Trusted Agent profile · Manchester
★★★★★
627 reviews across 1 platform
289 ????? 291 Deansgate, Manchester, M3 4EW
Leaders Lettings's office in Manchester, at 289 ????? 291 Deansgate, is rated 4.0 out of 5 across 627 reviews on 1 platform, including 627 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleI have been with leaders for 2 years now and Michelle Cummings, my property manager has been so lovely! She responds to my email as soon as she could and she always tries her best to help with my enquires. I am very satisfied with her service!
Dear Kimberly, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleI was waiting to view the house but at last minute they were asking for video viewing. Poor management and unprofessional behaviour.
Dear Amjad Afridi, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
2/5
GoogleIt really depends who you end up talking to with these guys. Tom was very helpful but the two women I've had to deal with were so rude I'd be surprised if they could hold down a job behind a supermarket till, let alone with an estate agent.
5/5
GoogleI have had a very positive experience of Leaders so far in arranging a check-out inspection with Ciara Ryan who was very prompt and professional.
Dear Deliana Poptelecan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a lot of damage by tenants who were reluctant to pay the full amount. Rosey Turner as my property manager was excellent in resolving this issue so that both parties were satisfied.
Dear Lorraine Stevens Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI would highly recommend Leaders they are very professional and helpful. They assist with everything from the time of viewing right up to help getting your utility bills sorted. Chelaina , the lady I was in contact with the most regarding my move is so kind and goes above and beyond to help , excellent customer service.
Hi Rachel, Thank you for the great review of our Leaders Estate Agents Manchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Manchester
5/5
GoogleI have used Leaders as letting agents for many years. My contact is Michelle Cummings who I have always found to be pleasant, reliable and very professional in all my dealings. I am happy to recommend.
Dear Philip Donnelly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent service and communications from Andrew, issues with seller or their solicitor were taken on board, communicated and resolved to enable completion of our flat purchase. Handover was simple and completed in a matter of minutes with another member of the Leaders team.
5/5
GoogleI recently had dealings with Michelle Cummings in the Manchester Office. I had a query about a property and she was extremely helpful and very obliging. I was delighted with the level of service I received and could not believe she was able to address everything so quickly and efficientlyPositiveResponsiveness, Quality, Professionalism
Hi Grace O'Brien! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleFantastic service from Rosey , who sorted out my ongoing issue with professionalism and understanding. Superstar!
Good Afternoon, Thank you for your fantastic review! We're so glad Rosey could help you! We look forward to continue working with you in future. Kind regards, Abby - Customer Care
5/5
GoogleAnna at Leaders Manchester dealt with my rental and kept me informed all the way through. From the beginning to the signing the lease, she was honest, open and helpful. Everything was explained to me clearly and executed as described. Highly recommended!
5/5
GoogleLeaders provide an excellent service, promptly responding and efficiently resolving issues. My property manager, Rosey Turner, is exceptionally approachable and consistently goes above and beyond to effectively resolve any issues that arise.
Dear Rajesh Parmar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAleks provide excellent service for contractors in Manchester area. She is supportive, understanding and effective in responding to my queries. Communication with her is always straightforward and smooth. I strongly recommend cooperation with her.
Dear Sylwia Karwala, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders agency is very responsive and they try to sort out the issues ASAP. As a tenant, I am very satisfied with their service. My property manager, Rosey Turner does her very best to help sorting issues with the apartment. Highly recommended!!!!PositiveResponsiveness, Professionalism, Value
Hi Karanjeet, we are very happy to have provided you with such a positive experience! Thank you for your great feedback. Kind regards Customer Care Team
5/5
GoogleFollowing serious damage caused to the property by the tenant, the proficient individual Rosey managing the case for us within Leaders has provided us with an exceptional service throughout the last few months.
Dear Sujeeva Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI don't usually write reviews but Jake was very professional and helpful. I didn't take the flat because I found one closer to my workplace but he was really paid attention to what I was after. Amazing customer service. Thanks.
1/5
GoogleThis guys will make your rental place a hell!! Never respond on time, None of the issue we had in property is resolved so far.
Dear Food Ranger, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleGreat company to work along side, very efficient in communication, prompt replies and a highly proficient team 😊 …
Dear Adrian Ducker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI have been using Leaders services to manage my property portfolio for years. They provide a great service. I will not hesitate to recommend them to anyone. This is a professional company
Dear Shahab, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
Googlewent for a house viewing Mechak explained everything so well!! created a lovely experience! thank you :))
Dear Sabah A Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had a good experience with Leaders Manchester. I met Anna Scoffins at the end of my tenancy and she supported me during the checkout. She was kind, professional,cooperative and helpful by giving me advice and quick updates every few days. I would recommend LeadersPositiveResponsiveness, Quality, Professionalism
Dear Paola Latorre, Thank you for the great review of our Leaders Estate Agents Manchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleMichelle Warhurst has helped me out on a couple of occasions now with property related issues. She has provided excellent service throughout my tenancy and couldn't recommend her enough. Thanks again
Dear David We are very happy we could provide you with a positive experience. Thank you for taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Doreen for making my sons move to Manchester 10 times easier. I was very nervous for him when he told me the apartment had some issues, but you really helped him in getting the repairs completed.
5/5
GoogleMichelle Warhurst. Clear and excellent service. Fast response, full details and easy to deal with. Recommended
Dear Khurram Elahi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
