our rental property. Despite sending multiple contractors to assess the problem, the quotes provided to the landlord have been consistently rejected.The company has done nothing to resolve the issue and has repeatedly lied, claiming that the contractors are not providing quotes and that they are chasing them up. This has caused significant inconvenience and stress. I would not recommend their services to anyone looking for reliable property management.

Adil · 28 January 2025

★★★★★ 5/5

Trustpilot

Absolutely brilliant experience!

We just bought a property through Chase Buchanan, and Adele Basma was the one who dealt with us. Adele Basma was very professional and very supportive, we could not have asked for a better experience!

Asid · 17 December 2024

★★★★★ 4/5

Trustpilot

Sayem had a brilliant experience…

Sayem had a brilliant experience working with Chase buchanan agency to secure my new rental. Renting can be incredibly stressful, but they were supportive, honest, and kept me updated at every stage. He genuinely cared about finding the right fit for me. Exceptional service!"

Bubble · 2 October 2026

★★★★★ 5/5

Trustpilot

Good service in the client's interest

Sale of house in Hampton. Pleased that I used Chase Buchanan Hampton Hill on the sale of my (longstanding) family home. The team was energetic, and the well pitched advice seemed to be aiming to achieve my interests and without strong pressure in any direction. The best of the agents I spoke to locally, I thought.

Mr · 20 October 2025

★★★★★ 5/5

Trustpilot

Excellent experience (special shout out to Alex!)

As a first-time renter I was anxious and out of my depth but Alex from Chase Buchanan could not have been more helpful. She responded to every single one of my enquiries professionally and in a timely manner, and took the time to explain to me more broader elements of the renting process outside of the individual property. I can't wait to move into my flat and know I'm in safe hands going forwards with Chase Buchanan as my letting agent.

Mrs · 17 January 2025

★★★★★ 5/5

Trustpilot

Attention to detail.

Have dealt with Molly for a few years now CB manage most of our properties in the Isleworth area. Have always found them very attentive with an attention detail.

Melissa · 20 February 2025

★★★★★ 5/5

Trustpilot

Thanks to Adele and the team

Thanks to Adele and the team at the Hampton Hill office. The sale of my property couldn’t have gone more smoothly. A big thank you also for putting me in touch with Sabina at Stone Rowe Brewer solictors. Together, it worked seamlessly.

A · 8 August 2024

★★★★★ 5/5

Trustpilot

I’ve worked with Mike Peacock and his…

I've had the pleasure of collaborating with Mike Peacock and his team for several years. Mike's industry expertise is unmatched, and the services provided by his team stand out as superior to all other local agents. I exclusively choose Chase and wholeheartedly recommend them to all my friends and family.

Liam · 29 February 2024

★★★★★ 5/5

Trustpilot

Great and speedy service!

We have had to move house very quickly and Chase were absolutely amazing with helping us getting the right home and very quickly with such short notice. A big thanks to Lorenc who made the process so easy and stress free. Forever grateful and would highly recommend.

Usha · 19 April 2024

★★★★★ 5/5

Trustpilot

Impressive Service

"I recently had the pleasure of doing business with Chase Buchanan, and I must say, their services were top-notch! From the initial consultation to the final walk-through, their team was professional, courteous, and attentive to every detail.Their expertise in property management and rental services is impressive, and they made the entire process seamless and stress-free.I particularly appreciated the lettings negotiator for the prompt communication, flexible scheduling and reliability.Overall, I'm thoroughly satisfied with the services provided by Chase Buchanan and would highly recommend them to anyone seeking reliable and efficient housing solutions.Rating: 5/5 stars

Chibuike · 23 December 2024

★★★★★ 5/5

Trustpilot

A human approach to their customers

It is rare these days to come across customer service that’s genuine and personal. *Adele Basma* from Chase Buchanan in Hampton Hill saved me from losing a £7,500 early repayment charge by surpassing the efforts of solicitors on both sides, and finalising one final query for me right before Christmas, to help me complete on time and within my three month timeline in order to port my mortgage. It truly was a Christmas miracle. Thank you also to Anna Masters. I cannot recommend highly enough. Please consider Chase Buchanan if buying or selling, they offer an unparalleled service.

I.R · 18 December 2024

★★★★★ 5/5

Trustpilot

Smooth transition process

Smooth transition process, Laura was always available and ready to assist or answer any questions I had as a first time rentor. Very happy with my moving process.

Kimya · 11 February 2025