Frost's Estate Agents, Marshalswick reviews

★★★★★ 5/5

Google

Tom was great. Sold my property so quickly when another estate agent failed. Kept us updated throughout the whole process. Great service. Give Frosts a go, and you will not be disappointed. If I could give 10 stars 🌟 I would. …

Michele · 23 August 2023

★★★★★ 5/5

Google

I can thoroughly recommend Frost's Estate Agents. Matthew Brand was very professional and certainly knows his profession. He sold my house within one week which was very impressive ! What I appreciated the most was they got on with their job, kept me informed and didn't hound me (as I have experienced with other estate agents in the past) Thank you for all your hard work.

Lynne · 21 January 2020

★★★★★ 5/5

Google

We had a great house viewing with Adam. He answered our questions, wasn't intrusive and made the experience very pleasant. No complaints at all!

Stefan · 20 February 2026

★★★★★ 5/5

Google

I had a viewing today with Frost’s and Wendy was so kind as to call me 30min prior to the appointment to say I could arrive early if I wanted. In addition to that, Wendy was so helpful and provided exceptional service, I highly recommend Frost’s!

David · 26 March 2023

★★★★★ 5/5

Google

The team at Frosts Marshalswick were great. Our sale was a probate sale, so maybe a little bit easier than the norm, but they dealt with the sale swiftly and with compassion for our situation. The house was sold and an offer agreed as soon as it hit the market and we had completed within 4 months of the process starting! Couldnt have gone better. Thank you!

Claire · 21 January 2019

★★★★★ 5/5

Google

Had really good service from Frosts and have found my forever home. Wendy and Jeanette were two of the ladies that showed me around the properties both knowledgeable and knew their stuff giving you answers to all your queries. Would recommend Frosts for a great sales service.

Diane · 20 January 2023

★★★★★ 5/5

Google

Thank you Trudie, Tom and the team @ Frosts Marshalswick for all your help with the house buying process ! They are quick, helped accelerate the process and the completion was done in record time! Definitely recommended!

Shinoj · 13 April 2025

★★★★★ 5/5

Google

Been doing a bit of house/apartment hunting in the area & was finding it really tough with other agencies being too pushy & feeling pressured into taking a place. But coming to you guys has been really helpful & was so much more relaxed. A special thank you to Daniela for all of her help. Thanks for taking the time to be so friendly & patient!

Mark · 21 January 2018

★★★★★ 5/5

Google

Just finished a viewing with Wendy, she is absolutely amazing and nice, well prepared to answer all of our questions. It was an enjoyable and smooth viewing.

Samuel · 20 December 2025

★★★★★ 5/5

Google

We had never been landlords before so the prospect was daunting and a little overwhelming. Sarah has been on hand to answer every question however trivial and she has always done so with patience and clarity. We have genuinely felt that she is more than happy to help us rest easy with every query.PositiveResponsiveness, Professionalism

Hatch5Man · 26 August 2021

★★★★★ 5/5

Google

I was very impressed by the way Frost's managed our purchase from end to end. Credit and recognition particularly to Trudie Cobb who drove the process and ensured all sides were clear and aware at all times. And did so in a professional, friendly and efficient manner. Thank you Trudie & thank you Frosts!PositiveResponsiveness, Professionalism

Simon · 26 August 2021

★★★★★ 5/5

Google

Many thanks to Shaun, Matt, Rose and Sarah at Frosts Estate Agents, all very nice, helpful and exeptionally patient. I would especially like to thank Trudie Cobb who without her brilliance, I dont think I could have sold my house without her!! Thank you all for your hard work and dedication!PositiveResponsiveness, Quality, Professionalism, Value

Drew · 26 August 2021

★★★★★ 5/5

Google

Shaun Denton was amazing. The level of care and service was exceptional. Simply the best.

Alex · 4 October 2024

★★★★★ 5/5

Google

First class service selling my property from start to finish.

David · 22 April 2026

★★★★★ 5/5

Google

We recently purchased a property through Frost's and had exceptional service. Trudie and Shaun worked tirelessly throughout the process. Hats off to Shaun for his hard work in keeping the chain together, constantly updating us and ultimately getting it over the line. We already know who we will be going if we need to move!

Sarah · 11 December 2024

★★★★★ 1/5

Google

Not at all impressed with the service I received from Frosts. Firstly, they hardly ever gave feedback on how they were getting on with selling the property and even when there was a viewing, they never gave feedback unless I asked for it. I was not the only one to have this problem as someone else I know were using Frosts and they said the same thing. All they seemed to do is continually want to lower the price to get a sale. When finally they managed to get an offer, they seemed to be representing the buyer more than myself and getting me to take a low offer just to get a sale and trying some rather dubious tactics to do so. It was so bad, that we were even negotiating a price by email as they couldn’t be bothered to call me. Maybe they need to watch some programs as to how real estate agents work, million dollars listing they most defiantly are not. I have moved to another estate agent and getting the service you would expect

Gordon · 24 June 2023

★★★★★ 5/5

Google

Tom, the agent I was in contact with throughout my experience at Frosts, was knowledgable, pleasant and friendly during the course of the purchase. He helped greatly in finding the right property for me and, when the time came, was able to put me straight in contact with a mortgage advisor for advice and solicitor to smooth out the whole process. All in all, a wonderful experience from start to finish. I would highly recommend their services.

Charles · 23 August 2023

★★★★★ 5/5

Google

Sold my property with Frosts. Very efficient from start to finish. All the staff were very pleasant, especially Shaun who kept me informed all the way through. Very pleased. Would definitely use them again 😊 …

Helen · 20 January 2023

★★★★★ 5/5

Google

Excellent service. In a challenging market, didn't take their foot off the pedal once, and went above and beyond on several occasions during the course of the transaction. Matthew, Shaun and Trudie - thank you so much for all your help and assistance. Would not hesitate to recommend Frosts. Suzanne

S · 21 January 2020

★★★★★ 5/5

Google

Thanks Shaun, You have been a great help with our property search. unlike other estate agents that ask what your criteria is, then just send you every house in there portfolio. Frosts (Shaun) actually send you properties that you are interested in. They are a great team to work with. Thanks again.

Mark · 21 January 2019

★★★★★ 5/5

Google

My wife and I would like to say a massive thanks to Trudie, Matt, Shaun and the team from the Marshalswick office for their hard work and dedication in progressing the sale of our property. We really appreciate your tireless efforts and high standards. All the best and keep up the good work.

Del · 21 January 2018

★★★★★ 5/5

Google

We are currently in the process of purchasing a property through Frosts in Marshalswick. We can't recommend Matthew Brand highly enough. I don't think we would be where we are now without his help. He is knowledgeable, professional and above all honest. Well done Matt and the rest of the team.

Angela · 21 January 2019

★★★★★ 5/5

Google

In a tough market and trying to sell my house whilst living in another country, the team at Frosts were excellent in every way. Matt and Sean very honest and professional. Trudie also spent so much time in chasing the rest of the chain and making it all happen. Highly recommended

Manesh · 21 January 2019

★★★★★ 5/5

Google

Matt, Shaun and Trudie were very friendly, cheerful and customer focused, but always professional. Felt like they were doing their absolute best to ensure that the house-selling experience didn't become traumatic or stressful. Dealings, whether face-to-face, telephone or email were efficient and a pleasurable experience. As a customer I always felt valued.

Pam · 21 January 2018