Trusted Agent profile · Manchester

We Let Properties Manchester reviews

★★★★★ Great

457 reviews across 3 platforms

3-5 Duke Street, Manchester, M3 4NF

We Let Properties's office in Manchester, at 3-5 Duke Street, is rated 4.3 out of 5 across 457 reviews on three platforms, including 442 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

442

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

This office

Trustpilot logo

8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for We Let Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

We let properties has managed my property for over two years and have been nothing but amazing. From finding tenants to dealing with maintenance issues. Their knowledge of the the industry and professionalism really do make them one of the best agents I’ve worked with. Their professional response to the disgruntled tenants ‘issues’ on Google reviews shows that they really do cross their t’s and dot their i’s.

James · 17 June 2021

Agent replied · 16 June 2024

Good Morning James, Thank you very much for taking the time to write a review, we are delighted to hear how happy you are with We Let Properties . We wish you the continued success with your property. Kind Regards Emma Enderwitz Office Manager

5/5

Google

Great company , worked with different ones but We Let Properties was by far the best ones. Quick responses and always available to help. Definitely recommend working with them.

Esther · 24 September 2024

Agent replied · 24 October 2024

Hello Esther, Thank you for your review of our company and team. I am very glad we've been so easy to work with and we look forward to continuing this going forward! Best wishes, Tracy Lettings Manager

5/5

Google

This company has lots of nice apartments to rent in central Manchester.. I deliver to them and it's always nice to see the welcoming smiley faces of Katie, Sam and Will.. This young team will definitely find you what you are looking for..

Jerome2417 · 19 November 2023

Agent replied · 16 June 2024

Good morning Jerome, Thank you so much for your 5 star review and your kind comments about Katie, Samuel and William :) We wish you all the best! Kind Regards Wayne Eastman Director

5/5

Google

Very friendly service, Katie who conducted my viewing was very friendly and really helpful and helped me secure the lovely property promptly and stress free !

Jamie · 24 September 2024

Agent replied · 24 October 2024

Hi Jamie, Thank you for taking the time to leave a positive, 5* review, it is greatly appreciated by the whole team. It is so important to us that your experience is stress free and we hope to continue this when you join us as a tenant very soon! Best wishes, Tracy - Lettings Manager

1/5

Google

When we rented a house through them, heating stopped working couple of times in winter and it took them weeks to arrange for a repair! Also when we left the house, we cleaned everywhere. Handed the keys and after we left the agent had moved wardrobes that had been there for years and took a picture of dust behind them! They deducted a huge sum from the deposit for cleaning something that was there for years even before we get there!NegativeProfessionalism

Mansoor · 17 June 2023

1/5

Google

We just left one of their properties, and have seen that they have made deductions in the deposit for the most unreasonable reasons ie. replacing light bulbs. We explained when we left that we left light bulbs there for two places that we simply could not change ourselves due to a previous tenant or property maintenance company sealing them in and us not wanting to cause damage by changing them ourselves. I mentioned this to the person from their company, and she said that we should have sainsubmitted a maintenance request, which we didn't do due to us not knowing it was an issue until we were leaving and wanting to replace them. Another ridiculous charge was for discolouration of the sealant on the sink/bath which I have evidence was already there, and so I have sent this over to both them and the company doing the arbitrating. As you can imagine I have obviously disputed these out of principle. I am very disappointed after a mostly happy stay. I think if you are a landlord it is a great company, but if a tenant I advise looking for other options.

Darren · 17 June 2023

5/5

Google

Adam did a great job

Bradley · 16 April 2026

5/5

Google

Second time renting with WLP and also second time having been assisted by Katie - really lovely person and very knowledgeable about the process!

Lauren · 10 October 2024

Agent replied · 24 October 2024

Hello Lauren, Thank you for your review of our services and of Katie! We are so happy you have chosen another of our properties and look forward to helping your move between properties be a smooth process! You know where we are if you need us! Best wishes, Tracy - Lettings Manager

5/5

Google

Helped resolve my issue within 24 hours of asking for help! Not only that but always efficient, polite and helpful when I contact

Alex · 10 October 2024

Agent replied · 24 October 2024

Hello Alex, Thank you for your review! I am so pleased to hear we managed to resolve your issue so efficiently. Best wishes, Tracy - Lettings Manager

1/5

Google

I spoke with a secretary called Stacy, placed an offer to the Landlord which was rejected by the secretary. Probably she is the Landlaidy. Called back again asking to speak with the manager but she denied ! These people did not show any respect at all.

Konstantinos · 17 June 2023

Agent replied · 16 June 2024

Good Morning Konstantinos, Unfortunately I believe you may have left a review for the wrong company as we do not have any members of staff named Stacy or any receptionists and I am unable to locate any applicants with your name in our database. Please contact us at the office in order for us to investigate further. Kind Regards, Wayne Eastman Director

5/5

Google

Great service, quick response times, regularly checked in with me to make sure everything was going well during my application. Would highly recommend!

Louis · 3 October 2024

Agent replied · 24 October 2024

Hi Louis, Thank you for your review and kind words. We are so happy you enjoyed the application process and we look forward to continuing our great service throughout your tenancy! Best wishes, Tracy - Lettings Manager

5/5

Google

Living in a property managed by We Let Properties for the past 3+ years has been straightforward. Jodie, Tracy, and Bethanie have both been fantastic communicators throughout the tenancy, always responding quickly and fairly. We Let Properties have been easier and less stressful to use than other letting and management agents within Manchester.

Lewis · 2 November 2024

5/5

Google

Thank you so much - The Property management team have been great during my tenancy, Bethanie has consistently been so friendly and approachable, thanks for all your help!

Danirox1994 · 27 June 2024

Agent replied · 26 August 2024

Hi Danielle, Thank you for your review of the property management team and your property manager Bethanie. We wish you all the best with your new property! Best wishes, Tracy Kettle - Lettings Manager

5/5

Google

So happy with all the help we received in securing an apartment from Wayne at we letproperties, they offer a really supportive, informal service which helps immensely considering how competitive the market is in Manchester. Would highly recommend this agency!

Matthew · 20 October 2023

Agent replied · 16 June 2024

Good afternoon Matthew, Thank you so much for taking the time to leave me and the We Let Properties team a 5 star review. I'm delighted we managed to get a great apartment for you both give the pains and struggles you were facing with other agents. I'm sure your will be both be happy in your new place and I wish you all the best for the future. Kind Regards, Wayne Eastman Director

5/5

Google

My letting agent Katie Headdock from We Let Properties was amazing! So efficient, responsive, proactive and polite. She made the process seamlessly smooth for me.

Ayang · 5 August 2024

Agent replied · 26 August 2024

Hello Ayang, I am so happy to hear that Katie has been helpful in finding your new property. We all look forward to having you as a tenant and having just as happy and successful a tenancy with you! Best wishes, Tracy, Lettings Manager

5/5

Google

Everyone that I spoke to has been very professional and friendly. When it came to moving out, they were very accommodating and were able to process the return of my deposit quickly.

Ibrahim · 18 March 2024

Agent replied · 16 June 2024

Hi Ibrahim, Many thanks for taking the time to leave the team a five star review for the service you received during your time as a tenant. Congratulations on the purchase of your new home! Best wishes, Emma Operations Director

5/5

Google

Katie (Headdock), showed us the apartment and walked us through all the relative steps efficiently. We had a very quick turnover due to her professionalism and she was very warm.

Jay · 17 April 2024

Agent replied · 16 June 2024

Hi Jay, Many thanks for taking the time to leave a five star review and the lovely comments regarding Katie's service. Best Wishes, Emma Operations Director

5/5

Google

Just wanted to say a huge thank you for all the work you have put in to renting my first rental property, everything from the valuation to tenant move in day, I feel has been systematic. As a first time landlord you really have gone above and beyond for me, Thank you.

Kevin · 17 June 2022

Agent replied · 16 June 2024

Good afternoon Kevin, Thank you for taking the time out our your day whilst away on holiday to leave us a review. I'm so delighted everything has gone so very well for you, just goes to show doing your research first is paramount when sourcing a property to let out - happy to be a part of the journey! Enjoy the rest of your holiday and hope to speak soon. Kind Regards, Wayne Eastman Director

5/5

Google

Really smooth and quick process! Sam Evans who was our lettings agent was extremely informative, friendly and helpful. Would use We Let Properties again for sure- was the least hassle me and my partner have experienced during our property hunt.

Lara · 21 March 2025

5/5

Google

We Let Properties have helped me find a property and have made the whole process so easy! Would recommend

Thomas · 10 October 2024

Agent replied · 24 October 2024

Hi Thomas, Thank you for your 5* review of our lettings process. I am thrilled the process was easy for you and we look forward to welcoming you as a tenant, soon. Best wishes, Tracy - Lettings Manager

5/5

Google

We Let Properties is the best 👌. The team communication skills is topnotch. …

Abimbola · 17 December 2024

Agent replied · 24 December 2024

Hi Abimbola, Thank you for your review and congratulations on securing your property with us in time for Christmas! We can't wait to welcome you later this week and hope to continue our topnotch service once you are settled in to your new property! Best wishes, Tracy - Lettings Manager

5/5

Google

Great management from a landlords perspective. Get back to me quick about any repairs. Monthly statements and staff are approachable. The owner is doing a great job here, he is very approachable too.

R.A · 18 January 2024

Agent replied · 16 June 2024

Good morning, Thank you very much for your five star review. Kind Regards, Wayne Eastman Director

5/5

Google

I’ve been living and renting in Manchester for 10+ years and We Let Properties is the only lettings agent I use. Friendly, efficient and extremely professional, they make the whole process from start to finish as smooth as possible and enjoyable. They are without a doubt the best in the business!!

Noel · 17 June 2022

Agent replied · 16 June 2024

Good morning Noel, Thank you for taking the time to write a review for We Let Properties, I'm delighted to read that you find us to be friendly, efficient and extremely professional. Thank you for being an model tenant and looking after the properties with great respect and fantastic way. If you need us for anything, you know where we are. Kind Regards, Wayne Eastman Director

5/5

Google

I contacted We Let Properties for a viewing, the service was excellent and they arranged the viewing as soon as possible. Katie did a very nice job showing me the property, I end up renting it.

Arnau · 20 October 2023

Agent replied · 16 June 2024

Good afternoon Arnau, Thank you for your comments regarding the service you have recently received from the team at We Let Properties, your feedback is really appreciated and we are delighted you gave us a 5 star rating. We wish you all the best in your new property. Kind Regards. Wayne Eastman Director

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Read We Let Properties's Google reviews

Questions about We Let Properties Manchester

Has We Let Properties won any awards?

Yes. In The Trusted Agent 2026 awards: We Let Properties, Manchester won Gold.

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