Northern Group Manchester reviews

★★★★★ 5/5

Google

5 Star Service, Mark is a great person always happy to help!!!

Zaminul · 22 June 2023

★★★★★ 5/5

Google

Mark is a nice guy on reception, despite him being a scouser!

Michael · 22 June 2023

★★★★★ 1/5

Google

I have been a commercial tenant on Lever Street with Northern Group for a number of years. I have discovered recently quite by accident that Northern Group has dramatically reduced their out of hours service. My trip switch needed flicking for my lighting in my unit, I identified the issue using their email service and let them know someone needed to come out and flick the switch also asked them to call with an update so I would know which appointments needed to be re-scheduled. I had no access to the fuse box which was in another tenants studio. I contacted Northern Group on Saturday morning, - no response - I also went round to their office which was deserted as it was the weekend. Northern group did not phone and update me and did not send someone out to flip the trip switch until after business close on Saturday night and did not phone me at all. I had to cancel all my waxing and lash appointments losing me £174 in revenue. Northern Group have not apologised for their poor and unresponsive out of hours service and will not compensate me as they say the matter was responded to the same day. Northern Group used to offer a helpful and responsive out of hours service, who dealt with issues I had with the fire alarm and water leaks within an hour or two. They have dramatically reduced their out of hours service, so it doesn't meet the needs of small businesses who also rely on evening and weekend trade. I would not reccomend renting commercial property from Northern Group as they are very slow with dealing with repairs taking weeks to change light bulbs, not emptying communal bins, not fixing down the footplate on the front door allowing rodents free entry. Also now they don't provide an adequate out of hours service and don't give a toss if you've lost almost a whole day of Saturday business because of it.

Sher · 22 June 2020

★★★★★ 5/5

Google

Absolute pleasure interacting with Holly Whitehouse at Northern Group over the last couple of days! I messaged via the website on Wednesday and was walking away from the office with a key fob to my new parking space on Thursday. Rapid, professional, friendly, and efficient... thanks for everything, Holly!

Daniel · 22 February 2024

★★★★★ 5/5

Google

Derek is a great asset to this building. Clarence arcade.

Big · 22 June 2023

★★★★★ 5/5

Google

I recently moved into an apartment, any issues I had were resolved very quickly and Nazia has been a great help making the process as smooth as possible. Would recommend.

Joanne · 22 June 2020

★★★★★ 3/5

Google

Several years ago they used to be responsive to repairing things breaking down in the flat. Whilst superficially their flats seem clean, modern and presentable after a while you notice they're not built to the highest standard and the Electrolux appliances installed are not the most reliable either. The microwave developed a mind of its own, the grill element had blown in our time there, a leak through the ceiling in heavy rain once, the bathroom extractor fan needed replacing and halogen lights constantly blew as they're not compatible with the dimmer switches. To compound matters they become slow to remedy issues and I quickly learnt through the different staff eventually coming in to repair appliances this was in large part due to not being able to hold on to maintenance staff they employ due to working conditions. The owner, Nathan Ezair likes to run an overly tight ship. When vacating you are expected to return the flat in immaculate condition regardless of whether the issues are considered fair wear and tear otherwise steep charges from your deposit apply.

R · 23 June 2019

★★★★★ 5/5

Google

Had a really positive experience with Holly helping us move into our new flat and we're really happy with our new home. NG was really patient in helping us overcome hurdles with referencing.

Mollie · 18 October 2024

★★★★★ 5/5

Google

Met Chloe at the property we chatted a while very easy relaxed and explained everything perfectly. The property is exactly what I'm looking for great location and looked very clean, Thankyou to Northern group & Chloe Rgds Michael

Michael · 26 July 2024

★★★★★ 5/5

Google

Katie Porter was excellent, organised and a pleasure to deal with. The team are very professional and courteous.

Rach · 22 June 2022

★★★★★ 5/5

Google

Nazia helped me after some challenging times with other tenants during my early days of tenancy, she always kept me up to date with what was happening so that calm was quickly restored and since then things have only got better as soon as i should call in with a question or issue it is allocated or sorted as fast as possible. i am only ending my 5 year tenancy due to a relocation otherwise i would of stayed!

Nicola · 23 June 2019

★★★★★ 5/5

Google

The Northern Group staff have been incredibly helpful throughout our move-in and have endeavoured to make each part of the process as seamless as possible. Sophie Simcox (Property Manager) and Emily Utratny (Lettings Manager) have both worked to make this experience as efficient as possible and have answered all questions promptly and in great detail!

Reece · 22 June 2023

★★★★★ 5/5

Google

Nazia was very efficient and as good as her word in every aspect. I had lots of doubts and fears about moving in but her integrity and Northern Group's courteous, professional and friendly welcome made it much easier. The accommodation is in great condition and well maintained with a landlord that really cares about the security, comfort and convenience of its tenants.

Nina · 23 June 2019

★★★★★ 5/5

Google

Made an enquiry to the Northern Group and was put in touch with Holly who was extremely helpful and informative, giving me great information which I can't thank her for enough, and would completely recommend to any others who chat to Northern Group

Cameron · 23 March 2024

★★★★★ 1/5

Google

By far, one of the worst places I have rented at. Poor substandard service. Problems seemed to never be fixed unless excessive messaging and the apartments are not cleaned or fixed to a good standard. Leaving this review as anonymous due to not wanting a bad reference, but I wouldn’t recommend.

Anonymous · 25 September 2023

★★★★★ 5/5

Google

Really happy so far with my time at the quarters nq and my experience with using northern group. they are responsive and the staff are really friendly and helpful- Mark on the front desk always says hello and has great recommendations for places to go in town too.

Sam · 24 November 2023

★★★★★ 5/5

Google

Mark is brilliant. Makes the building a great place to be..too bad he's a scouser !!lool

Ronald · 22 June 2022

★★★★★ 5/5

Google

I highly rate northern group if you’re wanting to move to nq/ancoats area. Nazia and the team are extremely helpful and professional. I had no issues whatsoever living in one of their buildings. Whenever something needed doing, within an hour they had someone out fixing whatever the problem may of been. By the far the best letting agency in the area

Charlotte · 23 June 2019

★★★★★ 5/5

Google

Northern Group has been managing our building for over a year now, and the improvement has been night and day compared to our previous managing agent. They’re professional, responsive, and proactive, and it really shows, the building is in … More

Konstantinos · 25 July 2025

★★★★★ 5/5

Google

Having recently moved into the Quarters, Mark at reception has always been so helpful and lovely. Going the extra mile to remember your name and details about your life to ask how everything is. He’s been a great help having moved out for the first time and having lots of questions!

Scarlett · 27 July 2023

★★★★★ 5/5

Google

We have recently moved to Lever street in our very first office and our point of contact for the whole process has been Aria. She always made sure to take care of us and help with anything needed. We cannot recommend northern group enough.

Karim · 24 December 2023

★★★★★ 5/5

Google

Very helpful and professional from start to finsih. Nazia made us feel like she was always available for help or advise if we every needed it.

Jonathan · 23 June 2019

★★★★★ 5/5

Google

Nazia was very well organised, there was excellent communication, fast processing of all paper work and together this made our move easy, quick and stress free.

Lilia · 23 June 2019

★★★★★ 5/5

Google

Mark Scholes came around to sort out an issue in our flat. Did a great job and had it sorted very quickly. He’s serviced a few other issues in our place before and he always does a good job and is very happy to help :)

Ellie · 11 April 2025