Trusted Agent profile · Manchester
★★★★★
325 reviews across 2 platforms
257 Deansgate, Manchester, M3 4EN
Kingsdene Ltd's office in Manchester, at 257 Deansgate, is rated 4.6 out of 5 across 325 reviews on two platforms, including 152 Google reviews rated 4.4.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleKingsdene has been my letting agent for almost five years, and I have run into different personnel who managed my property. I could tell Isabelle Tollitt is very helpful and responsible. This is one of the reasons I keep choosing Kingsdene as my letting agent.
Thank you! We truly value your continued trust and loyalty over the past five years and we're thrilled to hear that Isabelle has made such a positive impact!
5/5
GoogleKaty was the best estate agent we could ever have hoped for. She was diligent, caring, always available and excellent at communicating across the chain to make sure everyone was doing what they should be and made our lives so much easier in the process.
Thank you! We’re thrilled to hear that Katy exceeded your expectations and made your experience so smooth. She is an excellent agent as you describe, and it’s wonderful to know she made the process easier for you!
5/5
TrustpilotCharley was an absolute dream to work…
Charley was an absolute dream to work with from start to finish! Her communication skills were outstanding and made securing the flat super easy. Thanks Charley!
5/5
GoogleAlways a pleasure to deal with the staff at kingsdean, particularly Catherine Payne. She has been an excellent resource dealing with my apartment & tenants over the last few years. Keep up the good work guys, thanks a million 👍🏼
5/5
TrustpilotCharley was amazing
Charley was amazing! Such a smooth process and so helpful!
5/5
GoogleThank you to Katy and her team at Kingsdene for an excellent service in searching for and securing a suitable new tenant for my Manchester property. They accepted my narrow criteria and despite my rejecting a number of potential tenants, …
5/5
TrustpilotCharley was great
Charley was great, really knowledgeable and fast responses with the process , got back to us quickly regarding any questions and made it all a bit smoother
5/5
GoogleExcellent service The agent that took us around Charley was very knowledgable and friendly great customer service . Would recommend to anyone It’s a tough competitive market and Charley put us at ease and ensured we had collated the correct evidence .
Thank you for your wonderful feedback! We're delighted to hear that Charley provided you with such knowledgeable and friendly service. She is truly a credit to us and we’re pleased you agree! If you need any further assistance, you know where we are!
5/5
TrustpilotGreat
Charley has been amazing so far in helping me buy my first home. She replies very quickly and has provided my with all info I’ve required, as well as guidance. She is super friendly and reliable.
5/5
TrustpilotSmooth experience
24 hours from viewing the property all of the documentation was completed to sort the holding deposit. Charley was very responsive which led to a very smooth experience overall
5/5
TrustpilotExcellent team
I really value the Kingsdene team; they appreciate that finding the right tenant for your property matters and they demonstrate this through the tenant-finding process. They are always happy to help whether providing insights into current market valuations or demand, or support with any tenant issues at the start and end of the letting process. Swift communication, friendly, and careful with the detail. Highly recommend.
5/5
TrustpilotFantastic Estate Agent
Charley was so helpful during our viewing and application process, she answered all of our questions and was prompt in her responses
5/5
GoogleI had been searching for a suitable apartment in Manchester for a long time, but Charley Wossar was incredibly helpful, and I truly appreciate her support. She kept showing me different apartments from time to time until I finally found the right one. Charley was also very patient with all my questions, responding quickly and with a positive attitude. I genuinely appreciate her efforts.
5/5
GoogleKaty was an absolute star in helping us lock in a very desirable and popular property, getting our forms and holding deposit sorted very swiftly once we had completed the viewing. Thank you so much for your help and efficiency!
Thank you for your lovely review! We're thrilled to hear that Katy was able to assist you so effectively. We wish you all the happiness in your new home!
5/5
TrustpilotExcellent service from Faye and the Kingsdene team
We had a very positive experience with Kingsdene. Faye was professional, responsive, and supportive throughout the entire process. Everything was handled smoothly and clearly, which made securing the tenancy stress-free.
5/5
GoogleKingsdene estate agent is the best I have seen especially Isabelle she always polite, friendly and supportive Whatever problem u have she will always finds solution to help you in resolving it I would like to thank her for the hardworking she is doing
Thank you for your positive feedback! We appreciate your kind words and are so pleased that you have a great experience with Isabelle!
5/5
TrustpilotI had been searching for a suitable…
I had been searching for a suitable apartment in Manchester for a long time, but Charley Wossar was incredibly helpful, and I truly appreciate her support. She kept showing me different apartments from time to time until I finally found the right one.Charley was also very patient with all my questions, responding quickly and with a positive attitude. I genuinely appreciate her efforts.
5/5
GoogleWe were quite happy with the service we received from Kingsdene, helping out finding a suitable property our family. They were usually responsive and willing to help getting things going forward. We should also highlight the role of Charley-Jo Wosser, Kingsdene representative who showed us around the properties. Charley was friendly and appeared keen on answering our questions whether face-to-face or by phone/SMS.
5/5
TrustpilotCharley was great and had all the info…
Charley was great and had all the info I was curious about during our flat viewing the other day, she was thorough throughout and had all the info I wanted to know
5/5
TrustpilotGreat renting experience
This was a really smooth and straightforward renting experience. Charley was very helpful throughout, guiding us through the process and answering all our questions. Highly recommend!
5/5
GoogleBest agency i’ve dealt with in my few years of renting. My property manager, Catherine, was always the most helpful and lovely to speak to, replied quickly with straight forward solutions, easiest renting experience I've ever had!
That sounds like Charley! Thank you for your kind words and recommendation!
5/5
GoogleThis is my second time using Kingsdene to source new tenants for the flat I rent in Leeds. On both occasions the team from Leeds have been fantastic, specifically Laura, Lela and Sam who were extremely responsive on email and happy to take calls. I will definitely be using them in the future.
Thank you for the great review, our Leeds team are incredible! We look forward to working with you in the future too, Tom!
1/5
TrustpilotConsistently inconsistent, unprofessional, never in the office
The frustration this agency has brought to us during this move was tremendous. I apparenlty had to hop from people to people to people to get the process finished.Their emails are full of spelling mistakes and unclear, so better check your contract carefully or they might spell your name wrong. Please hire someone who passed their GCSE. And if you want to talk to them, you may want to send an email ahead to make sure they are in the office, cus they are never in the office, let alone reply to your emails.They have left us with basically no time to finish the process, which has imposed us with unmeasurebale stress. Their reference system is buggy and keeps asking you for the same information. Not sure if the reference system is their own or outsourced but it is highly inefficient, incredibly slow and ask you for more information than you would imagine. Even more than when you apply for the mortgage.I will be leaving this property the moment this lease is finished thanks to them. Landlord, if you are reading this, you might want to consider switching an agency. Cus your property is amazing and they are managing it like those clowns in 10 Downing street.
Hi Charlotte, thank you for your review and I'm sorry to hear about your experience. Please could you email or call me to discuss this further? Our telephone number is 0161 238 7400 and my email address is oliver.dolan@kingsdeneproperty.comKind Regards,Oliver.
5/5
GoogleI found my current apartment using Kingsdene Agency 7 months ago with the best rental fee in my area. Whenever I needed help with my property they responded to my message quickly and solved my issue. I was trying to extend my contract but there were many issues. Thanks to Mrs Isabelle Tollit, I could do that. Unlike other agents from another agencies, she spent much time and tried hard to speak with my landlord to accept my contract with a new agreement. The thing I wanted the most! Due to her patience and support, I can still live in my lovely apartment
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kingsdene Ltd's Manchester office has 325 reviews across two platforms: 152 on Google, 173 on Trustpilot.
Kingsdene Ltd Manchester is rated 4.6 out of 5 across all 325 reviews, and 4.4 out of 5 on Google from 152 reviews.
Kingsdene Ltd Manchester, 257 Deansgate, Manchester, M3 4EN.
