Trusted Agent profile · Manchester
★★★★★
476 reviews across 2 platforms
Jactin House, 24 Hood Street, Ancoats Urban Village, Manchester, M4 6WX
Northern Group's office in Manchester, at Jactin House, is rated 4.7 out of 5 across 476 reviews on two platforms, including 452 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Northern Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
The Trusted Agent 2026 results for Northern Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleAmazing customer service would highly recommend. Sophie has been great, making the move into our new home stress free.
Hello Joanne! Thank you for your 5* review and kind mention of our property manager, Sophie! We are thrilled to hear our services have provided a smooth transition into your new home. We will be sure to pass on this feedback.
5/5
GoogleJames was excellent polite friendly quick and clean
Thank you for the kind words about James and for sharing your experience of Northern Group with others.
5/5
GoogleThis has been the easiest and most efficient move I have ever done! I can't thank Nazia and Paul enough. From inquiring about the apartment, to arranging a viewing everything was done in an extremely professional and timely manner. The condition of the apartment when moving in was excellent. Having the application and all household manuals online electronically is so efficient and easy. Would definitely recommend the company and the lovely friendly staff. Thank you
5/5
GoogleMark was great when he came to fix our microwave and spotted other problems with it whilst repairing.
Hi Stuart, thanks for the 5* review! That's great to hear that Mark provided a helpful service whilst carrying out maintenance work in your property.
5/5
GoogleGreat experience moving in with Northern Group, Charlotte Kelly has been an absolute god send throughout the process!
Hello Charles! Thanks so much for the 5* review and lovely mention of Charlotte! We will be sure to pass this on.
5/5
GoogleKatie made moving in super easy! She’s always responds quickly to any queries. She’s an excellent property manager.
Hello! Thank you for your sharing such a lovely review with everyone. We are delighted to hear Katie helped your move in run smoothly! We will be sure to pass on this feedback to Katie - thank you again!
5/5
Googlevery happy with everything from Caitlin who helped us secure a move. Would recommend!
Thank you so much for your kind words Thomas! We’re so pleased Caitlin was able to help make your move a smooth one. Wishing you all the best in your new home!
5/5
GoogleRecently used Northern Group to let out my flat, and I was really impressed with their service. They were able to achieve a higher rent than I had been quoted by other agents, and found me a tenant within a week. Highly recommend! Thanks to all at Northern Group!
Hello Jules! Thank you for the 5* review and positive feedback! We are thrilled to hear that our service has been up to your standard - we could ask for anything more.
5/5
GoogleMark is the best concierge, always has time for everyone and responds to any issues raised.
Hi, thank you for your kind words. It is great to hear that Mark has made a good impression! I will make sure to pass this onto Mark. Thank you again for sharing your experience of Northern Group with others.
5/5
GoogleAll good. Thanks James
Thank you for the five star review Jonathon!
5/5
GoogleMark has been a great help! Really nice to speak to and doesnt judge if you get confused as to where the correct enterance is! 😊 …
Hi Skye, thank you very much for your recent review and for taking the time to write a review. It is great to hear that Mark made a good impression. Thanks again for sharing with others.
5/5
GoogleAn exceptional firm who will certainly cater to your needs . I found this firm to be highly professional they certainly have set the bar for others highly recommended .The quality of properties they have is of a ridiculously high standard . In addition they give a very personalised level of customer service .I would give them 6 stars if I could unfortunately the maximum I can give is 5 stars 10/10 all the way
Hello, thank you very much for taking the time to write such a fantastic review and for recommending Northern Group to others, we couldn't ask for more. Thanks again from all the team at Northern Group.
5/5
GoogleWe've dealt with both Nick and Nazia whilst viewing properties, both have been incredibly knowledgeable and helpful as well as friendly and quick to respond to any questions or queries. Since agreeing to let a property we've dealt with Nazia and she's made the experience quick and painless, responding to emails and arranging viewings for us to measure up without any hassle. The whole team seem helpful and reactive to their customers.
5/5
GoogleWe had a great viewing of a property in Ancoats yesterday with Chloe. She was on time and super friendly, despite feeling under the weather. She answered any questions we had while letting us see the property for ourselves. Then she couldn't have been more helpful in the next steps of applying for and securing the property. Thank you!
Hi Maia, Thank you for your kind words. It is great to hear that Chloe has made a good impression. I will pass your feedback onto Chloe. Thanks again for sharing your experience of Northern Group with others.
5/5
GoogleNazia and the team have been excellent in responding to all queries efficiently and made the entire moving in process seamless. The supporting maintenance team have also been very friendly and very helpful. Highly recommend them as an agent.
Hi Madiha, thank you for your kind words, it is great to hear Nazia made a good impression. Thanks again from Northern Group
5/5
GoogleWhat can I say about Northern Group? Firstly - they need to change their name immediately. Northern Group? More like Northern bloody legends. Amey and Matt have done nothing but be absolute popstars for us in not only locating us a gaff that suits all of our very peculiar and particular needs, but also making us feel like well valued customers. They do a brilliant job, they really look after us well and I would heartily recommend them to anybody looking for a pad with no hesitation at all.
Hi Dean, thank you so much, we really appreciate such a great review! Amey an Matt are thrilled to hear that you're so happy with our services! Thank you
5/5
GoogleEmily was very helpful even on a short notice.
Hi Obaidullah, thank you for your kind words. It is great to hear that Emily has made a good impression. I will pass your feedback to Emily. Thanks again for sharing your experience of Northern Group with others.
5/5
GoogleDerek Rusholme is very helpful and assists with the various visitor queries effectively. Very approachable.
Hello John, thank you so much for your 5* review! We're very glad to hear Derek has made a good impression and has been a great help to you and the visitors.
5/5
GoogleI have lived in my flat for around 5 years now and would like to give Helen Davies a shout out for being the most helpful member of northern group I have dealt with to date. She has been helpful and supportive around our tenancy renewal, with useful information and organising things to be fixed around the flat. Thanks again Helen 😁 …
Hello Billie! Thank you so much for your lovely review!
5/5
GoogleBeing a resident in Flint Glass Wharf was a great experience. Nazia and the team at Northerngroup very polite and helpful and quick in their response. I wouldn't have moved out if I didn't have to, absolutely recommended!
Hi Cristobal, great to hear that you rate your apartment at Flint Glass Wharf and service from Northern Group as 5/5! We really appreciate your feedback
5/5
GoogleLauren Bates is very helpful always accommodating to the needs of others and quick to help with any queries anyone has. Brings a warm and welcoming atmosphere to the work place.
Hi Destinee, thank you for the great feedback. We're delighted to hear that you're pleased with the work of Lauren in Flint Glass Works!
5/5
GoogleI was lucky enough to work with Northerngroup for their beginning 6 months on the Goodlord platform. Having recently celebrated 1 year with us, I can safely say a lot of their success is down to their hard working, attentive, and engaging team of staff who always conduct themselves in a professional manner. I have in particular worked with Nazia who is always a joy to speak with. A fantastic agency!
5/5
GoogleI used the lettings agents for the first time to let our flat a few months ago. They have been very helpful and found us a few applicants to choose from. I felt they went above and beyond checking our flat before the new tenancy started and I cannot fault them.
Thank you for taking the time to leave us a review about your experience in letting your property with Northern Group. We are so pleased to see that the lettings team were able to provide a great service and find a tenant for your apartment quickly for you.
5/5
GoogleMark from reception at Flint Glass Works is super helpful. Really nice guy.
Hello Kerry! Thank you for your 5* review and kind mention of our receptionist Mark at Flint Glass Works. We will be sure he hears about this. Thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northern Group, Manchester won Platinum.
Tell us what you need and we'll put you in touch. Northern Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
