Leaders Lettings Manchester reviews

★★★★★ 5/5

Google

Megan Farnell in the sales team is very professional and has been great dealing with the sale of our property. She is very friendly and easy to communicate with. Throughout every stage of the sale she has kept everyone updated and helped ensure everything went smoothly.PositiveResponsiveness, Professionalism

Jason · 22 June 2021

★★★★★ 5/5

Google

Tenancy renewal process was as smooth as it can ever be. Shout-out to Michelle Warhurst, ​Senior Renewals Co‑ordinator who helped me with this process.

Vamsee · 24 November 2023

★★★★★ 5/5

Google

Recently buying a property, I approached Leaders to find tenants and manage the property. They have been quite professional and have communicated well with myself. Compared to other reputable companies in Manchester, they offered considerable lower fees for a full management service and so far I have been very happy with the service they have provided.

Harriet · 23 June 2017

★★★★★ 1/5

Google

Dont Touch them If you want your property run into the ground , This lot will do it for you and charge you very well for it , Impossible to get feed back from them , Again DONT TOUCH THEM

Joseph · 22 June 2022

★★★★★ 1/5

Google

Terrible experience, poor service, never responded, will never choose them, just like a scammer.

M · 7 June 2024

★★★★★ 2/5

Google

Leaders are always slow to reply if they do reply and have left me and my housemates without essentials such as a working boiler and a washing machine for weeks at a time even after pestering them 👍 …

Olivia · 22 June 2022

★★★★★ 5/5

Google

My property is managed by Rosey Turner, who has been great over the last several years. She is quick to reply and very proactive. Would highly recommend her.

Nimrah · 22 June 2023

★★★★★ 5/5

Google

I've found Leaders very much professional in their work, quality of service delivered on time from the start to the end of tenancy process as well as swift response and well managed system for adressing maintenance work and fixing them to the satisfaction level on time. I definitely recommend Leaders and would like to get service with them in future.

Seema · 22 June 2023

★★★★★ 5/5

Google

Have been letting via Leaders for two and a half years now. Moving out soon to move in without new housemates and Liam was extremely helpful throughout! Made everything a lot less stressful. Thanks mate!

David · 23 June 2019

★★★★★ 1/5

Google

Communication is shocking, staff have made mistake after mistake when dealing with my move out and deposit return, and have failed to respond to emails promptly. Would not recommend anyone to used them to either let out a property or rent through themNegativeResponsiveness, Professionalism

Elliot · 22 June 2021

★★★★★ 5/5

Google

I deal with Daniel Binns on a daily basis coordinating maintenance on behalf of the tenants of Leaders properties and I find him to be professional and proactive while seeking swift solutions for both the tenants and the landlords. Great to deal with.PositiveResponsiveness, Professionalism

Jason · 22 June 2021

★★★★★ 5/5

Google

Excellent service provided by Andrew Scoffins and his team. Fantastic, helpful and friendly staff who took care of all the stages during the sale of our house. Can’t recommend them highly enough!

Mark · 22 June 2020

★★★★★ 1/5

Google

Frustrated and disappointed My boyfriend and I have been with Leaders for over 1 year now and every issue that we've had has taken between 1 month - 2 months to be resolved. From the moment we tried to move in, the process took a long time to sort, to the point where it was supposed to me moving in day and the paperwork wasn't sorted, which resulted us going to the office a couple of times. Luckily a cover staff who wasn't even from Manchester but from St Asaph (forgotten her name) was very helpful. We've then had issues with leaks and lights switches, which we're grateful that our landlord has payed to get them fixed for us, but the process to get there was terrible. With every issue we've had, they never reply back to the first email, except for one instance. Which again resulted to calling up. This itself can take up to 1 week! Then they get someone out to come and "quote" the issue, this can take another week. Once the issue has been quoted, it has taken between 2-3 weeks to actually get someone out to fix the issue. Sometimes the issue hasn't been mixed (i.e leaking pipe). This has then resulted to going through the whole process of trying to get back in contact with the Estate Agents ... AGAIN! My latest complaint is our fob. We were given 2 fobs when moving in. One has recently been deactivated. I went to the office in our building block to find out why, and apparently that fob doesn't belong to our flat, it belongs to someone who had just moved out and that's why it has been deactivated. I'm now waiting for a second fob, but nobody seems to give a damn with this estate agents. I called up the first time to explain the issue, in which they replied that someone's going to have to pay for a new one - my response was that I wouldn't be happy if they make us pay for a new one as they gave us 2 at the beginning. The lady then replied with, she will phone me back to keep be updated once she knows herself what to do - she never phoned me back. I then called up the following week to ask about the situation in which she had an answer - I need to return the old fob, and a new one will be sent through the letter box. My next reply was, do you know when that will be? Her reply was that she's just waiting on some more information, she will keep me updated! Guess what... I've not been updated. I've been calling the office over and over again and nobody is answering. You can imagine the frustration my partner and I have when we leave for work and get back from work separate times using the one fob. I spoke to the man in the office of my building and he explained that they give out 3 fobs to the estate agents usually - don't quote me on that. I asked if there was any chance I could pay for one myself whilst I wait. He explained that I would still have to ask my estate agents who have to ask the landlord, who then have to ask another 3rd party (who do the fobs), for permission. So I can't win either way. I would love to know of my Landlord even knows about the troubles we have. We pay all this money for rent for the service to be very poor. Very Disappointing.

Jasmine · 22 June 2020

★★★★★ 5/5

Google

I've been dealing with Leaders for a good few years and they have always offered and excellent service. My tenancy renewal came around and was handled by Michelle Warhurst in an extremely efficient and professional manner. Keep up the good work guys.PositiveResponsiveness, Professionalism

Seamus · 22 June 2021

★★★★★ 5/5

Google

Had a brill experience with Michelle Warhurst. Great communication and nothing was too much trouble. Sorted everything swiftly, thank you!

Mlyb64 · 24 November 2023

★★★★★ 5/5

Google

Rosey Turner- property manager to my property in Manchester has always been available for queries and prompt in responding . Very helpful! Thank you for assistance

Gimla · 22 June 2023

★★★★★ 5/5

Google

Melika always responds quickly and has great communication. Nothing is ever to much trouble.

Kale · 23 March 2024

★★★★★ 5/5

Google

The best tem ever!!!. Their professionalism is something really worth to say. But timely response is their top quality.Michelle warhurst, George paton, Rachel coe are the best, and they know what they are doing man!!

Z · 22 June 2022

★★★★★ 5/5

Google

I’ve been a tenant for 8 years with leaders and Michelle Cummings as always been amazing dealt with issues quickly and efficiently. Michelle has gone out of her way to help me recently amazing service

Natalie · 22 June 2022

★★★★★ 5/5

Google

Had a fantastic experience with Leaders Estate Agent. Andrew has been very helpful, shares lots of information needed, always available to answer my call, Andrew made sure the sale went through smoothly.

Hazy · 23 June 2019

★★★★★ 5/5

Google

Great people who work in this office very respectful and helpful towards us our stay was great shout out to rosey

Nadexe · 25 September 2023

★★★★★ 5/5

Google

Although I haven’t been with leaders long. The time I have been with them has been great. Rosey our house manager is always happy to help and we get issues sorted quickly and professionally.

Esme · 22 June 2022

★★★★★ 1/5

Google

Very unprofessional. our new tendency was meant to start at 23/07/2018. However due to their bad arrangement the flat is still not prepared and we are not able to move in till now. there is no respond yet for when Can we move in. Very terrible experience

LinktheGanon · 23 June 2019

★★★★★ 5/5

Google

I´m very happy with the agency so far. Specially with my property manager, Ciara Ryan, who was very helpful when I needed her.

Pablo · 22 June 2023