Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSeen a property to let on rightmove out of office hours so emailed the agent to arrange a viewing, got a call back so I said I'm interested and would like to take a look and was told they needed some further details so they emailed me what they needed, I emailed back all the info and waited.... Heard nothing so I called them the day after before they closed to see if they had received the info and arrange a viewing only to be told viewings are the day after so I asked for a after work slot but they were all taken so I'm thinking why did they not call me about viewings on the property I expressed and interest in? And all the time being told of other similar properties that I wasn't interested in which they would have know if they read the info they asked me for. The girl said there would be further viewings and the house was popular and won't be going first come first served due to this so I could arrange a viewing another day and it would be no problem, Then the girl asked if she could give me a call in the morning to sort something as they were about to close, I said OK then went home and talked to my partner and figured out we could actually go to the morning viewings and I could shut my shop for a hour to do so, first thing in the morning before they opened I emailed saying the morning was possible so if I could get the morning call that was arranged first thing then we could arrange it asap, never got a call.... I emailed again and I finally got a reply saying viewings were over and they expected someone would sign for it that day and they would let me know about that and other similar properties... So something as simple as going for a look at a property seemed all but impossible for this letting agents and for the extortionate fees they charge to apply for these houses on top of high rental prices you really would expect a more professional service and to be treated a lot better
Scott · 15 January 2016
Agent replied
We understand that the matter has now been drawn to a close but I would like to apologise that you felt the service fell below the high standards of customer service that we pride ourselves on. Branch Manager
★★★★★ 5/5
GoogleThanks to Mollie for all the help with the purchase, would highly recommend
James · 27 August 2022
Agent replied · 27 August 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would not hesitate to recommend Bairstow Eves Mansfield. I have just purchased my property through them. I spoke to a few people at the Bairstow office throughout the process and they were all very polite and helpful. My main contact at their offices was Lucy banks who I would highly recommend to anyone, she was polite and professional.
Thank you
David · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe had a problem with the kitchen tap. Scarlett followed the case from start to finish and she was always up to date. We are very grateful for her help.
Angéla · 23 September 2024
Agent replied · 26 August 2024
Thanks for leaving us your glowing 5* review Angela. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks again to Scarlett and the Bairstow Eves team for an excellent management service. Repairs dealt with promptly and a large reserve drawn to my attention without prompting and returned to me.
Paul · 19 August 2024
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleJust sold my house with this estate agent. A lovely company to deal with. Everything ran smoothly. They kept me constantly updated. Especially Grace. Many Thanks.
Donna · 15 December 2019
Agent replied
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 5/5
GoogleGemma has been a really good support for me as I was renting for the first time. Excellent service and great friendly advice always thanks Gemma xx
Marie · 14 May 2019
Agent replied
Thank you Marie for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleMeeshia Brown was extremely helpful with my property search, she was efficient and helpful and always responded to my queries in a timely manner.
Sue · 26 May 2020
Agent replied
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI think I must be the longest ever sale they have had, taking 8 months from offer to completion at no fault of Bairstow Eves They were all great, kept me informed and fought my corner when needed. Prior to the sale, they carried out all the viewings and always left my home in great order. Would definately recommend to anyone wanting to sell a property. Knowledgeable, friendly and always come back to you.
W · 10 December 2018
Agent replied
Thank you for this wonderful 5* review for the whole team at Bairstow Eves in Mansfield. It is fantastic to read that the whole process has been managed in a professional manner and even though there have been delays along the way, you have had the full support of our team and reached completion. Thank you for recommending our dedicated sales team. Best wishes, Maryjane.
★★★★★ 5/5
GoogleMeeshia, Beth and their team have continued to provide consistent and outstandingly high quality of service to us and we are proud of them and we recommend them highly. They are the best in class in the Mansfield area.
Ultimate · 28 February 2024
Agent replied
Thank you for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
★★★★★ 5/5
GoogleVery pleased with the service from Amber as we had quite a few issues- thank you for sorting so professionally for me.
Suzanne · 3 December 2024
Agent replied · 8 December 2024
Hi Suzanne, thank you for your 5* review! We're delighted to hear that Amber was able to assist you so professionally with the issues you encountered. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleScarlett in the repairs team did all she could in an emergency and went above and beyond to get the repair resolved as quickly as possible.
Hayley · 23 September 2024
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review Hayley. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMr Liam Bainbridge you are a credit to Bairstow Eves you went above and beyond for us so helpful and polite even though its a long process we were always kept up to date with the progress of the sale many thanks to you and all the other brilliant staff who were involved
Joanne · 31 October 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI genuinely have had the easiest experience with Bairstows Eve, Mansfield. From the initial valuation, right through to the appointments for viewings, everything was professional from start to finish. Big up to Lauren, Grace & Molly for being absolute legends and selling my house in less than 2 weeks. Thank you for everything guys!
Iona
Iona · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGrace from bairstowe eves Thank you so much for all of your help! We are so grateful for all of the hard work you've done to help us sell our home,. We are endlessly grateful to have you as our agent and couldn't be happier with the way everything worked out. Thank you
Vicki · 27 August 2022
Agent replied · 27 August 2023
Thank you Vicki for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GooglePerfect service throughout my property sale transaction, regular clear correspondence throughout with no hidden charges or unexpected delays unlike with some other local estate agents. Lauren and her professional colleagues made the process a pleasure. Unreservedly recommended as Mansfield's best estate agent to choose to take care of selling, or buying, a property.
Martin · 27 August 2022
Agent replied · 27 August 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe continue to use Bairstow Eves and have sold numerous properties through them over the years. They continue to be efficient and go the extra mile to secure completion. They can be trusted to actually deliver what they promise. A special mention must go to Lauren Quinton who handled our last sale brilliantly.
Antony · 27 August 2022
Agent replied · 27 August 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy greatest appreciation to Berth for her wonderful service she rendered us. Thank you for going an extra mile together with your colleagues. She made our relocation process very easy. She has an easygoing personality which makes her very easy to work with.
Ronald · 9 July 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally good and very professional. Will was very helpful and obliging throughout the whole process. I would definitely recommend Bairstow Eves.
Jayne · 10 December 2017
Agent replied
Thank you Jayne for this wonderful 5* review. It is always great to see that our customers are happy with the service they have received, this proves to us that we are delivering the excellent service that we always aim to provide.
Many thanks for taking the time to leave this feedback. Regan.
★★★★★ 5/5
GoogleWe used Ella at Mansfield Bairstoweves as out mortgage advisor and I cannot recommend her highly enough. She was patient, knowledgeable, helpful and always there for our needs. Brilliant service! Thank you so much!
Beth · 29 January 2024
Agent replied · 26 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI use the Meesha and Gemma in the property team to find tenants for my rental property portfolio and I can honestly say they are exceptional in there field. They are never to busy to offer advice at every stage of the process and while I initially compared alternatives, the personal touch & level of advice surpasses my expectations. Best in the business.
Ellis · 27 August 2020
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleBrilliant estate agents. Very helpful and friendly. Kept in touch with updates regularly. Would highly recommend.
Sharon · 3 December 2024
Agent replied · 8 December 2024
Many thanks Sharon for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service offered is first class and nothing is too much trouble - I have been lucky enough to work with Meeshia and the Team for a number of years and they do a great job - Thanks to the whole team for a job well done.
Graeme · 23 January 2023
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMollie and kirsty has been great throughout buying our property really happy with the service would definetly recommend to everyone thanks again for your help and support throughout, mr taylor
Taylor-Made · 29 March 2024
Agent replied · 26 August 2024
Taylor-Made Construction many thanks for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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