Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
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5/5
GoogleI originally enquired on letting out a property with Bairstowe Eves two years ago at their Mansfield branch, where I met Meesha - she followed up with me regularly to check on my property preparation progress (as it needed upgrading) and if I needed her branchβs help with acquainting me with contractors for itβs renovations or help with dealing with the inherited tenancy. She wasnβt fazed by the problems I had after purchasing the property at auction but rather encouraged me through them...I managed to find a reliable contractor through a repair invoice that was levied for a different property under a different location nearby managed by Bairstowe Eves and their partners did an outstanding job - so I benefited from their network. The branch is helpful whenever I make contact and special credits to Meesha and Harriet, whom I feel is their star representatives and have a great professional friendship with. Irrespective of any problems one faces as a landlord, the branch is always ready and prompt to help! Can recommend
Esteban Β· 27 August 2021
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleThere are too many people to thank, there's Kirsty, Mollie, Courtney and of course Lauren, if I have forgotten somebody, apologies! If it wasn't for Lauren, we would never have got to the stage of viewing the property, she took on board our particular circumstances and she made it her goal to connect us with this property, answering all questions and bestowing the benefits of this investment. Bairstow Eves were exemplary from start to finish - at one stage I wondered whether we needed to pay them commission for the service they were providing, even though we were not the vendor! The attention to detail, the updates, the advice, the consistency of service, for all I know, all these ladies could have been the same person, they were that focused on making sure the buying process was as painless as possible. Thank you again all and I'm pretty sure there must be some men that were involved too, so thank you (unless you have a partner agency where all the men work called Bairstow Adams!)
Zains Β· 27 August 2021
Agent replied
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would not hesitate to recommend Bairstow Eves Mansfield. We have just purchased our first property through them. Unfortunately, despite it being a straight forward purchase/sale with no chains, we did encounter some issues with the sellers solicitors. I spoke to a few people at the Bairstow office throughout the process and they were all very polite and helpful. My main contact at their offices was Mollie Rowden who I would highly recommend to anyone, she was polite and professional and went above and beyond when we encountered issues with delayed responses from the solicitors etc. She kept me fully informed of what was happening and chased up replies from the sellers solicitor daily where needed.
Miki Β· 27 August 2021
Agent replied Β· 27 August 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExceptional service at a great price. Bairstoweves manage all of my properties very efficiently, communication is excellent and customer service is second to none. Meeshia Brown is brilliant!PositiveResponsiveness, Quality, Professionalism, Value
Katy Β· 27 August 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
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5/5
GoogleHave finally completed on our purchase, and cannot thank Mollie and the team for their hard work in making this happen, π β¦
Matthew Β· 1 October 2022
Agent replied Β· 27 August 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
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5/5
GoogleI highly recommend Bairstow Eves Mansfield, especially Lauren Quinton and Liam Bainbridge. Very professional and supportive customer service. Thank you very much.
Michael Β· 1 October 2022
Agent replied Β· 27 August 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI originally enquired on letting out a property with Bairstowe Eves two years ago at their Mansfield branch, where I met Meesha - she followed up with me regularly to check on my property preparation progress (as it needed upgrading) and if I needed her branchβs help with acquainting me with contractors for itβs renovations or help with dealing with the inherited tenancy. She wasnβt fazed by the problems I had after purchasing the property at auction but rather encouraged me through them...I managed to find a reliable contractor through a repair invoice that was levied for a different property under a different location nearby managed by Bairstowe Eves and their partners did an outstanding job - so I benefited from their network. The branch is helpful whenever I make contact and special credits to Meesha and Harriet, whom I feel is their star representatives and have a great professional friendship with. Irrespective of any problems one faces as a landlord, the branch is always ready and prompt to help! Can recommend
Shane Β· 3 March 2021
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleUsed Ella for my recent mortgage application. If it wasn't for Ella's support throughout, I wouldn't have been able to go through with it all. She's so knowledgeable and reassuring, going above and beyond for me when I didn't have a clue what was going on. I'm forever grateful for Ella and she's worth her weight in gold
Hayley Β· 28 September 2023
Agent replied Β· 28 October 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI originally enquired on letting out a property with Bairstowe Eves two years ago at their Mansfield branch, where I met Meesha - she followed up with me regularly to check on my property preparation progress (as it needed upgrading) and if I needed her branchβs help with acquainting me with contractors for itβs renovations or help with dealing with the inherited tenancy. She wasnβt fazed by the problems I had after purchasing the property at auction but rather encouraged me through them...I managed to find a reliable contractor through a repair invoice that was levied for a different property under a different location nearby managed by Bairstowe Eves and their partners did an outstanding job - so I benefited from their network. The branch is helpful whenever I make contact and special credits to Meesha and Harriet, whom I feel is their star representatives and have a great professional friendship with. Irrespective of any problems one faces as a landlord, the branch is always ready and prompt to help! Can recommend
Nels Β· 9 February 2021
Agent replied
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleHighly recommend BE Mansfield branch, in particular Lauren & Grace. Our main contact was Lauren; she was professional, determined & very pleasant.
G Β· 27 August 2022
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent service as always from meeshia at Bairstow eves at the Mansfield branch.
Professional, efficient and excellent communication
Our rental was let in a 1 day, we have used Bairstow eves for the last 7 years, and would not go anywhere else.
The best estate agent by far in Mansfield.
Jane Β· 28 February 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI was after a mortgage and Ella England helped me all the way. She was always so quick to respond to questions, and her advice was second to none. I felt so at ease with everything through the whole process. I would recommend anyone looking for a mortgage to use Ella. Thank you again. Defo 5*
Duncan Β· 14 October 2023
Agent replied Β· 28 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBairstow Eaves (namely Meeisha Brown) were very quick to respond to our request to rent out a property. The property's details were efficiently recorded, all the relevant terms of business were clearly explained and our own considerations taken on board. The property was on the market within 24 hours and accompanied viewings quickly followed. Any offers and feedback were transmitted immediately, with helpful advice at all times as to how to proceed. I would certainly commend their professionalism and courtesy.
Nigel Β· 9 June 2020
Agent replied
Thank you Nigel for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
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5/5
GoogleJust bought a property through the agent's, just wanted to say a big thank you to Coutney,and kirsty in helping me through the journey. I'll definitely be recommending them.
Mitesh
Mitesh Β· 27 August 2020
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
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5/5
GoogleExcellent service from the Mansfield branch, especially John Wilkinson who made the extra effort to show us a property outside of his working hours and continues to resolve any of our problems.
Shannon Β· 17 October 2019
Agent replied
Thank for the wonderful 5* review.
Kind regards, Lucy
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5/5
GoogleBairstowes recently sold my property and I was very impressed with their professional and enthusiastic team. Nothing was too much and their marketing and sales skills were exceptional. They really do put 110% into researching, marketing and selling your home. Within 2 weeks we had received a number of different offers and the house was sold. The turn around from selling the property to completing was also quick and relatively easy. Would highly recommend.
Amanda Β· 26 April 2021
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleI have used Bairstow Eves Mansfield for our company Lettings for some time now? Much of this time I have been with dealing with Gemma Bailey but also with other members of staff. Throughout these, sometimes difficult requests by our company, patient, sympathetic and understanding of our requirements, together with smooth administration to bring through a stress free conclusion to our rental requirements. I would fully recommend Bairstow Eves for individuals or companies to satisfy your rental or sales needs.
BARRIE Β· 14 May 2019
Agent replied
Thank you Barrie for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
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5/5
GoogleVery proffetional and kind and given me the best advice
Thank you to Lauren, Mollie
and Oliver
Anton Β· 27 August 2022
Agent replied Β· 27 August 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI must ring Scarlett at least 3 times a week but what great service keeps me up to date with all the issues Iβve been having β¦ hopefully no more to come π€£π€£π€£π€£π€£ β¦
Paul Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks Paul for leaving us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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3/5
GooglePretty good experience with buying a home from them. A couple of things could be improved: 1. If someone is gone for a day or two, then automatically passing emails on to a colleague would be better than sending an automated reply saying you aren't there, thus having to find the email address of one of your colleagues to resend to. 2. It would be great if you handled the whole move beginning to end, rather than stopping short of making keys available to the buyer at the property. Luckily the vendor left some keys hidden for us in her large garden, but if I'd had to call into town to get the keys that would have made an already very stressful day even worse, as we had three removals vehicles to deal with and I was also towing something large which would have meant parking anywhere remotely near the estate agents in the town centre would have been practically impossible. I would have been happy to pay a small fee for the keys to be handed over at the property if necessary with confirmation of my ID with driving licence etc. Anything to reduce the stress of the day rather than further add to it.
David Β· 10 December 2018
Agent replied
Hello David,
Thank you for taking the time to provide your feedback for the team at Bairstow Eves. Please be assured I will pass on your comments to senior management to review and see if we can improve the service that we offer our valued customers in regards to retrieving keys upon completion. It is standard practice for staff members to have an out of office on when they are going to be absent from the office, however, there should be an alternative email supplied for customers to contact for urgent enquires. Kind regards, Maryjane.
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5/5
GoogleI approached Bairstow Eves Mansfield after being desperately searching for a house to rent.
As soon as I approached them esp lucie ,before I realised I had house keys in my hand.
They are so caring ,customers at heart,quick to act and so considerate.Try them xxx.
Gracious Β· 29 January 2024
Agent replied Β· 26 August 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleCanβt thank the team at Mansfield Bairstow Eves enough for their swift and clear communication which helped greatly speed up our transition into our new home. We were in a bit of a pickle after being left upstream without a paddle by another estate agent π
π» But Leona and Beth came in clutch, are absolute legends and deserve so much credit.
Grace Β· 30 November 2022
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have had an amazing experience when dealing with Meeshia and Jacob. They were able to find us a prospective tenant within 2 days of listing. We are very pleased with the service. They were both timely and professional and we would highly recommend them.
Retesh Β· 29 January 2024
Agent replied Β· 26 August 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service from Beth Smith when we were looking for property to rent, from start to finish. Amazing service to us, friendly, experienced are exceptional. I recommend anyone looking for new property to rent for her. Thank you, we appreciate your time
Qaumi Β· 29 March 2024
Agent replied Β· 26 August 2024
qaumi Mensah many thanks for your brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.