Trusted Agent profile Β· Mansfield

Bairstow Eves Mansfield reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

351 reviews across 1 platform

38a, West Gate, Mansfield, NG18 1RS

Bairstow Eves's office in Mansfield, at 38a, is rated 4.7 out of 5 across 351 reviews on 1 platform, including 351 Google reviews rated 4.7.

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4.7 / 5

351

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Mansfield office, from every platform, shown as written. First names only.

5/5

Google

Great experience so far. Bairstow Eves Mansfield are professional and are clearly passionate about selling houses. Following the initial consultation with Grace, our house was on the market in a couple of days and sold in less than 24 hours at an asking price that was in line with the market value. Courtney actively marketed the property to serious potential buyers and we received an offer (that we accepted) following the first viewing. I would highly recommend! I would also recommend going with their partner conveyancers who use an online portal for reviewing legal documents and uploading evidence. This makes it really easy to track the progress of the sale. Thanks Bairstow Eves Mansfield and nice work! πŸ‘PositiveResponsiveness, Quality, Professionalism

Stuart Β· 25 August 2021

Agent replied Β· 15 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

I originally enquired on letting out a property with Bairstowe Eves two years ago at their Mansfield branch, where I met Meesha - she followed up with me regularly to check on my property preparation progress (as it needed upgrading) and if I needed her branch’s help with acquainting me with contractors for it’s renovations or help with dealing with the inherited tenancy. She wasn’t fazed by the problems I had after purchasing the property at auction but rather encouraged me through them...I managed to find a reliable contractor through a repair invoice that was levied for a different property under a different location nearby managed by Bairstowe Eves and their partners did an outstanding job - so I benefited from their network. The branch is helpful whenever I make contact and special credits to Meesha and Harriet, whom I feel is their star representatives and have a great professional friendship with. Irrespective of any problems one faces as a landlord, the branch is always ready and prompt to help! Can recommend

Esteban Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

There are too many people to thank, there's Kirsty, Mollie, Courtney and of course Lauren, if I have forgotten somebody, apologies! If it wasn't for Lauren, we would never have got to the stage of viewing the property, she took on board our particular circumstances and she made it her goal to connect us with this property, answering all questions and bestowing the benefits of this investment. Bairstow Eves were exemplary from start to finish - at one stage I wondered whether we needed to pay them commission for the service they were providing, even though we were not the vendor! The attention to detail, the updates, the advice, the consistency of service, for all I know, all these ladies could have been the same person, they were that focused on making sure the buying process was as painless as possible. Thank you again all and I'm pretty sure there must be some men that were involved too, so thank you (unless you have a partner agency where all the men work called Bairstow Adams!)

Zains Β· 16 June 2021

Agent replied Β· 15 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Had an issue with my property which was reported by the tenant, Scarlet at Countrywide co-ordinated the issue and completed it expeditiously with the tradesperson & tenant. Then reported back to me after completion of the work. Left me entirely satisfied. Thank you.

Andy Β· 10 August 2024

Agent replied Β· 24 August 2024

Thank you for leaving us your superb 5* review and your kind words Andy. Best wishes, Lucy, Customer Relations.

5/5

Google

Used Ella for my recent mortgage application. If it wasn't for Ella's support throughout, I wouldn't have been able to go through with it all. She's so knowledgeable and reassuring, going above and beyond for me when I didn't have a clue what was going on. I'm forever grateful for Ella and she's worth her weight in gold

Hayley Β· 19 September 2023

Agent replied Β· 15 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Book a week in advance to view 3 properties. Cash buyer! Get to the first property ten minutes go by no one turns up. I call the office and they have lost the keys to two out of the three properties I’m told! No one thought to contact me! Really poor! Avoid this place at all cost!

Robert Β· 11 April 2025

5/5

Google

Can’t thank the team at Mansfield Bairstow Eves enough for their swift and clear communication which helped greatly speed up our transition into our new home. We were in a bit of a pickle after being left upstream without a paddle by another estate agent πŸ’…πŸ» But Leona and Beth came in clutch, are absolute legends and deserve so much credit.

Grace Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I was after a mortgage and Ella England helped me all the way. She was always so quick to respond to questions, and her advice was second to none. I felt so at ease with everything through the whole process. I would recommend anyone looking for a mortgage to use Ella. Thank you again. Defo 5*

Duncan Β· 19 October 2023

Agent replied Β· 15 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service as always from meeshia at Bairstow eves at the Mansfield branch. Professional, efficient and excellent communication Our rental was let in a 1 day, we have used Bairstow eves for the last 7 years, and would not go anywhere else. The best estate agent by far in Mansfield.

Jane Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommend BE Mansfield branch, in particular Lauren & Grace. Our main contact was Lauren; she was professional, determined & very pleasant.

G Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Had a great experience with Bairstow Eves Mansfield and especially two amazing ladies - Leona and Beth (? - I am so sorry I completely forgot her name but she was our person on the key collection day). Leona absolutely went an extra mile to help us out and made sure all is sorted for us. Highly recommend!

Marta Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstowes recently sold my property and I was very impressed with their professional and enthusiastic team. Nothing was too much and their marketing and sales skills were exceptional. They really do put 110% into researching, marketing and selling your home. Within 2 weeks we had received a number of different offers and the house was sold. The turn around from selling the property to completing was also quick and relatively easy. Would highly recommend.

Amanda Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Just bought a property through the agent's, just wanted to say a big thank you to Coutney,and kirsty in helping me through the journey. I'll definitely be recommending them. Mitesh

Mitesh Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott

5/5

Google

I have used Bairstow Eves Mansfield for our company Lettings for some time now? Much of this time I have been with dealing with Gemma Bailey but also with other members of staff. Throughout these, sometimes difficult requests by our company, patient, sympathetic and understanding of our requirements, together with smooth administration to bring through a stress free conclusion to our rental requirements. I would fully recommend Bairstow Eves for individuals or companies to satisfy your rental or sales needs.

BARRIE Β· 17 June 2019

Agent replied Β· 15 June 2024

Thank you Barrie for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott

5/5

Google

I must ring Scarlett at least 3 times a week but what great service keeps me up to date with all the issues I’ve been having … hopefully no more to come 🀣🀣🀣🀣🀣 …

Paul Β· 23 September 2024

Agent replied Β· 23 October 2024

Thanks Paul for leaving us your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Mollie for all the help with the purchase, would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

James Β· 25 August 2022

Agent replied Β· 15 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

3/5

Google

Pretty good experience with buying a home from them. A couple of things could be improved: 1. If someone is gone for a day or two, then automatically passing emails on to a colleague would be better than sending an automated reply saying you aren't there, thus having to find the email address of one of your colleagues to resend to. 2. It would be great if you handled the whole move beginning to end, rather than stopping short of making keys available to the buyer at the property. Luckily the vendor left some keys hidden for us in her large garden, but if I'd had to call into town to get the keys that would have made an already very stressful day even worse, as we had three removals vehicles to deal with and I was also towing something large which would have meant parking anywhere remotely near the estate agents in the town centre would have been practically impossible. I would have been happy to pay a small fee for the keys to be handed over at the property if necessary with confirmation of my ID with driving licence etc. Anything to reduce the stress of the day rather than further add to it.

David Β· 17 June 2018

Agent replied Β· 15 June 2024

Hello David, Thank you for taking the time to provide your feedback for the team at Bairstow Eves. Please be assured I will pass on your comments to senior management to review and see if we can improve the service that we offer our valued customers in regards to retrieving keys upon completion. It is standard practice for staff members to have an out of office on when they are going to be absent from the office, however, there should be an alternative email supplied for customers to contact for urgent enquires. Kind regards, Maryjane.

5/5

Google

We have had an amazing experience when dealing with Meeshia and Jacob. They were able to find us a prospective tenant within 2 days of listing. We are very pleased with the service. They were both timely and professional and we would highly recommend them.

Retesh Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very proffetional and kind and given me the best advice Thank you to Lauren, Mollie and OliverPositiveProfessionalism

Anton Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I approached Bairstow Eves Mansfield after being desperately searching for a house to rent. As soon as I approached them esp lucie ,before I realised I had house keys in my hand. They are so caring ,customers at heart,quick to act and so considerate.Try them xxx.

Gracious Β· 17 January 2024

Agent replied Β· 15 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Seen a property to let on rightmove out of office hours so emailed the agent to arrange a viewing, got a call back so I said I'm interested and would like to take a look and was told they needed some further details so they emailed me what they needed, I emailed back all the info and waited.... Heard nothing so I called them the day after before they closed to see if they had received the info and arrange a viewing only to be told viewings are the day after so I asked for a after work slot but they were all taken so I'm thinking why did they not call me about viewings on the property I expressed and interest in? And all the time being told of other similar properties that I wasn't interested in which they would have know if they read the info they asked me for. The girl said there would be further viewings and the house was popular and won't be going first come first served due to this so I could arrange a viewing another day and it would be no problem, Then the girl asked if she could give me a call in the morning to sort something as they were about to close, I said OK then went home and talked to my partner and figured out we could actually go to the morning viewings and I could shut my shop for a hour to do so, first thing in the morning before they opened I emailed saying the morning was possible so if I could get the morning call that was arranged first thing then we could arrange it asap, never got a call.... I emailed again and I finally got a reply saying viewings were over and they expected someone would sign for it that day and they would let me know about that and other similar properties... So something as simple as going for a look at a property seemed all but impossible for this letting agents and for the extortionate fees they charge to apply for these houses on top of high rental prices you really would expect a more professional service and to be treated a lot better

Scott Β· 17 June 2016

Agent replied Β· 15 June 2024

We understand that the matter has now been drawn to a close but I would like to apologise that you felt the service fell below the high standards of customer service that we pride ourselves on. Branch Manager

5/5

Google

Excellent service from Beth Smith when we were looking for property to rent, from start to finish. Amazing service to us, friendly, experienced are exceptional. I recommend anyone looking for new property to rent for her. Thank you, we appreciate your time

Qaumi Β· 17 March 2024

Agent replied Β· 15 June 2024

qaumi Mensah many thanks for your brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Just sold my house with this estate agent. A lovely company to deal with. Everything ran smoothly. They kept me constantly updated. Especially Grace. Many Thanks.

Donna Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.

5/5

Google

Mr Liam Bainbridge you are a credit to Bairstow Eves you went above and beyond for us so helpful and polite even though its a long process we were always kept up to date with the progress of the sale many thanks to you and all the other brilliant staff who were involved

Joanne Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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