Trusted Agent profile · Manchester

We Let Properties Manchester reviews

★★★★★ Great

457 reviews across 3 platforms

3-5 Duke Street, Manchester, M3 4NF

We Let Properties's office in Manchester, at 3-5 Duke Street, is rated 4.3 out of 5 across 457 reviews on three platforms, including 442 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

442

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

This office

Trustpilot logo

8

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for We Let Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I contacted We Let Properties for a viewing, the service was excellent and they arranged the viewing as soon as possible. Katie did a very nice job showing me the property, I end up renting it.

Arnau · 20 October 2023

Agent replied · 16 June 2024

Good afternoon Arnau, Thank you for your comments regarding the service you have recently received from the team at We Let Properties, your feedback is really appreciated and we are delighted you gave us a 5 star rating. We wish you all the best in your new property. Kind Regards. Wayne Eastman Director

5/5

Google

Very friendly and patient staff, amazing service and got their reply about the property very quickly. Had a great experience!

Canon · 22 August 2024

Agent replied · 26 August 2024

Hello Canon, Thank you for your review! We are glad your experience has been great with us and we wish you all the very best moving forward! Best wishes, Tracy - Lettings Manager

1/5

Yell

Poor communication from the very start

Poor communication from the very start, left the tenancy over a year ago and have not heard anything back regarding my deposit. Very strange attitude towards lettings and multiple times during the tenancy people turned up unannounced to view our apartment because it was going to auction. With the abundance of good estate agents in Manchester, I'd recommend shopping around for a company that treats their clients & tenants with respect and have a more proactive approach to the industry.

NathanK-105 · 23 September 2022

5/5

Google

I had the best agent! Michael longstaff ensured we had a seamless experience.

Oluchi · 7 December 2024

Agent replied · 11 December 2024

Hello Oluchi, Thank you for your 5* review of Michael. I am thrilled you have had a seamless experience and look forward to continuing this when your tenancy begins with us! Best wishes, Tracy - Lettings Manager

5/5

Google

It was an absolute delight using WeLetProperties for finding our new home in Manchester. They made the process very easy and seamless. I highly recommend them for your next rental! The staff is also super friendly, understanding, and very helpful.

Drae · 17 June 2023

Agent replied · 16 June 2024

Good morning Drae, Thank you so much for your kind comments in your 5- star review for the team at We Let Properties, we are delighted you are tenants with ourselves and look forward to being of service to you whilst you are in tenancy. Have a great weekend Kind Regards Wayne Eastman Director

4/5

Google

I have been in the same flat for 9 years and have had a good relationship with We Let Properties letting agents. They have always been professional and when issues arise, they respond in a timely manner. I would recommend using We Let Properties when search for your next home.

Jeff · 17 June 2022

Agent replied · 16 June 2024

Good morning Jeff, Thank you for your review this morning, we was talking about you in this morning's team meeting and we all cannot believe you have been in your apartment since 2013... time has gone so quick! Thank you for your comments relating to our professionalism and dealing with your issues in a timely manner, as an agent we always want our tenants to feel this way about our service. We hope you continue to enjoy living in the property and thank you for being a great tenant and looking after the property like it's your own. Kind Regards Wayne Eastman Director

1/5

Google

Worst letting agency ever, they take so long to even reply about a maintenance , sometimes ignore us. They even accused us of having 2 set of keys when we got one just to cut from our deposit! Greedy agency stay away from them.

Fay · 10 December 2024

5/5

Google

Great bloke. Sorted everything swiftly and effectively. Would happily deal with Michael again!

Ellis · 20 November 2024

Agent replied · 11 December 2024

Hi Ellis, Many thanks for taking the time to leave a review for Michael. We're delighted to have helped find a new home for you and your housemates and hope you are very happy in fabulous Ancoats! :) Kind regards, Emma - Operations Director

5/5

Google

First time I've worked with We Let Properties; they made the process of renting a property very easy; great communication to keep me up to date with the status and what was needed when!

Jon · 20 October 2023

Agent replied · 16 June 2024

Good afternoon Jon, Thank you very much or taking your time to leave the We Let Properties team a five star review following the recent service you have received. We really appreciate your comments and wish you all the best for the future and please don't hesitate to contact us if you need further assistance. Kind Regards, Wayne Eastman Director

5/5

Google

Always find every member of We Let Properties to be super efficient and friendly. Contactability too is easy.So refreshing to find a company so professional in these days of endless automated answering machines and waiting times. Peter Nuttall

Tracy · 17 June 2023

Agent replied · 16 June 2024

Good morning Peter & Tracy, Thank you so much for your kind comments and your five-star review, I'm truly delighted to read that you find us so professional. Thank you for being great landlords and we really enjoy working with you both. Kind Regards, Wayne Eastman Director

5/5

Google

Katie, was fantastic and it was a very smooth process . Thank you very much

Aarifah · 24 September 2024

Agent replied · 24 October 2024

Hello Aarifah, Thank you for your 5 star review of Katie and our process. I am very pleased you had a smooth experience with us! Best wishes, Tracy: Lettings Manager

5/5

Google

Was looking for a new agency to manage lettings on 2 properties . Staff are very knowledgeable, professional and friendly. Took all the hastle out of the process of marketing, finding tenants and obtaining references. A+ Customer service and value for money . Can't recommend them enough

Anthony · 17 June 2022

Agent replied · 16 June 2024

Hi Tony, Thank you so much for the review you have left for the team today, we are so happy to have you on board and delighted both properties rented swiftly for you. I'm glad you feel you are getting value for money and an A + service. Have a great week. Kind Regards, Wayne Eastman Director

5/5

Google

I’ve been using We Let Properties for over 3 years, and cannot rate them highly enough. They provide a great service & are always professional in their approach. As a landlord, Wayne, Emma & the team are always on hand to help with any queries/requests. Thanks everyone!

Laura · 17 June 2022

Agent replied · 16 June 2024

Good afternoon Laura, Thank you so much for leaving the team a 5 star review, I'm delighted to ready you are happy with our professionalism and great service. I will pass on your thanks to the team and like always, anything you need just drop us a call or email - always happy to help. Kind Regards, Wayne Eastman Director

5/5

Google

Great service! Ocean really helped me out. Highly recommend

Rae · 17 December 2024

Agent replied · 24 December 2024

Hi Rae, Thank you for your review of Ocean and her service, it is great to hear our property managers are so helpful and providing such a great service. Best wishes, Tracy - Lettings Manager

5/5

Google

Excellent service, quick to schedule work orders, now with an online system for logging them available! Professional and friendly throughout. Have been renting with them for over 3 years, hassle free. Easily one of the best agency experiences. I imagine many satisfied customers don't bother to write a review and those one start reviews prompted me to chip in. Thanks

Filip · 18 June 2019

Agent replied · 16 June 2024

Good afternoon Filip, Thank you very much for taking the time to write a positive 5 star review for We Let Properties, the whole team is delighted to read your review and positive comments regarding the service you have been receiving as a tenant over the past three years whilst renting thought us. I’m also very happy to read that you are pleased with our new process for reporting maintenance at your property, as we hope it gives complete recording/logging of issues raised coupled with the option to take pictures to accompany the report to enable us to transfer the information to the relevant contactor and have the issue resolved swiftly! We hope this new method continues to give transparency to you as a tenant and also for the landlord too. Once again, thank you for your review and hope you remain happy in the property for many more years to come. Wayne Eastman Director

1/5

Google

I have never seen a worse letting agency than We Let Properties! water can run down the wall ( from March 2020 - August 2020 ) , you can report them several times but wait for months bc of covid , and more and more things. Im glad i move from this house.

Jay · 17 June 2021

Agent replied · 16 June 2024

Good afternoon Jay, Following your recent review, I can confirm I have checked our database thoroughly, and can not find you in our system as an applicant, tenant, landlord with any form of interaction. I'm perplexed at this point as to why you have given us 1 star review. Please can you provide more information or contract me direct at wayne@weletproperties.co.uk and I can respond accordingly. Kind Regards, Wayne Eastman

5/5

Google

Have had a really good experience dealing with Katie whilst searching for and putting a successful offer on a flat. Katie and the whole team were very communicative and helpful during the process, would 100% recommend!

Ben · 17 June 2023

Agent replied · 16 June 2024

Good morning Ben, I hope you are well, thank you so much for taking the time to leave a 5-star review for Katie and the team at We Let Properties, I'm truly delighted to read that you have found the whole team very good at communicating and helpful throughout. You have chosen a fantastic apartment and wish you a smooth move in and all the best in your new home. Kind Regards Wayne Eastman Director

5/5

Google

We Let Properties are everything you'd want in a Letting agent. Quick to respond to queries and requests and very effective at finding tenants. Their fingers are on the pulse of the rental market !

Simon · 17 June 2023

Agent replied · 16 June 2024

Good morning Simon, Thank you so much for your kind comments, we are all truly delighted to read your thoughts on the service we provided to you since May 2016... wow, how fast has that gone! Thank you for choosing We Let Properties and look forward to continuing to work with you. Kind Regards, Wayne Eastman Director

5/5

Google

We let properties were very helpful while we were living in Manchester. They were very helpful and experienced. I found it more of a friendly and personal service to other companies I've had to use in the past, thank you again for all your help

Jessica · 17 June 2022

Agent replied · 16 June 2024

Good afternoon Jessica, I hope you are well, thank you for taking the time to leave the We Let Properties team a 5 star review, I'm delighted to read your positive comments and feedback regarding our service. Thank you for being good tenants and we wish you all the best for the future. Kind Regards, Wayne Eastman Director

5/5

Google

One the most professional agency I've had to ever deal with!

Éva · 10 October 2024

Agent replied · 24 October 2024

Hi Eva, Thank you for your review! We are so happy you enjoyed your tenancy with us and wish you the very best in your new home! Best wishes, Tracy - Lettings Manager

5/5

Google

Fast responses, and very informative about the property.

Sam · 22 November 2024

Agent replied · 11 December 2024

Hi Sam, Thank you for your five star review, we pride ourselves on our responsiveness so I am glad to hear this has been good for you. Best wishes, Tracy - Lettings Manager

5/5

Google

I have always experienced excellent service with WeLet Properties over the 3+ years I have been with them. Having tried a few agents beforehand, and tried letting ourselves, I cannot overstated how much peace of mind WeLet Properties has given us - thank you!

Cat · 17 June 2022

Agent replied · 16 June 2024

Good morning Cat, Thank you so much for your comments in your review, I'm delighted to read that you have complete peace of mind with the service you receive from We Let Properties. I know you had a bumpy ride with other agents and tenants before we was instructed, so to to gain your trust and now a 5 start review is amazing - Thank you, the team are delighted. Take care and speak soon, Kind Regards, Wayne Eastman Director

5/5

Google

Lovely people who helped us find a great flat in Manchester. Alicia Croasdale always willing to help out if you have any questions or concerns before or after renting through We Let Properties.

Ethan · 17 June 2023

Agent replied · 16 June 2024

Good morning Ethan, Thank you so much for leaving a 5 star review and your comments about Alicia, I'm delighted to read that you a find Alicia always willing to help. Have a great week. Kind Regards Wayne Eastman Director.

5/5

Google

t sounds like you're really satisfied with HomeLet services, especially with the support you've received from Michael Longstaff. If you'd like, I can help you write a message or a review to share your positive experience with them. Here's a suggestion: Michael Longstaff

Srinivasulu · 22 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read We Let Properties's Google reviews

Questions about We Let Properties Manchester

Has We Let Properties won any awards?

Yes. In The Trusted Agent 2026 awards: We Let Properties, Manchester won Gold.

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