Trusted Agent profile · Manchester

Knight Knox Manchester reviews

4.1

★★★★★ Great

400 reviews across 3 platforms

Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH

Knight Knox's office in Manchester, at Quay West at MediaCity, is rated 4.1 out of 5 across 400 reviews on three platforms, including 179 Google reviews rated 4.1.

Google logo

4.1 / 5

179

Reviews on Google

This office

Yell logo

1.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

217

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Lewis from Knight Knox has recently helped my son with buying his first property. Due to my sons work hours it was difficult for him to attend a viewing of the property but Lewis travelled from Manchester to Sheffield for a 8am viewing, this was much appreciated by us. He was quick to answer any queries and was kind enough to take a video of the apartment as I was unable to attend the viewing. Lewis recommended a mortgage advisor who has been very helpful and has helped my son navigate the mortgage market. Lewis has been supportive and has made this a easy and stress free journey. He has acted in a friendly and professional manner and I would heartedly recommend this company.PositiveResponsiveness, Quality, Professionalism

Mandy · 16 June 2021

5/5

Google

Knight Know are agents that should be considered by anyone looking to enter the buy to let market. I have bought 4 properties through this agent and would highly recommend them. The properties available are guaranteed to be those sought after in the rental market. They provide a seamless service from reservation through to completion and thereafter the management of the property once let is again second to none. I recently completed on a buy to let which was reserved off plan some time ago. Unfortunately and unexpectedly the property market was hit by the effects of Covid-19. Mortgages were being denied and surveyors were marking values down. With the unbelievable help which was both professional and highly responsive and the service provided by Suzanne Todd at Knight Knox Salford Quays my purchase was completed even though we hit many obstacles on the way. I cannot praise the service provided by Suzanne Todd highly enough and truly believe that without having her on board I would not have been able to complete my purchase. I cannot recommend Suzanne Todd and the team at Knight Knox highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Leanne · 16 June 2021

5/5

Trustpilot

Trust and efficiency of Knight Knox

Dealing with Knight Knox continues to be simple and efficient. They help at every stage and ensure a smooth transaction. By far the most accomplished agents we have used in recent years.

Mr · 13 August 2025

Agent replied · 1 June 2026

Dear Gavin, Thank you so much for this review. It really means a lot to the whole team. We've been working with you since 2023 to assist with building your portfolio and we hope to continue this relationship. Your comments have been passed onto your Property Consultant Kyle Gore and your After Sales Consultant Michelle Gemmell. Yours, Knight Knox.

5/5

Trustpilot

Great Service

If the investment turns out to be as good as the service we received from Knight Knox then we shall be very happy. They steered us through the process very efficiently and understood our needs

Olivia · 9 July 2025

Agent replied · 25 September 2025

Dear Olivia, We really appreciate you taking the time to leave such a nice review. Your lovely comments have been passed onto you Property Consultant Kyle Gore and your After Sales Consultant Michelle Gemmell. Yours, Knight Knox.

4/5

Trustpilot

Ryan was great to work with

Ryan was great to work with! He and his team were super responsive and helpful addressing all of my concerns regarding investing in the UK property market. Highly recommend.

Maureen · 12 August 2023

Agent replied · 13 June 2024

Dear Maureen,Thank you so much for your review. We appreciate that this was your first investment with our office and we are glad to hear that you had a great experience. Ryan, Suzanne, Michelle and Naomi have enjoyed working with you and we hope to have the pleasure of doing so again.YoursKnight Knox

5/5

Trustpilot

Great experience with Knight Knox

Great experience working with Knight Knox team for my property investment in Manchester. They helped me select the right property for my investment needs and they were with me throughout all the purchase process.

Carlos · 18 July 2025

Agent replied · 25 September 2025

Hi Carlos, Thank you so much for your kind review. It was a pleasure assisting you with your Student property investment which completed in December 2024. Your comments have been passed onto your Property Consultant Adam Bearman and your After Sales Consultant Michelle Gemmell. Yours, Knight Knox.

1/5

Trustpilot

Be careful you can be scammed

The company sold an off plan scheme with promise to give us 5% on the amount invested up to the time it was built and then a 9% net yield. This is just a scam. I received no interest on the several thousand pounds and moreover the company went into administration and I lost most of it. The lawyers ate up what was left and investors were left high and dry. Please be careful as they sell a dream.

MM · 31 May 2023

Agent replied · 13 June 2024

Dear Malti,Knight Knox were one of the sales agents for the Natex scheme in Liverpool, and we are incredibly sorry that any of our investors have been caught up in this unfortunate situation. However, we feel that we must point out to yourself, and anyone else reading this reply, that Knight Knox were not aware that the development was in difficulties at the time of your sale - Knight Knox became aware of the site going into administration at the same time that our clients did. It is also worth highlighting that the developer, Mount Group, have not gone into administration and were not the reason that the site failed, this was in fact due to the funder on the site, who unfortunately did not survive the COVID-19 pandemic. This is the first time in our almost 20 years of trading that a scheme we have been involved in has collapsed and is not something that anyone could have foreseen. However, we do completely understand your anger and frustration and are not dismissing that in any way. Unfortunately, as much as we tried to assist with a positive resolution for our investors, the outcome of this was taken out of Knight Knox’s hands and into those of the Administrator and the courts. Whilst we cannot do anything further for you on this issue, if there is anything you wish to discuss further with us, please do let us know. Regards, Knight Knox

5/5

Google

Very professional organisation. Sales process was relaxed, informative. Aftercare is also excellent, and important particularly if you are based overseas. I've been happy to use again, and refer to friends.

Matt · 16 June 2023

Agent replied · 15 June 2024

Hi Matt, Thank you so much for your glowing review. You've been working with Knight Knox since 2016 to grow your portfolio. We also appreciate that you have a referred friends to us based on the properties that you've completed on and the service that you have received. We look forward to working with you again in the future. Yours Knight Knox

5/5

Trustpilot

These guys are amazing!

These guys are amazing!I would highly recommend Knight Knox for anyone looking for a good return on investment.This was my first investment and I will use Knight Knox again.Everything from start to finish, was dealt with efficiently Henry and Michelle who I dealt with are amazing, and kept me informed with anything I wasn't sure off.

Nina · 19 September 2024

Agent replied · 22 October 2024

Dear Nina,Thank you so much for your lovely review. Your comments have been passed onto your Property Consultant Henry Oliver and your Aftersales Consultant Michelle Gemmell.This is your first Assisted Living investment with Knight Knox and we're incredibly happy that you have been satisfied with the service and the product.We hope to have the pleasure of working with you again in the future.Yours,Knight Knox.

5/5

Trustpilot

THE BEST ESTATE AGENTS IN MANCHESTER

This is the only company in Manchester I would deal with when buying a property. They are 100% professional, reply to my queries straightaway, always returning my calls on the same day. I bought a buy-to-let property from Knight Knox in 2015 and another one last year. Both times I dealt with very reliable and good people. I would highly recommend them to anyone thinking of buying a property in or around Manchester.I would also like to give a shout out to the following people:Adam Bearman, Senior Sales Consultant - who went out of his way to help me secure my property, including recommending me to an amazing mortgage advisor.Jinny Walker and Michelle Gemmell from the After Sales Team.Suzanne Todd, Client Liaison Manager.and last, but by no means least, Naomi West, Customer Relations Consultant.All working superbly together as a Team to help everyone thinking of buying a property with Knight Knox. Rachel Albert

Night · 10 April 2023

Agent replied · 13 June 2024

Hi Rachel,Thank you so much for your lovely review. It really has been a pleasure working with you over the last 8 years. Your first investment with us has been completed for a number of years now and we're so happy that you came back to us to purchase another property.Yours Knight Knox.

3/5

Google

I do not appreciate it being spammed by you. Which illegal email database did you buy in order to send your spam ? …

Michael · 16 October 2025

Agent replied · 16 April 2026

Hi Michael, We appreciate your frustration. However, we would like to assure you that we do … More

5/5

Trustpilot

Professional business

Thanks, Knight Knox, for making our property investment straight forward & easy. Thanks for your professionalism, support & drive.

Jonas · 28 November 2025

Agent replied · 24 December 2025

Dear Jonas, Thank you so much for your lovely review. Your Property Consultant Hamza Khan and your After Sales Consultant Michelle Gemmell are incredibly happy to hear that you have had a good experience with our office. We really appreciate you starting your journey in Specialist Supported Housing with Knight Knox and we hope to have the pleasure of working with you again in the future. Yours, Knight Knox.

5/5

Trustpilot

From South Africa

‘If possible, I would give Knight Knox a ten star rating, for their integrity, honesty, professionalism and kindness shown to myself, especially from Lewis Combe and the other members of the company who reached out with their advice and assistance. It is difficult to trust anyone nowadays, especially when you are located in South Africa and making a purchase of properties you have not seen. Well done to all of you, you are a credit to the industry!! I will definitely purchase from you guys again.’

Hilmar · 15 March 2023

Agent replied · 13 June 2024

Dear Hilmar,Thank you so much for your wonderful review. It means a great deal to the whole team at Knight Knox.We understand that making an investment as an overseas buyer can be worrying. Thank you for trusting our company with your purchase of two properties, both of which have now completed.It has been a pleasure working with you.YoursKnight Knox

5/5

Trustpilot

The service & experience was…

The service & experience was professional throughout.

C · 10 March 2026

Agent replied · 1 June 2026

Dear Chris, Thank you so much for your review, it really is appreciated and your comments have been passed onto your Property Consultant Olivia and your After Sales Consultant Sandra. Yours, Knight Knox.

5/5

Trustpilot

It was a straightforward process with…

It was a straightforward process with excellent communication throughout, everything went smooth and completed according to the schedule.

Gurhan · 4 December 2025

Agent replied · 24 December 2025

Dear Gurhan, Thank you so much for your review. We appreciate you trusting our office with your first investment in the Specialist Supported Housing Market and we hope to have the pleasure of working with you again in the future. Yours, Knight Knox.

5/5

Google

As new comers to the world of investment, my husband and I felt very hesitant, regarding the many financial pitfalls and fraudulent activity in our modern society. By speaking to Lewis on a series of occasions, not only did we recieve professional advise but we both felt reassured, that the investment we were about to make, was the right one for us. I can highly recommend this agency.

Angeles · 17 January 2024

Agent replied · 15 June 2024

Dear Angeles, Thank you so much for your lovely review. It means a lot to Lewis and the whole team at Knight Knox. Yours, Knight Knox.

1/5

Yell

Knight Knox sold me a scam and walked away

Knight Knox sold me a built holiday lodge in a Scottish holiday park. This was advertised as a secure, asset backed investment, with 9% APR and a 5 year buy back. The agent assured me stringent due diligence had been undertaken. This was all lies. I was sold a scheme that our legal team has since determined was fraud. Basic due diligence wasn’t performed. The lodges didn’t exist and even if they did we didn’t own them, despite the term “asset backed” featuring prominently and repeatedly in all Knight Knox marketing material. Once the is became apparent is was a fraud with some £10 million of investor money missing, Knight Knox sole action was to ignore investors saying “talk to the developer” Due to the character limit of this review I can’t outline in detail the number of basic ways Knox Knight failed it clients just be aware this a company devoid of basic ethics and integrity. (But you can search elsewhere online for a full run down)

ErolE-2 · 23 December 2024

1/5

Google

I'm Australian Bought a Condominium through This English company. Bang Saray beach conduminium. Right from the start not much help along. Condo s were built smaller than the plan. Swimming pool was also smaller. No parking as per the plan. Very big problem. Cost me over 1.1 million Baht. When I called then back re the issues as they promoted it they hung up the phone. I wouldn't recommend them.

D · 18 November 2023

Agent replied · 15 June 2024

Dear DM, We sold some properties at this development which completed in 2014. We are unable to find a record for you based on the information within your review. Please could you contact our office at info@knightknox.com with your property details and the date that you were last in contact with our office. When customers call for assistance our staff never hang up the phone on them. I do apologise if this happened to you and can only assume a technical error with the phone line. Yours, Knight Knox.

5/5

Google

Professional and efficient service and a great apartment! I recently completed on an apartment in X1 Media City Tower 2. From my initial enquiry to completion the process was smooth and efficient. Any questions I had were answered quickly and I was kept up-to-date with building progress. I live overseas and during a recent trip to the UK I asked Fortis if they could show me round my just completed apartment. They readily agreed and I was amazed at the furniture and fittings of my apartment as well as the communal facilities in the building, like a fully equipped gym. The location in Media City is excellent, next to Harbour City tram stop. If I could find a job in the area I would happily relocate and live in my lovely apartment. I bought another apartment with Fortis and that should be completed next year. I know it will be a good as the one in X1 Media City Tower 2 and I'll be an extremely happy customer.

David · 16 June 2020

5/5

Google

Janet McGovern and Suzanne Todd were very supportive throughout the purchase. Janet gave me updates throughout the 3 years of the build. She also helped giving me updates as to intended developments. During the purchase Suzanne Todd was there to guide and support me. Without their help it would have been difficult on a buy to let purchase. Reason being is initially I was in the UK when I purchased the flat but got posted abroad when the development completed, making things slightly tricky.

Kym · 16 June 2020

5/5

Google

I would recommend and consider using Knight Knox for any future investments. I was recommended the company through a friend and attended some of the property investor seminars which were very helpul. Very approachable staff with great communication throughout. Initially invested in 2016 however due to the incompetence of Fortis Developments and Signature Living this turned into a nightmare as the completion date was over 2yrs late! Obviously no fault of Knight Knox and in particular would like to thank Suzanne Todd and Adam Bearman who have been very responsive and helpful over the past 3 yrs.PositiveResponsiveness, Professionalism

Sharon · 16 June 2020

5/5

Google

FAB, FAB, FAB. What else can I say about Knight Knox. I have now been using this company for about 5 years. I am impressed with the service I have received from initial consultation to completion. I recommend them thoroughly. Just completed on my second property with Knight Knox. I would like to say a special thanks to Lynn for liaising with the developers and both sets of solicitors and securing me a 5% discount on the original property price.

C · 16 June 2020

5/5

Google

I have been working with Knight Knox for the last 7 years during which I have purchased a number of properties both in the UK and the far east. What sets them out from other agents I have dealt with is the personal and individualised support during the due diligence and purchase process coupled with their excellent after sales support. There is always someone to give advice, help with queries and, on the few occasions I have sold my investment property, assist with the selling process. Highly recommended

Graham · 16 June 2020

5/5

Trustpilot

Provides good value deals

Provides good value deals, clear instructions, minimum of fuss

Barbara · 6 February 2026

Agent replied · 1 June 2026

Dear Barbara, Thank you so much for taking the time to leave a review. Your comments are very much appreciated by your Senior Property Consultant Chris Tomes, your After Sales Consultant Michelle Gemmell and the rest of the team. Yours, Knight Knox.

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