Every review we hold for the Marshalswick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently sold my late parents house through Frosts (Marshalswick).Sale was dealt with by Matt and Shaun who quickly found a buyer.
The entire process was dealt with efficiently by the team and Trudie went the extra mile to process the transaction
Excellent communication and all round professional service
John · 21 January 2020
Agent replied · 20 January 2024
Thanks John we are really pleased that everything went well and that you were happy with the service that you have received and we will let the team know.
★★★★★ 5/5
GoogleI dealt with Wendy who showed us round. She was brilliant! Honest, informative and friendly. Made the whole process easy.
Shaun was our contact back at the office who was also brilliant.PositiveQuality, Professionalism
C · 26 August 2022
Agent replied · 20 January 2024
Thank you Conor for your great review. I will pass your feedback on to Wendy (and Shaun) who I'm sure will be delighted.
★★★★★ 5/5
GoogleI have a wonderful day today as I met Wendy who is perfect and did a marvellous job to introduce and explain every details to me. Thanks to Wendy
Gary · 20 January 2023
Agent replied · 20 January 2024
Thank you Gary for your lovely five star review, we will pass your comments onto Wendy!
★★★★★ 5/5
GoogleI want to thank especially John, Shaun and Trudy for being all very friendly and helpful all the way through. Professional advice from the beginning till the end.
Christine · 20 January 2023
Agent replied · 20 January 2024
Thank you Christine for your wonderful review of our Marshalswick team. I will pass on your great comments to John, Shaun and Trudy, who I'm sure will be delighted.
★★★★★ 5/5
GoogleDelighted to have contacted Matt at Frosts Marshalwick this afternoon.
The attention to detail & prompt communication is excellent.
My property in Jersey Farm was sold through this office & I would happily return to them in the future for purchasing a property in the St.Albans area.
Theresia · 21 January 2019
Agent replied · 20 January 2024
Thank you Theresia we appreciate the time you have taken to let us know, Matt and the team will be really pleased to hear what you have had to say. Let us know if you need any help in the future.
★★★★★ 5/5
GoogleTrudie, Shaun and the team were really helpful and worked hard to secure a sale in complex conditions.
James · 22 September 2023
Agent replied · 20 January 2024
Thank you James for taking the time to leave Frost's a great five star review!
★★★★★ 5/5
GoogleTrudie Cobb has been efficient and organised, ensuring our sale and the chain progresses seamlessly!
Heather · 22 October 2023
Agent replied · 20 January 2024
Thank you Heather for leaving such a great five star review!
★★★★★ 5/5
GoogleMany thanks to Trudie and the Frost's office at Marshalswick for completing the sale of my property.
Geoff · 23 August 2023
Agent replied · 20 January 2024
Thank you Geoff for your five star review!
★★★★★ 5/5
GoogleWendy is lovely to show around the area and houses for us. Very friendly and welcoming people. Thank you
Hui · 24 June 2023
Agent replied · 20 January 2024
Thank you for your lovely five star review!
★★★★★ 5/5
GoogleThank Thomas for your support throughout. You are really nice and friendly. Also, Wendy is so experienced and helpful.
Marjorie · 24 June 2023
Agent replied · 20 January 2024
Thank you very much for your great five star review!
★★★★★ 5/5
GoogleDan, Neil and the team were professional and effective when selling my property. They found a good buyer and made the sale process very easy for me while working around the restrictions of covid 19. Thank you.
Luke · 20 January 2021
Agent replied · 20 January 2024
Thank you Luke that is really lovely to hear and we really appreciate the time you have taken to leave feedback
★★★★★ 5/5
GoogleGreat service received from a valuer from Frosts at Marshalswick in St. Albans. Very friendly, open and honest , was great to get the value we were hoping for together with a marketing strategy for when we were ready to sell. Didn’t put pressure on and left it for us to instigate which was perfect ! Highly recommend
Sepideh · 28 May 2025
★★★★★ 5/5
GoogleThank you Shaun and the rest of your fantastic team, my husband and i have now found our dream home not only at an affordable price but also a well desired location. we are very pleased to with your patience and outstanding services.
Mandy · 21 January 2018
Agent replied · 20 January 2024
Thank you Mandy Lou it's kind of you to take the time to let us know, the team will be delighted.
★★★★★ 5/5
GoogleFrom my first conversation with Matt who onboarded us through to Tom who helped with the viewings and Trudie who sales progressed the long chain, the team worked extremely well together and kept me updated throughout. I cannot recommend the team enough! Thank you all!
Gemma · 24 August 2024
Agent replied · 25 October 2024
Thank you Gemma for leaving a brilliant five star review!
★★★★★ 5/5
GoogleShaun has been fantastic. Dedicated, enthusiastic and best of all, answered questions directly without beating around the bush! His enthusiasm brings with him a positive energy which is important for anyone making a huge commitment. I wish you all the very best.
Shu · 21 January 2018
Agent replied · 20 January 2024
Thank you very much for letting us know Shu Theng Ng we appreciate your feedback.
★★★★★ 5/5
GoogleWe rented a flat through Frost's for two years. Previously we had had a negative experience with another letting agent (there next door neighbour) and were very wary.
Frost's showed us lots of properties and were very professional and informative.
Renting though them has been easy and we have had no issues.
Any maintaince problems were dealt with and fixed in good time.
We dealt mainly with Chloe who was very friendly and supportive. At the end of our tenancy we got our deposit back no issues very quickly.
I would 100% recommend Frost's to any renters!!!PositiveResponsiveness, Professionalism
Emily · 26 August 2021
Agent replied · 20 January 2024
Thank you Emily for your excellent review. I will pass your great comments on to Chloe and the team, who I'm sure will be delighted.
★★★★★ 5/5
GoogleWendy is a very helpful and reliable agent. She help me to solve a lot of problems.
LM · 25 May 2023
Agent replied · 20 January 2024
Thank you for your lovely five star review!
★★★★★ 5/5
GoogleMatt came to value our house on Monday, photographs were taken Tuesday, it went live Wednesday and we had two offers by Saturday
What more can we say a massive thank you to all you guys at Marshalswick😁 …
Sue · 9 November 2024
Agent replied · 9 December 2024
Thank you Sue for your wonderful review!
★★★★★ 5/5
GoogleMatthew , Trudi and the team performed an excellent job in selling our home in a difficult market , and I would thoroughly recommend their market knowledge in the sale of your home. Thankyou all for your efforts.
Alan · 21 January 2020
Agent replied · 20 January 2024
Thank you Alan that's great to hear we are really grateful for your lovely feedback we wish you well and please do not hesitate to contact us if you have any further questions.
★★★★★ 5/5
GoogleHaving just exchanged on our house sale and purchase, we'd like to thank Matthew and Shaun at Marshalswick, and Trudie at Wheathampstead for a very professional service. We've been guided and supported every inch of the way. (Mr and Mrs Smyth)
Sue · 21 January 2018
Agent replied · 20 January 2024
Thank you very much Sue we really appreciate your feedback.
★★★★★ 5/5
GoogleFirst time buyer and First time using Frost's and have absolutely no complaints. I would like to say a huge thank you to Shaun, Trudie and Matt for making this process as easy as possible. Professional yet personal would highly recommend.
Annabel · 21 January 2018
Agent replied · 20 January 2024
Hello Annabel, that's great to hear and congratulations on the purchase of your first home please don't hesitate to call us if you need any further help in the future
★★★★★ 5/5
GoogleTom and Trudie have been excellent throughout the long painful process of selling our flat and moving on to our new home. Great service from people who care and always will pick up the phone and speak with you.
Oliver · 29 October 2024
Agent replied · 12 November 2024
Hi Oliver,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleToday we dealt with Wendy who showed us round. She was lovely! Honest and friendly. Made the whole process easy.
Oxana · 20 January 2023
Agent replied · 20 January 2024
Thank you Oxana for your lovely review, and I'm sure Wendy will be delighted to hear your comments.
★★★★★ 5/5
GoogleTrudie has been helpful in every aspect! Very thankful.
Sandra · 21 November 2023
Agent replied · 20 January 2024
Thank you Sandra for leaving such a lovely five star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.