Trusted Agent profile · Marlborough
Verified
★★★★★
331 reviews across 1 platform
139B High Street, Marlborough, SN8 1HN
Part of Jones Robinson, see every office.
Jones Robinson's office in Marlborough, at 139B High Street, is rated 5.0 out of 5 across 331 reviews on 1 platform, including 331 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.
At Jones Robinson, estate agents in Marlborough, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Marlborough, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Since we merged with Devizes-based Martin Walker two years ago, the Marlborough area had been the missing link between our estate agent branches in Devizes, Newbury, and neighbouring offices in Didcot and Lambourn. So, we were delighted to open our fifth estate agent office in Marlborough's prestigious High Street in March 2019. Michael Simpson heads up the sales department and Laura Davenport looks after new business for the lettings department, both having worked from our Newbury office for several years. Senior Valuer Kate Ormond, Sales Consultant Deborah Harris and Viewings Consultant Jenny Thompson complete the Marlborough team. Our Marlborough estate agents office is proud to support the local rugby club and St Michael's Primary School in Aldbourne, and have helped with numerous charitable events since opening. The Marlborough estate agents office can be reached on 01672 556640 or simply call in and see them at the top of the High Street near the town hall.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Marlborough office, from every platform, shown as written. First names only.
5/5
GoogleLaura and the team have been extremely helpful with the process of renting out our property. They are also on hand to answer any questions we have along the way. Would highly recommend J&R in the Malborough area. Thanks again!
Thank you for your comments, Jonny, we really appreciate you taking the time to post this review.
5/5
GoogleExcellent service from Michael and the team at Jones Robinson Marlborough. Prompt, polite and efficient - highly recommended.
Thank you, Thomas, we really appreciate your kind recommendation! Michael and the team will be delighted to read your feedback!
5/5
GoogleMichael and the team provided a great service. The flat was sold very quickly. The process through to completion was a little longer than hoped but they did everything possible to ensure effective communication between the parties involved.
Barbara, thank you for taking the time to post this review, our Marlborough team will be extremely grateful and I know they worked really hard for you!
4/5
GoogleJones Robinson have supported us through a very protracted and turbulent sale where the bottom of the chain dropped out three times; they have been proactive, patient and sensitive to our needs and emotions! We had some issues with the sale …
Thank you for taking the time to post this review, Sara!
5/5
GoogleWe were delighted with the service Michael and his team provided when selling our home recently. From initial valuation to completion we received a professional responsive service.
Thank you so much Jacqueline, we really appreciate your feedback!
5/5
GoogleOur agent, Michael, was extremely helpful, patient & attentive. His communication was extremely clear and he guided us through the process efficiently.
Thank you for taking the time to post this review, Susannah! Michael has loved being of help.
5/5
GoogleWe find Caroline Findlay very courteous , considerate and efficient and it is always a pleasure when she visits for our routine house inspections.
Thank you for posting feedback for Caroline, she will really appreciate your kind words.
5/5
GoogleWe have recently sold a property with Jones Robinson in Marlborough. From the outset, the experience was five star. Michael, Laura and Wendy were professional, pro-active and approachable. We were kept informed at every stage, …
Jo, thank you so much for your kind words, the Marlborough team will really appreciate your feedback and we are pleased to have been of service.
5/5
GoogleExcellent support from both Toby and Amy making the process as smooth as moving house can be
Thank you for posting this review, Stephen! We really appreciate it!
5/5
GoogleOur experience with Jones Robinson has been exceptional and has completely changed our perception of estate agents. Jones Robinson were always available to speak to and always returned our calls. We were in a chain of ten to complete within …
Thank you for posting this kind review, Krys! Michael, Deborah and Chloe they will love reading these comments.
5/5
GoogleVery professional service from all Jones Robinson staff, who steered us expertly through the sales process. We would highly recommend them.
Thank you for posting this kind recommendation, Margaret!
5/5
GoogleAbsolutely brilliant service, very professional and considerate to our needs. Do not hesitate to use this first class estate agent.
Thank you, Ruth! We really appreciate you posting this lovely review.
5/5
GoogleFrom the first point of contact with Michael and the team at Jones Robinson it was refreshing to be dealing with people who are engaged, responsive and knowledgeable. …
Thanks Ed, we really appreciate your feedback, Michael and the team were delighted to be of help!
5/5
GoogleMy sale was unexpectedly challenging but we found the team at Jones Robinson hard working, friendly, positive and very capable of solving all the problems that came our way. We were always made to feel welcome in the Marlborough office by a very professional team.
Sophie, thank you for taking the time to post this kind review for the Marlborough team!
5/5
GoogleA very professional and smooth purchase of my new property with Jones Robinson. Queries answered promptly and always contactable.
Thank you, Yasmin! We really appreciate you posting this review.
5/5
GoogleI purchased thru Jones Robinson and was very impressed Deborah was my point of contact and was always friendly but very professional thru a sometimes difficult time …
Thanks John, we really appreciate you taking the time to post a review for our Marlborough team - Deborah will be delighted to read your feedback! We look forward to helping you again in the future!
5/5
GoogleExceptional service. Rented a property in Marlborough for our daughter, her first experience of living on her own, and everyone we dealt with was delightful, efficient, accommodating and professional. She enjoyed every step of what, otherwise, might have been a daunting process. Highly recommended!
Thank you for taking the time to post this review, Liv!
5/5
GoogleMichael, Deborah and the rest of the team at Jones Robinson were incredibly supportive throughout our house purchasing process. Beginning with watching the super useful video of the property on their website, through to completion and …
Connor - thank you for posting this lovely recommendation for our Marlborough team!
5/5
GoogleEveryone at Jones Robinson have been fantastic. Excellent communications from start to finish. We had several occasions where we needed to access the property before we moved in; this was never an issue. As the purchase progressed and …
5/5
GoogleReally lovely people to work with and they went out of their way to be helpful. Highly recommended.
Thank you, Beverley! We really appreciate you posting this review.
5/5
GoogleVery pleased we chose Jones Robinson to sell our house. Michael and his team couldn’t have been more helpful every step of the way. Excellent service thank you.
Thank you so much, Heather, our Marlborough team loved being of help and Michael will be thrilled to read your feedback!
5/5
GooglePhenomenal job. I believe that the Jones Robinson team and particularly Kate enabled us to get the price we expected and the conveyancing we demanded. …
Darren, thank you so much for this review and also your kind email you sent to our managing director today singing Kate's praises - we really do appreciate you making the effort to acknowledge her hard work, it makes it all worthwhile! I hope you are soon settled in your new home!
5/5
GoogleJones Robinson have been excellent and supportive throughout the selling process of our house. Even during complex situations that came up, they handled these professionally and effectively. All the staff in the office were knowledgeable …
Andrew, thank you for posting this recommendation for the Marlborough team, we really appreciate it!
5/5
GoogleCaroline Findlay, as always, was highly professional and charming with it. It's always nice to see her!
Thank you, Howard. Caroline has loved being of help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Marlborough won Gold; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Lambourn won Trusted Agent.
