Frank Innes Mansfield reviews

★★★★★ 5/5

Google

Highly recommend!!!!!!! Recently rented a property from these and they are brilliant! Had the pleasure of dealing with Emily, who is absolutely lovely, professional and so, so helpful. She got everything done quickly and always there to answer any questions I had or have. If I could, I’d give 10 stars! Thank you so much Emily for helping us find our home!PositiveQuality, Professionalism

Daniel · 18 June 2022

★★★★★ 5/5

Google

Fantastic team at Frank innes, just going through the process of selling my house with them, on the ball, always on hand when you need help.

Julie · 15 April 2026

★★★★★ 5/5

Google

I went all around the town to all different estate agents and Frank Innes was the most helpful and friendly, they really took their time and found us a property to suit on that day. We are moving into our new home today and I couldn’t be happier with the quality of service. What normally is a stressful process they have made so easy. We had Erin and she was so professional and efficient and so helpful. Thand you so so much for all your help. 😊

Kate · 23 August 2024

★★★★★ 5/5

Google

Rented a property through Frank Innes for nearly 16 years, I rang up the Mansfield branch for some advice and Corinne was amazing and led me in the right direction. Very grateful to her and her knowledge. Would recommend to anyone. X

Tessen · 18 February 2024

★★★★★ 5/5

Google

I spoke to a pleasantly helpful gentleman by the name of Liam Giles when I was interested in viewing a property. He asked me multiple, in-depth questions about my family and my needs. The property I originally wanted to view wasn't suitable for what I needed, so he took my details to contact me in the future regarding anything suitable. I would highly recommend anybody looking for a property to speak with Liam.

Arran · 6 December 2024

★★★★★ 5/5

Google

I called Frank Innes Estate Agent to arrange a viewing of my property and was pleasantly surprised with the customer service from start to finish. The service I received has been excellent. The agent who visited my home was wonderful, she understood my needs and was easy to talk to. I felt valued and listened too. If I choose to sell my house in the future, I will not hesitate to contact them.

Barbara · 4 December 2024

★★★★★ 5/5

Google

It definitely wasn’t the most straightforward sale but the whole team at Frank Innes worked solidly and steadfastly to see the sale through. Huge thanks to Sam Claxton who put up with my many ups and downs and was always pleasant and personable (more than I can say for the agents dealing with the purchase). Wouldn’t hesitate to use them again. Thanks.

Lyn · 18 June 2022

★★★★★ 5/5

Google

Erin was very helpful and delivered great customer service to us as a family and finding a rental property. The service was second to none and nothing was too much trouble. Every question we had was answered.

Louise · 18 May 2024

★★★★★ 5/5

Google

Corinne has been amazing from start to finish, she is professional and extremely friendly. Corinne has gone above and beyond to help me! I would highly recommend Corinne to anyone who is looking for a property valuer!!

Harriet · 18 May 2024

★★★★★ 5/5

Google

Micheal Eames at Frank Innes Mansfield was an absolute star.Nothing was too much trouble and he was a steadfast guiding hand through both the selling and buying process.He went above and beyond ensuring each stage went seamlessly. Could not recommend highly enough.

Molly · 19 January 2024

★★★★★ 5/5

Google

We were letting a property and with the help of Kirsty Kay who was extremely helpful in finding us tenants, so a big thank you to Kirsty

Glyn · 15 October 2024

★★★★★ 5/5

Google

The service provided by Zoe was excellent! She is very knowledgeable, professional and her commit to customer service was commendable. An exceptional team member and an asset to Frank Innes! Thank you.

Kathryn · 25 July 2024

★★★★★ 5/5

Google

I’d like to say a big thank you to Emily who helped me threw the entire process of getting the house I wanted she went threw all the steps and helped me thoroughly through everything and I’d like to say thank you. Best letting agent so far even sends you a text to help sort everything from gas electric council tax all utility bills. Thank you

Dark · 18 June 2021

★★★★★ 5/5

Google

We have just sold our house with Frank Innes. It sold within 30 minutes of being posted online. Becky at Frank Innes was amazing and was always available, communicative and most of all helpful. We were kept regularly updated by Becky and she was always on hand to help with our enquiries. Becky is worth her weight in gold and we are very grateful for all her help and advice.

Natalie · 18 June 2020

★★★★★ 5/5

Google

I have recently just got a house through Frank innes was really impressed with how quick I got the keys & always kept informed with how the process of the house was going a massive thank you to Michelle & zoe for being so helpful with the whole process

Caysi · 18 June 2023

★★★★★ 5/5

Google

Cerys Williams has been incredibly helpful throughout the letting process. Her professionalism, efficiency, and friendly approach made everything smooth and stress-free. She kept me informed at every step and answered all my questions promptly. I highly recommend her for anyone looking to let a property!

Danish · 6 April 2025

★★★★★ 5/5

Google

Zoe has been amazing with me, especially as I am going through such a difficult time, consistently helping me, nothing is to much trouble and I will be eternally grateful! Thankyou xxx

Nicola · 25 June 2024

★★★★★ 5/5

Google

I would highly recommend using Frank Innes Mansfield. I have dealt with Zoe Twells many times she is very friendly and approachable. Always willing to help and responds in a fast and reliable manner. Always willing to go the extra mile. Extremely happy with the service I have received over the years. 5 star. ⭐️PositiveResponsiveness, Quality, Professionalism, Value

Christine · 18 June 2022

★★★★★ 5/5

Google

Michelle Jarvis has been excellent with our new household. She’s been so helpful and kept my partner and myself updated with any documents, timings and progression. I’m really happy with her service.

Maria · 27 May 2024

★★★★★ 5/5

Google

Amber was amazing and very willing to help with everything I would highly recommend frank innes to anyone wanting to buy or sell their property

Michelle · 22 September 2024

★★★★★ 5/5

Google

Amazing service, the lettings team especially Emily went above and beyond to make a extremely stressful long distance move, from the southwest to East Midlands as smooth as possible. No question or worry was to much for them to handle with positive and friendly advice. Extremely happy with new home and the professional friendly support Emily provided.

Ellie · 18 June 2022

★★★★★ 5/5

Google

Kirsty at Frank Innes has been brilliant from day one. She found tenants for our place in a few days after a competitor had failed to do so for over a month. She has been incredibly helpful in getting the place ready for new tenants and I really appreciated her inventive ways of doing thing, for example rather than pay to have perfectly good furniture disposed of Kirsty found local charities, etc to take it away.

A · 25 July 2024

★★★★★ 5/5

Google

Letting my properties with Frank Innes has always been a good experience at a competitive price. Corinne was very informative and helpful renting out my last house with easy communication throughout the process at all times.

Andy · 18 February 2024

★★★★★ 5/5

Google

Would like to thank Michelle for her help through out the whole process of renting a property with Frank Innes. She was brilliant and communicating and make the process easy and simple. Thank you again. 5 star

Alfie · 19 January 2024