5/5
Very helpful, diligent and knowledgable
Lydia made the process so easy. Would definately work with her again in the future

Trusted Agent profile · Marylebone, London
Verified
★★★★★
158 reviews across 2 platforms
Henrietta House, Henrietta Place, Marylebone, London, W1G 0NB
Part of CBRE Residential, see every office.
CBRE Residential's office in Marylebone, London, at Henrietta House, is rated 4.7 out of 5 across 158 reviews on two platforms, including 135 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew was an outstanding flat agent for us. Very responsible, proactive, and enthusiastic. Always available and quick to respond to all sorts of queries.Read the review from sellers
I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ...Read all 4 from landlords
As all good real estate agents do, Lydia first tested me by showing me a few properties to gauge what really interested me. Then she found the perfect apartment ...Read all 14 from tenants
CBRE Residential are experts in prime London homes. We’re part of CBRE’s globally leading business in real estate services and investment. We offer a range of stunning properties to buy or let, as well as investment, management and consultancy services.
Every review we hold for the Marylebone office, from every platform, shown as written. First names only.
5/5
Very helpful, diligent and knowledgable
Lydia made the process so easy. Would definately work with her again in the future
5/5
Best offices in town.
Thank you Adrian. We are very proud of Henrietta House and are pleased to hear that you enjoy it as well.
5/5
Carlo Saraniti is reliable and trustworthy business partner, highly recommend !
5/5
Very efficient service! Especially Carlo is extremely helpful and friendly.
5/5
Emily Baker is the best property manager in the world!
5/5
Carlo Saraniti is reliable and trustworthy business partner, highly recommend !
4/5
Matthew has been very helpful, and ensured the entire rental process went smoothly!
5/5
I work with a lot of agents but none of them are as much of a joy to work with; Sophie Gittens always works hard to get the deal done and I genuinely feel that she is working for my interests just as much as the landlords. A fantastic negotiator and a lovely person to be around.
5/5
CBRE are the most professional property services firm I’ve had the pleasure of working with. The firm are solutions orientated and have helped my business with multiple challenges over the last few decades.
5/5
This company helped me find an appartment in central London. They never made it feel like I had to buy the place and never put any pressure on me. They were very knowledgeable and were very easy to talk to.
4/5
Great offices show casing the firm's services
5/5
Amazing hotel! Great value for money, outstanding customer service and was made to feel welcome and safe the entire time. Gorgeous room and lovely breakfast, which was well socially distanced. Overall an amazing stay, we will definitely be back!
5/5
Global property super power! Boom!
1/5
They’ll unlawfully deduct wages when you leave for tools that were handed back. They also fraudulently create jobs that the client didn’t ask to be done.
5/5
Matthew has pulled out all the stops
to find a suitable tenant for my property, taking into account everything I had to say and remaining calm, helpful, efficient and always obtainable in a situation which demanded these attributes more than most. He is a pleasure to do business with.
5/5
Excellent Customer Service
It is our first ever time renting a property and Matthew has gone above and beyond to answer all of our queries and inform us about everything we needed to know. He has been excellent and would definitely recommend his service in future.
5/5
Sophie helped me recently find an apartment, she was so attentive , and was always available whenever I needed to enquire about things. She also was honest , and casual which makes dealing with her a pleasure. Thanks CBRE
5/5
Working alongside CBRE makes things very easy as they are always knowledgeable and happy to assist with any property issues. Emily Baker who i dealt with was always very professional and easy to communicate with
5/5
Great service! On two separate occasions, I had something broken in the apartment that needed urgent attention. They made sure it was fixed on the same-day. And, they are really easy to work with!
5/5
Great service from Matthew FW when viewing an apartment. Really took into account to what I was looking for, pointed out the details I was interested in, and knew the area well. Definitely happy with the delivery.
5/5
I was assisted by Carlo Saraniti, property manager for moving out. The moving out experience was swift with his assistance. He has replied email very fast and always caring about the tenant
5/5
Carlo at CBRE is always really happy to help and a pleasure to work alongside. He responds very quickly to anything asked of him and is always very professional and kind.
5/5
I was assisted by Carlo Saraniti, property manager for moving out. The moving out experience was swift with his assistance. He has replied email very fast and always caring about the tenant
5/5
I’d like to leave a review for the aprtment manager Carlo Saraniti who helped me solve council tax issues, that was very helpful. Thanks a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Winona wrote: "I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ..."
14 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "As all good real estate agents do, Lydia first tested me by showing me a few properties to gauge what really interested me. Then she found the perfect apartment ..."