Trusted Agent profile · Marlborough

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Jones Robinson Marlborough reviews

★★★★★ Excellent

330 reviews across 1 platform

139B High Street, Marlborough, SN8 1HN

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Jones Robinson's office in Marlborough, at 139B High Street, is rated 5.0 out of 5 across 330 reviews on 1 platform, including 330 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.

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5.0 / 5

330

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Marlborough

At Jones Robinson, estate agents in Marlborough, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Marlborough, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Since we merged with Devizes-based Martin Walker two years ago, the Marlborough area had been the missing link between our estate agent branches in Devizes, Newbury, and neighbouring offices in Didcot and Lambourn. So, we were delighted to open our fifth estate agent office in Marlborough's prestigious High Street in March 2019. Michael Simpson heads up the sales department and Laura Davenport looks after new business for the lettings department, both having worked from our Newbury office for several years. Senior Valuer Kate Ormond, Sales Consultant Deborah Harris and Viewings Consultant Jenny Thompson complete the Marlborough team. Our Marlborough estate agents office is proud to support the local rugby club and St Michael's Primary School in Aldbourne, and have helped with numerous charitable events since opening. The Marlborough estate agents office can be reached on 01672 556640 or simply call in and see them at the top of the High Street near the town hall.

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Marlborough office, from every platform, shown as written. First names only.

5/5

Google

Would just like to say a few words about Toby Hassel from Jones Robinson . He has been amazing from start to finish ! Without his kind , attentive trustworthy work ethic don’t think things would have turned out in such a positive finish . Thankyou Toby .

Daphne · 10 September 2025

Agent replied · 12 September 2025

That's so great to hear - Toby will really appreciate your feedback and was so pleased to be of service!

5/5

Google

My husband and I highly recommend using Jones Robinson, the service they gave was second to none. Right from the outset Rosie and Kate were exceptional in the service they gave us in selling our house and purchasing our forever home. They went above and beyond and for this we are extremely grateful. We would not hesitate for a second in recommending them, you will not be disappointed.

Tracy · 29 December 2020

Agent replied

Thank you Tracy, we really appreciate your feedback. Rosie and Kate loved being of help!

5/5

Google

From the outset, the Jones Robinson team made the process of selling my house simple and stress free - the marketing of the property was first class ! Their understanding of, and their position in, the local area captured a …

Mick · 8 November 2025

Agent replied · 13 April 2026

That's so great to hear - our Marlborough team will really appreciate your feedback and are all so pleased to be of service!

5/5

Google

We lived in Burbage for 21 happy years, but with our children now grown up this spring we decided that it was the time to downsize and move deeper into the countryside. We interviewed a couple of estate agents and chose Jones Robinson …

Dickie · 8 October 2025

Agent replied · 10 December 2024

Thank you for taking the time to post this review, Dickie! Michael and the Marlborough team have loved being of help.

5/5

Google

I would like to thank Jones Robinson and especially, Toby Hassell, for the help and guidance they have given me during my foray into the complicated world of buying a property. Even though I haven't as yet found something to call my forever …

Fiona · 8 October 2025

Agent replied · 10 December 2024

Thank you for taking the time to post this review, Fiona! Toby has loved being of help.

5/5

Google

I have been using Jones Robinson for the first house we bought up to and including our current house that we have just purchased, spanning over 30years They have been more than helpful and were always there to help with any query I …

Kevin · 8 October 2025

Agent replied · 23 January 2025

Thank you, Kevin - we really appreciate you taking the time to post this kind review.

5/5

Google

I recently sold my property with Jones Robinson, Marlborough and wanted to say a huge thank you to all at the office. Everyone was great and always help with anything that came up, but in particular I wanted to thank Sophie. She supported …

Jo · 8 October 2023

Agent replied · 31 July 2023

Thank you Jo, for taking the time to post this lovely recommendation! Sophie and team will be delighted to read these comments!

5/5

Google

Andrew Freegard came to value our house for us. It was a real pleasure to meet him and he made me feel very at ease showing him round. Very pleasant, friendly, knowlegable and professional. He gave me confidence that my home sale would be handled very well.

Jayne · 30 August 2025

Agent replied · 30 May 2026

Thank you for posting this kind review, Jayne! Andrew will love reading these kind comments.

5/5

Google

All the staff we have dealt with have been professional, courteous and kind but a special shout-out to Jenny Thompson from the Marlborough office who met us for a viewing a few weeks ago. After engaging with several local estate agents I …

Veronica · 8 October 2025

Agent replied · 30 May 2026

That's so great to hear - Jenny will really appreciate your feedback and was so pleased to be of service!

5/5

Google

So attentive throughout the whole process of selling one, and buying another property. Highly recommended!

Vivien · 1 June 2026

Agent replied · 4 June 2026

Thank you for posting this review, Vivien! We really appreciate it!

5/5

Google

The communication from the central team has been very strong. Lilly, in particular, has been very supportive and personable throughout the process. Thank you ☺️

Rowena · 13 March 2026

Agent replied · 13 April 2026

Thank you, Lily has loved being of help!

5/5

Google

We dealt with Jones Robinson Marlborough in the course of a house purchase. Our main contact was Matilda, who, throughout our business, was extremely attentive to our needs and took full accountability in getting answers to our enquiries. …

Alastair · 8 November 2025

Agent replied · 13 April 2026

Thank you for taking the time to post this kind review, Alastair! Matilda has loved being of help.

5/5

Google

Great service in what is a very stressful time. Made it work with a tenacious approach to meet tight deadlines. Thank you

Maria · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Deborah and her colleagues at the Marlborough Branch have looked after my wife and me, newcomers to the town as we are, very well during the process of purchasing our new home. The whole team, including Michael, Sophie and Chloe were …

Simon · 8 October 2023

Agent replied · 31 July 2023

Simon - thank you for posting this lovely recommendation for the Marlborough team, we really appreciate it and they have loved being of help!

5/5

Google

We had a really positive experience selling through Jones Robinson. Everyone we dealt with was personable and professional and I believe they achieved the best result we could have hoped for. Highly recommended.

Richard · 26 December 2025

Agent replied · 16 January 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

This is, without doubt , one of the best Estate Agents I’ve ever dealt with. A team of exceptional, convivial & knowledgeable professionals. I purchased a property in February 2025 and from start to finish the service was immaculate. Huge …

Deborah · 8 October 2025

Agent replied · 30 May 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

We found Jones Robinson to be very honest and trustworthy throughout the process when selling our home. Their pricing advice was realistic and grounded in reality meaning we had several offers very quickly and were able to proceed with no …

Stephen · 8 October 2025

Agent replied · 30 May 2026

Thank you for posting feedback for Michael, Toby and Deborah, they will all really appreciate your kind words.

5/5

Google

Recently purchased from JR. They kept me updated at all times and were helpful all the way through to completion. Clare at JR went an extra mile to deliver my keys along with a goodie bag. …

Jill · 8 November 2025

Agent replied · 13 April 2026

That's so great to hear - Claire will really appreciate your feedback and was so pleased to be of service!

5/5

Google

We sold with Jones Robinson and completed early this year. From start to finish the team were incredibly helpful, and the sales progression team helped small questions get answered quickly without the need for everything to get held up …

Georgina · 8 October 2025

Agent replied · 30 May 2026

Thank you Georgina, what a lovely review.

5/5

Google

Excellent service from the Marlborough office. Claire arranged for me to see 3 properties with Viewing Consultant David who was very professional, personable, friendly and allowed me as much time as I needed. Sadly the property I liked now …

Mark · 8 October 2025

Agent replied · 13 April 2026

Thank you so much for this fabulous review, we really appreciate your feedback! We are so pleased to be of service!

5/5

Google

Jones Robinson worked very hard to sell my property with an excellent presentation of the details and widespread publicity. They obtained prospective buyers very quickly and would have sold it successfully were it not for the fact that I …

Graham · 8 October 2025

Agent replied · 30 May 2026

Thank you so much Graham, we were so pleased to be of assistance!

5/5

Google

Recently bought a home through Jones Robinson and the whole team have been great from start to finish. A massive thank you to Deborah, Molly, Michael & Chloe.

Jack · 22 June 2024

Agent replied · 18 October 2023

Thank you for posting this review, Jack! We really appreciate it!

5/5

Google

Andrew was exceedingly helpful.

Susan · 30 May 2025

Agent replied · 30 May 2026

Thank you, Susan. Andrew has loved being of help!

5/5

Google

So professional, but so approachable. Deborah Harris at Jones Robinson Estate Agents put me at my ease from my first contact, which was a telephone call from Oregon in the United States. There was no pressure, just professional and …

Jan · 8 October 2023

Agent replied · 31 July 2023

We really appreciate your kind words and have loved being of help!

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Questions about Jones Robinson Marlborough

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Marlborough won Gold; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Lambourn won Trusted Agent.

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