Trusted Agent profile · Manchester

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JLL Manchester reviews

4.0

★★★★★ Great

163 reviews across 2 platforms

1 Oxford St, Manchester, M1 4PB

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JLL's office in Manchester, at 1 Oxford St, is rated 4.0 out of 5 across 163 reviews on two platforms, including 150 Google reviews rated 4.0.

Google logo

4.0 / 5

150

Reviews on Google

This office

Facebook logo

4.7 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

1/5

Google

Wouldn’t give them a single start if it wasn’t for requiring at least one to leave a review. …

H · 10 October 2022

Agent replied

Hi there, I'm disappointed to read your 1 star review and would like to help you to solve … More

5/5

Google

This is now the third time that I have used JLL to let my apartments and they have always provided an excellent service.

Ricky · 20 March 2022

Agent replied · 12 April 2023

Dear Ricky, Thank you for taking the time to share your experience with us! … More

5/5

Google

My time frame was limited to less than 10 business days to get everything sorted and the team did an amazing job!

Kenny · 20 March 2022

Agent replied · 21 June 2024

Dear Kenny, Thank you for taking time to write this review. … More

5/5

Google

Another quick and professional let for my property. Been with JLL Manchester for 6 Years now - great service, helpful and quality.

Paul · 20 March 2022

Agent replied · 12 April 2023

Dear Paul, We're very grateful for this excellent review! … More

5/5

Google

Re: Leanne @ JLL Leanne was meticulously helpful, honest, knowledgeable and charming. Down to earth, charming professional service. Highly recommended.

Ludwig · 13 May 2016

5/5

Google

Prompt responses and helpful. Nice service for non-local tenants.

Venice · 20 March 2023

Agent replied · 12 April 2023

Dear Venice, Thank you for your 5 star review, it means a lot to us! Thank you, JLL

5/5

Google

Excellent assistance and communication throughout the entire process

Lushen · 31 March 2023

Agent replied · 12 April 2023

Dear Lushen, We are very grateful for your 5 star rating! Thank you, JLL

5/5

Google

Buying experience was second-to-none. Dealt with Michaela O'Reilly from start to finish. Highly recommend.

Ashley · 20 March 2016

2/5

Google

Had a mix up with the current tennant, leaving me without anywhere to live two weeks prior to my move in date. Whilst the staff did everything they could to assist, communication was slow. They also didnt seem to too concerned with my issue. Disappointed with what I thought was a reputable company.

Bridget · 20 March 2020

1/5

Google

Extremely poor experience, incompetent customer service. I have rented with them for a month now and I am unable to shower since the day I moved in since my shower is missing a piece. I have contacted them nearly every day for a month and …

Bernardo · 16 September 2020

1/5

Google

Awful service by one employee there - thomas farrar. Failure to tell us when moving in that there is hot water bill and a separate cold water bill, and then 9 months after moving in tells us we are in a arrears of the bill which wasn't even …

Anita · 16 September 2018

5/5

Google

Faye and Aleksandra are very helpful.

Yizhan · 17 November 2021

Agent replied · 12 April 2023

Dear Yizhan, Thank you for your 5 star review! JLL Manchester Team

5/5

Google

I've had dealings with a few estate agents in the city centre now and JLL are the best by a distance. Always keep to appointments, honest opinions and friendly. I bought my apartment through JLL and now I'm about to sell with them due to the positive all-round experience.

Leon · 20 March 2016

5/5

Google

I had a very peculiar situation when it came to moving into the Lightbox. It was right at the beginning of lockdown with a lot of fear and uncertainty at the time so I was eager to move in very quickly. …

Jonny · 16 September 2020

5/5

Google

I purchased our property at Vimto Gardens early last year with the help of Rob Butler and Paula Hall of JLL. They walked us through all the details as my wife and I were first time buyers. They were very patient! Keeping in contact all the …

Siam · 2 September 2016

5/5

Google

I've dealt with quite a few of the JLL Manchester team over the last month - namely Chris, Leanne, Juliet and Rob. This has been to assist with the purchase of my new home. They have been extremely helpful during all aspects of the process …

Rob · 30 August 2016

1/5

Google

Their after service is absolutely the worst! I have been living in the property advertised by them for a few months now but whenever I've encountered any problems all they did was to direct me to the landlord, who wasnt easy to reach. From …

Wan · 16 September 2017

5/5

Google

We booked an appointment to view a number of apartments on a Saturday afternoon to view with JLL and each time a new apartment was placed on rightmove that we wanted to see, this was booked in straightaway for us, no waiting, no questions …

Pamela · 30 August 2016

5/5

Google

I experienced fantastic service with JLL. They sold my apartment for the asking price within three weeks. I dealt with several members of the team and all were charming, efficient and very good at what they do. I was very impressed with …

Phil · 2 September 2016

5/5

Google

Massively recommend JLL and Chris specifically, meticulously accommodated me and made it all a seamless process. In the space of 10 days, I've managed to find my perfect flat. …

Jesal · 8 September 2021

1/5

Google

My experience with this agent has been exceedingly bad. You always have to chase them - they are not proactive at all and the incompetence of the staff delays and risks completion of the legalities.

J · 20 March 2020

1/5

Google

This is the worst property management company I have ever dealt with, I have not had hot water since I moved in and I contact them everyday but there is no help at all.

Ahmed · 20 March 2020

5/5

Google

Professional letting agents. As a landlord the agents are a pleasure to deal with, work hard to secure good tenants and helpfully deal with any maintenance issues quickly and efficiently.

Clare · 20 March 2021

5/5

Google

My experience with this company was superb, so much help from Chris A, very helpful, patient and kind, I would 100% recommend him, thank you for all your help!

Emily · 20 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL's Google reviewsLeave JLL a review

Questions about JLL Manchester

How many reviews does JLL Manchester have?

JLL's Manchester office has 163 reviews across two platforms: 150 on Google, 13 on Facebook (across the whole business).

What is JLL Manchester's rating?

JLL Manchester is rated 4.0 out of 5 across all 163 reviews, and 4.0 out of 5 on Google from 150 reviews.

Where is JLL's Manchester office?

JLL Manchester, 1 Oxford St, Manchester, M1 4PB.

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