5/5
Kevin was a great guide

Trusted Agent profile · Manchester
Verified
★★★★★
486 reviews across 1 platform
323 Wilmslow Road, Manchester, M14 6NW
Part of Nicholas Humphreys, see every office.
Nicholas Humphreys's office in Manchester, at 323 Wilmslow Road, is rated 4.2 out of 5 across 486 reviews on 1 platform, including 486 Google reviews rated 4.2.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
Kevin was a great guide
5/5
Sarah was extremely helpful with house viewings
5/5
Hayley was very friendly and informative
5/5
Sarah was lovely she’s very attentive
5/5
Kevin was very helpful and very kind!
5/5
Kevin was timely and super friendly. He was also readily open to answer any questions we had. Great viewing.
1/5
AVOID AT ALL COSTS!!!! The way they treat tenants is disgusting, especially knowing they are students and cannot afford the charges they are dishing out. After deep cleaning the house to its full ability, my daughter was still charged an extortionate amount. These charges are not understandable or fair and are only legally possible due to loopholes. STAY CLEAR
1/5
I had problems with Nicholas Humphreys for my entire tenancy. The house was extremely damp when we moved in and they said it would be fixed - it was not. They tried to make out that it was our fault and did nothing to fix the situation so I was living in really horrible damp and mouldy conditions. I have friends who have had similar experiences to this. Edit: 2 years later and they have still not removed me from their system. I get emails about my old house all of the time. Please Take Me Off Your System. I do not live there anymore!!! AND PLEASE FIX THE RODENT PROBLEM AND BROKEN THINGS for the people living in my old house!!! Glynne (the estate agent and our property manager) still haunts my sleep. I hope she still isn't treating people they way she treated us during our tenancy.
Hello Amie, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180. Thanks Jennie Office Manager
1/5
Before we moved in they were amazing, but as soon as we moved in, we realised it was a false sense of security. We had no induction, and the house was left in an absolute state. Since then, more and more things have gone wrong with very slow replies and fixings (In fairness, this is in part because of a stubborn landlord), although they are eventually sorted after a few weeks. This included complaints of broken bed frame, damp, broken oven, slug infestation, unusable garden due to household waste being left by previous tenants, and the washing machine which is still broken, as it has been for 5 weeks now. Throughout all of this, we have to call multiple times to get an answer
5/5
Delyce has been a very professional and pleasure to work with aswell as very understaning and down to earth. Despite various hurdles in obtaining our tennancy agreement, she has ensured the process has been easy as possible.PositiveResponsiveness, Quality, Professionalism, Value
Hello Oscar, Many thanks for your review- it's very much appreciated. Kind Regards Jennie Office Manager
5/5
Hayley was fantastic!!
5/5
Kevin was very helpful, answered all our questions and took us around multiple properties in one outing.
1/5
Absolutely appalling housing agents, I would rate them 0 stars if I could. lived in my house for a year with the worst damp on my bedroom wall. When the damp finally just got painted over a year after the issue was raised and once someone came to paint over the damp a massive hole was made in my wall! DO NOT RENT WITH THESE PEOPLE!
5/5
Kevin was really helpful in viewing all the property with amazing talent of showing
5/5
Kevin was brilliant at showing us round lots of properties and very helpful answering any questions
5/5
Maxwell Da Forno has helped us find our second year house. This experience has been enjoyable and easy due to Max's enthusiasm. He has answered all our questions and been patient with us and understanding. He is always welcoming with chocolates and mince pies. Max is a very professional lettings agent and would recommend to many others who are looking for a house. We really appreciate his hard work and ethic. Lots of love Robyn (head tenant)
5/5
Kevin was reasonable and gave accurate details as to the status of the properties.
5/5
I must place on record my thanks and appreciation to Nicholas Humphreys in Fallowfield. Having had a terrible experience with a previous agent in south Manchester, dealing with Nicholas Humphreys has been a complete breath of fresh air. It really has. From first contact with the lovely and very helpful and knowledgeable Tim, to dealings on the telephone or in the office with amongst others Catherine, Amber and Jennie, each and every interaction was pleasant, trouble free and utterly professional. The business model in operation at this place clearly works, I cannot fault it and I say that as a professional that deals with different types of business on a weekly basis. The whole team are polite, diligent, hard working and customer focused, something that is becoming increasingly rare these days. If you are looking for an agent in the South Manchester area who will deal efficiently with your requirements then you really ought to make Nicholas Humphreys your first port of call. People are quick to moan about awful service these days (and rightly so), but sometimes feel less inclined to take the time to give credit where credit is due when they've received really good service - so I'm delighted to leave this review for the team at Nicholas Humphreys; I hope they go from strength to strength and based on my recent experience I've absolutely no doubt they will. Thank you for all your help, Tim and the Team!
5/5
Kevin was a great estate agent and helped us immensely with finding a house.
5/5
Kevin was very welcoming and nice and seemed eager to answer any queries
5/5
Kevin was great. Took us around multiple houses even though we arrived late and he had already been round them all.
1/5
Nicholas Humphreys are completely negligent. If you don’t want unsolved issues of mould and damp then go elsewhere. If you have respiratory issues, you will be at danger in their properties and especially during the current climate. On top of this, you will be left without compensation despite having to live in inhospitable conditions. As well, NH are irresponsible with bill payments - only go with them if you want to pay bills that aren’t even yours. A completely unacceptable and unprofessional level of care and attention from Nicholas Humphreys - immediate action must be taken. For now, steer clear and be wary.NegativeQuality
Hi Anna, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180. Thanks Jennie Office Manager
1/5
After a year of living within rented accomodation through this letting agency i would never reccommend. First problem, i sent my deposit over asap only to get a call a week later saying i need to pay it... i told them to double check lone behold i had already paid. The house made me ill, damp made my clothes and bedding mouldy within a month of living there, mice literally running across my room even when we left no food out. Later down the line we had a ridiculous amount of viewings that just happened with little to no notice with people opening my bedroom door when i was asleep and also naked may I add( i worked nights so the day was my only chance to rest and they always did so on a saturday morningfor some reason) . I also was able to overhear alot of the speak between agents and various potential tennants, most of the time telling outright lies of how far away things were and one asked a french girl if she could speak french? Very condescending and very impolite. As an add on to this after the whole ordeal of living in this festering pig sh*t place for a year, I obviously moved. After I put the first part of this review up I got a phone call from the agency having the audacity to ask me to take it down 😂. This place should be closed down and prosecuted for a number of violations if my experience is anything to go by.
Hello, I am extremely disappointed to read your comments as we take all feedback seriously. Should you wish to discuss this further please email me : jenniferj@nicholashumphreys.com Kind Regards Jennie
5/5
Daniella was really welcoming and helpful with our viewing
Hi, Thanks for the great review! Kind Regards Jennie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Nicholas Humphreys's Manchester office has 486 reviews across 1 platform: 486 on Google.
Nicholas Humphreys Manchester is rated 4.2 out of 5 across all 486 reviews, and 4.2 out of 5 on Google from 486 reviews.
Nicholas Humphreys Manchester, 323 Wilmslow Road, Manchester, M14 6NW.