Trusted Agent profile · Mansfield
★★★★★
1,070 reviews across 2 platforms
55-57 Leeming Street, Mansfield, NG18 1ND
Buckley Brown's office in Mansfield, at 55-57 Leeming Street, is rated 4.7 out of 5 across 1,070 reviews on two platforms, including 976 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Buckley Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Mansfield.
The Trusted Agent 2026 results for Buckley Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
5/5
GoogleBuckleyBrown have been letting my property for over a year now. They have been very helpful and have continued to provide me with any information I have needed as this has been my first time letting a property. They arrange any services I require on the property and have kept me up to date throughout the entire process. I would definitely recommend letting a property through them!
5/5
GoogleI've sold two houses through BuckleyBrown and the service is incredible and I would never go to another estate agent again. I've had so much contact from multiple members of the team, Jon has visited us to value both properties, we've viewed properties with BB too and they're all so professional, helpful and cannot do enough to help. Thankyou everyone for making selling our house relatively painless!
5/5
GoogleFantastic service, constant communication and support with the buying process from handling property enquiries through to following up with solicitors. Would recommend to anyone in the Mansfield area and will use Buckley Brown when selling my next property.
5/5
GoogleProfessional and friendly from the first phone to completion. Nothing was too much trouble and weekly feedback on the property really helped. The process and cost was explained clearly and then presented in written form. Definitely no hidden surprises. I spoke to and saw different members of the team and each one was well informed about the property I was selling, professional and helpful. Highly recommend.
2/5
GoogleReviews suggest this company offer great service for sellers but for buyers it's a different story. I've made numerous enquiries on 2 properties now with no email responses or call backs. The first property i emailed for a viewing as the offices were closed and then called 2 days later to be told the house had sold that day and I was too late. 2nd property a call and email and nothing. Please increase your customer services standards for your buyers like you are clearly doing for your seller's and return calls and emails in a timely manner.
5/5
GoogleI’ve only just started using Buckley Brown but Tom has been very helpful, responsive and on the money so far. I’m looking forward to growing my business with them.
5/5
GoogleFantastic service, great communication throughout and a made the whole process as easy as possible for us. We used Buckley Brown to market and sell our property because we wanted to use a trusted, well established local estate agent who don't treat their customers like just another number. They wanted to get to know us better so they could deliver the best service and sold our property in a record time. We would highly recommend them to anyone looking to buy or sell a property because they are the best in the region. All of the awards they win is more proof of this! Thanks team.
5/5
GoogleTom was fantastic, kind and helpful throughout the entire process. Outstanding serivce!
5/5
GoogleBuckleyBrown are head and shoulders above the rest in Mansfield! I had a rental property managed by another local agent that were frankly awful. The difference with BuckleyBrown is so obvious. Been managed my them a few months now and their attention to detail, professionalism and proactive approach to make sure the property is looked after, the tenant is happy and rent is paid on time is just spot on! 100% recommend! Thanks BB team!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFast communication and very friendly and helpful. Tom has been in regular contact with me during the process and always helpful with any questions. Thanks for everything! 5 star
5/5
FacebookPurchased our house through BuckleyBrown and couldn’t have received a better service. Steph was absolutely fantastic, so helpful and nothing was ever too much bother. Thank you very much! ☺️
5/5
GoogleTom was a star sorting out a tenancy for us - kept us updated throughout the process, but it was all really pretty straightforward. Thanks a lot Tom!
5/5
GoogleExcellent service throughout 👏 the team I dealt with, Megan Debbie and Sarah, could not have been more efficient keeping me well informed step by step throughout the whole process. Doing their very best to speed up the process. I felt they all went above and beyond - nothing was too much trouble. I would have no hesitation recommending them. Many thanks to all at bucklybrown
5/5
GoogleBeing a remote investor, this company alleviated all the concerns for me and had my property let in the first set of viewings. The whole team was highly professional and was very responsive in terms of dealing with any queries. I will not be going anywhere else and would highly recommend Buckley brown, with my eyes closed. A 5 star company with a 5 star team.
5/5
FacebookWe brought our property from Buckley brown and was dealing with Steph Hauge all I can say is she was amazing in everyway. We spoke every week for some sort of update and If I ever needed anything answering I knew I could ring Steph and she would do her best to answer or find out the answer. Steph definitely made all the stress easier so thank you again and keep up the amazing work you do
5/5
GoogleTom has been absolutely brilliant and super efficient! Great communication throughout the whole process!
1/5
GoogleMy partner booked for us to view a property today, which was confirmed during the week. We arrived at the property and waited 15 minutes for an agent to arrive, however, this did not happen. We called up the agency and were told that our appointment had been cancelled at around 10.05 this morning. Apparently my partner had received a phone call and a text message, none of which appeared on my partners phone. The agency had called another number connected with my partners name, confirming with them that the appointment was cancelled. However, the only number they should have had for my partner, was her only number. She has no other contactable number. My partner checked her email junk folder and found an email at 9.12am this morning confirming our appointment, but within 50 minutes this was cancelled. How can a decision be made that quickly? If it takes 50 minutes to decide, then surely they could have waited for one last appointment? To cancel on the day is one thing, but to confirm and then within 50 minutes cancel our appointment is bad etiquette. Somebody has made a mistake somewhere and we have now both lost a days pay as we took time off to view this property. Maybe re-evaluating communication would be a great new years resolution.
1/5
GoogleI would like to say how thoroughly disappointed myself and my partner are with the service we have received. After receiving confirmation this morning that we could still view this property tonight at 6PM. With no correspondence of lateness. We sat outside the property for 25minutes as we were there 10 minutes prior to the appointment time and were welcomed to the house in darkness and no agent at the property. Also, after calling for an update at 6pm to find out what was going on we were told we would receive a call back...which never came. We are still looking for our first home but we will not be buying from Buckley Brown after the service (or lack of) that we have received today.
5/5
GoogleBrilliant experience with this estate agents!! Debbie was exceptional.. she rang me every week to update me on anything and everything! All staff are very friendly and professional! Couldn’t be happier 🙌🏼
5/5
GoogleDealt with Tom, he has been professional and his communication throughout us been second to none! Would highly recommend the company and asking for Tom!
5/5
GoogleAbsolutely brilliant experience, especially with Tom. So happy. He was super responsive and has made us secure out first home together with no stresses. Thanks Tom.
1/5
GoogleEnquiring about a place, I was explaining that my partner is starting a new job (he's just moved into the area) and they put the phone down on me. Really rude. Didn't even ask about my income, I can afford the place otherwise I wouldn't have enquired about it.
5/5
GoogleI didn't think an agency could be so professional until Rhea at Buckley Brown came into the picture, she held all the threads in her hand, chased and followed up where it was necessary. I had all the cover I needed as a buyer but I saw she represented the sellers' interest quite well.
1/5
FacebookI really wouldn’t use Buckleybrown again and that’s putting it politely. There incompetence was a 7 month ordeal I had to endure. I’m currently complaining to the property ombudsman about their utter poor service. In short they fabricated false information, mislead me on advice it turns out to their own admission they shouldn’t have gave me.There so called sales progression isn’t actually worth my time going into detail how bad it was. People will make up their own minds but this was my experience and this is a watered down short warning about their incompetence
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Buckley Brown, Mansfield won Trusted Agent.
Tell us what you need and we'll put you in touch. Buckley Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Mansfield.
