Trusted Agent profile Β· Mansfield

Bairstow Eves Mansfield reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

341 reviews across 1 platform

38a, West Gate, Mansfield, NG18 1RS

Bairstow Eves's office in Mansfield, at 38a, is rated 4.7 out of 5 across 341 reviews on 1 platform, including 341 Google reviews rated 4.7.

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4.7 / 5

341

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mansfield office, from every platform, shown as written. First names only.

5/5

Google

We were helped by a young lady called tegan, i cannot praise her enough for all the work she did for us. She was so professional and knowledgeable. A credit to the company.

Drew Β· 20 January 2026

Agent replied Β· 26 January 2026

Thank you for your kind words about Tegan! We are lucky to have such a dedicated and knowledgeable member on our team. We are glad to hear that she was able to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Meeshia Brown and her team at Bairstowe Eves Mansfield have been brilliant. This is my first time in the buy to let business and the advice and assistance from Meeshia and her team has been excellent. Properties have been let quickly and ongoing support has been forthcoming too.

Louise Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

We have just purchased a property through Bairstow Eves Mansfield and I can honestly say from start to finish they have been fantastic. Lauren our account handler was superb, always keeping us informed and up to date with developments. Thank you Lauren for the excellent and professional service you provided to us throughout the purchase of our property.

Clare Β· 16 June 2022

Agent replied Β· 15 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Avoid. Avoid. Avoid. AVOID!!!!! Currently with baistow eve. And This has been the biggest mistake I could of done when renting. It has been the worst estate agent I've dealt with. Started with first property, no repairs completed with a baby in the house. Faulty boiler, leaks from the bathroom and no bathroom door! When leaving the property, Lucy asked me to leave within 24hrs telling me landlord had let me go. When i spoke to the landlord she was not aware of any of this. When getting my report back from deposit team, Charlotte admitted to rushing it. And not actually looking at the previous inventory attempting to charge me for items which were in the property before I arrived. I had to call the landlord, due to Charlotte not making contact with the landlord to get this sorted. Lucy and meeshia agreed I would have a refund for having to leave the property within 24hrs, it took over a 6weeks to have this sorted with constant calls and email asking why the payment has not been done and was only sorted by myself having to call the landlord as meeshia did not do this. The landlord was not aware of any amount as meeshia was telling my self one story and the landlord another. I gave my bank details over the phone, which somehow had gone missing by meeshia. Who told me she had no clue what happened, I once again gave my bank details for refund and the money was sent to a different account and not the account I gave. When signing for the new contract for my new property Jacob told myself, partner and father in law that the rubbish outside my property would be removed. 2 months down the line I am still fighting to get this rubbish removed. The new property had cupboards full of black mould risking my baby and myself health, it was only sorted when telling baistow eve if not sorted I would contact the council and trading standards. My number was passed on by scarlett to my current landlord without my permission. With putting 1 star due to the terrible service I have received from baistow eve, rather then having an email from Meeisha asking how any improvements could be done, she emailed me saying she always does things quickly as she can, so does not understand the 1 star. But every situation I have dealt with the mansfield branch, I've had to call the landlords myself due to the team not doing their jobs.

Lisa Β· 8 June 2024

Agent replied Β· 15 June 2024

Hello Lisa, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Letting property I supposed to move in was under work due to mould in it. After receiving my keys I went to check in. Bathroom mould hasn’t been fixed which they should before we move the in as it’s on contract , non of the inside doors would lock including toilet door, toilet is dirty, water tap dripping in kitchen, bedroom window covered with mould. Called Lucie to referred this issues she said I have to report it at online portal which she should have done so it will make my moving easier but she didn’t I send follow-up email never got reply back. Every time I called, they said we will do our best to fix this issue. It’s been more than 17 days. The only thing they manage to fix is a toilet door. Mould smell so bad now we have really bad headache

Heer Β· 16 May 2024

Agent replied Β· 15 June 2024

Hello Heer Maher, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Sold my property before it was even posted online. When Lauren came to valuate my property, she was very easy to talk to, made me comfortable to talk business and really showed she cared on a personal level unlike some estate agents I dealt with. Amber has also been amazing with all the further completion of the sale. These guys definitely are not the cheapest out there... But they know damn well how to operate efficiently and definitely are not the most expensive out there Perfect middle ground for someone that wants to get "stuff" done and doesn't mind not cheating out. At the end of the the day, selling and moving can be stressful so bairstow has been worth every penny. I would happily recommend them to anyone who asked!

Georgia Β· 16 May 2024

Agent replied Β· 15 June 2024

Thanks Georgia Bramley for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just moved into my first home! Bairstow Eves Mansfield have been very helpful and accommodating with the whole process and gave me a lovely moving in box which was a class touch. Thank you!

Jordan Β· 15 December 2025

Agent replied Β· 14 January 2026

Thank you for choosing us to help you find your first home! We are thrilled to hear that you had a positive experience with our team and that our moving in box was a special addition to your move. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Brandon dealt with our purchase, very friendly helpful team ! Thank you for all your hard work ! πŸ’• …

Roxy Β· 10 April 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! Our team takes pride in providing exceptional customer service and we're so glad that Brandon was able to help with your purchase. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe and Courtney provided and excellent service to us, thank you. Thank you to Lauren also. Although the move was a bit complex, took longer than it should and was very stressful we got there in the end. The delays we experienced were of no fault to Phoebe. She did go the extra mile constantly and I just want to say this did not go unnoticed.

A Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

I can’t rate the letting department highly enough. Jess was able to arrange a viewing for us on the same day and we had moved in within 3 days. The whole team were extremely professional and we were updated regularly . Fantastic , thank you!

Laura Β· 16 June 2023

Agent replied Β· 15 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

A tremendous effort from all the team at Bairstow Eves. A 5 star professional service. Regular updates throughout the whole process. I would highly recommend the Bairsow Eves branch in Mansfield. Merry Christmas

Ricky Β· 15 December 2025

Agent replied Β· 14 January 2026

Thank you for your kind words! We are thrilled to hear that you had a 5-star experience with our team at Bairstow Eves. It was our pleasure to provide you with regular updates and a professional service. Wishing you a very Merry Christmas from all of us at the Mansfield branch. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service. Amber was amazing, nothing too much trouble. Answered all queries in a timely manner. Overall fantastic service by Amber and the team. By far the best estate agents

Rachel Β· 16 May 2024

Agent replied Β· 15 June 2024

Many thanks Rachel bishop for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional but friendly service from all staff but id like to mention Lauren, Amber, Kirsty and Brandon as the main members of the team dealing with our sale. …

LYNNE Β· 16 January 2026

Agent replied Β· 14 January 2026

Thank you for choosing Bairstow for your sale! We are thrilled to hear about your positive experience with Lauren, Amber, Kirsty, and Brandon. Our team takes pride in providing professional and friendly service, backed by our local … More

5/5

Google

Purchased a house through Bairstowe Eves in Mansfield recently. The purchase wasn’t smooth sailing at all due to issues out of the estate agents control however Mollie was great. She kept us informed and up to date through the whole process. Would highly recommend

Katherine Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you Katherine for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

Scarlett is always helpful and provides an excellent service as do the rest of the team at Bairstow Eves Mansfield. I would highly recommend.

Pritchard Β· 17 August 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Great place to visit if you’re a first time buyer , staff are very friendly , and communication inside of their office and outside is brilliant , Ella my mortgage advisor and Oliver who helped me at the start of my property search have both been very helpful and supportive . Amber has also helped massively with this whole process working with Ella to confirm things and get internal things sorted . I will be collecting my keys today for my first house purchase and everyone involved has been so helpful along the way . All staff who have helped in any sort of way have been very friendly and helpful . Would definitely recommend 😁

Jordan Β· 17 March 2024

Agent replied Β· 15 June 2024

Jordan Morrison thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

From the start to the end Brandon has been brilliant. Any paperwork that needed filling in or issues that arised were promptly dealt with. I give him 5 starts and we couldnt have dine it without him.

Valerie Β· 25 April 2025

5/5

Google

Huge Thank you to Liam for his help and support in the sale of my house. It was by no means a quick and easy sale but he has been fantastic in helping to get it across the line! Thank You Liam!

Kat Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We would like to let the whole team in the Mansfield office know how impressed we have been with the service you have all given. Right from the start, the whole team have been polite, professional, patient and very helpful. You advised us to put the house up for sale using the modern auction method, which we hadn't considered. You helped with filling in forms, arranged and managed numerous viewings, and ultimately achieved a successful sale. We couldn't be more impressed. We've already recommended you to friends and family, and will continue to do so. Thank you for making what could have been a difficult process into a positive experience and outcome.

Mick Β· 14 June 2025

5/5

Google

Gemma has been brilliant and very helpful! Every time I ring to speak to Gemma she’s always there to answer any questions or quarries and if she’s on another call she will always ring straight back. Gemma made me feel comfortable and relaxed through all the process and nothing felt like it was a hassle. Thank youPositiveResponsiveness, Professionalism

Sharni Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for your wonderful 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

Thank you to Courtney Reid for all the help and guidance during the beginning of our house hunt, me and my partner are first time buyers and we were unsure where to start with the extra stress of the Covid pandemic but she was so helpful, and found us a great mortgage advisor! Thank you again!PositiveProfessionalism

G Β· 25 August 2021

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

I have used Bairstow Eves in Mansfield a coulpe of times now to find me tenants for properties we rent out, including over the past couple of weeks. They have acted quickly and proactively, and found me tenants, done all the relevant checks, and sorted the paperwork. As a director of a small buy-to-let company, I am 100 per cent happy to recommend Bairstow Eves in Westgate, Mansfield.

Wayne Β· 3 August 2024

Agent replied Β· 15 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Extremely efficient sale, with lots of contact from the lovely Amber, very happy with the service

Melanie Β· 16 March 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! We take pride in providing efficient and personalized service to our customers. We appreciate your support and look forward to working with you again, Amber is truly a gem! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have found Meeshia and her team to be at all times thoroughly friendly, helpful and professional. Meeshia in particular has always tried her best to solve all and any issues and I believe her leadership is what makes this branch a success. I have been a investment landlord for years now and would 100% recommend Bairstow Eves Mansfield.

Himesh Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

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