Trusted Agent profile · Marlborough
Verified
★★★★★
331 reviews across 1 platform
139B High Street, Marlborough, SN8 1HN
Part of Jones Robinson, see every office.
Jones Robinson's office in Marlborough, at 139B High Street, is rated 5.0 out of 5 across 331 reviews on 1 platform, including 331 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.
At Jones Robinson, estate agents in Marlborough, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Marlborough, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Since we merged with Devizes-based Martin Walker two years ago, the Marlborough area had been the missing link between our estate agent branches in Devizes, Newbury, and neighbouring offices in Didcot and Lambourn. So, we were delighted to open our fifth estate agent office in Marlborough's prestigious High Street in March 2019. Michael Simpson heads up the sales department and Laura Davenport looks after new business for the lettings department, both having worked from our Newbury office for several years. Senior Valuer Kate Ormond, Sales Consultant Deborah Harris and Viewings Consultant Jenny Thompson complete the Marlborough team. Our Marlborough estate agents office is proud to support the local rugby club and St Michael's Primary School in Aldbourne, and have helped with numerous charitable events since opening. The Marlborough estate agents office can be reached on 01672 556640 or simply call in and see them at the top of the High Street near the town hall.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Marlborough office, from every platform, shown as written. First names only.
5/5
GoogleKate Ormond was extremely friendly and very professional and very helpful with all our queries. We had several queries that needed to be resolved and nothing was too much trouble. Even after we bought the house she followed up with some …
Thank you Bryan, that's great feedback and we really appreciate you taking the time to post your review!
5/5
GoogleLisa was so helpful and very easy to talk to and is nothing like the other agency worker (from different companies I have worked with in the past .) She has done so much to help already!!
Thank you Tristan, that's great feedback for Lisa! We really appreciate it.
5/5
GoogleWe have just purchased a property in Marlborough and the service we received from Michael and the team at Jones Robinson has been nothing but outstanding. At a very stressful time they reassured and supported our purchase. I cannot rate them highly enough.
Thank you so much Simon, we are so pleased you were happy with the service received from Michael and the Marlborough team!
5/5
GoogleI would highly recommend choosing Jones Robinson, Marlborough to sell your home. Michael and his team are friendly and professional in all areas and were always happy to guide and advise during a difficult divorce sale. The way which Jones …
Thank you Kim, that's lovely feedback for Michael, Kate and Deborah, they will be so pleased to read your review! We hope we can help again in the future!
5/5
GoogleJones Robinson Marlborough were superb in supporting us over the last 2 years as we rented our home, and the sold with them. Michael and the team were very attentive, continually updating us on progress and offering sound, honest advice …
Thank you so much for this lovely review, Harry - Michael and the team have been delighted to help and will absolutely love reading your feedback!
5/5
GoogleJones Robinson assisted me with the purchase of a new property. They were were always on hand to answer any questions and were great at keeping the buying process moving. Deborah was superb throughout. Thank you!
Thank you, Nick, for posting this kind review! Deborah will love reading these comments!
5/5
GoogleJones Robinson Estate Agents visited us today to value our property. We were impressed by their professional and measured approach taken in estimating the value of our one of a kind property.
Thank you so much for this review, we were so pleased to be of assistance!
5/5
GoogleJones Robinson have been very efficient and supportive throughout the sale of our daughter’s house in Marlborough. All the staff are very helpful and could not do more to achieve a sale.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleThe staff at Jones Robinson worked really hard and with great patience in what has been a very difficult time to sell houses. The staff are knowledgeable and approachable.
Thank you, Ros! We really appreciate you posting this review.
5/5
GoogleExcellent service, very thorough, beautiful photos and video of our property and great advice from start to finish. Every member of the team was a delight to deal with!
Thank you, Tracey. We really appreciate you posting this review!
5/5
GoogleThroughout the process of selling my Mother’s house, Kate and the team were a pleasure to deal with and thoroughly professional. Questions were always answered, calls were always replied to and we were always kept informed. Despite …
Thank you David, we really appreciate you taking the time to post a review - Kate will love reading your feedback!
5/5
GoogleI have just sold my house through Jones Robinson and could not have had a better experience. …
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleExcellent service, honest staff with total respect for your property, nothing is to much trouble and always keep you up to date with whats going on. many thanks to Michael and his team. (made are dream possible) best wishes Ricky and Diane Jones
Thank you so much for your lovely comments, which Google have now published. Michael and his team were very pleased to have been of service and they will really appreciate your feedback!
5/5
GoogleFrom start to finish, Michael was incredibly personable, attentive and professional. It's been a longer process than expected with an election, Brexit and then Covid slowing things down, but Michael's level of service was unwavering. Not …
Thank you Aaron, that's so kind of you to post a review, we really appreciate and Michael, Rosie and the Marlborough team will be delighted to read your feedback!
5/5
GoogleSelling our home through Michael and his team at Jones Robinson, Marlborough, was the best decision. They were utterly professional, from initial meeting, market appraisal through to completion. Their website and online presence is up to …
Thank you so much for these amazing comments Jo! Michael and the team will be delighted to read your feedback and look forward to helping you again in the future!
5/5
GoogleSuch a professional & lovely company to deal with. A special shout out to Sophie, who went above & beyond when answering questions and an absolute pleasure to deal with. Thank you!
Thank you for leaving this lovely review, Carly! Sophie will love reading your kind comments!
5/5
GoogleMichael and his team in Marlborough recently sold our cottage. We cannot fault the service. From start to finish it was excellent. Michael always returned calls promptly and his communication was spot-on. He always kept in touch with us to …
Thank you so much for this fantastic feedback, we really do appreciate it. I know Michael enjoyed working for you and was really pleased to sell your lovely cottage!
5/5
GoogleI cannot praise Michael and his team at Jones Robinson, Marlborough highly enough. Throughout the sometimes stressful process from valuation to exchange, Michael has held my hand at every turn. Every question I had, however trivial, was answered promptly and with respect.
Thank you for your feedback Ellen, we really appreciate it and I know Michael will be delighted to read your comments.
5/5
GoogleWe were delighted with the service we received from the whole team at Jones Robinson. Their sales staff are all highly professional and thoroughly engaging. Thanks so much to Michael, Kate and the rest of the team!
Thank you so much Adrian, we really appreciate you taking the time to post a review and were very pleased to have been of help!
4/5
GoogleMichael and the team at Jones Robinson Marlborough office handled my parents house move with professionalism and care. They soothed my brow when I was stressed and quickly and effectively handled any concerns that we had. I would highly recommend them.
Thank you for posting this review, Alison!
5/5
GoogleWe recently helped my 91 year old Mother to sell her flat through Jones Robinson in Marlborough. The whole team were totally professional and also caring and thoughtful. We live a long way off so finding a company we could trust to both act …
Stewart - thank you for posting this lovely recommendation for our Marlborough branch! Michael and Deborah have loved being of help.
5/5
GooglePleasantly professional, patient and polite. An uncomplicated way to buy and sell a property and always an emphasis on customer service. Recommended.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleRealy helpful and friendly, totally professional, and would highly recommend Jones Robinson as an estate agent, the best experience I have had through buying my property
Thank you, Dave! We really appreciate you posting this review.
5/5
GoogleIncredible service from the lovely Toby! Always on hand to assist with any questions and made the full sale process so calm and easy! 10/10
Thank you for taking the time to post this review, Georgie! Toby has loved being of help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Marlborough won Gold; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Lambourn won Trusted Agent.
