Trusted Agent profile · Marlborough

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Jones Robinson Marlborough reviews

★★★★★ Excellent

330 reviews across 1 platform

139B High Street, Marlborough, SN8 1HN

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Jones Robinson's office in Marlborough, at 139B High Street, is rated 5.0 out of 5 across 330 reviews on 1 platform, including 330 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.

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5.0 / 5

330

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Marlborough

At Jones Robinson, estate agents in Marlborough, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Marlborough, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Since we merged with Devizes-based Martin Walker two years ago, the Marlborough area had been the missing link between our estate agent branches in Devizes, Newbury, and neighbouring offices in Didcot and Lambourn. So, we were delighted to open our fifth estate agent office in Marlborough's prestigious High Street in March 2019. Michael Simpson heads up the sales department and Laura Davenport looks after new business for the lettings department, both having worked from our Newbury office for several years. Senior Valuer Kate Ormond, Sales Consultant Deborah Harris and Viewings Consultant Jenny Thompson complete the Marlborough team. Our Marlborough estate agents office is proud to support the local rugby club and St Michael's Primary School in Aldbourne, and have helped with numerous charitable events since opening. The Marlborough estate agents office can be reached on 01672 556640 or simply call in and see them at the top of the High Street near the town hall.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Marlborough office, from every platform, shown as written. First names only.

5/5

Google

We were delighted with the service we received from Jones Robinson and Kate and her team went above and beyond all our expectations to secure the sale of our property. Kate negotiated throughout the complex chain we had, and held our hands …

Gordon · 8 October 2022

Agent replied · 31 July 2023

Thank you so much for this fabulous feedback for the whole team - we have loved being of help to you!

5/5

Google

Am pleased I moved to Jones Robinson, they achieved the sale of my house that was on the market for two years. The staff were very professional and helpful. …

Clay · 8 October 2025

Agent replied · 30 May 2026

Thank you for posting this lovely review for our Marlborough office!

5/5

Google

Great experience with Jones Robinson (Marlborough). Deborah Harris never failed to keep us informed and was proactive throughout. Technically they weren’t even our agent (bought through them) but nonetheless always friendly and helpful. THANK YOU for making our move happen.

Christian · 22 June 2025

Agent replied · 24 August 2024

Thank you, Christian. We really appreciate you posting this for Deborah.

5/5

Google

Excellent, efficient but friendly Service from the Staff. Always contactable and very helpful, always made an effort to answer any queries in as short a time as possible. …

Sheilagh · 8 October 2025

Agent replied · 30 May 2026

Sheilagh - thank you for posting this lovely recommendation for our Marlborough team!

5/5

Google

Fantastic people giving a very professional and friendly experience in letting my house. If you want great service and value for money look no further.

Keith · 13 November 2025

Agent replied · 13 April 2026

Thank you, Keith! We really appreciate you posting this review.

5/5

Google

We completed on the sale of our property in July, Michael and the team were brilliant, arranging viewings in a block when possible, actually the property sold really quickly as Michael already had buyers on a waiting list for properties …

Clare · 8 October 2022

Agent replied · 31 July 2023

Thank you Clare, this is fabulous feedback! Michael and the team will absolutely love reading your comments!

5/5

Google

Great service received from Jones Robinson & thank you Deborah who was our main contact from our first viewing. We found Deborah was always approachable, professional & quick to respond to our questions and needs. On our first viewing it …

Lesley · 8 October 2022

Agent replied · 31 July 2023

Thank you for taking the time to post this review Lesley! Deborah and the team have been delighted to be of help.

5/5

Google

I cannot thank Michael and his team enough, especially Deborah who has kept us informed all the way along the long road to completion of the sale of our property. The professionalism of this team can only be described as outstanding. Thank you.

Graham · 22 June 2022

Agent replied

Thank you Graham, we really appreciate you taking the time to post a review for us!

5/5

Google

Claire and Karen have been brilliant. Booking me in for viewing's of houses, their local knowledge of the area has been really helpful and they are both very friendly and enthusiastic :0)

Mylyn · 30 August 2025

Agent replied

Thank you Mylyn, that's great feedback for Vanessa, she will love reading your comments! We hope you will be very happy in your new home.

5/5

Google

Deborah at the Marlborough office was lovely with helping us relocate. I initially called to gauge house prices. She guided me through options recommended a financial advisor & solicitors. Later Deborah was able to help further as we bought …

Karen · 8 October 2022

Agent replied · 31 July 2023

Thank you for taking the time to post this lovely review Karen! Deborah and the team will love reading this!

5/5

Google

Everyone I dealt with was kind, friendly, responsive, efficient and helpful. They were very patient with me as I pulled out of a sale and bought a different house, maintaining their positive attitude and continuing to support me. As a buyer, I can’t recommend enough!

Amanda · 13 February 2026

5/5

Google

Great experience. Really friendly team, always willing to entertain questions over the phone or via email. …

Benj · 8 January 2026

Agent replied · 16 January 2026

That's so great to hear - Toby and Amie will really appreciate your feedback and were so pleased to be of service!

5/5

Google

The team at Jones Robinson, Marlborough provided us with a fantastic service throughout the purchase process. Deborah Harris was our main point of contact and was a pleasure to work with, being both professional and personable. Nothing was …

Penny · 8 October 2022

Agent replied · 31 July 2023

Thank you, Penny! Deborah loved being of help and we really appreciate your recommendation.

5/5

Google

Our experiences working with Jones Robinson were all good. At each point of the sale of our property the were highly professional, responsive, and communicated with us well. I would definitely work with them again should the need arise.

John · 30 May 2025

Agent replied · 30 May 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

The team in Marlborough have been excellent through the fun of selling a house. With such turbulent conditions, Sophie has been exceptionally honest and been a fantastic support throughout. Thank you

Bertie · 22 June 2023

Agent replied · 31 July 2023

Thank you, Bertie for taking the time to post this! Sophie will love reading these kind comments!

5/5

Google

Full marks to Jones Robinson for the expeditious way they handled our house sale. Sound advice, low-key, no-pressure approach, simple good will and kindness combined with thorough knowledge of the market and great local experience. Hard to beat.

Hugh · 30 May 2025

Agent replied · 30 May 2026

Thank you so much for this fabulous review Hugh! We really appreciate your feedback.

5/5

Google

A great team with Michael at the helm but each one, Kate, Deborah and Jenny were all professional, empathetic, and friendly. All were knowledgeable about the local area, and I felt confident when they did a viewing on my behalf. I felt a …

Carol · 8 October 2021

Agent replied

Thank you Carol, we really appreciate your kind words! Our Marlborough team will be delighted to read your feedback and were, of course, very happy to be of help.

5/5

Google

Kate at JR Marlborough is a rare find - professional, positive and utterly reliable. She won my trust and helped me complete the sale of my house. If you're going to sell a house in Marlborough, ask for Kate.

Christian · 22 June 2022

Agent replied · 31 July 2023

Thank you for taking the time to post this lovely review Christian! Kate will love reading this!

5/5

Google

The Marlborough team provide Incredible service, personal yet professional. They are great communicators and really know their stuff. Sophie, Deborah & Michael were on hand throughout our journey as first time buyers, to answer our …

Jade · 8 October 2022

Agent replied · 31 July 2023

Thank you Jade, it's so kind of you to post a review for us - Sophie, Deborah and Michael will be absolutely delighted to read your feedback!

5/5

Google

Thank you to Michael, Sophie and Deborah for all their patience and kindness in the sale, it’s been a long road but we got there. Thank you x

Annmarie · 22 June 2023

Agent replied · 31 July 2023

Thank you for taking the time to post this review Annmarie! Michael, Sophie and Deborah have been delighted to be of help.

5/5

Google

My husband and I highly recommend using Jones Robinson, the service they gave was second to none. Right from the outset Rosie and Kate were exceptional in the service they gave us in selling our house and purchasing our forever home. They …

Tracy · 8 October 2021

Agent replied · 31 July 2023

Thank you Tracy, we really appreciate your feedback. Rosie and Kate loved being of help!

5/5

Google

I was delighted with all the help and services I received from the entire team at Jones Robinson in Marlborough and would most certainly recommend them to assist with buying and selling your home.

Mark · 13 June 2025

Agent replied · 23 January 2025

Thank you, Mark. We really appreciate you posting this for the Marlborough team!

5/5

Google

We sold our house and also ended up buying our new one through Michael at Jones Robinson. Michael was always honest and realistic from the start, and we got an offer at a price we were happy with in 6 weeks. Michael will not provide advice …

L · 8 October 2020

Agent replied

Thank you for this great feedback which Google have now published. Michael will be thrilled to read your comments and we are truly grateful for you taking the time to post a review for us!

5/5

Google

Kate Ormond was extremely friendly and very professional and very helpful with all our queries. We had several queries that needed to be resolved and nothing was too much trouble. Even after we bought the house she followed up with some …

Bryan · 8 October 2021

Agent replied · 31 July 2023

Thank you Bryan, that's great feedback and we really appreciate you taking the time to post your review!

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Questions about Jones Robinson Marlborough

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Marlborough won Gold; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Lambourn won Trusted Agent.

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