Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJessica met me at the property I planned to let through Bairstow Eves. I found her to be very polite and helpful. She had a very good knowledge of the legal requirements which she communicated clearly. She was very clear regarding the different packages Bairstow Eves had to offer. After consideration I decided to go for the fully managed deal. She was very clear regarding the fees in relation to this which I found to be great value. It took 11 days from meeting Jessica at my property to a tenancy agreement being in place. She obtained what I would consider to be a very reasonable rental income. Overall, I am very satisfied with the service received.
Russ · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAfter trying to sell our property through an online agent and having a terrible experience, Lauren turned up on our doorstep and we are so grateful she did. After discussing our options with her we decided to list our property with Bairstow Eves and within a month we'd had twice as many viewings and had accepted an offer!
Amber became out point of contact and was really helpful and friendly, in fact all the staff we dealt with have been incredibly helpful and kept us up to speed with every step.
We would recommend Bairstow Eves Mansfield in a heartbeat!!
Joanne · 16 June 2023
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI went through my mortgage application with Ella and I’m so glad I did! She honestly couldn’t have been more helpful and explained everything in such a clear and friendly way. The whole process was very smooth and not at all daunting, as I assumed it would be as a first-time buyer. I’d definitely recommend the service to anyone in a similar position to mine.
Frances · 16 May 2024
Agent replied · 15 June 2024
Thank you for your glowing recommendation and 5* review Frances Shelley. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest agency in the town ! It took us a week to find and rent our dream home ! Beth was very helpful and professional ! Highly recommended! Alex and Alona
Aleksandrs · 16 June 2023
Agent replied · 15 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a stressful 16 months of waiting we finally competed on our sale. We dealt with Molly throughout the whole process and she was very helpful. Would deffinatly reccomened bairstowe Eves
Amy · 16 June 2023
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeth was excellent from the stage of arranging a viewing up to collecting the keys and even called to follow up on how well we were settling in .
IKE · 21 July 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElla has been amazing with the purchase of my first property!
Imrita · 25 July 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review Imrita. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeeshia, an angel. Beth, wonderful person. To recommend Bairstow eves is understatement; I will sing their praises any day anytime. In my new home, thanks to Birstow eves.
Benacle · 21 July 2023
Agent replied · 15 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been working with scarlet on a good few occasions since moving in to the property and have to say scarlet has been very quick and professional in dealing with any issues I have had and even when I was a little grumpy at times probably with the stress of moving thanks again .
Lee · 23 September 2024
Agent replied · 23 October 2024
Thank you for your amazing 5* review Lee! We're delighted to hear that Scarlet has been able to assist you promptly and professionally. Moving can indeed be stressful, and we're glad we could help make the process smoother for you. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleSix weeks after leaving the property that I rented for two years, and getting a checkout report stating that everything was fine and in accordance with the inventory, I still hadn’t received any of my deposit back. I told them I wanted to raise a complaint against them for this, and they followed up by accusing me of stealing a toaster! Be very careful if you have to deal with them - put everything in writing and insist that they do the same. They can’t be trusted. I also caught them letting themselves in when they thought nobody was there, twice!
Graeme · 5 January 2025
★★★★★ 5/5
GoogleThe Mansfield team provided me with great service throughout my sale from my initial enquiry right through the selling process. They acted with the utmost professionalism and kept me updated throughout.would recommend highly Kirsty, Amber, Lauren and Brandon who all played their part and achieved a great selling price for my property , many thanks , Raymond Baxter
Raymond · 25 July 2024
Agent replied · 24 August 2024
Thanks for the wonderful 5* review and recommendation Raymond! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the second and I think it will not be the last house purchased by Bairstowe Eves 😎 and this time I would like to thank Lucy for helping with the purchase process.Thank you.
Regards Jan P.PositiveProfessionalism
J · 16 June 2022
Agent replied · 15 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googleefficient and profesional service with great communication. Highly recommended!
Justyna · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our efficient and professional service. Communication is extremely important to us and we are glad it was … More
★★★★★ 5/5
GoogleAmazing service, highly recommend, Ella and Kirsty give a great service, thank you, A ++++++++++++ review.
Daniel · 15 December 2025
Agent replied · 14 January 2026
Thank you so much for your kind words! We truly strive for excellence and are glad to hear that you had a great experience with Ella and Kirsty. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom start to finish was amazing kirsty pilgrim came first very lovely bubbly lady explained everything to us with excellent service kept us up to date with everything gave us brilliant advice nothing was no trouble even when she was on leave I emailed her and she got in contact with me even sent little emails which really helped us feel better so thank you and keep up the lovely work you do Denise allan
Denise · 16 June 2023
Agent replied · 15 June 2024
Thanks for the brilliant 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMeeshia and her team have looked after my property for a few years now and I have always found them helpful and courteous to deal with.
Paul · 16 June 2023
Agent replied · 15 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently purchased a house through Birstoweves Mansfield
I honestly couldn’t recommend enough.
Lauren is absolutely amazing and kept me updated throughout the process.
Highly recommend!!!!! ❤️
Marie · 16 June 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely totally useless!
Sean · 16 March 2026
Agent replied · 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat Service, reliable and very welcoming. Me and my Girlfriend were looking for an apartment. Could not be happier.
Thank you a million for everything.
Felix · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePurchased a house through Bairstowe, excellent service kept us updated all the way through. Thanks so much Lauren, Liam and the rest of the team.
Norm · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your kind words! - Best Wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleUsed for both buying and selling a property and cannot fault the work ethic, communication and professionalism from the team, especially Lucy who managed it all for me brilliantly.
Would certainly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 16 June 2022
Agent replied · 15 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would just like to thank mischa brown for all the help and time she has done for my son and daughter in law ,nothing was to much trouble always at the end of the phone for help and advice,and also when anything wanted looking at or had broke the service was always dealt promptlyane efficiently, we would like to say a big thanks we will miss you
Kate · 19 October 2023
Agent replied · 15 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to everyone at Bairstow Eves Mansfield for making the whole selling and buying process stress free, especially Amber for chasing and answering all my questions. This team are fantastic and so professional. Thank you, Harry Hughes
Danielle · 25 July 2024
★★★★★ 5/5
GoogleWhat a team, right from the outset the bairstow eves team were on it, always pleasant, available, positive, helpful and always made time for us responding promptly to ours quiries. We must of spent a weeks worth of hours pestering Amber but never a problem. 5 stars team.
Neil · 26 October 2024
Agent replied · 9 November 2024
Thank you for your 5* review Neil. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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